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Overall Rating
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9.4 "Wonderful beach."10.0 "
Beach sports facilities are great , according to 100%." 7.5 "75%appreciated the clean beach ." -
9.2 "Terrific location."9.5 "95%
appreciated the closeness to the beach ." 9.7 "97%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.6 "Great service."9.3 "93% found the
staff to be very friendly ." 9.5 "95% werehappy with the shuttle service ." 7.9 "79% thought theservice was very professional ." 7.6 "76% said therecreation staff was great ." 8.9 "89% said theconcierge service was amazing ." 7.1 "71% found therestaurant service to be one of the best ." -
8.1 "Comfort level is high."8.9 "89% thought it was
pleasantly quiet ." 7.2 "72% said thebeds were comfortable ." -
8.1 "Pool is good."
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6.5 "Food is average."
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6.4 "Average cleanliness."6.0 "Only 60% said
rooms were clean enough ." -
6.0 "Vibe was decent."
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4.9 "Value below average."2.0 "The
price was too high for 80%." 4.8 "52% thought it wasoverpriced ." -
4.3 "Internet is poor."4.8 "52% thought it was
overpriced ." 3.6 "64% said thewifi quality was bad ."
Overall Rating
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9.1 "Wonderful beach."
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8.8 "Location is great."9.3 "93%
appreciated the closeness to the beach ." -
8.2 "Great service."8.9 "89% found the
staff to be very friendly ." 8.0 "80% thought theservice was very professional ." 9.4 "94% werehappy with the shuttle service ." -
7.9 "High comfort."8.7 "87% thought it was
pleasantly quiet ." -
7.8 "Good breakfast."
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6.4 "Average cleanliness."5.9 "Only 59% said
rooms were clean enough ." -
6.2 "Vibe was decent."6.8 "68% considered the
lobby entrance to be so-so ." -
6.1 "Food is average."
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4.4 "Value below average."1.8 "The
price was too high for 82%." 4.4 "56% thought it wasoverpriced ." -
4.2 "Internet is poor."4.4 "56% thought it was
overpriced ."
Overall Rating
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9.4 "Wonderful beach."
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9.1 "Terrific location."9.4 "94%
appreciated the closeness to the beach ." -
8.5 "Great service."9.5 "95% found the
staff to be very friendly ." 9.1 "91% said theconcierge service was amazing ." 9.5 "95% werehappy with the shuttle service ." 7.5 "75% thought theservice was very professional ." -
8.2 "Breakfast is good."
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8.2 "Very nice wellness & sports facilities."
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7.0 "Tasty food."
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6.3 "Average cleanliness."
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5.6 "Vibe was decent."
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5.3 "Average value."
Overall Rating
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8.6 "Great service."
Recent reviews
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- Negative
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10.0review from
I loved everything about this hotel, the staff was so kind and friendly. My boyfriend proposed to me here. It was pricey but you get what you pay for.
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6.8review from
Service in restaurants was terrible.. For breakfast , lunch and dinner.. $28.00 for pasta with peas that they call chefs special was the size of a small appetizer.. Room was nice but old. Plumbing did not work to good.. Cater to large groups. You have to wait for everything.. Very unhappy. Been going to hotel for 20 years..
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10.0review from
The hotel is very nicely located on the island of Bermuda. You are a short taxi trip away from the Naval Dockyard and the hotel offers a free ferry shuttle to Hamilton. Beaches are incredible and the restaurants are very good (Bocci had the best food and Ocean Ridge had amazing beach/ocean views). Shuttles to various parts of the hotel grounds were clean and readily available. My husband and I were there on our honeymoon and decided to get massages one day. We can both honestly say that the massages weren't that good for the price you pay. My massage therapist was very rushed in her movements and I never felt really relaxed. Spa facilities were very clean and quite impressive.
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9.7review from
Beautiful hotel and grounds. Delicious food. Very friendly and helpful staff.
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8.2review from
The location of the hotel was very convenient to top notch restaurants (Henry VIII, The Waterlot, Blu, Lido). Two are 1 minute away and the other two were less than 5 mins by taxi. The fact that you can rent mopeds on property was perfect. The tennis courts were $15 per hour for us as a couple to play, which was reasonable I thought. The fact that you pay for extras a la carte is annoying. The cost of drinks at "The Dock" at The Waterlot, effectively an on property establishment and their private beach was totally annoying. Considering the beach next door was half the cost sort of indicates to me they could easily charge 20% less and still make a killing.
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10.0review from
Everyone is so nice and helpful. The place is clean and beautiful. The food is wonderful.
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9.7review from
The staff are warm and friendly and efficient. Every greeting feels genuine and warm. I love the south side and that part of the island for its beaches and the trolley is so easy to catch at hotel and gets you to great beaches and to ferry to Hamiltin. You are away from everything but can get anywhere easily. I lived in the hotel in the 80's performing in a show that use to be there and remembered as so beautiful and friendly and was so excited to return 32 years later to find that same Bermudian kindness and joy.
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5.4review from
This is one of the nicer full service hotels on the island with most immenties. But It sorely needs an update, it's very dated and generally dirty. They aren't quite as on point service-wise as they should be. But with all that said, for the price it's the best value you're probably going to get. I'm sure once they do remodel, it will be unaffrodable.
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8.0review from
The location was beautiful It was ridiculously expensive...everything was an extra. As a couple , we spent as much on food as we did on the room. ( and we didn't eat breakfast). They even charged for the use of old snorkeling equipment.
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10.0review from
I loved everything about this hotel, the staff was so kind and friendly. My boyfriend proposed to me here. It was pricey but you get what you pay for.
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10.0review from
The hotel is very nicely located on the island of Bermuda. You are a short taxi trip away from the Naval Dockyard and the hotel offers a free ferry shuttle to Hamilton. Beaches are incredible and the restaurants are very good (Bocci had the best food and Ocean Ridge had amazing beach/ocean views). Shuttles to various parts of the hotel grounds were clean and readily available. My husband and I were there on our honeymoon and decided to get massages one day. We can both honestly say that the massages weren't that good for the price you pay. My massage therapist was very rushed in her movements and I never felt really relaxed. Spa facilities were very clean and quite impressive.
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9.7review from
Beautiful hotel and grounds. Delicious food. Very friendly and helpful staff.
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8.2review from
The location of the hotel was very convenient to top notch restaurants (Henry VIII, The Waterlot, Blu, Lido). Two are 1 minute away and the other two were less than 5 mins by taxi. The fact that you can rent mopeds on property was perfect. The tennis courts were $15 per hour for us as a couple to play, which was reasonable I thought. The fact that you pay for extras a la carte is annoying. The cost of drinks at "The Dock" at The Waterlot, effectively an on property establishment and their private beach was totally annoying. Considering the beach next door was half the cost sort of indicates to me they could easily charge 20% less and still make a killing.
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10.0review from
Everyone is so nice and helpful. The place is clean and beautiful. The food is wonderful.
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9.7review from
The staff are warm and friendly and efficient. Every greeting feels genuine and warm. I love the south side and that part of the island for its beaches and the trolley is so easy to catch at hotel and gets you to great beaches and to ferry to Hamiltin. You are away from everything but can get anywhere easily. I lived in the hotel in the 80's performing in a show that use to be there and remembered as so beautiful and friendly and was so excited to return 32 years later to find that same Bermudian kindness and joy.
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8.0review from
The location was beautiful It was ridiculously expensive...everything was an extra. As a couple , we spent as much on food as we did on the room. ( and we didn't eat breakfast). They even charged for the use of old snorkeling equipment.
