Make the most of the Motor City at this Hawthorn Suites by Wyndham Detroit Southfield hotel, just off Interstate 696 and within a short drive of the Detroit Zoo, golfing, shopping and restaurants. Enjoy the complimentary breakfast buffet, complimentary wireless Internet and complimentary parking for all kinds of vehicles. In the beautiful Michigan summers, take advantage of the heated outdoor pool, sports court and picnic tables. Work out in the fitness center, take care of laundry needs at the onsite facility and pick up last-minute items at the onsite convenience store. This hotel does not allow smoking and each room features a full kitchen, ideal for longer stays. Book one of the meeting or conference rooms and use the computer access and fax service to take care of business needs.
They changed me $19 extra on what they were supposed to charge me and then when i got there they charged me an extra $60 for no reason. The front desk people were so rude and management was even worse. After paying all this money for a room they gave us a very horrible room! No desk chair, phones didn't work, they didn't have a sofa bed in the room. They had coffee but no coffee pots. When it was time to check out the lady took $25 of my $60 from earlier because she said there was make up on a towel. AND I DON'T WEAR MAKE UP AT ALL!! I asked to see the picture and they wouldn't show me. And all the manager said was if i want to come back he can give me half off.. I will never come back here again!
The rooms look nothing like the picture TRUST ME! I could not believe what I saw so I took pictures of the room. I wish I could upload them here so u can see the filth!!!!!
Everything! The Staff would not give me a refund because I booked my stay through a 3rd party(Kayak.com). I slept with my clothes on!!!! The entrance to the rm was disgusting,Rm smelled like a combination of weed & cigarette smoke, furniture was ripped stained and dirty, the beds is damn near on the floor and the bathroom was disgusting shower curtains stained looked like dried up blood. Cobwebs on the light fixtures. Just Nasty!!!!! Shame On You for even having this hotel on your site as a place to stay!!
Early checkout, dirty bathroom, kids outside fighting, unprofessional staff, dirty bed sheets and overall bad hotel
It was terrible there was. Marijuana In the air the whole time.argueing outside the room was dirty it was terrible worse stay in my life I actually got kicked out of the hotel suppoably my friends were going in and out the door allot but still we were getting ready to go back to school security sucked terrible experience a 100 dollar cash deposit what no terrible worse ever never going back
The rooms were cleaned very well but they forgot a few items in the room
They didn't have a shower curtain hung when we got there & forgot to put the coffee pot in the room
The staff was trying to be friendly and as efficient as possible.
The bathroom smelled like cat pee, the couch was broken and sunk in, the coffee maker did not work, and when we reported they did not bring a new one. There seemed to be an issue checking out and getting money returned. I would prob not recommend anyone stay her again. It is clear that the staff would like it to be a nicer place, however much work needs to be done.