Just 15 minutes northwest of downtown Detroit, Red Roof Detroit Southfield is a half block from the Galleria Office Park. Our hotel is within 15 minutes of the Twelve Oaks Mall, The Palace, Ford Field, the Detroit Zoo, Beaumont Hospital, and Comerica Park.
Location was good.
Room smelled like cigarette smoke. Strangers banging on my door at 11:30PM. Dogs barking in neighboring rooms. Just awful.
I had to wait to get checked in also bowel movement was in the toilet when we arrived. Tub was dirty carpet as well
they had roaches in the bathroom and on the wall
I only like the small frig.
The setup of the room, and had a refrigerator
I killed a couple roaches in the room
The room was horrible! The bed was not comfortable. The carpet did NJ to look to be vaccumed. The air conditioner was broken and appeared moldy. Just horrible.
Very dirty room and in desperate need of repairs. I know its a Red Roof Inn but I at least expect it to be clean and maintained and this place was neither. Would not book this hotel again.
Its in a convenient location right off of major highways and the pricing is pretty good.
I visit this particular hotel often and never had an issue until this time. I was there about an hour when I noticed a bug in bed with me. Once I got a good look at it, I realized that I was a bed bug. I couldn't bare to stay another moment so I left.
This place was very grungy and also roach infested. We only stayed for one night and left to stay someplace else.
night staff was pretty helpful
the room were too hot and the heater temp. control would not cut the heat . i had 2 rooms and both had the same problem . i had to turn the window a/c unit on . also in the 2nd room the window unit was missing the air vents .
The only thing that this hotel had going for it was the hotel staff. With the exception of calling after an hour of a dog in the room above mine, letting them know that the dog was constantly scratching at the ground in front of the door and barking that
Shady characters in the parking lot, barking dogs in rooms adjacent after 10:00, grimey carpets, air worked good at first but as it went got warmer.
The staff was not as friendly as should ve been and ice machine not working
First of all is a motel is not a hotel Many people who are drank and noises I could not sleep.
The fact that people were practically living there
I like the rooms they are a nice size for the price and the location is great.
I didnt like some of the bathrooms. Some of the showers didnt work properly and they didnt drain the water and some of the toilets didnt flush properly the watet went down to slow and things didnt go down if you know what i mean!?
How crammed the microwave and refrigerator was in the sink area
It was not possible to sleep in this hotel. The guests were up all night long banging on doors yelling and in and out of cars. Obnoxious behavior! It was not just a few guests. It seemed like business was being transacted. I won't ever stay here again.
It met my need for the night. I was near the place that I was to attend for the evening and it also afforded me access to get where I needed to be the next day.
The water for shower was not warm enough.
Friendly staff and location and price
Coffee maker was dirty. Housekeeping didn't clean it
They have roaches
The staff in adquate assistance ability. I will no longer use pricelines services. I was charged for my stay by the hotel and priceline. Much ro my dismay the hotel charged me a lower rate then priceline
According to the guides they have in the rooms, this hotel was already supposed to have remodeled. (it wasn't) The rooms are smaller than what the pictures make them appear, there was a smell to the rooms, but it was still comfortable for an economy hotel
They allow pets
The night time clerk staff gave a key to another customer, who then walked right in to my room while my husband and I were inside.
Stayed at the 696/dequindre property and was very pleased. The room was clean and the service at the hotel was excellent. The two at the desk were very helpful with my travel plans. I will be coming back for sure.
The most awful experience I have ever had in a hotel room! Front desk assured me it was a non smoking room, but we get to the room and we could almost choke on the cigarette smoke smell. The sheets were badly stained from burn holes and whatever else was on them. Carpet also had cigarette burns. Looks like someone had punched a hole in the bathtub surround liner. And when I told the front desk these things they looked as if they could care less. Also, I wrote to Red Roof and told them the situation, they apologised and said hopefully next time will be better. Not for me! Red Roof Never Again!!