Pros: crew was excellent. I spilled my drink and they immediately showed up with extra napkins and a new drink
Cons: left 50 minutes late and then when we arrived we sat for 15-20 minutes waiting for a gate with no air conditioning.
Sep 26, 2016
Pros: On time
Sep 25, 2016
A decent flight overall.
Pros: I liked that the plane had WiFi.
Cons: No power outlets?
Sep 25, 2016
Southwest Airlines Employees Rock!
Pros: From check in to boarding, everything went smoothly on both legs of the trip. The ground crew in Ft. Lauderdale (the departure leg on my outbound) was amazing. We were cracking jokes and having a grand time during boarding. Just wonderful!
Cons: The seats on both legs of the trip were so close together that it was impossible to use the arm rests wth all 3 seats in the row occupied. It was a full flight for both legs and we were packed in like sardines! As an airline, Sothwest corporate offices really need to do something about getting bigger aircraft with better seating for the busy FLL market.
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