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The location by the river and an easy walk into Town. Hotel facilities good and friendly staff.
Lovely historic building in process of refurbishment and redecoration.excellent food in restaurant . freindly , helpfull staff couldnt help enough with any request. Some work still in progress.
The room was modern and tastefully furnished. The food was well presented and tasty. Looked a little rough from the outside
Friendly, helpful staff and very nicely decorated rooms throughout the hotel. The location of the hotel was especially good for access to the town centre. There was a slight problem with slow service at breakfast on the second morning.
The staff were excellent. All meals were to a very high standard and the service was excellent. The jazz band at Sunday lunch time was a nice idea.
Stayed at Cley Hall for 1 night whilst visiting family. Excellent location, excellent room, very clean, staff extremely helpful. Excellent breakfast. Cannot fault Cley Hall. Would definitely use again
Good breakfast, nice lad on reception in the morning,nice flat screen tv although had to tune it in ourselves!! Hotel not recieved our booking, they had a wedding on luckily they had a room, although I dont think that it was the executive suite we had booked by looking at the picture when we got back, the room was across the yard went straight on to a beige carpet which was dirty! Told no dining that evening due to the wedding (are they allowed to do that) good job we were going out for a chinese.
Excellent location 2 mins from town centre, opposite river. Tastefully restored elegant Georgian manor house. Very well presented rooms and annexe. Large rear well kept garden and terrace. Ample car parking. Excellent full English breakfast, using some of the finest sausages. Very helpful, polite staff. Relaxing lounge, elegantly furnished with free papers, leading to full modern bar. highly recommended, very pleasant stay
All good except as stated below. Restaurant excellent. This is the second time I have booked this hotel online using this facility. The first occasion my reservation was made for the day before I arrived in spite of my confirmation showing the dates I booked. On this occasion the hotel had not been notified of my reservation and therefore had no record of me. This is not acceptable after a six hour journey to get there and find there is no room.
Standard of room and bathroom were excellent. Breakfast was first class. Hotel very stylish. Not really apart from room overlooked road and could be a problem to light sleepers.