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Very clean; nearby parking; just at the bus station
We enjoyed the old town, but were a bit disappointed that the castle was under repairs We had specificaly asked for a non-smoking room, but were taken to smoking rooms. In the end, we opted for a downgrade of rooms and the staff did manage to find a non-smoking room in this category
Very nice hotel, friendly staff, breakfast perfect. Hotel not easy to find just even with a gps, behind a huge bus station. I was just 20 m from the entrance and couldn't see it.
Modern design and cleanliness. Easy to find close to train station Staff not overly helpful or knowledgable of tourists' needs. Seedy feel of train station opposite. Long walk to old town.
The hotel is new and right beside teh train and bus stations. Only a 20 minute walk to the merging of the Rhine and Mosel rivers.
The variety of junk and art Nothing in the bathroom exept a bottle of soap on the wall not even a showercap or a washcloth. The hotel hasn't been renewed since about the 60's
This is the 2nd time we've stayed there. Lovely European property. Excellent restaurant. In a beautiful setting. Golf course wasn't particularly good, but O.K. Rained while we were there, so that probably influenced our experience.
The breakfast and the scenery n/a
This is a great hotel. The rooms are extremely nice. What a pleasant surprise! The smell of cigarette smoke in the lobby. I think their separate smoking area does not work. Should be strictly no smoking all over the hotel.
The outstanding view and the room itself See statement above
the Diehl's hotel place near the river, it made me quite relzx no, air conditioner. its quite hot.
Very clean, comfortable room with a wonderful view. Lovely location. All staff excellent, friendly and helpful. Restaurant serves delicious meals. Good choice of breakfast, (although a little pricey)Changing facilities in the swimming pool. We would have liked a coffee maker in the room. Internet charges were a bit much and smoking permitted in the lobby.
Very big room and very nice (but little expensive) restaurant.
The lovely room, decorated nicely with a view of the Rhine River. The service at check in was extremely slow.
Very comfortable room with a river view.Nice breakfast. A slight disappointment was that the breakfast buffet differed depending on how busy the hotel was. i.e. no scrambled eggs/bacon available on 'quiet' mornings.Given that there is a charge for the breakfast this was a bit of a letdown.Travellers should also be aware of the fact that the hotel is opposite Koblenz and unless you eat in the hotel in the evening you have to move across.That said, once you work out possibilities , not too bad.
Super location. Excellent Room. Quality restaurant None
The restaurant offered excellent meals at very reasonable prices and provided a good buffet breakfast. Staff were very helpful and friendly.
Good service and food. Value for money.
Super clean rooms that are well appointedParking includedexcellent restaurant Check in staff said breakfast was included and then it was an expensive $12 Euro extra per person at check out. Ouch.
Rooms oK Yes At check-in the receptionaist behind desk indicated breakfast was included. I topld her I thought not. I asked her to double check and she confirmed yes. So when I check out I was charged 44Euro for breakfast. I was upset that I was misled after I que
Friendly and helpful at front desk and esp mr at restaurant inside hotel!!!
Welcoming, helpful and accomodating staff. Construction of a new hotel was taking place right next door to our hotel which resulted in disturbance. The overall experience was affected would however recommend if there's no construction.
the phone was not working in the room and the tech would only fix it in the next day
I really enjoyed my stay. When I got there, front staff welcomed me with smile and gave me a good scenery room where I could see river. And It was under construction out there, but I couldn't hear the noise in the room. Beautiful room, clean bathroom, convenient espresso machine and delicious breakfast. Everything was perfect. Like I said, Everything was perfect.
Good service when we needed to change room for a less noisy one We first got a room on 9th floor that had a high level humming noise, impossible to sleep in
This is an excellent hotel, with multilingual courteous desk staff and a recent refit. The breakfast is outstanding (especially on Sunday), and the hotel staff cannot be friendlier or more helpful. My travelling companion had to eat lunch in the restaurant, and the order was wrong, not great quality, and the service argumentative and surly. Best avoided for food during the day.
reception staff were helpful ran out of some breakfast items early; waitress at dinner hard to find when not attending to empty tables - only 3 people in restaurant; dirty glasses outside the door - no clean ones inside.
The location is closed to the pier and the Deutsche Eck.
The water for tea, coffee from the burco was not hot enough - sometines only warm
central location extremley friendley & profesional efficient staff
Breakfast is ok, International hotel Creating a new building at the opposite
The staff and servers were very friendly and helpful. Our bathroom needed some work. The shower handle fell off every time you tried to turn the water on. There was mildew on the tile in the shower and the drain did not work very well and didn't look very clean.
Great hotel, good restaraunt, amazing views.
The food was excellent and the room was the best i had ever had.
Away from the center of the city nestled on top a hill. Nice view. We booked a Leisure Deluxe room. Rooms are listed as follows: On Wyndham Site: Business Room (30 sqm) Junior Suite (37 sqm) Standard Double (18 sqm) Standard Single (18 sqm) Suite (70 sqm) Suite Deluxe (85 sqm) Superior Double (22 sqm) Triple Room (52 sqm) Notice, the only place the word “Deluxe” exists is the "Suite Deluxe" which is 85 sqm! When we arrived, we were told we would be given an upgrade of a room as our room type was not available. We were given a Triple Room. How can we be upgraded if we booked the best room they had? After complaining about the room, we were told that they only had 2 different room types: standard and business. The business room was the same as a triple. After showing the staff their website, they confirmed that it is misleading but that there was nothing they could do. They had nothing else to offer. One staff member said, if they had a suite, they would give it to us. So I proceeded to go online to find that I could still book a Junior Suite. The room was supposed to have a “deep soaking tub”. We got a 80cm x80cm shower. I'm still scratching from a bedbug bite. Mattress was sagging (we got 2 twin beds and booked a king). The room and balcony needed paint. On the balcony the paint was actually flaking off. The shower faucet was old and deteriorated. The radiator hadn't been dusted off in months. The safe was so small that you couldn't even fit a netbook... no key anyway. The sink was installed lower than code. The pillows were several years old. The curtains would not close. And we were given no maid service the first day because we left the room around noon. 4 stars? Don't go there!
Very comfortable hotel. rooms very clean. Helpfull staff. Good location near Koblenz. Nice garden.
Superb view from 10th floor! Excellent breakfast! The best all our holiday!
A True 4 star business hotel. Excellent value for the money the room was spotless, the hotel staff very helpful. The location was excellent for sightseeing of the Rhein/Mosel Region. $20 euro breakfast was not included in the price.
It was an affordable hotel with good service and a nice view. It was a considerable distance from Koblenz
staff where helpful, breakfast was brilliant plenty of choice, beds where very comfortable meals in the evening where very expensive 25 euro for buffet not including drinks, bar menu was rubbish, not much choice and quiet expensive too. local food is definately worth it
We enjoyed our stay because the staff was very friendly and accomodatimg. The hotel is very nice, the room was very clean, and the breakfast had a good variety. The breakfast was costly if you are not a big eater.
Staff should be fluent in English. The rooms should have air co.
It was clean and the view was lovely from our room That there is no swimming pool - everywhere there are signs around the hotel that say SPA or thermal spa - and the swimming pool is empty in a state of disrepair - however the countryside next to the hotel is very nice.
This was the exact type of hotel we always look for, to experience the best in German hospitality. The restaurant was filled with locals and their families eating dinner... what better recommendation could you have. Frau Rudell made the whole dining experience superb! the food and her dedicted attention to everyones service and especially ours in English was more than we ever hoped to receive. To say the food was excellent is an understatement and at a very reasonable price. We will return as often as we can. We can not honestly find a thing we did not like.
Excellent meal and comfortable room.
The beds were comfortable!!! The service was not only good it was warm and friendly. The people who work in the hotel are really proud of the place and seem happy to help you enjoy your stay. The
bed an shower ok, nice atmosphere, nice and quiet village at rhine border, most suitable for a weekend out everything ok
Restaurant with excellent cooking
The staff were very friendly and helpful. They didn't speak much english but were patient with our limited german. The atmosphere was very relaxing and the food good.
Excellent Hotel with friendly and helpful staff who took very good care of the guests. The hotel owner made me a special cup of tea when I was feeling a little unwell with a cold. Brilliant! The Bett & Bike bicycle servicing kit was also very helpful for our bikes. We liked everything about this hotel, it was the best we stayed in on our cycle tour.
Hospitable and helpful with attention to detail. Rustic decor theme and tastefully decorated for Easter in a beautiful location 100 yards from the Rhine.
The position right on the Rhein, with a little balcony was great. The noise between rooms was pretty bad, and although the staff was responsive to inquiries or requests, I have to say their manner was a bit dour
Great as always
great staff. location. decor no
This is a fantastic hotel. We have stayed here before and would highly recommend it to anyone.
Loved it! The perfect location on the banks of the Rhine. Staff couldn't have been more friendly. Pool a bit small, but otherwise everything just right. Will I go back? You bet!
Very helpful staff, lovely room, parking inexpensive at close no wireless connection in room apart from T mobile which is expensive,
Great location, nice rooms, good facilities. Will come again, if in the area. Pool was not open at 7 AM the day I was there.
The location is really excellent The room and communal areas are rather dated and not very clean. The staff not very helpfull
The relaxed atmosphere and position of the hotel. Well worth the supplement for a river view.
The location of the hotel is spectacular, with an amazing view of the river! The staff is very helpful and kind. Eating at the hotel's restaurants is a really good option too. The city is lovely, a very nice place for wine lovers and the hotel is perfectly located to explore all the options that the Rhein Valley offers. The rooms are a bit noisy, both due to the trains on the other side of the river and due to the thin walls. The lack of free internet access in the rooms is also a problem.
We liked the convenience of the hotel. We had a river side room with balcony, which was fantastic. The hotel staff was very courteous and helpful and the rooms were very clean.
Overlooks the Rhine River ! Friendly but facility needs improvements !
We had a balcony room so we enjoyed sitting on the balcony watching the Rhein and all the barges and boat traffic also the view across to see all the train traffic. We visited in the fall and the weather was nice so enjoyed the leaves changing. only a short walk to town.
Verry nice staff and good atmosphere, good food and a nice room, overall verry sattisfaied.
incredible nature by Rhein, lovely people and very nice evening, with sunset and good atmosphere outside sitting in the restauransts by the riverside. no
excellent buffet breakfast and very helpful staff heating didn't seem to be very controllable - either too hot or too cold
From the moment we arrived we were made welcome by the hotel staff. A wide choice and variety for continental breakfast and the hotel is in an excellent location on the river front in Boppard. There is not a great deal of parking at the front of the hotel. It is cheap for a 24 hour period (only Euro 2.50) but I can imagine that it would be manic to find a parking place in the height of summer.
The breakfast was excellent.
The hotel was very conveniently located, being a short walk from the historical district of Koblenz. The room was comfortable and I was able to catch up with the news in English on CNN on the TV in the room. I appreciated very much the fact that it was possible to use the Internet for free from a computer set up in the lobby. The bathroom looked a bit old, but was perfectly serviceable.
The hotel is in a good position with good facilities and an excellent buffet breakfast. We were surprised the hotel did not have a night porter.We had a problem the first night getting into the hotel.
Staff very efficient, car parking/garage most useful, would stay there again
Lady at the reception was very kind, very helpful, very cheerful.
Close to city activities and river. Noisy.
The large bedroom The noise from the street below
Simple reservation via internet x
Excellent location close to the old town. Superb breakfast from cafe Wermenn just five minutes walk away rather than hotel. Stayed one night only as part of a driving trip along Mosel. Good underground car park. Internet not included in price.
Modern comfortable hotel in quiet location
All staff that we met could speak good English and gave very good service Only that we found it noisy because of several large group events happening in hotel over the week
Pleasant, quiet location with an excellent on site restaurant. Friendly and helpful staff. Could be difficult to find without GPS
We were just passing through the area, so just stayed the one night. Clean and tidy but beds uncomfortable. Picturesque location with vineyards all around and the River Mosel just at the bottom of the hill. Not much English spoken, if any. Only took breakfast at the hotel, had our evening meal down near the river for half the price!
Good breakfast. We surprisingly had a nice apartment with a kitchenette. Not in the city, but you could easily reach Mainz by bus (although it's not so frequent).
Nice view from the room, very good restaurant quality and magnificent breakfast area. Long distance from the city center.
Upon arrival, well after the time rooms were meant to be ready, it wasn't, then there was a lack of communication between staff @ changeover which meant we sat waiting longer than necessary - this was the only negative!!
sorrounding the room size is far far too tight
We had a lovely large airy corner room. The staff were helpful and patient with our poor German. Dinner was very good and it was the best breakfast buffet on our trip. Free internet access on their computer.
Excellent breakfasts, good location Parking was a problem, particularly for my disabled wife
We loved the Spa and Welness. Room was very nice and breakfast excellent. A place to relax. Nice view also from the room.
one of the best spa hotels I ever visited
We loved our stay at Häckers Kurhotel. The hotel is placed in Bad ems a really small town, and it felt like you were seperated from the rest of the world. Time stod still. The hotel itself was wonderful, the staff was really really serviceminded and the breakfast was excellent...So if you are looking for a hotel and surroundings to completely relax in- this is the place..
Friendly staff, good food, good value for money Not bad as such, clearly refurbishment is underway - but my room had dated look
upgrade me to a better room as the original room was not ready the spa should also be opening in the morning
Everything is excellent...I would recommend this hotel to everybody who likes thermal spa facilities.
very good hotel very good foodgood
The pool and the Sauna Landschaft - the beautiful setting of the hotel. We loved the Sauna Landschaft, but it was closed one day, and we find it strange that nakedness should be compullsory (seems a very strange German wish for strict rules) - anyway neither we nor several others stripped our swimsuits!. We came mainly for the Offenbach Festival Concert, but we thought it strange that the restaurant doesnt adapt to the times of the concerts: no way to have dinner at the hotel before or after concert. An improvement would also be to have easy access to Internet even without bringing a laptop. But we had a lovely time! Karl Johan Danell
Staff and Breakfast. This is an old resort slowly coming to an end. Terrible furniture, worst sheets. One room smelled, another extremely dark (had to upgrade it). Bathrooms were fine. Only for older people interested in hot spring.
Old fashioned spa-hotel, very atmospheric. Good spa and sauna facilities. Bathroom had a stale smell; needed airing.
The room was small but had a view of the river over the train tracks. It was clean and everyone was so very nice and helpful. Breakfast was good even though the waitress each morning was not exactly a cheerful lass. She was the only person our whole stay whom did not smile and greet us kindly. All in all it was a nice place and comfortable.
view from balcony excellent very noisy & frequent trains even during night.
We had Rhine view with balcony - definitely worth the extra. Friendly and helpful staff. Noisy unless windows kept closed (river traffic).
helpful and friendly staff ,wonderful location ,great breakfast nothing
Excellent value for the price. Very friendly staff and excellent breakfast, located only a five minutes walk from train station. We got a very basic double room with bathroom very clean. I didn't try the internet service, so I don't know how it works. They also own a wine yard and make an nice Riesling which you can buy at the lobby. They only take cash, no a big deal just be prepared, plenty of ATM's around
It was so close to the Rhine none
Very pleasant and helpful staff. Poor soundproofing and rather small rooms. Bathroom needed refurbishing/modernising.
It was a beautiful hotel. Nice staff. The trains across the Rhine River ran it seems like every 20 minutes all night long. We were kept awake so much of the night with the Trains and they were loud. Very noisy and upsetting when you can't sleep. Windows, glass door were shut tightly still could hear Trains. Would never stay at this hotel again because of the location, I would rather stay at another town on the Rhine River.
It was right on the banks of the river. WiFi broadband kept on dropping it's signal and found it very difficult to work. Not a lot of choice at breakfast which was continental. Hot water took an age to come through if you used it in the daytime instead of morning. If you have the window open on the river side of the hotel then be aware that the freight trains accross the river run all night.
We enjoyed the convience of the Hotel to the Rhine and to the town. At night the sound of the trains across the Rhine was disturbing.
It satisfied the basic needs. Aparment was plain Jane and dated yet clean. Hotel restaurant and rooms overlooked the Rhine while our apartment was several blocks away. Nice restaurant. Just that furniture while clean and in good condition was cheap. We thought we would have a river view as the web page indicated.
Superbly clean, family run hotel. We felt welcomed and appreciated. Room had balcony where we enjoyed watching boats on the Rhine below. Relaxing supper in hotel's restaurant--good, hearty food. Small thing, but the pillows were a bit stiff and thick for my liking.
Truly charming hotel. The hotel is in a lovely village, right on the bank of the river Rhine. The rooms are well designed, new furniture, of course all very clean, very nice bedding, super bathroom etc etc. But what is really the winning point is their manager. The lady manager/owner has made our stay very special. It started with her waiting for us in front of the hotel when we were little lost, then giving us a lot of advice about the local events and thanks to her we witnessed a wonderful local festival and firework. The way she treats her guests is of course very professional but at the same time so warm that she makes the stay in this lovely lovely hotel even more special. We definitely recommend it.
Spa area, Staff, dinner in the restaurant. We stay in an appartment. The bed is very unconfortable. Service in the restaurant is slow.
Owner very friendly. Breakfast was very good. There was nothing to do or any where to go in the evening. Trafic noise outside.
Location overlooking the river. Very friendly helpful staff. Good breakfast. Bathroom was a bit small especially the shower with shower curtain
View to the Rhein. Maybe the breakfast is not so varied.
The staff were always happy to talk and offer advice on local amenities.
The room we booked was a nice bedroom/living room suite, but in the annex, not facing the river. We were able the upgrade to a riverfront room with a balcony for an additional Euro 17 per night, which we felt was a good value. There were 5 or 6 of these rooms on each floor, and I think a group with 2 to 5 adjacent rooms would enjoy socializing across the balconies.
The staff was really nice and the location is excelent just in front of the river. The breakfast was very nice too and from the breakfast room you can see the beautiful river through the window. Finally, the city is really worthy to visit, with its narrow streets and its view of castles on the montains. Due to a misunderstanding while we were having breakfast the lady came to clean our room, so when we came back everything was tidy as for a new guest, so we felt a little as if we should have been leaving and not enjoying the time left in our room.
I loved that the hotel is right on the bank of the Rhine and is just a few steps from the pier. I had a balcony room which overlooked the Rhine. The rooms are on the small side and the furnings are rather dated although clean. The staff/owner are helpful and friendly. I wish the barrier between the balconies were higher - they are just about waist high so you're basically standing right next to the guests next door if you're both outside. The rooms also allowed smoking so there was a smell in them (perhaps there are non-smoking rooms?). It was a very cosy hotel however and I had a great time here so would definitely come back if I were to stay in Boppard again.
Nice staff, large rooms, great value
My family stayed at the Hotel and it as excellent. The staff were all very pleasant and helpful the two rooms we had were very clean. we had a room on the first and third floor you can see more from the third floor balcony.
Personal touch from the owner, nothing was too much trouble. Will visit the hotel again and recommend to all my friends. Nothing at all, perfect.
The Hotel was in a great location right on the Rhine Promenade in Boppard. Friendly helpful staff made it a great stay for a few nights.
Good location. Service in attached restaurant lackadaisical.
The room was a corner room with a good view. It was spacious. Staff were friendly and helpful. Hotel location was not near the old town but very close to the main train station which we found really good. It was also near the bus to go back to the airport. I felt it was a bit of a misnomer to call this a hotel. it felt more like a superior guesthouse. there was no bar or place to get food. Breakfast only was served. Breakfast buffet was adequate but did change for the better after the weekend when more than tourists were staying. room was OK but a bit basic in terms of furniture. Overall, the hotel was OK for a short city break.
Convenient for the station Smoking allowed in the entrance lobby so smell of tobacco smoke in corridors
Comfort room. very nice staff The breakfast. There was only one type of cheese. Also vegetables should be included .
Big room, heating system ok, great breakfast, location.
very quaint, nice hotel. large room, nice, plenty of windows no
nearness to bahnhof and city centre no
Within easy walking distance of the Main railway station. Large room with high ceilings. Corner room with windows on two sides. Lots of ventilation and light. Front dest staff were very helpful. We got a bathroom with a very large bathtub and flexible hose shower, but no shower curtain. Suggest adding a shower rod and curtain. I think that most travelers today prefer showers over a bath in a hotel. A shower is expected, a bathtub is not. Suggest doing some updates to the flooring and furnishings. It would upgrade the hotel at relatively low cost. Suggest banning smoking in the lobby.
good value for money
the reception / lobby The room itself. It was really really different to the pictures.