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The staff was outstanding! My mother uses a walker and they were very accommodating. The free breakfast was adequate but the service was great. It's a no-frills place at a decent price. My mother and I are usually light sleepers but we slept through the night with no noise problems. Housekeeping service was quick and thorough. We really missed having a closet - there was just a shelf in the corner with 6 non-removeable hangars on a suspended bar.
Location was great. Within walking distance of downtown Ithaca so we didn't have to drive in and it's right across the street from Wegmans if you need anything. We took our do not disturb tag on our room off at 10 a.m. and left for the day. Returned around 5 p.m. and out room was not service yet by housekeeping. We stopped at the front desk, because we were heading out again for the evening, and the person at the front desk did not seem pleased because housekeeping had already left for the day. It almost seemed like we were a pain for asking for our room to be serviced, like we were in the wrong. She tried to talk us out of getting our sheets changed but then agreed to do it along with new towels and emptying trash bins. When we got back to our room later that night the trash cans were not emptied but we did have new towels and sheets. Room/bathroom was not cleaned at all.
staff very pleasant ugly carpet, curtains, & bedsppreads
There must have been a water issue at the hotel as there was a fan blowing and the musky odor was bad at one end of the hall way. No odor in our room though.
Breakfast was good
The location of the hotel was the deciding factor. It was also the cheapest hotel in the Ithaca area. Free breakfast cereal was a nice touch. It was also on a quiet road which was nice for sleeping. The rooms were pretty small but it was all i needed.. Also, the beds were a little stiff.
It was cheap for the Ithaca area and clean.
Quiet, wonderful location, clean, courteous staff; breakfast included coffee,milk, orange juice, cereal, various pastries; our room was recently updated but tv was not flat screen, bathroom tile was 1950's pink; Overall, great value for a budget motel Nothing
soundproofing is not good. Nothing.
It was convenient to the airport and it was quiet. It needs some updating and a clock in the rooms. Fortunately, I had one with me.
lady on duty was nice..but quickly spied my daughter in the car and uped the price $10 plus tax...for an adequate room...and sad bathroom..shower curtain should have been thrown out..and floor was scary..i wore flips..water pressure non existant.. room was sad but not filthy..beds pretty saggy...and if there was any'breakfast'i was afraid to partake after seeing the nasty shower...we left quick
Free internet and parking were excellent. The room description stated that the room 'features a refrigerator and microwave' but these were absent from the room I had. When I pointed it out, no partial refund or other consideration was offered.
Nothing we left a half hour after checking in and we were refused a refund. The rooms were smelly, mold and dirt was in the grout of the tiles, we had to plug in the fridge first because they were unplugged, no curtains on the bathroom windows that looked out
Nothing! The beds where so nasty and noisy when ever i turned,if the carpet was cleaner i would have prefer to sleep on the floor.could not use the shower,water stinks like it came from the sewer,had to use bottle water to rinse teethes.
did not accept AAA and it is AAA approved i should have argued the point
Friendly greeting and helpful front desk person. This is an older property but was fairly clean. For the price it was what I expected. Quiet at night. Got a great night's sleep. General property could use a facelift.