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I liked the freindly nature of the staff, as well as the location of the hotel. Also this is Roseanne Hill who was booked under Diane's booking and stayed in rrom 1101 with my son. yes, breakfast could have been more fresh and varied. The chair in my hotel room fell apart as i sat on it, causing a small but painful injury to my right arm. I am considering making a claim on this. The windows in the room could not close properly, and we did not have control of the heating in our room as it was centrally controlled. Therefore we had to have extra bedding. The hotel was convenient for our trip in other ways.Also on the hotel review, it staed that we would have a free welcome drink on our arrival. The staff were not awre of this when we asked, therefore we did not get our free drink.
Heating system was too bad !! very cold...
the service of the hotel staff, the size of the room, the view from the room. The main light in the room didn't work properly, the shower was broken...
the decor was very interresting and we enjoyed that Bad service, i.e. room was not cleaned thoroughly, soap and paper ran out during our stay, two lightbulbs weren't working, coffee/tea supplies was not replenished at all during our stay.. The room lay-out was a bit tight and the bedstead sticks out very far, making it very easy to knock your hips when walking around the bed.
The staff were very attentive and helpful.
nice large room (studio)
Cosy environment, interesting design, beautiful furniture and paintings. The staff were courteous and proficient in their jobs. The hotel was a bit too far from the city center.
Very comfortable room, relaxed atmosphere
Friendly and professional restaurant staff Single bed- when was the last time an adult slept in a single bed!
The big bed, size of room, friendliness of staff, the tram stop right across the street from the hotel. Did not like that we could not use the fridge for our own things, and moving anything inside would incur a charge.
location close to the town centre, beds very comfortable, possibility to smoke in the room the staff was extremely rude especially the night staff, I also found them quite aggressive
Hotel is dated but very clean. The breackfast is delicious No parking space and the public parking is very very expensive.Free parking from 23 to 12 Saturday to Sunday.
Friendly staff,nice clean rooms We were given 10th floor room which is not ideal but maybe that was the only one availble.
It was close to the casino & a nice hotel A little pricey
The staff we encountered was excellent in all areas of the facility, friendly, helpful and professional minor maintenance in the room was required - broken hair blower hose, poor ventalation in the the bathroom
Hotel well positioned near to centre and walking distance to rail station. Good value for money with competant staff. Unfortunately a wedding party was staying at hotel on the Saturday, and were noisily walking the corridors till 3-30am. I'm sure an isolated case though.
Location is what we were looking for. Very good hotel with friendly staff. Would go back and also recommend this place
The hotel is renovated and up to the latest standards of comfort and luxury. It is quiet and soundproofed. Food is excellent. The only thing to criticize is Internet speed but they do offer a fast paid version if you need that.
nice hotel lovely bed and pillows, quiet hotel with good service nothing, will definately stay there again
The staff are excellent. The rooms are old,... needs major upgrade.
In general the hotel is very old. The room had a weird smell. The worst Hilton ever!!!
Amenities, Nespresso machine were good! TV was very strange. And function of 'Smart TV'(?) didn't work. They didn't give a full detail of method for 'Smart TV' operation. Even remote control didn't work well.
Very stylish hotel. Futuristic. TV in the mirror. Nice!! Excellent breakfast. They even make omelets. This is rare in Europe. Super great staff. Friendly, very helpful. Parking expensive. Even though the hotel does give a discount.
Nice & modern. Bit minimalistic but all things you need in a room. Cool late night bar. I wasn't convinced about the flatscreen TV within the mirror so you couldn't turn it. Parking is extra but they give you a discount as it gets pricey very quickly.
The Staff were the kind I would happily employ and had great temperaments suitable to the `Industry. Good position for Museums and a quick ride to Theaters. Beds too soft and ended up with a backache.Pillows too thin for comfort of neck. Smart tap design in bathroom was difficult to decipher re bath or shower etc until shown and no signage or directions to tell you how to use them. Design upmarket utilitarian and found anywhere. Usual expensive mini bars and snacks.
Room was fantastic and room service excellent. Would go again
Swimming pool and sauna/steamroom were excellent, and free internet access very useful. Easy to find and accessible to tram and metro. Breakfast was expensive.
We loved the view at the town and the harbour from the 13. etage. The breakfast was good, but expensive. The room was excellent.
Very loud, no alternative room available, under renovation, no fitness area.
The hotel was very good value, the rooms were well kept and the staff were very frienly.
Great location and good connection to public transport Bathroom was rather small
Location. Breakfast good. Style of rooms was not that I excepted. Whole floor carpet was awful, totally different style than other things. Excepted also more from SPA: No private rooms for changing clothes. No bath jacket + shoes at room.
Views from all areas Swivel chairs in water bar too fast after a few drinks!
Perfect view from the 12th floor. Nice bar, good service. Cool room.
well located in the centre of the city
One of the worst rooms I have ever stayed - very depressing. Lighting was awful as was furniture. Why such a big room (defined 'suite') if over half is just empty space? It looked like a prison cell.
great location,nice bathroom cleanliness of my room,view to the backside,wifi with charge
very elegant, new and hip room interior design. Impressive bathroom. Very clean. Central position. Good breakfast also a bit expensive for the quality. noise from street
Location, price, bar, availability of lifts
The rooms were spacious, clean and very comfortable We didnt take the breakfast which was a little expensive when our party was 6 people. I think yours should be inclusive of breakfast
Room was nice, not small, extra pillows, mini-bar, some magazines, bathtub (not a shower) in the bathroom.
Your women personal, very receptive, kind and nice. The position of hotel is in a very nice town area. Is not possible to have something for eat after 11 PM. Fun from toilette is working continously with high noise.
Central location. Near the train station and near several bars/cafes
Very central location. Next to de Bijenkorf. The room itself is al little bit out-dated. Curtains are a greyish white instead of white. Bed is not the newest of beds. But for the price ok.
The location near city center
Very functional, no problems
We liked the friendly, helpful, professional staff and the spacious room, as well as the central location of the hotel wrt the train station, museums, city centre and other places of tourist interest.
This was an excellent value, lovely room & breakfast.
Very good location in the city center and only 5 minutes walk from the railway station. Very big room (double) and quiet.
Good central hotel next to canal. our booking from booking.com was lost. luckily the hotel had 2 spare rooms.if not this would have been very problematic.
The room. It was very silence Non smoker
Great location within walking distance of main square. Hotel was comfortable and we had a nice large room overlooking the canal.
Very central. Clean. Lovely old building features in the hotel. The staff did not communicate at all with us unless we did from our side. We were never asked whether we were satisfied with our room or if there was anything we needed, not even before checking out. It was as though they were not interested in the guests. Even the hotel owners did not bother to converse with guests.
Location was great. Breakfast was very nice and price was good.
good meal, comfortable room Poor quality towels rather worn and rather small!
The breakfast was terrific and staff very helpful
Close to airport, good size rooms very modern and clean. Very good staff
Free parking, 24h reception Dirty rooms. No cleaning during stay. It takes a lot of time to check in/out.
Relax with peace and quiet in comfort nope
Worked and shopped not really
The hotel itself is great and is very modern and the breakfast is excellent. The hotel is literally an airport hotel as it very close to the airport but it is not close to the centre. To go to the centre you'd have to catch a 15 -20 min bus (the bus stop is minutes way from the hotel) which costs 2.50 Euro pp one way.
The airport shuttle bus did not start early enough for my flight departure
if you like one night in the hospithal incl hospithal beth this is the best place in town
Good access for the airport Room looking a little tired with redecoration necessary to one wall where there seemed to be some structural problem.
Perfect location, large, cosy rooms, nice balconies and very friendly and helpful staff. Excellent value for money.
the hotel is near at the shopping centre and musea.
Ease of access to Rotterdam Central, great restuarants nearby and warm confortable rooms and services
Room layout Breakfast reception and area layout could be improved
Easy Tram access to Train Station, Service staff attentive to my needs, Quiet rooms, availability of Internet in lobby
A wonderful meal, a comfy bed The room was a little too hot and with the window open, we suffered from mosquito bites
very good location not being able to open the windows
clean, comfort, cordial staff
Great location - just next to the metro station, and in walking distance from the shopping area, museums and restaurants, 10 min walk from the central station. Very convenient. Car parking seems expensive, but compared to the prices in the city, it's a bargain :) Lovely view from the hotel room of the Rotterdam panorama. Room was clean, comfy beds. Plus in the lobby there was a screen with train information - very handy. The sauna was not hot enough :(
The view from the rooms and bar area is great also food and service was top quality.
Always good service, friendly and clean, good sized rooms and the restaurant is very good.
Hotel was fine, The restaurant was extremely dissapointing, my wife ordered an asparagus salad which had no asparagus in it and my steak was overcooked. We got no apologies from the management or the kitchen, extremely dissapointing.
Near enough to the business district / Europoort but far enough away. Excellent waterfront location.
The service was excellent, close to the best I have had, food was good, and the location was wonderful
Pleasant staff, quiet room good choice of TV Faint smell of smoke even though in non smoking room
Bar/restaurant deck terrace is superb. The riverside setting is pleasant and you can walk out into town. The staff were friendly and helpful. The room was simple but comfortable and the shower was the best ever. No air conditioning in the rooms. They can be uncomfortably hot in summer. The restaurant food choice was limited and the quality not brilliant.
the room was lovely with a great view of the river I felt the room was a little shabby, there was a piece of wood missing from above the door, also one of the 2 basins in the bathroom was leaking. there was dirty plates left outside the room opposite for nearly 2 days
Well located at the harbour, good connection to roads, beautiful view on part of the harbour with ships frequently passing by. Good beds.
Friendly and efficient welcome, excellent location and plenty of space and spaces to relax. The view of the ships on the river was unbeatable.We vwere there for a party and the buffet was excellent, and the serving staff were very efficient and good company. We stayed onlyn one night - should have been three
The service was excellent, could not fault staff either in reception or in the restaurant. The mosquitoes etc in the hotel. I had so many bites that I had to receive medical treatment when arriving home. Would definately recommend if they got rid of the flying insects.
No BBC or sports TV channels, missed FA Cup semi-final Would have liked tea or coffee in room everyday, not just first day
The stuff is helpable, room is nice and clean. Very cozy. Hotel environment is surrunded by landscape plant which is fabulous. The location is suburben, not very convenient coz you have to take train to Schiedam station then take taxi to hotel.
So convenient- a really great value for the price. Super clean. The hotel restaurant is way over priced for what you get. The food has gourmet prices, but it not that great and is small portions.
Personal being kind and trying to help in everything special we needed.
The staff impressed with their friendliness and assistance. First class. The pillows in my bed had a most unpleasant odour althoughthe covers and the pillow itself appeared clean. Had to sleep without a pillow.
Comfortable quiet hotel, nice breakfast. Location is away from town and public transport is 10 mins walk. No shops or restraurants within walking distance and hotel dinner was not great.
Relaxed, good helpful staff, child friendly The pool should be heated. The hotel description should have stated the pool was not heated
Good, new room with all the facilities i needed The restaurant
The service was fantastic with every interaction. I would definetly recommend and stay again! Clean & plenty of free parking. The train station to central Rotterdam is a short 2 block walk away.
nothing staff must learn customer is right and that its nice to be made feel welcome , I could go on but I dont have all day , Its the hotel that doesn't want guests
Quit hotel, nice facilities
The decor in the rooms was very nice and the food served was lovely
there is no internet access in the rooms, the wifi does not work in the rooms, only in reception. This is rubbish!!!
I liked the design of the hotel which was imaginative. The location is good, just off the main highway but quiet. The views were fine. The bed was soft. The cleanliness was so so (garbage not changed).
The food was excellent and the service good. Rooms and bed very comfortable No
felt welcome, good standard, good bed gaood food n/a
Excellent design and good service
The design. Nice breakfast and breaksfast room. Good size rooms, and bathroom. It's location is too far from the city center of Delft, needed to go by bus.
nice view, great interior design, smart features - hooks on the wall, good use of space
Clean and value for money
Excellent staff and very well-run hotel. Breakfast was very good. If you are looking for a modern hotel in Delft I would consider this one. It is a new hotel so does not have the ambience of hotels in the old center of Delft. As well it was on the outside of the old city -- however it was only 4-5 blocks to the New Church so getting around was not a problem.
Design of room furniture, balcony and view (7th floor), pleasing staff, extensive breakfast Cleaning of room (Saturday) was very superficial
Convenient location to the centre of Delft, nice rooms, and a very comfortable bed.
This hotel is within walking distance to the centre. Staff are very friendly and helpful. Room is clean, spacious and comfortable. Breakfast is nice. Internet connection is free of charge in the room which is very convenient. Apart from the construction work around the hotel, I would highly recommend this hotel.
Food is great in this hotel: good, diverse menu with tastefull options & good wine list. Free internet access and comfortable & quiet room. Although not the cheapest hotel in town, definitely a great price/quality ratio!
Nice and clean with great view. Breakfasts could be of better choice
New quality furniture, the design of the room is pleasant, with a flat-TV. When the building of the area will be finished it will be quite close to the city center (about 5-7 minutes by foot). The personnel is quite professional. Check-in and check-out is quiet effective and fast. Free parking up to April 2010 (but it's not a parking - it's just an area for parking without any hard deposition). A canal is situated near the hotel with lots of ducks. Tee/.coffee facilities in room (but no sugar and only green tea - nobody checks what is in your basket). No information about the hotel, facilities or area in the room. No mini-bar (which is strange when you have tea/coffee facilities in the room). Back side of the hotel is affected by the buliding works (in the yard now situated a generator which procudes extrem noise), the face of the hotel looks at the buliding of the whole new area of the city, they also make a new road (the hotel will be situated on a big cross). The windows are not sound-proofed at all.
Very good restaurant; nice breakfast; modern & clean rooms; good bed The heating was not working very well - I was freezing
the friendliness of the staff, the free internet, and the good location of the hotel. the rooms were not clean, with stains on the carpet and housekeeping was not thorough.
The location is good, free internet is good, it is quiet some good restaurants near by. The water kept going off, the room was dirty, the fridge didnt work, our room wasnt being serviced, the staff did not care when i complained, the sink was blocked so we had to move rooms.
location room size, small shower, very soft bed
thanks to the central location of the hotel we were able to visit Rotterdam's city centre by walking The lightening of the room did not allow us to read at night
Very simple room, not even a minibar inside, hardly enogh for 3 stars
Staff on reception are always courteous and helpful. They speak good English. Pleasant rooms. Good breakfast. Convenience for parking. Ease of access from motorways into the centre of Rotterdam Rooms are getting to the point when they need refurbishing.
The comfort of the hotel is always good, the staff is always courteous and helpful and the location is excellent with plenty of places to eat within a very short distance. The breakfast is good and the breakfast room very pleasant. Other than the housekeeping staff probably needs to be inspected more often to make sure that the bathrooms are kept clean, especially the tiled walls, there is nothing to comment on.
Very comfortable bed and friendly staff
central position, high quality hotel at good rate. small bathroom with only a shower cubicle.
Close location to Blaak station Breakfast was very expensive
Good location, friendly staff, clean room - it was what i needed for this short stay. Asked to have shower cleaned - the water didn't flow properly and stayed in the tub but it was never fixed.
Beautiful room with everything we needed. Included a good breakfast. Nothing
The Leeuwenbrug was the nicest, most comfortable and well thought out hotel in Europe that I've been in over ~50 years of travel. This includes those that have cost several times more (because they were charged to business accounts.) The tourist part of Delft, Oude Delft, is a physically small area. Because of the hotel location, we were able to walk everywhere conveniently. The hotel had been converted from an individual home and appeared to be newly renovated and very well maintained. The room was more comfortable and had more amenities than usual: electric beds with adjustable headboards that would go up and down, easily enabling reading while sitting up in bed; good lighting in every area of the room/bathroom; 19… yes, 19, not a typo… electrical outlets to plug in electronics; an electric kettle with in-room coffee/tea; an abundance of closet space with hangers; a desk with two comfortable chairs that were on wheels… I could go on, but won't. Breakfast, included in the cost of the room, went way beyond a "typical Dutch" one, with different kinds of meat, fish, cheese, eggs, breads and cereals, fresh fruit, juice, little boxes of chocolate sprinkles, warm crèpes with different toppings, good/real coffee and more. Staff, with one exception, were friendly and helpful. Strong suggestion: In retrospect, if I were to go in Amsterdam again… which we did, staying in a rented airbnb apartment for five days… I would instead stay at this hotel and make the fast and easy commute into the city. While the Amsterdam tram system is excellent, the commute time from our apartment (that bordered on Vondel Park) to most places in the city was just slightly less than the ride to Delft and back. The tranquility of Delft vs. the chaos of Amsterdam would be well worth it.
friendly helpful staff.its proximiyy to railway station and centre of town
The hotel has a nice atmosphere and is in set in a romantic settings withing the old city of Delft. There is no more staff after 23h00. For check-in, this could be an issue.
The location is perfect, the personal is very friendly and helpful, the room is quite comfortable and the free Internet - very important.
I would gladly stay there again. It was very appealing, efficient, clean and friendly. Nothing, it was great.
Bed excellent quality, portable airco in room nice as I had to keep window shut because of Mosquitos that got in on the first night. Staff good and fluent in many languages, but would like a bit more smiles from some of them.
The hotel is delightful, location is great and staff is very friendly. Hotel offered us an upgrade to a more spacious apartment. The apartment is decorated tastefully, all equipped for our comfort and has a great view of the canal.
In fact, the room was even better than that I have ordered (bath and shower instead of shower). Very good hotel. -
Not sure how I would gain access after 12.00 on night of arrival if had had travel problems
excellent service, very friendly staff, room was very nice, price/quality relation is very good.
Situated close to the old town
Nice people; well located, clean and quite. good price for value.
location elevator not working
The style was very uniq. The reception and staff members was very helpful.
covenient to town room was only passable. Hotel bar was empty or in fact on our last night closed early
The staff are very friendly and helpful and we would especially commend the night receptionist whose knowledge of first aid was invaluable when my wife fell in the street and dislocated and fractured her shoulder. We were very disconcerted to find that the main access to the hotel has been severely disrupted by major construction works involving the builiding of a new mainline station underground, a new civic centre, a new multistory car park and new housing. This work will continue until 2015. Meanwhile, access to the underground car park used by the hotel has been closed and no nearby parking is available (This did not directly effect us, but could be a major problem for guests arriving by car.)
Comfortableand well-equiped. Internet access through cable in my room was included in the price and always accessible. Staff generally friendly and responsive - the failing fluorescent light in my room was fixed the same day. The breakfast staff deserve special mention for friendliness and attentiveness. Real issue about trying to get laundry done. Unbelievably expensive - 26 Euros for 8-10 items and not the same day service advertised. Advise people to find the laundry in the Delft old town instead.
Location in the centre of Delft was good and close to all transport links. Breakfast provided was very good. Hotel is situated beside an old church with a clock tower and bells that ring on the hour, every hour, throughout the night. I will be taking ear plugs next time.
Convenience to city centre and quiet nature of rooms Poor parking facilities and steep stairs without railings
Basic rooms but so well located for the price would recommend to anyone wanting a fun filled weekend away Rooms were basic but great value
the rooms had space but they were not clean the tiles in the bathroom was cracked and hanging of the wall the sink was hanging of the wall and the carpet in the main room was dirty
Free internet in the lobby, staff were helpfull, location is central. condition of rooms was extremely rundown, and some things were broken and worn out.
All, very good
Great value for the money, The location is right in the center face to face with Hilton Hotel and about 3 minutes from Rotterdam Central Station and 1 min from the Metro, 5 min from the Maritime Museum. Staff very friendly. Pretty nice breakfast for a 2 stars hotel and one ticket for a drink at the bar. In the last night they had a problem with heating (sunday night), in rest was very hot in the room
good location, clean
It was warm and it was close to International trains at Rotterdam Central Station. Not enough tea and sugar
Hotel staff was friendly and helpful in any situation. I was happy with the breakfast, both with its quality and the choice. Hotel is very good located, in pleasant walking distance from the train station, right in the shopping area. Free Internet, coffee maker with coffee and tea bags. The hotel is not luxury, what you get is in line with the price. Was not lucky with other guests, very noisy throughout the nights. One should try to avoid rooms looking in the inner-yard.
Handy man was helpful Elevator did not work...I Am 70 on 4th floor....firdt room,radiator leaked.....second room 2 continuos drips in bathroom...telephone system did not work...cold not call locally in Roterdam
Room was gloomy, bathroom was in disrepair, shower poor. Everywhere smelt of smoke and the staff smoked in the breakfast room.
breakfast was very good and the room was comfortable elavator did not work through our journey. corridors were very noisy after 12 am on saturday night (maybe this was only related with the party at the hotel on saturday night)