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It was not clear how to get to the Hotel and had difficulty findsing it at night, Also we arrived on a Sunday and were not aware that dinner was not available on a Sunday. The adverisement said dinner was available at the hotel.
The room was a good size and very nice, views were good, staff that were there did try to help when requested, breakfast variety was good We were not properly greeted at all during our stay - the reception desk was difficult to locate and there didn't appear to be any one in charge.
The room was small
Excellent food and very kind and professional staff not easy to find...heavy smell in area around the hotel
Located 5mn away from airport Very noisy with group of young people shouting and running in the corridors in the middle of the night + small room
It is nice, located in a quiet place. At the breakfast it was difficult to find certain foods, and there was some chaos in general about the restaurant.
Helpful receptionist, beautiful scenery from room window, and quiet country neighbourhood. Very handy for getting to the airport.
Good location nearby airport. Little bit noicy hotel, because I could clearly hear that my neighbour was watching tv.
friendly atmosphere, rural surroundings, vicinity (ca 3 min with hotel's shuttle) to and form the airport, perfect stepping stone having access to early or late flights
It is excellent value for money, clean rooms and good service including nice breakfast
very close to the airport, nice hotel staff, nice environment no minibar in the room, no Air Conditioned
I liked the the very clean, nicely designed and spacious rooms. the staff helped with the problems with my phone.
Excellent, quiet location near the mountains but 10 minutes from the airport. Clean, new, confortable rooms in a rural, typical building. Very good restaurant. Highly recommended.
very comfortable and close to the airport
Like-new, modern hotel at the old place. No shower curtain, only tube. Not easy.
Very helpful staff.
The tranquility of the place and the surroundings. The mountain view was very relaxing. The little river nearby is also very peaceful. The restaurant has very good food. Difficult to find with my GPS (Meo). The nearby church gives you a firm waking call at around 7 am.
The staff was friendly and professionell. Rooms were large and clean. The food and restaurent service was excellent.
It is probably one of the best hotels that I have stayed in Europe. Close to the airport and very very convenient. Thank you. Absolutely nothing
Wide range of options for breakfast and convenient/central location Rooms were a little dated.
WiFi Internet access from the room (even though it wasn't free it was pretty cheap) Location is very convenient
Staff had a good hospitality and support. They tried to find local taxi for my cave viiting.
The deluxe room was a nice size with modern facilities and amenities. The hotel's restaurant was wonderful. The location of the hotel was superb - walking distances to the top sites and restaurants.
good quality service
Very convenient location for the Old Town. A bit pricey. Quite a small room for the price.
location closed restoran
location, city canter
Friendly staff. Small room.
Great location and retains its charm. Excellent breakfast. Very good restaurant.
Ideal stay for a visit to the city center. The staff was fantastic.
Good location in the center of city Ljubljana, nice view from the room. Willignes of the staff at the reception could be better.
Location is great. Staff was helpful. Too small. No place to even set you case in bathroom. No soap tray.i n shower. They charge extra for AC. It felt more like a youth hostel rather than a fairly expensive hotel.
The rooms were enormous and newly renovated. There was AC and good wifi. Most of all the location is amazing, within walking distance of all of Ljubljana's main attractions. You have to walk a bit from the parking (7 or 8 minutes) with your luggage. The included breakfast was just alright.
I liked a lot the hotel location in the very center of the city. The room was rather small but very clean.
1.The location is very good. 2.The breakfast is excellent. 3.The staff is very helpfull.
The room was clean and tidy There was a feeling of hospitality at reception. I could not use a bath tub in the room.
Everything is new and advanced there. I especially like the library on the ground floor!
Location is excellent. Room is clean and comfortable (although not big).
Attention to detail, although there was building work every effort was made to keep disruption to a minimum early start by the builders but I guess they have to do their job so no complaint really.
close to city centre
Friendly people, nice food, lots to see A bit noisy at times with the building work at about 7.00 in the morning, but otherwise all good.
Nice hotel, no problems.
Reception was fast, proffesional. Parking gargae below hotel (but blocked by parking cars outside) Bed, bathroom is all of cheap material. Hotel needs in general large renovation to bring hotel to level it pretents to be. Not that it is bad hotel but against price not good.
Good location. Friendly staff. Modern up to date decoration and very clean rooms
The rooms are really beautiful, perfectly designed and equipped. Internet access is available for free. For entering and exiting the garage you have to drive around the block which is quite far although the garage is under the hotel.
Very nice room and good breakfast
Without Casino I will never ever return in this hotel. It was 10 years that I was going there for gambling. Casino now is closed !!!!! Very bad surprise...
Plenty of Wifi connectivinty, large rooms, helpful staff, great breakfast .... convenient to transport around the area Lack of restaurant open on arrival mid-evening, electronics / light switching system too complex for a hotel.
The staff... everyone made you feel at home.
Location close to city centre, train and bus stations.
Very good welnes if you know that is 4 star hotel I do not like very expencive garage.
Very good offer for the reasonable price. Well equipped and furnished. Very clean. Staff very friendly and helpfull. Free fast Internet access. Distant from the center of Ljubljana but shuttle available.
Good sized room - very helpful staff No Gym and Buddhist idols in the Wellness Centre - also wireless internet not working
The staff, facilities, service, and location were all excellent. The breakfast buffet was great. Dinner in the restaurant was first rate.
Friendly staff. Beautiful hotel. Delicious breakfast. Easy access to motorway. About 5km from city centre. Air conditioning works poorly.
Good hotel, with probably the best breakfast buffet I've seen in a hotel in a long time. Comfortable rooms. Hotel is a ten minutes cab ride from downtown. Hotel arranges this, 5€ flat rate, so it wasn't much of an issue.
The buffet breakfast was amazing. Our hotel had an excellent view of the ljubljana castle and within walking distance to the preseren square and dragon bridge. The hotel was very clean and facilities were up to date. N/A
Always nice to be greeted by name as one approaches the front desk. We've been there before, and I guess it was easy to tell who we were. Nice touch. Always a bit of a challenge jockeying a car near the front door. Not well laid out.
nothing special but I like it!
We enjoyed the room and especially the breakfast. Best ever!
this is an average 4 star hotel (not a 5 star as they say...) when I arrived, the TV was not working properly. After I anounced it at the reception, it was fixed but only the second day. The room temperature cannot be set individually (in my case I would have liked to set it a bit higher...), it is centrally controlled. The gym is very small, they shout not even say that they have a gym... I would rather rate this hotel as a 4 star, deffinitely not a 5 start hotel.
the room was fantastic.
The location is good. Just a few blocks from the old town. Staff was very nice and helpful. Great room!
walking distance to old town very small bathroom,toilet,shower area
Rooms are spacey with good decor and big TV. Bathroom is clean and large. Staff is helpful. Location is convenient, you can walk to city center in 10 minutes. Parking is not free, you have to pay another 17€ for parking. And it can only get 15 vehicles. You're lucky if you find a parking space.
The location was walking distance to the castle and you could take a bus downtown to avoid the driving hassle. Parking was free and view of the sea from our balcony/room was awesome.
Hotel is in an excellent location, and the rooms were comfortable and of a good standard. The buffet breakfast was great.
Very nice and friendly staff,excellent location.
Location was ideal, within walking distance of the Triple Bridge. We came on a Friday evening and walked down to the Bridge. Awesome! Saturday there was a fair going on with lots of stuff to do. Hotel staff was gracious, helpful, polite, room was large and very clean, and comfortable. No complaints. No complaints!
The friendliness of the staff !!!! They should work on the quality of their Espresso coffee
We stayed at your hotel for 4 nights. The staff couldn't have been more friendly and accomidating! One of the bellmen even went out down the street to get a slice of pizza for us late at night when we came in after the resturants were closed! Everyone went out of their way to be helpful! It was an outstanding experience! I wish that a conversion plug from US to EU was available in suite for us to use.
Breafast and location Room size and features not worth the money
The staff at the front desk were AMAZING. They were friendly and helpful introducing us to the city, map, and recommending restaurants. The room was beautiful and the pool was great! So glad we stayed here. The breakfast was spectacular! So much to choose from. We loved our stay.
Fantatic location. At the heart of the best part of city. Great, clean rooms. One of the best breakfast buffets of any hotel I've been to. Would not stay anywhere else if I was looking for a hotel. A receptionist at the best was a bit surely on arrival, the same receptionist the next day was incredibly helpful. Helped what would have left a slight bitter taste in the mouth about my stay.
We LOVED the breakfast and location and view off of balcony. Our booking with "getaroom" didn't come through in time, and the staff seemed a bit unsure about the whole time, and we had to call getaroom and get it settled, rather than them. Also, the pool was broken.
Superb location and loved the belle epoch character of the hotel - would definitely recommend! Staff was very friendly and helpful.
Lovely staff, great facilities, no hidden charges. Lovely resteraunts (plural!). Unbelievable location, 5-10 minutes walk from just about everything, 60 seconds from the main area, Preseren Square, and 1 minute from the best resteraunts. Loved it. If there has to be something, I guess that we got a room at the back, so the view was more hotel rooms. Also, the Franciscan church rings the time throughout the night, could disturb light sleepers.
The reception staff really go out of their way to make sure your stay is enjoyable. Their professionalism and, not least, their fluency in 4 or 5 languages was truly impressive. They were genuinely concerned that everything in the room was ok, super-efficient at organising transport and recommending restaurants etc.(Any traveller within 100 miles of Ljubljana should visit the Sokol retaurant) Nothing to fault
Everything, best hotel on a 14 days trip around europe, glad accor dont have hotels in slovenia. Very helpfull staff. Will return for sure
It is a practical hotel. Direct bus to the center of the city. Good breakfast. Good price. Free internet. Room facilities.
Interesting positioning between a boutique hotel and a business hotel. I was mostly impressed by the quality of the room in general, lap top computers and free access to internet in private rooms and excellent breakfast buffet!! The air conditioning system which takes a huge place in the room and makes some noise when it is on, is a problem that this relatively new hotel would need to fix.
Nice large rooms, well equiped, some kind of a studio. Free WiFi in the room and even a notebook included. :-) Very clean and new. Noisi AIRCon
Very comfort room, helpful staff, not so far from the center. Basically, I would recommend this hotel.
Good location, nice breakfast, clean towels - and the bathrobe!
Nice location as very near to train station and old city. Almost i n center of both - 5 min walk each side. Only issue was that I was given twin bed rather than double which I had requested. Good thing that beds had castors so could push. Nice breakfast with hugh choices - typical European style. Street sign on road directing to hotel can be bit misleading (we took a round about).
Friendly atmosphere, good location close to the city center, quiet rooms
Nice staff. Hotel located in the downtown. Parking have to be paid extra (19€ per day). Room + parking quiet expensive.
Cleanless, amability of the staff, location venality (the spa center was close during my stay. they shoud announce me about that before booking, and/or propose a discount) Some installations, devices etc, didn't work proprely. However, after reclamation, the staff's reaction was very prompt
Location was ideal. Staff was extremely pleasant and helpful. Hotel decor and furnishing are very outdated. Would recommend the Hotel Lev for a few dollars more.
Location to centre
The hotel was just OK, nothing special. The price was a little high for what they offered.
well I booked a room over the garni hotel, i had asked for twin beds exterior room , so they didnt have one room at the moment with all my needs, so I got an upgrade and sent to a hotel just next to it, wihich belong to the same chain, the grand union, so I cant say anything about the garnier, but i can say about the grand union, it is a really really good hotel, pool, sauna. big rooms, big bathroom, amazing breakfast, profesional staff, well everything, Nothing, the best 4 stars hotel i ever stayed, actually better then many 5 stars i ve stayed
Excellent location and amenities. Very friendly staff. The single room was spacious and very well equiped. Unfortunately there is no restaurant in the hotel (there is in fact one, but for breakfast only). It is not a problem until it snows heavily and you dare not go out for lunch or dinner.
The reception staff were very friendly. It was slightly surprising that at this price the hotel did not have any central heating and the cleaning staff were not really around. The internet connection failed and no support staff were available during the week-end...
its just great
staff approach, internet in the price, hotel as it is and good location in the city no
Very central location and good buffet breakfast Noisy air conditioner
Very friendly and professional staff, clean room and great location
Hotel location and, LAN internet service for free, swimming pool and sauna.
Very confortable room, very good location, friendly staff, brief everything was ok. I recommand this hotel to everybody who want to have a good stay in Ljubljana.
A very pleasant hotel but disappointing breakfast.
The rooms are spotless clean and there was free internet in the room which is very comfortable. The location is nearby the old city so no need for taxi drive etc. .. Can't say anything about the extra services or breakfast .. i had no time to enjoy it this time; maybe next time! I was in room 615 and the noise when the swimming pool was open was not really enjoyable
location, very nice rooms, huge balcony (8 floor) with great views to old town. good breakfast
Easy internet connection
Professional and friendly staff, especially the barkeeper "Bato" and the server "Marco". Too far away from downtown. If you do a day and night trip, it'll be 24 Euros in a cab all in all.
Interior decoration and overall architecture.
Gorgeous holiday, staff very helpful. Free Shuttle bus into and out of town
we attended a concert at the new stozice stadium. hotel mons is a about a 10 min drive away, all on the high way. the hotel was nice and clean. late check in and early check out (4:30am) was no problem. food at the self service restaurant was good. very large selection. mattresses were firm and good. rested very well and recommend this hotel. don't know how close to the city center though. careful with the address on the navigational system. entrance to the hotel is right turn that comes up quickly after a curve. our gps instructed us to keep on going straight...
Location very convenient to the Metro. Staff was courteous and helpful. Limited restaurant options in the area.
Very helpful, friendly, competent staff; beautiful location (surrounded by forest)! 2 restaurants available (more up-scale, a la carte + self-servise, more affordable, with wide assortment of tasty dishes). Nothing. Everything was just perfect!
Clean and comfortable rooms. Helpful staff. Interesting hotel design although a bit cold. Really poor restaurant and room-service. Some facilities not available (fitness reserved for "private clients").
Hotel is very good in all respects, the staff is excellent, it is located in a very nice place. The hotel requires more attention in terms of engineering - there is still a problem with the hot water supply and the internet connection network needs a serious inspection. Hot water runs in "waves" - it is impossible to adjust it to your taste. Temperature of the water changes uncontrollably.
We arrived very late at night. The Front Desk Clerk was awesome! So very friendly and helpful!!!! I will stay here again! It was all great!
Location and accomodations were excellent. Not enough hot water during the afternoon. High usage time.
service from the staff, clean nothing in particular just was cold:)
Excellent service from restaurant personell. Missing underground garage.
Location, but I only stayed the one night just enough time to look around the town
Only the location. Nicest employees, speak fluently (at least) on other language (english, spanish, french).
its central location and value for money I am on a wheat free diet and breakfast was difficult!!!
very close to centre of town excellent location would stay again breakfast a bit limiting coffee was not great
Bathrooms were too small and shower stall was set up so that every time you took a shower the floor would get soaking wet. Not a smart choice in the way the bathroom was built.
friendly staff Reception staff reserved an airport taxi for us, but we almost missed our plane because staff did not take into account the heavy rush hour traffic!
Staff was very attencious and helpful. Surprisingly, they were even flexible, something rare in Europe nowadays. Definetly recomend, based on price/benefit ratio and on the spledid location. Bed is for short people only. I'm 1.90m tall (6 feet 2 inches) and had a hard time fitting my feet and head on the bed at the same time.
good location, close to city center small parking
There's free wifi in the hall and an hostel on the roof that makes rates even cheaper than they actually are! 3 stars clean hotel 5 minutes walk from the river, a perfect stay for a weekend.
The hotel has been revamped in the previous few years. Its location is great, re the station and centre of town. My room was clean and comfortable I liked everything
very nice , cosy and stylish small hotel with friendly staff and in very good location no parking due to its location (pedestrian zone) but you can find parking by the river most probably which is also free and not very far from the hotel.
Luxurious and attractive furnishings with plush cushions, chandeliers. Staff were very friendly and helpful with excellent English.I loved the location - the street outside was quiet but right in the medieval centre and the bells from the nearby church were audible but not too loud. Free Internet access on the computer from the landing outside our room was great too. Parking is a problem and you couldn't drive to the hotel to drop off bags. We did find some free parking within reasonable walking distance (along the river, ask the staff for advice) but still had to carry our bags. Also, despite being beautifully appointed, the room was quite small for the price.
Location, hotel staff and the rooms were simply excellent Not a single thing
Location on quiet/pedestrianised street in old town,; excellent varied buffet breakfast; friendly staff. Nothing
beautiful decoration, style; very cute and excellent taste; very homy; very kind staff parking is very very far away; hotel street was in construction;
Great Location. Very helpful reception who organised shuttle to collect from hotel to transfer back to airport. (Good "value" for money in a city that hotels in general are expensive!) Workmen relaying cobblestones outside the hotel started work (noisely!) very early on Saturday (7am)!! Sunday morning the Church Bells started early too!!! Breakfast was "okay" but not great!
not too many guests rooms were a bit too small
Very helpful staff. Great location at the centre of the old town. Comfortable beds, and loads of character. Definitely not your average international hotel, and all the better for it. Some rooms may be a bit small for an extended stay: ask when booking if this is a concern. Mind your head on the rafters in room 11!
The hotel is right in the city center. Is an old but well refurbished building. Rooms are quite small. Breakfast was rather disappointing. Problems with parking places in that area; it has to be your lucky day in order to find a place for your car. Once you figured it out, the parking place is for free!!! Believe it or not!
Location in old town--- cleanliness and design......breakfast area....... staff attention to detail 3 of 4 of us felt the beds were too hard