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The spa facilities were fantastic! The breakfast and Lunch buffet was amazing. They had really strange time schedules. The reception was closed after 20.00, so no one there in case you had any questions. You had to make a reservation at the restaurant but could only go for dinner between 19.00- 20.00. We arrived at 19.30 so hardly any time to get changed. Same for the Lunch, which meant at 12.00 everybody rushed to the lunch area. No airco at the room.
very relaxing, beautiful rooms in the new extension. staff very helpful, food was good and the spa facilities are excellent reception shuts at 8pm. no iron available only dry cleaning service which takes 24 hours
Clean and good size hotel room, nice spa facility We could not order any thing to eat after 2pm...If te hotel can provide some easy make snake it will be better
Polite staff, excellant SPA and massage facilities etc. Romantic package on the website states a 'bottle of champagne' however in the room just a demi-bottle!
Everything is perfect. You will be happy to stay this hotel.
The spa facilities were lovely.The setting was really charming, and there are a lot of paths on the mountain behind the hotel to go hiking on. The bed was not that comfortable and the room was exceptionally warm. The jacuzzi smelled like chemicals.
Very clean and comfortable.
Excellent new spa with all facilities; Beautiful design hotel, including spacious rooms; Free drinks in room and free slippers/bathrobe for spa. Very good breakfast. Perfect w-e get-away!
Spa facilities are excellent, Massage was fantastic There was a reception in the lobby and the noise carried into our room.The receptionist was very courteous, but the whole experience was not pleasant. We had to carry our heavy luggage up a flight of stairs to the room.
Rooms excellent, spa fine, dinner very good value for mony and staff always helpful There should be a proper bar for after dinner
A beautiful castle with very clean well kept rooms. I can also recommend the castle restaurant, especially the roast chicken with potatoes in mushroom sauce, very tasty and good value, they also made it with fries for my 11 year old son. Nothing to complain about except one really minor thing. The pillows on the bed are really full, a lot of people like this but I prefer pillows with only a small amount of filling. As I said, it's a really small thing & I'd definitely stay there again.
the service of the staff
The ambiance of the castle though it is under reconstruction at the moment.Management might put more photographs of the beautiful castle on the website. The parc around the castle is very nice too. Especially in autumm! Less facilities to drink a cup of coffee or a glass of wine for normal guests. It seems as if the staff is focussed more on seminars.
Beautifull place to stay, nice castle and surrounding area We had the bad luck that the chef didn't arrive on sundaymorning so no Breakfast was ready. We had to wait another hour before we could start with breakfast. Teh breakfast was lovely though so we forgot about the delay quickly.
Great Staff. Stayed back 1 hour to check us in and provided a personalised breakfast the next day 1 hour after kitchen closed. only one towell available for double room.
the environment is beautiful, easily located not far from major touristic places
Beautiful surroundings, very helpful and friendly staff, restaurant next door was very good and it's a beautiful chateau with an interesting history. The surroundings are absolutely lovely with hiking and walking trails. It could use a casual sitting/hanging out space.
De kamer leek in niets op de afgebeelde kamer op het internet. Het kamerpersoneel had onze kleren die we in de kast opgeborgen hadden allemaal verlegd, sommige lagen terug opgeplooid op het bed. Dit was hoogst onaangenaam. Het ontbijt was zeer eenzijdig: steeds kaas, confituur en eieren.
Really warm friendly welcome and really good value. Our room was great, high ceiling and the sound of water from the fountain outside. We had breakfast in our room the first day which was excellent. The next day we had breakfast in one of banquet rooms with candles lighting all around. You could tell the staff really care about the hotel. Their restaurant was also good - you should try the hot chocolate cake if you like belgium chocolate. The grounds are also lovely for a walk or a stroll. We also found a lovely old french restaurant which we walked to from the chateau. I would highly recommend it if you like to stay in places that are that bit different and special as I do.
The exterior of the Chateau is just divine. Very spectacular and really lovely. Staff at hotel were pleasant. You only get to see and use a small modern part of the building, and no sense of being in a castle or historic building once inside. Tiny reception with no chairs, no salon or room to relax. Huge floodlights left on all night but insufficient stair lighting. Restaurant fairly ordinary and you have to walk to it outside the castle even though it is within further along. Very disappointing and no relaxation; This could be an amazing place to stay but it falls well short of expectation. Suitable for overnight only.
Nothing The hotel service never cleaned my room, changed my sheets, the rooms were loud and hot. The people above me were having a great time every morning, and another family had 2 young children who woke up very early every morning. Mentioned this the the hotel staff and nothing was done about it. I went to a race and would come back late at night, I had a key to get in but was still locked out.
The breakfast was excellent. We also had lunch and dinner. We had to wait....1 Hour 20 mins to get served the starter of our lunch. Don't need to tell you the experience with 11 years and 9 years old kids at the table. But the food was great and the selection of wine absolutely perfect. It seems that other rooms than ours looked better furnished and cleaner. Our room - family room nr 15 and 16 for 4 persons - was really not good. The only exception was the bed that was perfect. Carpet was worn out and not clean, bathroom was not clean and not adapted to 4 people. That would not be a problem if we hadn't have to pay eur 140 for 1 night and we stayed there ....4 nights. Certainly not worth the money. I would not recommend the room in which we stayed in.
Excellent service, friendly welcome, good food, good location.
Excellent food, great wines and friendly service!
The staff were very friendly and very helpful. The restaurant serves food later than any other restaurant (that we found) in the immediate area. The hotel is not in a good position for traveling to the Formula one circuit via public transport - it took 5 hours to travel 16 miles! Fine if you have hired a car.