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Fair pricing Hotel Could use updates.
Was close to my travel destination. The bed spread and carpet were very dirty. When I asked for extra towels I was told I could only have 2 more - there were a total of 4 skimpy towels and 2 washcloths. Staff refused to make coffee at 8:45 - breakfast is over at 9. Breakfast was terrible.
It's location isn't far from things. The tv's were old, the cleaning crew didn't do well, it was hard getting in the room and the staff wasn't friendly.
This guest did not leave comments about this hotel.
Comfortable bed; quiet enough. I slept well. No towels supplied; strange billing practice; unpleasant neighborhood.
Location was very convenient. Staff rude and not accommodating. Room physically was in a state of disrepair. Found used washcloth and long hair in tub. Toilet not flushed. Black mold on refrigerator door rubber seal. Carpet filthy worn dirt and mold. Continental breakfast was bad.
Staff was very unhelpful when I mistakenly booked the wrong date. When I called to ask for help in changing the date, they refused to allow me to. This was a non-refundable booking and I ended up paying for a night that I did not use. Buyer Beware!
Nothing Faulty lights,blocked drains,room not ready at 4pm no coffee,no Kleenex tissues,breakfast was coffee and cereal,no toast or muffins, had to ask for water for tea,only 1 teabag,bed not made when we returned at night,no visible ice machine. Bathroom dirty.
nothing them will call you to check out 1 hour before the timeline!!
Staff was rude and the room was dirty the shower was horrible leaking from the ceiling inside the shower
Price Cleanliness and lacking a bit.
Clean, reasonable price Not much selection of breakfast
First off let me state that we are real customers, not a shill for the hotel. The price was good, and the sheets appeared to be freshly washed. The beds were comfortable & room was generally clean, but a bit run down. Setting was quiet, and the desk clerk was a friendly character. Plenty of hot water, and generally quiet. Location is close to a handful of local & chain restaurants - Xenia is not a large town. Overall opinion: A little sprucing up and a few repairs would go a long way to upgrade this property. Potential to be a very nice local stay. I had hoped for more - more what? Well, the room was supposed to be non-smoking but it reeked of cigarettes (plus some sort of putrid freshener to try and cover it) and had burn marks along the edge of the tub as a testimony. Entry door and latch were sloppy lending no sense of security, and had the weather been cold would have been quite drafty. Shower enclosure had been crudely patched with some sort of epoxy, and the counter space around the sink did not instill a sense of cleanliness. Chunks of ceiling texture were missing with no attempt to repair. No spare blanket, had to strip from the other bed. Day to day cleaning appeared to be good, but longer term repairs and maintenance were poor to absent. Continental breakfast was a bad joke; coffee plus your choice of stale cereals in bulk dispensers, in the 8x8 lobby with 2 tiny tables. I was told at check-in that bagels would also be available in the morning - we skipped this part.
We confirmed our room a month prior and luckily I walked in when i did because they were going to rent out my room to the lady in front of me. And we had a hole in the dirty shower wall
Nothing. Everything. Dirty, poorly kept, and a hot bed for prostitution in the area.
Nothing. Vending machines empty. Staff giving out personal information. I didnt choose your hotel. To end up in jail. If you have some sort of deal with the police for kick backs you should tell your guest ahead of time! The fact that I spent the night in jail over your staff making deals with police to get money after I paid good money to your establishment I will tell everyone I know not to use these facilities!