AAA Approved/ 2 Diamonds, we offer High Speed Wireless Internet, SuperStart breakfast, micro-fridges, HBO/Showtime/ESPN, guest laundry. A number of restaurants are within walking distance. University of Oregon, Autzen Stadium, downtown Eugene and County Fairgrounds nearby.
Nice room decor.
I checked in at late in a very cold evening. For security there is an outside "walk up" window. The two female employees inside were debating on which room to assign me, while I waited out in the cold. Then I was told they had to call "AJ" to see if they could allow my service animal to stay in a handicap room. Yes, can you believe that? Doesn't make sense. One of the women agreed to let me into the lobby while they consulted with the manager on the phone to decide if they were going to charge an extra $15. Apparently they have never learn about ADA laws. They were both extremely rude and were complaining about the management while I stood there. I was assigned to a room upstairs and it was very cold. After an hour, I realized the heater wasn't working to warm the room, so I slept with my fleece jacket on. I didn't bother to ask for assistance or a room change because I was tired and didn't want to deal with the two ladies in the office .
Front desk seemed a little overwhelmed in the morning. One woman trying her best to help 5-6 people