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The hotel is very well located. Staff is helpful and cordial. Room heater needs to be clean and fix. The room was cold heater didn't work an dust was coming from the furnace. Also food needs improvement. I ordered breakfast room service and came on time but the quality of the food is poor. The ham was dry, and potatoes where from 2 or 3 days before.
Front deck staff were very nice and helpful. Breakfast staff paid little attention to tables especially if you did not get the buffet.
They should have more staff at the check in counter when the hotel is full.
Every worked well for us. Needs refrigerator in rooms.
Pay extra for parking. Should be included. This is the highest priced hotel in town.
Loved the central location. Staff friendly. Clean. Great cookies. Shower curtain smelled like mildew. Wish beds were queen, instead of double.
Great friendly and helpful employees. Would have been nice to have breakfast included in the cost of the room , i.e. Hampton Inns.
Hotel staff was friendly, room was clean and comfortable, and the cookies were delicious upon check-in and check-out. I wish the room would have had a bathtub/shower combination, but it only had a shower. The ice machine on my floor was not working properly, but they sent someone up promptly to fix it. The only real complaint that I had was that I was double charged for my stay. I was charged once through my booking site and again at the hotel. I still haven't received my refund yet.
The entire house was decorated for Christmas and was glorious! Every room is exquisitely decorated with antiques and luxurious bedding. And each room has its own bathroom with a jacuzzi tub. We loved it and will return. We loved everything!!!
Everything--- location, room, breakfasts and staff.
Loved the Inn, great breakfast, staff is friendly and location is perfect for waling to and from everything! Recommend! N/A
What a great experience! The Inn was lovely and our room was perfect. Breakfast was delicious and the staff was very, very accomodating. We will return.
Where it is located Our door broke and they easily broke into my room they did give us a new room but acted like it was no big deal that it happned
Bed and pillows are comfortable. To noise, train to close, shower very small, and the room smell humid, so moist,,,wifi to weak didn't work at all,,old TVs,, I really don't recommend this hotel for the price, pictures are different than real,
It was comfortable & walking distance to all the attractions. The train was disruptive to my sleep several times a night. Horn going late at night.
Convenient location and inexpensive, good parking Noise from train, tiny bathroom without exhaust, dark colors-not Like pictured
Nothing. Everything. This motel is full with roaches. every where. Receptionist person was rude and very unhelpful.
The rooms were very large compared to other motels I have been to, No swimming pool and the breakfast,had poor quality food and very limited choice.
The hotel was older but clean. It was close to the railroad tracks but it didn't go by too many times in the night, about 10:30 pm and 5:30am. The train is very loud. My room was on the outside of the hotel next to a boarded up house.