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Very friendly staff and great breakfast Bathroom a little small
Good friendly staff and good bar, breakfast Room shower window seal was very poor and suffered from water dmage.
Staff tried very hard to be helpfull and were very courteous. The early morning noise of traffic in Watling Street has got worse since I lived in Radlett which is something you are not in a position to rectify
Everyone in the hotel was polite and friendly. Food was excellent. The chef came over to us personnally to see if everything was to our satifaction. Breakfast was served quickly and efficiently and again lovely. Please can you forward good wishes for everyone concerned. Excellent in our opinion. Would recommend to anyone. Thanks
There were enough towels, nice towels, and extra pillows/blankets already in the room. The staff were friendly and efficient
Very poor value for money-although stated on my confirmation that the cost should be taken from c card given on confirmation i was still asked to settle account upon arrival.
The room was clean and the hotel had a nice log fire to sit in front of when eating The hotel could do with a little TLC and looked in need of a refurb.
Management tried very hard to be of service: not very well supported by oithers and state of equipment Intermittant heating in room. Television not working on first day, sp[asmodic on second. Waited ages for Breakfast service on first day.
Very nice staff and easy the whole process of booking and checking in is very straightforward. Parts of the hotel are a little run down and some repairs are obviously overdue. Nothing major to complain about though.
staff nice and friendly, breakfast really nice, parking avaliable....quiet area, nice fire place to sit...... drinks are a bit expensive in the bar, apart from that nice hotel....
Absolutely nothing The room was dirty and tiny the bed was very uncomfortable if this was the last hotel on earth I would go camping without a tent in november.this hotel is the worst I have stayed in avoid it like the plague.
Staff were lovely, very friendly . Rooms clean Rooms too small - bedding - old lumpy duvet needs replacing Bathroom - tiny - shower head broken
Value for money evening meal. Cheap. Blocked shower with 'gunge' coming up from the waste pipe. Blocked toilet. Bad smell. ONe light fitting removed and bare wires hanging down. Basic breakfast served in room with no tables or trays to eat from - had to perch on end of bed.
we had free food as the meal took so long to cook. The food was tasty.the landlord was kind enough to collect us when we could not find the location. The barmaid/waitress was friendly The bed was terrible we could feel the springs through the sheets. I could hear the man next door snoring. The room has no way to get fresh into it.I know you get what you pay for but this was not good place to get a restful night before an early flight, I was exhausted the next day.
Staff were very nice Shower was faulty and to small so flooded the bathroom
Friendly staff, clean room,everything as it should be Cold room, acsses bad with luggage, no smocking
I would just like to thank you for the hospitality shown to me and my colleagues on our stay at yuor hotel last week, I would definitely recommend you too any persons who are asking for a top class hotel within the luton area, all meals were of an above average and really enjoyed by all and accommodation is of a high standered, No bad experiences
The bar. Room wasn't clean. Breakfast consusted of cornflakes in the room and UHT milk. Mattress was uncomfortable. Walls paper thin, kept awake by snoring and phone calls next door.
Excellent atmosphere :) Very quiet. Overall, excellent price for a quaint pub in Luton! Mattress was a little springy..:)
Proximiy to Luton airport. The room was far too cramped to fit 3 adults. They had run out of food to give the same sized continental breakfast for each guest.