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I really like the hotel with all the facilities they have we really enjoyed it I stayed there for a week but they didn't offer housekeeping when I asked for it they told me it's gonna cost you $60 this is really upset am not paying a cheab price fir the hotel to charge mr extra for housekeeping
Nice large pools near reception area Lazy river very overcrowded and inconvenient bracelet requirement. Nickel and dime policy
We loved the room, swimming pool, staff we just enjoyed everything
We stayed there two different times in one week. We were heading to Key West so we stayed there on Saturday just to take a break from driving. The place was very nice fast check in. We stayed in the building were you checked in. Studio Suite I forget the room number, but when we all got up in the morning we notice roaches in and around water areas like the sink and showers. My father, and I told the staff right away. We had to leave that morning for the Keys so to make sure we did not have any bugs in are stuff we had to go get everything washed. I would have like the staff to do something for else, but all they did was to ensure us that someone was going to look at the room. The Two Bedroom Villa was much better.We would stay in that room Bugs in are room.
Love holiday Inn very inclusive, great atmosphere for kids and adults it's a resort you can grow into we just got married and had a wonderful honeymoon we didnt ever want to leave and are coming back for my birthday! How shallow the lazy river is
the location of my apartment was perfect.My children loved the placeI We loved the king bed very comfortable. Decoration is excellent good taste! I stayed for only two nights I have no complaints
Convience The hotel check in lady lied to me when I asked her if I could have the newly renovated villa with a jacuzzi. She sent us to a villa that was older with no jacuzzi.
Loved the lazy river but had to rent the rubes to use in it. Many activities but had to pay for everything. Checked in and SOMEONE WAS IN OUR ROOM! Reported it and was told it was house keeping taking their break! Awful customer service, handled it poorly. No follow up from hotel yet and we checked out yesterday.
Loved the layout of the villa. Very nicely decorated and we were close to one of the smaller pools. The week we stayed there were no crowds to speak of so no issues there. We spent most of our time at Disney but it was great to be able to cook an spread out while in the room. The 2 bedrooms are spacious and perfect for a family. Overall, we thoroughly enjoyed our stay. The grounds are huge! When I stay there again, I would definitely try to use more of the features available. There is an upcharge to use the area with slides and some of the features. The staff checking us in (we encountered anyway) although very professional, was not especially friendly. One of the women at the reception desk would not smile no matter how hard we tried! Maybe she was just having bad day. We had a split stay so we actually stayed in two different rooms. The second one had a musty smell in the bathroom. All of this is rather picky because the place is actually really beautiful and comfortable. But it kept me from giving the 5 stars.
Pool was nice. Room was fine. Probably would have been OK to visit as a family but as a couple with some friends it was not ideal. Front desk extremely nice and helpful. Had to pay to use a float at the pool even if you found one just floating around. Couldn't have your drink in a plastic cup at the edge of the pool. Horrible housekeeping staff knocked on our door before 9am and basically told us to leave. No extra towels as I had requested. Had to call 2 times to get them as well as the sheets for couch bed. Breezes restaurant on site had horribly slow service. Misinformed server. Very difficult to find our room.
Lazy river pool for children Lots of good recreational opportunities for young children Villas well equipped and peasant for family living Staff very responsive Facilities well maintained children's programmes often cancelled or not good paying $ 5 to see a Gatorland promotion high sales orientation after you left the front desk.
This is the second time we've been to the resort and we love it! Great location and nice grounds. This will be resort of choice for our Disney vacations. Great value! Food at the Breeze's was not good.
The resort was beautiful and with the Observatory type enclosure over all the hotel, restaurants, shops and convention center any rain or bad weather was a non issue. The resort fee for free water, electronic paper and gymnasium use should have been optional not mandatory.
Nice hotel, nice pool Steakhouse inside was very over priced. Thought it would be more of a family like hotel, but is definitely intended for business.
Awesome pool for kids, the steak house, the gators, transportation for Disney overall all the facilities
It's a gorgeous hotel! I had 3 young girls with me who thought it was "so cool". Each time I stay and try to use the internet, it never works.
The fact that you have to pay for parking even though you are staying there
I was with teen age male grandchildren ,our interests were the Game room, the weight room, the pool and room service, as well as walking the grounds.and a little shopping.....We went to Epcot one day and the bus service was great , including a fun female busdriver on our return back to the hotel There always seemed to be a tax or add on and then another for the city,hotel,conferance center etc.,Also I fell off the treadmill and sustained many bruises an abraision and a couple minor cuts, louckily I had no fractures ...I did not want to fill out papers as it was the 1st day of vacation andf I could walk ok....However looking back I think I should have been introduced to the tredmill, it was going so slow, I made a mistake and put in a pulse of 84 which is not high and I thought it would give me an idea of where I should go from there...anyway it kept moving faster and faster I could not keep up and I could not reach the stop bottom because I was too far back on the machine ...I ran and ran and finally fell off.......Apparently I w
I used their spa facility to get a massage. The staff were very friendly, however my massage was mediocre.
The unique experience of the hotel. It is unlike any other hotel in Florida. The cheerleaders. I had no idea they would be staying at the hotel. It was like staying in a dormatory. Doors slamming all night long.
We loved the environment and the friendliness/ helpfulness of the staff there.Thank you. We had a fabulous time. No
Staff was very attentive. Property was beautiful. Rooms were perfect and the pool is amazing. Extremely overpriced. Resort fees are $20 per day and self parking is $18.00 per day. Resturants are also overpriced. Presentation is beautiful but quality is poor. The $168.00 meal for two at Old Hickory Steakhouse was by far the worst cut of meat we have ever eaten. The side of mushrooms were cold and a hard texture. The wine was the only plus.
very clean price, too expensive
Swimming pool area Alcoholic beverage preparation not so good at pool area!!!
Our room was in great shape and the beds were very comfortable. The pool area is very attractive and it featured a water fall, water slide, and hot tubs. We had to park quite a distance from our room.
I love the pool and the pool hours I like the forest look that surrounds the outside pool area the bar by the pool was a plus! I just really like their pool area lol I saw a roach crawl out of the wall behind the toilet in the bathroom i didn't like the fact that I had to request for my room to be cleaned I thought if you are staying somewhere for a certain amount of days that room services automatically suppose to come clean the rooms without being asked to do so the Pizza Hut in the deli wasn't That good the meat toppings tasted old the food is overpriced and the drinks are watered down the girl at the front desk with the bang and dark hair she wasn't rude but she did not seem very inviting either
The water took forever to get hot in order to shower
Refrig must have had a leak as the floor was wet infront of it. Bath room mirror was damaged. Rugs were worn. Property needs a serious update.
Cleanliness of hotel was okay. Could use better upkeep
Beds were comfortable. Not as clean/kept up as I've liked.
If your there for the pool then your going to have a good time and the location is great if your going to the parks.staff was polite. And attentive. . When we got to the room we found mold Growing in the Bathroom walls. Mirror is stained with grey spots. When we wanted to leave for dinner the door would not lock. Had to wait for a tech. To repair the door. So we asked for another room . Once we got in the other room we found a big rust spot inside the tub. I don't think i will stay there again.
Nothing I have baby,There are ants in the toilet And If you delayed you will not find parking
Bed was comfy, shower hot; very good after a busy day. "Resort fee" not included in room price: annoying.
There's a pool onsite and when we walked into our room, the towels looked extremely clean - bright white. Most of the staff were friendly, except the people in the sub shop there across from reception/registration Thought this hotel was closer to the airport than it actually was, but it was still 20 mins w/o traffic. Chose this one b/c we had an early morning flight and it was $85. You get what you pay for here, but assuming that the $35 hotel would have been the same. Just parking, you see people hanging out in the parking lot after 9pm which made me uncomfortable. Once you enter the building you see how old and run down this place is. Our room was okay, but then we saw the ants in the bathroom and them on the table in the room. I was ready to just get out of there. Thankfully we were there just to sleep and left VERY early. Spent less than 8 hours, which was more than needed. Stay away if you can. There are better hotels in the same price range and I'd pay more not to stay here
Got bit by spiders during the night. Room smelled like mildew. Bathroom mirror needs replaced bathroom door knob did not function properly.
Nice pools,convenient to everything, restaurant on site Breakfast not included
the pool and activities for children We had issues in our bathroom, the sink was clogged along with the toilet kept overflowing. When we asked for someone to come fix it, they brought a plunger to the room and I had to fix it myself.
We stayed in the new section of the resort and everything was great, I can see where the bad comments come from just by looking at the older section, they looked like they could use some work. Our kids enjoyed the water park, but fortunately it was not busy when we were there so it wasn't crowed, but if the resort was at full capacity it would not of had enough room for every one.
The whole condo was wonderful. I had myself, a friend and 2 teenage daughters. We had so much room and really felt at home. I did not like the fact that I am a disabled-handicap driver with a disabled license plate and there were only 2 spaces near the entrance and elevator of each building. I was in room 1320E and it was so hard to park. We were very disappointed in the complimentary breakfast. It was actually disgusting. Nothing worth eating, and when you travel with children it gets expensive to eat breakfast out. We did have cereal but expected something decent from the resort. I went to the presentation to possibly purchase a condo and had a little bit better breakfast. That is what should be offered to all guest.
the waterpark and the room it was very close too the disney parks and downtown disney there was no ice or convinient store within the resort
the swiming pool the quality of service ..worst breakfast buffet i have ever seen
pools The hotel staff wasn't very nice.
Best value for the money. There wasn't anything I disliked.
We loved the onsite kids waterpark! The older units in the hotel.
The room was very clean and comfortable. The activitives were very good. You did not have to leave the hotel for anything but to shop. I did not like the stray cats on the property.
well eqipped and comfortable it was little bit far from places of interest
Ok for the short stay. Facilities as expected for the money. Staff was terrible. Not pleasant, yelling at one moment (luckily not on me). Not willing to help out. My check out took 2 hours, because of incompetent staff. Terrible experience, would not recommend it or go back.
Location was OK. From the beginning there was a bad smell on the hotel. The room was not very clean. Horrible bed with a lot of noises every time I moved. Filthy bathroom. Toilet not working. Has to call more the 2 times for maintence to come and check the toilet. Safe was locked before with got in. I had to stay 1 more night but they wanted to charge almost over twice as I paid with Kayak.
Nice and we'll centre clean Door key didn't work twice
I love everything about this place.This was my second visit and plan on many more.It is an in amazing location,the staff are wonderful and very accommodating, they offer so much for families with little ones,and the music by the pool is great.you don't even have to leave the hotel to have good time.Awesome place. No complaints
The price of $35 a night for labor weekend was a good value. Covered pool was great for Florida rain showers and heated to 100 degrees. Just make sure your kids keep the water out of their mouth as its recirculated water and not the cleanest. Check in was pleasant. Watch out for time share trap after you check in they will attack you! No maid service. Couldn't get room cleaned or new towels for nothing. Except check out day when they harassed you from 7am to 11am wanting to clean the room before check time. Rooms were dated Dressers disgusting, we kept our clothes in our luggage. The beds were very comfortable. People complained about bugs but jeez it's Florida we have bugs, even in the nicest cleanest homes. Beware of time share desk at front lobby. Called front desk several times about no maid service they said they would send someone but no one ever came (until check out day).
Kid friendly and close to everything.
Think I got bit by bed bugs.
Clean very friendly staff great location excellent price all around great experience Not that I didn't like it but the beds were a little hard for me
It was inexpensive and relatively close to Disney. The walls were not insulated and we could hear children in next room. The cable TV signal was weak or the TV itself had a bad display and it made Monday Night Football almost unwatchable.
We couldn't have done better for $60/night. Only a few miles from Disney. Three pools with a hot tub, one covered for rainy days, playground, beautiful nature walk, nice and clean lobby with lounge and restaurant, good breakfast (worth the $10 w/ tax) clean room with no problems, friendly staff, night poolside family movie One and only complaint is the room came with a single serving of coffee, think Keurig for one. No charge for extra servings, but spent a lot of time chasing them down over 4 nights. One night the front desk was out and was supposed to have some sent to my room but it never arrived.
The shuttle transportation to Disney. Free parking.
There was one assistant manager who was very good. He at least made an effort. Many other staff were very nice. Kind of feel bad because not sure how long the hotel can stay in business with the bandaid repairs they're making. First room = no internet. Assigned to second room, still no internet. Said they were working on it. Four days of working on it with no results. Furniture, fixtures, and equipment falling apart and general wear and tear was unacceptable. Priced very low, but you don't even get what you paid for. At checkout informed manager again about internet and she did nothing to reduce the bill.
They need a adult area with a hot tub.
My girlfriend & I enjoyed ourselves it was close to a lot of the parks & the price to stay was great also. The room was very clean, bigger then we expected we loved it. The only thing we didn't like was the remotes & the tv was acting funny other then that no problems at all.
I definitely wouldn't have paid more for my stay. Don't stay in room 1224 lol apparently it's located near a service room or something because there was knocking noises all night long that woke me up and wouldn't let me sleep well. Other than that it was okay. Beds were comfy.
They show you photos of the resort but these promotional prices you seee are for their hotel only. The false advertisement and the fact that the front desk knows of this & hadn't address it as of yet
The best part was the 24 hour hot tub. The staff was friendly and helpful, the rooms were clean, and the property was wonderful.
The resort did have a lot of activities that you could pay extra for. The resort fee only covered the use of the pool and exercise rooms any thing else was extra. The bus schedule to Universal only had one round trip instead of two, like the website said. The hotel/resort attempted a bait and switch with our room then wanted to charge us extra for the actual room we booked, and it took two days of our vacation to fix it. The timeshare presentation did not deliver on its gifts (discount Disney tickets) for sitting through one. The restaurants were very poor quality and had little options.
Price Location and rooms were clean but outdated.
The location was convenient to Disney attractions and grocery/restaurants. The hotel was part of a "resort" that focused mainly on their timeshares/condos - which appeared to be in much better repair than the hotel. The grounds were nice, but it was obvious that the amenities were there for the timeshare guests and the hotel guests were merely afterthoughts; however, it was nice to be able to take advantage of the lake and the the rest of the grounds. The hotel was clearly not a priority for the resort, which explains its bargain pricing. The room was sparse at best. As mentioned in other reviews, the walls are very thin. Unfortunately, we had very rambunctious neighbors and there was very little buffering of sound - with the exception of the air conditioner, which was EXTREMELY loud. So loud, in fact, that every time it kicked on throughout the night, it awakened us. There were small frustrations throughout the room. We spent much time trying to figure out the light switch configuration and ultimately determined that it was impossible to keep the bedside lights on without the two very bright hallway lights being on as well. The electrical outlets were apparently very worn as our phone chargers had a tendency to just fall out of them. The ice makers were routinely empty and we had to go searching various floors to find ice. Upon our arrival, the toilet handle was broken and dangling from the tank. Although maintenance arrived to fix it fairly promptly, the toilet continued to run throughout our stay. The television stations on the disproportionately small TV had a pronounced delay when switching between them, making for awkward viewing. To summarize, the low price was very good for the location and if you aren't planning to spend much time at the hotel, it is worth the stay. If relaxing in your room is a priority for you, I would suggest spending a little extra and finding a hotel that offers more creature comforts.
I was only there to take a class. The grounds were well kept, the rooms were clean and there are lots of amenities for families. (Playgrounds, water park, mini golf, lake with jet skis, boats, paddle boats, etc.) Outside, it's probably not the best neighborhood. Two closest shopping plaza's had tattoo parlor 2 massage parlors, repurchase cell phone store and pawn shop. In the room I was in, I tried three power outlets before I found one that was tight enough to hold my iPhone charger. It's a minor thing, but still...
Dirty and smelly. Did not look like the pictures. Cheap hotel and the staff will not help you. Everything was extra and the building's outside locks are broke. Our bathroom lock didn't work either. I would not recommend to anyone.
Rooms are spacious and clean, pools were ok,the staff was friendly, gym was nice, and hotel is in a good location MATTRESS WERE REALLY HARD, CHECK OUT IS TOO EARLY AND WI-FI IS TERRIBLE!
Friends stayed in condo unit which was ok. Just okay not great. We were in the hotel area. Reservations were for a room with fridge and Kitchener. No. Old run down room. Building is dirty smelly and gross. Luckily, we didn't spend much time here. We're too busy at the parks and elsewhere. Good luck!
Fantastic Fcilities, spacious appartment, only 15 minutes to Disney. Waterpark and Golf to relax from the parks
The view from the rooms is beautiful. The suites are spacious and fully equipt with all we needed. Excellent service and accomodation. My family and I had a very pleasent stay .Thank you
I liked the feeling of open space and not too crowded. It was quiet and felt safe. I felt that there could have been more pools nearer to our accommodation but I understand that this was a project in the future. I thought that the food and drinks were too expensive and would have benefited from an on-site coffee shop
Great location for golfers, great courses.
Clubhouse was nice, but small. Rooms are large and clean. Property is well kept. A bit confusing since multiple resorts are at one location? Wait time to check in was a bit long. The steakhouse restaurant was entirely booked for a private gathering so we went to the Italian restaurant instead. Food was way overpriced for what was offered. Steak was chewy and underdone when first brought out. Thirty eight dollars for a steak that you could get at The Golden Corral was a bit excessive (IMO). The room was OK, very clean and roomy, but one of the toilets was not working, an electrical outlet cover was cracked in the main living room, and the televisions were tube televisions that I have not seen for maybe 7 or 8 years (really? in 2017??) with very poor reception in all but one. I have stayed at Salamander in VA and this place is not even close to that level of luxury. If Salamander is 5 stasr this resort is a mid 3 (at best).
The spa was amazing. Seriously, one of the best massages I've ever had. It was pricy, but worth it. It is also really nice to find a place that has a 3 bedroom option, and I like that the pools were close to the rooms. The location was nice. The steakhouse on the top floor was pretty and the food was very good. The rooms themselves were dated and there was a hum coming out of the air register. Honestly, the rooms were fine, but I would in no way consider them 5 star accommodations and I don't think you should go there expecting anything more than clean and comfortable. Room service was very expensive and the hidden fees were not well explained. They agreed to 'try to accommodate' an early check-in, but the room was not ready until 3 and I don't think anyone else's room was ready early, either. They should just say 'no early check-ins' if they cannot really make it happen. We called several times over our 3 day stay to request a shuttle and sometimes no one answered and we'd have to call back repeatedly.
I Litlle bit expensive but great acomodations.Very quiet and confortable!!!
It was unbelievably expensive! Not what I would call value for money. I come from a country that is expensive to live in but Reunion resorts prices shocked me, while the food provided was lovely it was far too expensive. There was dog faeces outside out door on the steps for 6 days without being removed. One of the bar staff in the pavillion were quite rude to my children aswell. I stayed here last year aswell and have recommended it to manyhowever I shall not be doing the same this year. The kids crew provided last year were fantastic however this year was boring for the chilren with nothing to amuse them except colouring in bags.Very disappointing!
Everything was absolutely fantastic, huge rooms, best waterpark for the kids on site, staff brilliant
Services, worm welcome, family place, entrtainement No
Beautiful appartment, it was like home, very nice
I enjoy having my space and privacy, especially when traveling. Having multiple floors and multiple bedrooms, ensures I can have my own space if needed. This is my second time staying in a two bedroom suite and I found there is a second shower downstairs! The kitchen is invaluable if you like to prepare your own meals. Everything is clean and well tended to. I enjoyed my second stay immensely and I will definitely be back with more friends. Everyone should know about this hidden gem and its value. The entrance can be a little tricky, especially if you are coming from I4. Also, it would be very cool if a little walking bridge with a gate could be set up over to target. It would definitely be a great convenience.
When we checked in Tammy at the front desk gave us an early check in and was super nice and knowledgable. Our villa was super clean and had a great feel of home vs just a hotel! Highly recommend! There wasn't sheets on or for the pull out. Had to contact and walk to the front desk to retrieve blankets.
Full kitchen. Not enough towels provided for 6 people in 3-bdrm villa. No daily housekeeping.
Spacious privacy No free breakfast
We paid only $80 + a night. That's a great deal. I would not stay here if it were more. The staff was super friendly. The pool wasn't crowded and it wasn't loud. I liked being able to sleep upstairs in quiet while those awake downstairs didn't disturb. Wish I had baby gates for the stairs. (It would be a good option for them to supply) Everything we touched made noises. Floors, stairs, furniture... the water in showers also went to scalding hot out of nowhere a few times and the tub upstairs took 30 mins to drain.
Very comfortable, well equipped, great landscape polite and nice staff execelent location. No internet in the rooms just in the loby. need more housekeeping during the week.
Proximity to the parks was convenient, only about a 10-12 min drive depending on traffic. Very clean and comfortable. Staff was very friendly! Playground area needs a little more lighting in case kids wanted to play after the sun goes down. Entrance from highway can be a little tricky if you're first time "arrivee"; only can enter from west bound side of highway due to no turn lane on opposite side of the highway.
we were unhappy with cleanliness of bathroom. Cockroaches were found together with droppings under sink unit. This was reported twice but area was left uncleaned.After reporting cockroach in bathroom before going out for the day we returned to find it was still on bathroom wall.We were not happy about paying full rate and were told that the management would contact us.We are still waiting.
Close to our destinations. The lack of fresh towels and cleaning of rooms.
Super clean, attentive staff, nice kitchens and bathrooms, huge two story townhomes. Close to shopping and lots of places to eat. Kitchens have most everything you need to eat in all the time if you want. Orlando traffic!
The room was very comfortable and the amenities were excellent. We enjoyed the pool (alot) and the beds were comfortable. The spa tub was great and we really enjoyed our stay and will come again in the future. We were over charged for the room, I haven't checked yet to see that the difference in price has been refunded.
every thing almost were good and the stuff were profisionals .check inn and chick out so easy and fast . mosquitos and bugs
The resort was very clean. the rooms were excellant for adults and kids. the pool area is very nice. a great stay for the price, will stay there again. No.
The space, comfort, great facilities,the cleanliness of the rooms, excelent location near of everything. I prefer and recomend 100% to the stay at Star Island over Gaylord Hotel. I would change the pillows; all other places usually have feather down pillows. The other thing that I would change is the way the staff approaches the customer regarding the Time Share conference or presentation; in my personal experience, I was not inform that it was for a Time Share nor the time that it would take to complete the same, I have a spine ilness condition and I was schedule for Friday July 10th, I was already beginning to feel sick during the night and on that morning I had high fever, chills and pain on my back and neck. The lady that called me from the front lobby was very nice and had great customer skills but fail to inform how long it really takes to finish this conference, by the time that we started the first part the video; the counselor notice that I was not feeling good, she told us that it was going to take even more extra time, approximately 1 1/2 hour or more to go over every details. I explain to her my spine condition and that I was sorry but I couldn't stay for so long, when my pain starts I cannot sit,stand or walk for long periods, I need to lay down and rest. It looks like she didn't beleive or understand my spine ilness, because she keept on saying that she just came from one week of absent because she caught something from another customer and she didn't want to get sick again and loose another week of work; I explain that it was not a contagious disease or virus, but she just took our paper to the front desk and told the lady at the front desk that she was not able to proceed because I was sick, there was NO... "Thank you, for coming in" or "Hope you feel better, good bye" even worst NO ride back to the lobby were I was pick-up or at least to the building were I was staying at, she didn't have any considerations,she should know that with spine problems it affects more walking.
Great place to stay with a family. We had a 3 room suite - was perfect with 2 kids and newborn. Pools and activities were great for kids. Would definately stay here again! I didn't like the fact that you had to pay to have maid service. Would have been nice if housekeeping came by once during our stay to change our towels.
the friendly staff and the relaxed atmosephere,closeness to other emtertainment
We enjoyed the beautiful grounds. Our room was exceptionally designed. Columns around the jacuzzi beautiful bedding, comfortable living room. Large rooms. Excellent place. was pleased with everything.
I loved everything about the hotel and the stay. There is nothing that I did not like about my stay at star island resort.
There were two beautiful pools.My kids loved them. Paying extra to use certain things at the resort,tennis courts and jet skis
Liked the Room and the environment. Liked the daily entertainment. Loved the photographer on site. Loved the Spa treatment on site. If you wanted more towels you had to pay for it. Charging for local calls. Not having an onsite resterant. Did not like that with the couples spa treatment that they seperate the jacuzzi enjoyment for males and females but don't have a co-ed jacuzzi that couples can enjoy together.
We thought our stay for one night was excellent - clean room with privacy The $100.00 hold on the credit card
Very comfortable for a family of five.
The comfort of our room pool was too far from our room
Having the space of a condo with separate bedrooms, kitchen and laundry onsite. The hide-a-bed needs replacing, it's very old and slopes into the middle terribly. The dishwasher also needs replacing since it didn't clean the dishwashes unless they were virtually pre-cleaned. Six months ago when I made the initial reservations, I requested a ground floor room that was very close to the pool since my mother has severe arthritis and can't walk far or climb stairs. Several times I tried to email and confirm this and was always put off that it was too early. In the end, this information was never relyed to the people that it needed to by the Parkway staff and so while we did manage to get ground floor, it was no-where near the pool.
close proximity to disney, swimming pool rooms were musty and needed to be dusted and cleaned more thoroughly. Room needed refurbishing
Our Accommodation in Parkway was very clean & spacious. Our room was right opposite to the Swimming pool & close to reception. We enjoyed our stay at Parkway. Staff was also very cooperative and friendly. We got the 3rd floor apartment so picking up the luggage to our room was not easy as there was no lift. Similarly when one returns in the night after full day activities, then stairs to 3rd floor appeared to be very tiring but still the over all experience was really good
Our room was very well furnished with everything we needed for the week, was in good condition and was very clean and very quiet. The property is attractive, well kept and perfectly located. The pool was excellent.
The atmosphere was great , very comfortable and homely.
The room is spacious (huge!) and has all of the amenities you could want. The pool isn't as big as it looks on the internet but it is still very nice. The sister hotel (Tiki) is super close (10 mins) - we totally recommend taking advantage of the pool / water slides they have there. All kids 16 and under will absolutely love it!! No complaints whatsoever. The picnic area at Parkway was great - we were somewhat weary that the BBQ's would be older and run down but they were good. All in all the hotel totally met / exceeded our expecations. No complints.
It was wonderful!! Best condo I have ever stayed in, great room and great comfortability and great pool!!
It is convenient to everything. Disney,Universal and lots of restaurants and other attractions. No elevator.
The location was nice. A lot of selections nearby as far as places to eat go. also liked that there was a CVS nearby. Didn't like that the beds were so hard. also didn't like that the TV in the room wasn't a LCD TV. You would think all hotel rooms would have them by now.
Very noisy after hours
The only person friend its one gira in the receptionist area
The water park was nicely sized and secure. The staff was friendly. The fees for using the water park. Resort fee didn't cover the water park admission. The restaurant could have had a better menu other than burgers and fries basically.
The closeness to Silver Spur arena. Place was like a Red Roof Inn convertered into a 1950s water park. "Water park" closed at 5pm which sucks if you are only there for one night. The tiki bar did not exist. The restaurant was a tiny "cafe". The room could've been cleaner. Jacuzzi was disgusting. Toilet ran all night. My daughter cut her toe on a nail coming out of the dirty carpet. Coffee maker didn't work. Pool water was green.
Everything was great!!!!!
Tub did not have jets like described in the room specifications
Staff was courteous Overpriced!!!! After all fees I paid about $120/night -_- most definitely not worth that much money!! This place is worth about $40/night. The slides need to be serviced/replaced. Only one pool which was small and therefore overcrowded and was not chlorinated correctly. My 9yr old was over the slides/pool after the first day and my 7yr old got sick somehow. I am Hispanic but this place is beyond ethnic in terms of guest population. Maybe its the area??? Kids were running wild.. unattended. We didn't get much sleep with people playing loud music all night and there were people smoking right outside our room door, speaking of rooms, I had a "waterpark view room" on the first floor, which was actually a view of a gate with weeds and bushes LOL. The bed was comfy but pillows are curiously small LOL it was strange. Anyhow, I would rather have stayed at another hotel and paid to go to wet and wild or any other real waterpark. Definitely on my NOT TO DO LIST. Would never waste my money like this again.
When we got there they required a $100.00 deposit I wasn't aware of, they were gonna charge $25.00 a day resort fee I had to prove the site said $8.00. The hot tub is located in the waterslide area which closes at 6 PM, so since we actually didn't get to use it. Why would 2 adults with no kids want to pay for water park admission just to use a hot tub that closes at 6 PM. The tiki bar was under construction and closed at 10. Very very limited and expensive menu, prices look fair until they add convience fees to each item you order and they don't offer room service so where is the convience? House keeping took our used towels everyday as expected, but when we got to the room each evening we had to call for towels because they didn't replace them.
I liked the place it gave me pleasure and comfort I asked for toilet paper and got one role
what i like the most is that the room was very clean & the staff was really nice. The water park was very fun for the kids. They also had a lot of activities for the kids through out the day as well as a movie night by the pool which was great.
It was kid friendly. Also the schedule of things to do every night. How it wasn't as clean as I like.
Pretty good overall. it was clean and stocked nicely in the kitchen as far as dishes/pans. The pool was somewhat near our room and besides screaming kids one night, it was very nice and relaxing in the hot tub. The windows barely closed and locked, and being on the first floor facing the back of the woods is kinda creepy. The bed and other furniture wasn't comfortable at all and there was no comforter on the bed. Our room keys "expired on Sunday and we weren't leaving till Thursday, and we came back to our room late at night and very tired. Not sure why the key they gave as in return didn't expire for another 8 days?! Oh and the room we had was connected to another next to us, so their bathroom was next to our living room and their bedroom in our kitchen. Awkward exchanges of words is what happened all week. Disappointed but content.
They have a list of activity for kid family, waiter for them to start but they never did , that's the only thing that was wrong.
I had everything I needed except the bed was too hard the view was great good location for where I had to go at the time. Everyone real nice.
Mold in the room. Place was under construction. Room was located far away from main building.
The room itself was nice with amenities such as a toaster, microwave, and dish set. It was clean and very conveniently located (near Disney). The walls of the mini-suite were very thin so I could hear everything going on in the next room (TV, conversations) until late in the night. The heater only blew cold air, the room, even in the middle of the day, never got above 64 degrees and went as low as 56 in night making it difficult to sleep. There was also very limited parking, coming back from Disney on Saturday night I was unable to park anywhere near our room.
The lights in the room didn't work. It was the smallest room I have ever stayed in and the grounds were HORRIBLE to navigate. My room was across the street and through a section of buildings poorly labeled. The suit numbers were not easy to figure out and even being at the right building it was hard to find. I had booked my room the same day and time as a co worker and for the same price they received a condo pretty much, full kitchen, washer/dryer and I stayed in what looked like a broken down closet.
The hotel/resort was located very close to all major events in the Orlando area (Disney, Universal, Outlet malls, Amway center). Everything max 20 to 25 minutes by car. Very very spacious rooms. I know I am being a bit picky, but the tv's were a bit small and outdated, but wacheable.