|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Cribs available, Express check out, Laundry facilities, Parking (surcharge), Pool (outdoor), Restaurant, Room service|
|Services||A/V equipment rental, Business center, Concierge service, Laundry service, Meeting/Banquet facilities|
|Internet||Internet (free), WiFi|
|Policy||Pets not allowed||Landmarks||
Good, 1,313 reviews across the web
|Bar and Beverages||Good bar. 74% of guests gave positive comments.|
|Reception||57% said the |
|Room Cleanliness||Only 52% said |
|Room Size||Only 60% said |
|Service||51% thought the |
|Dining Experience||For 61%, the |
|Noise Level||64% thought it was |
|Read all reviews from Travelocity|
|Read all reviews from Priceline|
The staff was amazing. Even with late arrival, they were friendly, helpful and hospitable.Location was terrific. We were given a room on the side where we could see the Arch when we woke up, and were very pleased with that.
Everything, the fitness center, room, bar etc..
I couldn't figure out how to do the handicap shower head in bathroomIt's a nice clean hotel
Had a really big, spacious room. It was clean and comfortable.
The parking was a nightmare. Had to park practically a block away and carry our stuff back and forth. Front desk didn't tell us that our parking ticket needed to be validated. Also parking scam - got charged even though ticket was validated.Guests should be told upon check-in that all parking stubs need to be validated before leaving. Nobody told us and we had to go back and find our ticket. After ticket was validated, was still charged by booth. Sounds like a scam, doesn't it? I'm under the impression that the people running the booth (a separate company) was pocketing cash from out-of-towners who didn't know better (guilty!). I might have understood if the front desk had been more informative from the beginning.
NoFriendly staff and nice to have a balcony.
The room was very large and bed was very good
Having to pay for parking and no breakfast available
workout room was great. business center. Location
The location downtown is great. And the rooms are HUGE with balconies overlooking the arch and the city....beautiful.I would highly recommend this hotel. Parking is cheaper than other hotels ive stayed in and very friendly staff especially in the lounge/restaurant.
The hotels location is very close to downtown events and activities.
The hotel room was very outdated. It seems like an old apartment building.
Shower did no have hot water in the evening. Even in hottest setting, only warm water came out. In the morning we did have hot water. Also, in the morning we realized that the window to the balcony was not locked.We thought that they should at least make sure the window is locked when they clean the room. This is a very old building. It should not be categorized as 3.5 star. 2.5 star at best.