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Our room was very out of date and showed signs of wear. Really need a nicer restaurant in the hotel itself, had to leave the hotel for nice restaurants. Went to a "special" oyster roast , ordered a simple dozen oyster,waited an hour and a half , finally gave up and left. Complained to the concierge , attitude was "Oh well",sorry.
Very friendly and helpful staff. Super ocean view rooms with balconies. Very quiet. Room was cleaned well each day. Plenty to do on site such as golf, biking, shopping and also close enough to visit the shops and great restaurants in historic Fernandina Beach. Parking was too far from the building. Internet didn't work very well.
What a great weekend we had at the Omni even with the cool weather and rain. Every detail and person we asked for help, was pleasant, offered a smile, and responded to our request or need immediately. The view was spectacular, the bar quaint and comfortable and the restaurants delicious, with amazing service. I highly recommend the Omni for your travels. Laura
Beach location and view from rooms were highlights. Poor WiFi reception and mobile phone reception. Mediocre restaurants. No hot water for bathing last day of stay. Sprawling facility.
Very large beachfront property Great staff Well furnished rooms and pool deck Villas adjoin others that are occupied by full time residents, our neighbors had barking dogs Trams are nice but inefficient in connecting the expansive villas to the main hotel
The staff at the omni were amazing. When we booked the trip we thought it was going to be omni quality. The villas, we came to find out are owned by a third party. The best news of all was that the omni made it right. The changed our room, giving us what we thought we were booking in the first place. A beautiful room with a ocean view. They were amazing. The omni resort was incredible, worth every penny. The villa we were assigned was very dated and in need of a major renovation. It was like walking back in time, hello 1987. The carpet was shaggy and had stains. It may have been as clean as it could be, it was just old and worn that it seemed worse. The bedding looked old and tired.
Loved all of the greenery on the property. Really well maintained, and the staff was extremely pleasant. Didn't have time to appreciate all of the amenities that it offered. Did find the drinks and food a little over priced.
Checked in two days following storm. Parking lot, walk ways, steps, & balcony covered in debris. During two night stay, never was cleaned. Actually, sweep balcony myself and formed a large debris pile in corner. The villa was nice and enjoyed the hotel pool and beach.
Spacious villa with fully equipped kitchen, washing machine, 2 bedrooms with comfortable beds, TVs in the living room as well as bedrooms, DVD player, free high speed internet. The pools were adequate for kids as well as adults. Poolside fare is good. There is a shuttle that can take you to the nearby shops and dining. The view of the ocean from the hotel lobby is amazing. Almost no lighting on the road leading up to the villa