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Very convenient location to rail station, shopping, thermal baths, and the city centre. Very efficient front desk service, calming decor and comfortable lobby.
Excellent location, clean and quite spacious rooms, good breakfast selection. Underground parking lot with direct access to the motel. Lady at the reception desk was not particularly courteous.
Excellent location, simple but stylish hotel, clean..perfect !!
Convenient to downtown, shopping and train station. Internet access in room and good breakfast.
Close to the main train station
Modern design, w/great work of space, a queen size bed, and a totally new & fresh vibe to the room w/a nice view looking down the street to downtown Wiesbaden. Location was super close to the train station as well. Breakfast was tasty too!! Great place w/an exceptionally great price!! Thank you Motel One, I'll use you again!! Have already spread the word to my daughter whom wants to come in August next year.
The staff was sometimes really not proffessional and made the impression like they can not handle the reservation from booking.com. We had almost every day a new problem. The breakfast was simple and the place for so many guests was to small.
location, price, and the room was pretty nice too. that there was not one phone for customers on the premises. and that the doors did not have peep holes.
The cleaniness of the room and the excellent buffet breakfast.
Excellent location. Reasonable price No phone in the room.
It was conveniently located and fairly easy to find. I also liked their energy saving technique of using the key card to activate the room electricity. I didn't like the extra expenses of overnight parking and breakfast. There is no where to park except in the attached parking garage. The discount offered by the hotel to park there was negligible. The breakfast, although very good, was too expensive for what was offered. When checking in, the staff does not inform you of little things, like purchasing the parking discount before you park or using your key card to activate the electricity. It would have saved me from having to figure it out on my own.
I normally stay in Wiesbaden when I come to town here but all of the hotels were booked. So this was all I could find. The next time I return to Wiesbaden I will intentionally book at this hotel. It is worth the drive at the end of the day. The personnel were friendly and the laid back atmosphere was wonderful. If you can't relax and get rest here you can't relax anywhere. The gardens were excellent but I didn't have time to enjoy them. The rooms were clean and the bathroom was great. It felt like home instead of a chain hotel. Much more personal. I would say that there is no bar or restaurant in the hotel. But then I discovered that just down the street was one of the best Italian restaurants that I have ever been to. And I have been to Italy numerous times.
Friendly and very helpful staff, excellent breakfast buffet, quiet athmosphere, large comfortable rooms, pretty garden
Friendly hotel in a quiet environment. Spacious room. Bed and furniture reasonable-good. Nice (small) garden. Small indoor pool and sauna. Certainly not a 4 star hotel. Room and bathroom finishing are clearly do-it yourself and 2-3 star at the most. Curtains on a cable (emergency solution?) . Wall / ceiling decoration unfinished. Shower curtain came down and will come down again, unless better fixed. No elevator, only outside (!!) staircase to all 4 levels, absence of restaurant, dated breakfast room.
Friendly and helpful staff
I most like the buffet breakfast and the decoration of the restaurant. I don't like too much stairs to my room. (specially in winter time)
The care and friendliness of the staff was really good. Nothing was too much trouble for them. We also liked the quiet location very much. No - everything was great.
location, room and amenities. great business center should not charge for internet access
Nice environment, clean, comfortable & quiet The double bed is relatively small, and the bed sink a little bit in the middle
That it was situated next to the Rhine The extra charges, i.e. garage parking
Nice location; great staff. Mattress was uncomfortable, it sunk in the middle.
We had a peasant stay!
A very new hotel. Excellent view (some of the rooms), modern and good quallity fixtures. Very well located. Excellent price/quallity Relativelly expensive add-ins (parking, breackfast, internet etc)
Very professional staff, beautiful hotel, clean, wonderful pool/spa area. When we arrived, they only had one booking (instead of two booked rooms). They booked us directly themselves for the 2nd room. I hope that we are not charged twice for that room.
I liked the staff ,but no free breackfast inspite of high amount of mony . The river side was boring . Nothing to do .!!
Original lobby decoration, clean room, nice view, very calm place. The staff were very kind and helpful but inexperienced and not efficient. Problematic service, needs amelioration. We were definitely expecting much better from a 5* hotel. Clearly overpriced breakfast (choice and quality: can do much better). Average SPA quality.
The comfort of our room (junior suite) and the location to explore the delights of Wiesbaden. I was a little disappointed that the breakfast buffet was not staffed particularly around the cooking area. I would have liked an omelette.
welness club the staff in reception was not helpful at all
Large business hotel near main railway station and 10 minute walk to main shopping area. Free internet at reception, if you can cope with the screen a long way from the keyboard and at a 90 degree angle. It would have been appreciated if anyone at reception had actually smiled at me at any point. The check-in and check-out was fast and efficient but near robotic. No eye contact, no welcome when I arrived, no "did you have a nice stay" when I left. The food in their expensive restaurant was strangely disappointing and all the staff had vanished when I came to leave. They do not replace used glasses in the room.
Proximity to rail station and old town
comfortable bed and pillows no free wifi in room
Absolutely nothing appealed to me. The staff (especially reservations and management) were arrogant and inflexible.
The room is new and clean. And it is not far from the station. The coffee machine is very dirty. I am not dare to use it.
location cheap foam pillows not down like elsewhere in Europe
Very wide range of choices for breakfast. During night, there are only a few staffs available. Due to this fact the service required was delayed so much.
Clean tidy good location near the train station, but not close enough to hear the noise of the trains. Staff very efficient and friendly, no problems at all.
Easy access to transport means (bus and train), clean rooms. Nothing special.
Spacious, quiet and extremely convenient to railway station and main attractions. Enjoyed a nice dinner. Appreciated public transport passes and their convenience to the hotel. no
The attitude and service of the staff was excellent! The rooms were comfortable, and well maintained. N/A
Excellent hotel in ideal location. Great value for money and the cleanest room I have ever had.
Clean and modern, easy to use room facilities. Easy to access from the train station. Free internet access which is speedy enough for watching websites and reading news but no good for skype or multimedia Small fridge with drinks (chargeable) which can accommodate a few small additional items. Public transport (which is extremely effective) free during the stay to the hotel and steps away from the hotel entrance. Staff friendly and helpful. Access to the parking facility not clearly signposted and charged additionally at 15 euros a day - this is not clear when booking via Kayak (hotel probably not responsible for this). Visitor has to choose between the noise of the air conditioning and the noise of the traffic if opening the windows. No facility to brew a cup of tea or coffee in the room. Speedier internet access available at a charge (not tried if really better than the free one).
Personnel friendly and helpful.
Good location, easy access to train station, comfortable rooms. Portions of the building can be noisy at night (street noise), when requesting an iron for the 3rd time, the front desk simply told me maybe all the staff was busy and shrugged off the service request. I left with wrinkled clothes.
Good location, comfortable beds, very clean rooms and hotel, staff was ok but could of been better. Internet was very expensive and so was the breakfast for what you get.
The location to the railway /bus station.The staff were excellent and the room was comfortable and spacious.We were given a ticket on arrival which allowed free travel on bus and train within the Mainz/ Wiesbaden area. Bus/tram stop outside hotel. The price of breakfast.
It was centrally located in Mainz near the Bahnhof with parking downstairs below the hotel. Reception personnel (except for Sunday morning) were not very friendly. No greeting, no smiling...I felt like I was an inconvenience. Also, I noticed there was only one towel in the bathroom for my wife and I. I called at 1600 and asked for another towel. I had to call again at 2030 because we still did not have another towel. Not a very good response for a 4-star hotel.
Very comfortable and clean rooms. The staff was extremely helpful and we really appreciated the fact that we were given a free ride ticket for local buses and trains to Wiesbaden.
Excelent staff. Valet parking was $20 Euro for 1 day which is a little pricy in my mind.
good location, very expensive breakfast
1. Thermal swimming pool in the hotel 2. excellent SPA 3. good location 4. good restaurants 5. comfortable rooms
Other than the price, this was one of the finest hotels we have had the pleasure of staying in. The restaurant, Ente, is also outstanding.
The hotel was nicely located the staff were very nice and friendly and very helpful the services was excellent Nothing
elegent and luxury hotel with a reasonable price the access to the spa very complicated
THERE BREAKFAST HOTEL IS OVERPRICED FOR THE SMALL ROOM WE HAD
Everything was great. Iwish I was able to stay longer Had a change of plans and had to leave early in the morning. COuld not properly enjoy the facilities.
not the monwy worth it:
Excellent restaurant Stairs in and out of hotel means hauling luggage. A luggage ramp would be a worthy addition.
The design, comfort, clealiness and the good treatment offered by the staff. Excellent and valuable breakfast. The location was not good, although convenient for me.
Clean, quiet room. Nice breakfast.
The facilities. Parking.
The staff always made me feel welcome, the first impression is always a lasting impression when one is greeted with pure professionalism. The staff is just great..........................................
This place has got a remarkable amount of lovely and surprising design details. You would not expect such an island of beauty in this area at all.
the spa was excellent
Staff answered my question immediately about church services in the vicinity.
very clean, good breakfast
very pleasant staff, wonderful decor, and an exceptional breakfast. OUr children were leaving to return to Canada the following day and it was a wonderful way to end the summer, lingering over a healthy breakfast with great coffee. Also, the hotel gave a marvellous recommendation for a restaurant, where we celebrated my birthday - excellent food and just a 10 minute walk from the hotel - ideal!!! Thank you nothing
Locaition. Building.breakfast.facilities at the room Cleaning of the room
The hotel was in an excellent location, the room was large and the internet worked well. Food was only average and the room was not particularly cleaned well each day.
The staff are wounderful. They are very helpful and alwas available to help. It will be a great loss if you do not stay in Radison blu Hotel Schwarzer Bock. I hope to come back again Everything is prtfect and well studied. Is is unfair to say anegative word.
breakfast swimming pool out of order
Very friendly stuff. Rooms were quite big and compfortable. WIFI was available but did not work neither in my room or my colleague's room. Spent 4 days there and did not manage to connect to internet within this time. Would have expected that stuff takes it more seriously and tries to fix the problem.
Very helpful staff at front desk. Allowed us to check in early AM due to early arriving flight. Need more & better info re use of spa facilities. No safety info re use of eg sauna for first time users
It was just nice
Very friendly and polite staff. I found food leftovers in the minibar and clearly visble dirt (a sort of white flakes with a diameter of approx. 4 mm) in the bathroom under the sink.Very discomforting to put it politely.
Everything about the hotel was great. The service that we received from the staff at reception were exceptional. They were all well informed and helpful.
Noisy room, noisy air conditioning, noisy and vibration from people walking in the corridor, carpet with holes in, noise from equipment outside room, old-fashioned, small dark rooms, poor breakfast, slow service
Close to historic center and train station. Good alternative to staying in Frankfurt.
Conveniently located for my meetings. Friendly and helpfull staff. Good looking lobby and rooms. Too quiet, no ambience, no live music.
Expensive Internet: €22/day is a bit too much.
very nice staff, good location no free internet
Proximity to the center of the town No free internet access and parking is too expensive!
Near the center, friendly staff
Very friendly staff, quiet room, fast and smooth elevator. Due to a wrong entry in the databank, I was first given a room that hadn't been prepared by the chambermaid. The clerk apologized genially carrying my bag while taking me to a new room and gave me a voucher for a free drink for compensation.
Outstanding hotel - very pleasant room within easy walking distance to main square and sights. Very good restaurant with exceptional range of food for breakfast. The quality of the food and cooking was superior to all other hotels we stayed in across Germany and France, including more expensive hotels! Very quiet room and friendly staff. A baby cot was provided for free, complete with rubber ducky which was a nice touch. Would definitely stay again.
Customer service No
very helpful staff, walking distance to city center,
I loved the park like setting of the Hotel.
The hotel was in an excellent location for getting to the Frankfurt airport. On a Sat am, it took only 20 minutes, door to door. Might be worse during week days.
This was a lovely hotel, beautifully located in a gorgeous park, within easy walking distance of the centre. The rooms were really stylish with a lovely view. Hotel staff were genuinely friendly and helpful. It was a real pleasure to stay in this hotel.
The size of the rooms, the beds and the breakfast. The SPA area is nice although the decor of the pool is a little kitsch. The distance from the city centre (it's a 25 minute walk) and the fact that they did not clean our room.
Friendly people Long (but nice!) walk to city centre.
Rooms at the back are quiet and larger with balconies over the huge park and great views. Lovely bathroom and interesting modern room layout. Well run by the ever-present family team. Excellent restaurant which is well worth the high prices. Location is 10 mins out of town; busy hearty breakfast with groups of older citizens..
Location, friendly staff, excellent breakfast
Fresh room, top class!
Excellent facilities, staff and rooms. A superb breakfast and park setting.
We loved this hotel. The staff are very friendly and helpful. There's lots to do in the hotel, especially for kids. This is definitely my 'favorite' hotel. maby thanks for a great few days.
hotel staff was very nice :) more equipments for gym would be appreciated
Front Desk Staff Courtesy Very noisy guests kept me awake all night !!!
room was old, but clean and confortable enough.
The room was a nice size for Europe. The staff was great. The breakfast is crazy expensive.
I really don't know who gave them 4 stars! It is a 2 or maybe 3 star
The service was very efficient without being effusive. Minimal toiletries.
Excellent, helpful attitude of front desk staff. Excellent breakfast. Convenient parking. Good accessibility to the city and shops. The floor in the bedroom (room 402) was uncomfortably uneven. The charge for internet access was unreasnably high.
The location and the general cleanliness and comfort of the room The parking was 18 euros a day which I think is a lot to ask for guests staying at the hotel.
the hotel staff was not good in qiding to other location in the city .I experience this three times they never gave me the right diriction.
Near the Center,helpfull desk staff not changing the sheets, room service not 24 hours, and internet expensive
Good location and comfortable room. Breakfast buffet was impressive cost of parking
Service was too good. Everything was good.
Tea making facilities in room, central to city centre, easy access to bus routes, excellent breakfast but a little dear at €21 Poor bar facilities
Good breakfast and location Wi-fi at $20 a night.
Great location, easy access to Rhine River cruise departures and scenic wine routes. Mainz offers a variety of nightlife, shopping and food choices, all within easy walking from this hotel. Construction/renovation at the hotel appears to be completed. Added a very nice restaurant.
Apart from being a wonderful hotel, I would like to state that the staff were the most friendly, courteous, polite people I have met in a hotel in a long time. They couldn't do enough to help in any situation, directions, taxi's etc and they also wished us, as Irish soccer supporters the best of luck for the game !!
Staff were friendly and efficient. Hotel was undergoing renovations and hence some facilities were not available or were relocated. Believe hotel should have informed us of this so we could have reviewed our decision to stay there. Also hotel used by air crews who are very noisy and inconsiderate.
They upgraded us to a river view room because we were there between the holidays. Then when they found out it was our anniversary, they left a fruit plate and bottle of wine in our room.
Roomy room No wifi in room unless you paid
Convenient, expensive, lifeless. Excessive changes for food. Look elsewhere.
The staff assisted my with all my desires, and even helped arrange for a replacement rental car! Absolutely the best hotel in the region.
It's location was ideal-- Lack of use of a computer for internet. Not everyone has a laptop. Later learned that there seemed to be a computer available as airline crew members were using it. Did not appreciate the lack of knowledge about this computer and the attitude of the staff about using a computer. Was willing to pay a fee but that option not available.
that wifi internet was an expensive add on.
Easy parking. close to bus stop to town, friendly staff It was a little hard to find - signage was poor
Thoroughly enjoyed all aspects of the hotel. Excellent staff, good car parking and excellent restaurant. I would certainly stay again next time we visit the area. No
Good location for work on the west side of Mainz with easy access to the Autobahn system. And, a McDonald's across the street, as well as a large shopping center nearby. Breakfast is outrageously expensive. High cost of wireless.
No iron/ironing board, staff had problems supplying one
all newly renovated and refurbished in an industrial area, not suitable without a car
Clean, comfortable and modern. Easy free parking on site. No Tea / Coffee facilities in room. Breakfast an expensive option at Euro16.
No coffee machine in the room with complimentary coffee for "early risers" like myself.
The room was clean. The price was to high and it did not have any facilities. Decoration was poor.
friendly and helpful staff
People is very friendly. German local Food and local wine is very good. I can recommend this hotel . nothing.
Nice and comfortable rooms. Good breakfast! Nice restaurant with good food and excellent wines - produced by Mr Breuer himself! The Berg Schlossberg is probably the best riesling ever produced!
Breakfast was very good. It was also convenient that they had a restaurant. Spacious bathrooms. The rooms are very basic and boring. No authentic German character. No shampoo/conditioner or lotion was given in the bathrooms.
The hotel was in an excellent position in the town, rooms were large and modern, restaurant and food were excellent, very good breakfast and the staff were very helpful. I would certainly stay again.
Style of hotel was german village like, very attractive. Location was excellent, room very modern but very comfortable. Staff welcoming and most helpful. Food also very good. Wish we could have stayed longer.
Location. And, a very nice hotel. We will definitely return. There wasn't a think not to like!
The hotel was so much better than expected. The staff was friendly and really made us comfortable. The breakfast was included and beautifully presented. Wish we could have stayed longer.
Location was great, Rhine riverboat, chairlift, and general charm. Our room was noisy, thank heavens for sleeping pills.
We loved the nice well renovated location in the middle of Rüdesheim everything ok, parking space close by
The location was exelent, it had a great breakfast, a top class restaurant, and the staff were so frendly.
good personnel, clean rooms and quiet to pay extra for the outside parklot
When we enquired about a day trip the help we received from the reception staff, Mrs Thomas, was excellent, even better than the towns tourist information centre. Also the access to the internet was free and easy
Efficient staff, comfortable room
Close to town.
It a treat that we plan to give ourselves as we travel to Europe each year. It is a true joy and worth every penny.
All of the Hotel staff were friendly and extremely helpfull. The Oranien is in the centre of town and as a disabled person, I found the location ideal. We were not aware that the hotel restaurant was closed on Sundays, which meant we had to go out in rather unclement weather to look for somewhere else to eat. We don't think there was any mention of this on your site.
the position and charm of the hotel. Excellent breakfast buffet.
Breakfast was great; Beer Garten was a nice oasis 'hide-away' right in the city; Very attentive staff, and on our 2nd visit, got us a room with a softer bed when requested; Fun 'town-square' pedestrian area w/ yummy outside cafes, street performers,shops etc...w/in close walking distance just downhill from the hotel. Only ~ 20+ mins from the Frankfurt airport, great 1st nite (and last nite) vaca accomodations. They even offered a computer in the lobby for guests to use @ no chg. (w/ modern, fast software... Note: the keyboards in Europe are a bit different than in U.S.). A ramp on one side of the front entry stairs would help w/ luggage & people w/ mobility issues....and we allways wish for more grab bars & bathmats in European hotels.
Very good breakfast and and the hotel beeing situated in middle of the town
Spacious room in quiet surrounding just minutes from the city centre
Pleasant, quiet location. Conveniently close to the motorway Nothing
I always stay at the Landhotel Fetzer as it is the best hotel in the Ingelheim area. I know the high standard I shall receive there. This visit I took 2 other English guests with me for our visit to Ingelheim. We completed our stay by inviting four German friends to an evening meal at the hotel. The chef must be complemented on his/her extremely high standard. I will be returning to Landhotel Fetzer for my next visit to Ingelheim. Thank you for giving me this opportunity to say thank you for a happy stay at Landhotel Fetzer.
excellent hotel and restaurant. rooms clean and quality interior. good breakfast and friendly staff n/a
Nice airer room, pleasant country area, pleasant staff It was a great pity that the restaurant was closed at the time, but we were directed to a great place 2 kilometers down the road,' The Brewery'.
Good breakfast, clean room although they do not have the facilities for a 4-star accomodation The service was bad, we arrived at about nine in the evening and the hotel was already closed. We had to collect the key in a nearby restaurant. In the morning the cleaning lady come into our room twice while the room was looked and it was before check-out time. She did not even apologize...
Very friendly staff, helped me excellent. Very good breakfast.
Staff, room, food, service. An excellent place to stay! no
The restaurant was fantastic serving excellent food. Everything about this hotel was very enjoyable and the staff were so welcoming and friendly.
Clean, suitable for quick stop on business trips n.a.
It was in a nice area in the contryside On the booking site it was said that the check in would be possible until 11 pm. I arrived 10.45 pm and they had closed since a while. The only opportunity was to phone the owner with an Italian cell phone (very expensive) and then I was given access to the room. In general breakfast was below the expectation, it is not a 4 star hotel, max three.
Location, cleanliness. Fitness area was small and TOO HOT.
Room comfort was excelent and good location ( very quiet )
Comfort and quietness of room, excellent breakfast and good quality food in characterful restaurant, convenience of garage parking
Room very good and the breakfast is great. Good price if you book in advance.
Situated in a quiet part of the city but well within walking distance of Main railway station and city centre
Quiet yet convenient location. Good size rooms. Only 10 minutes walk from the main station and 10 minutes to the town centre. Excellent restaurant for dinner with an interesting menu and very attentive staff
Excellent value for money hotel, clean and quiet, polite staff, sadly did not get a chance to use poool and spa which looked brand new.
Location relevant to our destination was ideal Standard of houskeeping staff is very low
Every one was very friendly and helpful Bar drinks were extremely expensive €7.50 for vodka and €2.50 for the coke.
Staff friendly and helpful, Room big and clean enough, comfortable and clean bathroom with bathtub. No Smoking in the Hotel only outside, calm and relaxed. Breakfast 18 Euros per Person!!!!
great value no complant
Location of the place was great as it was right across the street from the railroad station. Only a thick comforter on the bed and you cooked with it on but froze with it off.
Helpful staff at reception. Excellent breakfast buffet! Nearness to railway station and other places, including city center. Access to my room via stairs to 5th floor. Lift only up to 4th fl.
It was right across the street from the train station which made it very convenient. The breakfast buffet was very good. The staff was also helpful and very nice. I wish it was closer to the river, but can't have everything.
access to public transport and places to eat very central hence can get really noisy in weekends.The pillows provided are really flat and for a person like me who prefer good support need at least 4.
Great location, free wi-fi, good breakfast, clean room, good value for money There was an odd smell in my room, had to keep windows open most of the time. My friends staying in another room did not have this porblem though...
Everything was better than expected. Quite, spacious, lift, wireless internet, centrally located and clean. Best value-for-money hotel that we stayed in during our 21 day visit through Europe. Breakfast was superb. Nothing
Every thing , the breakfast was good the staff where very helpfull and friendly always a smile on there faces . what lovely people they are knowing my Daughter will be working in mainz quite often and i will be visiting her . I' will 'be staying at the Konigshof again . thank you
Room was impecably clean and large, staff extremelly nice and helpful, and breakfast quite good.
Staff charming & helpful, 24 hour check-in accommodates late arrival from Frankfurt Hahn Airport, shuttle bus drops off & picks up outside the hotel, facilities to leave luggage on the day of departure very much appreciated. Location to railway station made the Konigshof ideal as a base to travel to the Mosel or further south Not dislikes but 2 small points, facilities to make a hot drink in the room would be very appreciated or perhaps a cold/hot drinks vending machine in the hotel lobby perhaps