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The cleanliness of the hotel and quiet place. The mattresses were not very comfortable.
Everything was fine.
The setting was lovely. This stop over was in conjunction with a Family Reunion and our visit to Oberswein on Sunday for a church service. The dinner and breakfast were delightful. Your wait staff is charming. The night desk clerk had difficulty is locating our reservation for two rooms and the morning clerk had issues on check out caused by the check in process. It was, however, handled well. Thank you.
Extremly friendly and helpful staff bed could have been a little more comfortable
Nice hotel, good breakfast and large clean rooms.
very nice staff and breakfast.
fair price, clean, big room, friendly staff, quiet location of the hotel
The quality and service are, related to the price, very good! In a small hotel it's important having to deal with a dedicated, pleasant owner and this definitely is the case with Hotel Garni Werner Franz.
The only thing good about this place is it's close to downtown. Nothing else When I booked the hotel it said there is a kitchen but when I checked in, the guy asked for extra 10 EUR per day! By the way no body was at the front desk until 4PM! For American and Canadians,don't use Priceline or booking.com to book hotel in EU!
The breakfast was excellent.
Very Nice people and very welcoming No
Staff extremely helpful and friendly Very clean and comfortable No English on TV
breakfast is good a bit expensive
situated at the outskirts of the town ,so very quiet but the town cwntre with a lot of shops in 5 minutes reach
The service was very good and there was a good acceptance for pets.
The location No
Secure underground car park for our motorcycles
The hotel has been tastfully redecorated recently. The rooms are large and comfortable. From the breakfast room, the view of the park and pond is splendid. Furnitures and fittings are high quality. It has the feel of an aristocratic home rather than a hotel. You do feel like guests on the grace of the owners, who stay on the property.
The staff was very profesional from the reseptionest Mis.Katrina,who was vey informative with any and all the question that we had espacialy when it was my first time in Germany it was a good first time impression for me.Thank you for helping me to retrive laugege. I wish they had microwaves and refrituators in the rooms.
Clean, reasonably comfortable, friendly and helpful staff, varied and extensive breakfast options, convenient location wireless Internet not free, erratic, and often too weak to use in the room.
A calm and quiet stay with attentive people, willing to give the needed service.
The owner and his wife try to do the very best it is not anymore what you need today, interior is too old.
The cleanliness of the room the facilities in the room and the lovely breakfast Nothing
The hotel is very clean and greatly positioned - close to the S-Bahn station. Breakfast was very good. In the room we also have a small kitchen (did not use it too much but it gives further opportunities re eating).
Good spacious and well equiped rooms. Clean and functional. Friendly staff. Good location to stop over to and from Frankfurt. Better directions to and from motorway
We liked everything,there was one of the best breakfasts we have ever had,the hotel staff was very helpfull,we got very nice large apartment insted of double room for the same price,we would recommend this hotel
Great service by the staff, nice breakfast in the morning. a little hard to find at night, even though GPS led me right there and I called the hotel from behind the hotel.
Everything was good nothing
Good clean nice hotel. Close to train station easy conveyance. Very near to a famous Club- Oase.
We had a corner room with lots of windows and a beautiful view.
Reasonable and comfortable accommodation Not open 24 h a day
The room was perfect, a bed set up for our toddler and a crib for our infact on our arrival. Great price if you book early enough. Breakfast was quite expensive, 17 Euro per person, it was good food but didn't really warrant such a high price tag.
Quiet hotel and good location
They charged additional for breakfest!
Value, location Staff not that friendly
the breakfast the diner was very bad
The room was comfortable. I had requested a non smoking room but the room on the second floor was for smokers and reeked of smoke even with the window open. I didn't find the staff very friendly.
I liked the fact that is strategically located, close to the Taunus Valley and Frankfurt. Breakfast is rich, but expensive.
A good centre for my needs and a very good breakfast
I thought the buffet breakfast at 15 euros was a bit expensive.
Supermarket "toom" is just nearby the hotel. Quite convenient to buy something no free wifi
The hotel room was very large and the b'fast was excellent Hotel bar and restaurant were closed during our stay due to bank holiday. Internet only available during office hours.
The rooms are clean and large. The parking is easy. Booking mentions that there is an inside swimming-pool, there isn't. The quality of the breakfast is poor and some items were out-of-date (some cereal bars expire on May 2010 and we stay in August 2010!!!) and not suitable to eat anymore. The location is really far from downtown (+/- 4 km => 40 minutes on foot). It is not possible to watch the tv when you are in the bed.
Good value for the price.
The room was superb! Thank you! Breakfast menu could be slightly richer.
The rooms are very basic, very few creature comforts, only + was reasonable price wireless lan
Always friendly and cheerful. Great hotel for the Bad Homburg area.
quietness and far away from the city noise had some but not really
Nice bar terrace area - good food
Did not have access to English language TV even after having complained
Parking, internet, clean, value for money, easy access, quite, 8km from downtown Rooms are smaller than expected, no coffee machine in tge room, provide only one bath towels, mini bar is very expensive, no complimentary water bottle in the room.
The excellent hospitality
Excelent hotel, good price, good staff. Internet is not wifi. Your need to pay 8 euros per hour.
Fine hotel, nice room and a good breakfast. Worth the 10,-- extra No bath in the room, wifi not free.
Pleasant atmosphere. Good price for the breakfast. Good temperature on the rooms, although it was warm. Very nice bathroom! The food in the restaurant was rather nice. The spa is nice. It's not 4 star in my book (rather 3), but the price is accordingly. I would like to see the bill before I pay, not get it in an envelope after paying. The whole hotel looked empty and the restaurant was deserted on Saturday evening (food was good though). Didn't see the solarium in the spa. Pay-TV didn't work and - apart from cnn/bbcw - no English tv.
Easy location They first gav me a smoking room, but I refused it because I clearly reserved a non smoking room; then the only choice they gave me was a very small room with a small bed against the wall for the same price
The location is excellent and the staff were all very friendly. The breakfast was delicious and the room to an excellent standard!
Location, facilities Not really a five star hotel; more like 4 star
The professionalism of the management and staff and the friendly approach to expatriates. Convenient location Difficult to criticise your performance
As a regular visitor on business by myself , I have a preference for Steigenberger. Always excellent service and friendly staff. This time I was with family for combined holiday/business trip and also for family it is a great hotel. Although no real kids facilities, the staff is very observant to a kid's needs by providing colouring books and pencils for dinner and lunch. The food was OK, but not so special. Steigenberger at Frankfurt Airport has a much better restaurant. Waiting for your drinks in the bar takes a little long as bar is not always occupied by staff.
Beautiful room and facilities with a spa and restaurant. Located close to train station and the downtown area of shopping and touring.
very nice hotel, nice surrounding, just at ease
The room are wonderful and very big
parking, cleanliness, good restaurant no pool inside the hotel
Friendly staff, great breakfast and they even had complimentary soup and bread for a snack at night. Wish I had more time to enjoy.
Everything is ok in this hotel!Nice rooms,good breakfast,excelent beer and coffee.Elevator from parking to floors.Free and safe parking. We had one type of rooms in rezervation,and they try and insist to give us anothers.After long discussions the problem was rezolved.
Second stay overnight on way home from Switzerland. Even better as stayed in lovely newly renovated room.Very convenient & comfortable stopover , 5 mins off A5.
Very comfortable overnight stay with cosy bar and restaurant and excellent buffet breakfast. Excellent value for money and much nicer than anonymous international chain. Not far from A5.Nice little touches like chocolates on pillow & full range of toiletries etc
We like the hole atmosphare, and the rooms where very nice and clean. It was an exellent breakfast in the morning. The facilities on the hotel fulfilled our demands
Cosy, friendly and efficient hotel.
Good size room and bathroom nice and updated even tho not a new. It was a pleasure to stay there. maybe better parking?we had to park about a block away not bad but if it had been raining real hard or we were really old and decreped,we are 50 somethings
This was a very affordable, no-frills, comfortable hotel. The key was waiting for us on arrival, but the reception was not always staffed. However when we did meet the staff they were accommodating. Good breakfast provided. Long way from the town centre - it is not really in a central position and we needed the car to get to the health resorts, thermal baths and indoor pool. the buses are infrequent and we had a limited time to spend.
the everything is fine, the prise, quick internet connection, beautifull breackfast with very special boiled eggs koocked by the very nice lady Claudia, calm and piece and eacy to reach all destination what I need. will book the same hotel next time, all the best to all personal over there. smell of nicotine inside building, but my room was ok
This was a very affordable, no-frills, comfortable hotel. The key was waiting for me when I arrived, but the reception is not always staffed, and so one sometimes has to phone to reach them. But the staff were very friendly and accommodating. Internet connection was good. The hotel ought to offer some way of darkening the windows.
a very nice staff.big and comfortable room.excellent breakfast and service.i loved everthing there... no elevator,but nobody promised it also :)
It is in a peceful area, but close enough to the centre of Frankfurt
Good value, clean, well apooibnted rooms, good breakfast, friendly service
The hotel staff were very friendly and always happy to assist.
The bed and comforter seemed very comfortable. My room was cold, and the heat radiator did not seem to be working properly to bring the room temperature up to an acceptable level.