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It is in a good location for the town centre. For an older hotel it was clean and the bed was comfortable. It had tea making facilities which is always useful the lift is tiny and slow. the breakfast was expensive and the TV's in the two rooms I booked did not work. The facilites are a little dated and if don't like town centre locations then this is not for you
I booke through you a room for a smoker only to find out the room was non smoking no email from you saying this before our visit, the shower and heated bath rail did not work and the water wasnt that hot for a bath. Three times i have used this Hotel but i will not be useing in the future i can get cheaper elsewher in fact could have saved £60.00 at another local Hotel.
Excellent location very close to railway station, shops.The ideal location for my trip, could ask for better. If I needed to stay over night in Grimsby again I would use hotel again for the same reasons. The lifts and room ideal for me but was a little small if I had brought my disabled partner in her wheelchair. Not shore if hotel had a disabled friendly room but will inquire next time before booking if needed to. The carpet on the lift walls was a little loud, rather had seen plan walls, would of made the lifts look bigger.
that it was clean
this was not a social stay, i was working in Grimsby. The evening meal menue was very varied and of a high standard
Convenient. Clean. Electrical facilities ready for replacement (kettle and TV) however these were not the reason we chose the hotel so it was not a huge inconvenience
location, 24 hour reception price of breakfast, no fridge, only 3 chanels on tv
Easy check-in, friendly helpful staff. Room and en-suite were very clean with all facilities, eg tea/coffee, hair dryer, television. Restaurant prices were rather expensive, especially breakfast. The hotel is centrally situated so there are many other places to eat at which are considerably cheaper, eg Weatherspoons.
The stay was fine but the rooms need to be updated to include freeview boxes. The days of standard 4 terestrial channels is long gone and for the sake of £30 spent on each room it would improve the stay no end
The staff were very pleasant. The bath taps did not work , so you could not bath . The shower was either cold or dangerously hot so that was unusable.The hotel was worn and faded and seemed to lack investment.
The entire staff theparking the breakfeasts
My room had everything that I needed and was spacious and warm. The bar was a comfortable area to sit in and have a snack The lift was a bit bumpy!
it was the best of the three hotels we stayed at
hard to find , hotel staff didn't know area so couldn't help. Shower in room did not work.
Friendly staff. Free wifi. Best part was seeing the results of the refurbishment Trying to find a member of staff after 11pm
Attended a family wedding heating was poor, lifts a bit rough ride, but I dont like lift even when smooth
decor a bit tired. Bath dirty under taps.repairs badly patched
The newly refurbished rooms are very comfortable and elegant. The restaurant has a good varied menu, is reasonably (but not cheap) priced with friendly attentive helpful staff. Still waiting for the reception area to be refurbished.
The vast improvement in the last 9 months of interior and attitude, need to sort Carpets and lifts asap Advised Reception of following observations:- If putting tea&Coffee in Bedrooms ensure restocked daily; Cleaner should not be cleaning Brasserie area when Breakfast being served.
staff were very friendly. lack of wireless in rooms.
The hoast was very freindly & helpful, also very nowledgeable on the local area. The food was localy sourced & very tasty. The location was perfectly for our walking of the Way of The Vikings for that particular leg.
Very friendly staff made it feel like a family home rather than a guest house For a cheap and short stay I have no complaints
Nice evening meal, excellent room with good facilities in the room and nice added touches including free good wifi. At breakfast no one turned up to provide service - no coffee, hot meal - only some cold croissant and cereals.
Comfortable, well planned room. Delightful setting. Warm welcome.
Luxurious rooms and bathrooms, everything top quality None really but would have been helpful to have a couple of points explained - how the plug worked and how the amplifier worked
Very relaxing and comfortable stay with large well equipted rooms
beautiful hotel the rooms are very comfortable with excellant furnishngs. the hotel staff and restaurant staff were friendly. the evening meal and breakfast were of a high standard. I would recommend this hotel.
The style of the room and especially the bathroom.Also thee quality/value of the food and espescially breakfast Just the sloping roof made it a little awkward when moving about the room
the rooms are clean fresh modern and peaceful. the staff were courteous and professional . A good standard for the price what currently lets the standard down is the dining facilities . Mediocre food (pub grub) and the dining room lacks any atmosphere.It looks to me that they have done an excellent job with re furbing the hotel and ?? have ran out of money for the restaurant. I normally stay at the Brackenborough arms .; where the food is excellent . However I would say the accomadation at hall farm is superior .
The accommodation is 1st class, food excellent, very good free internet connection, location nice and quiet.
Really friendly welcome. Quality of room fittings better that some 4 and 5 star hotels I have stayed in. Checkout very brusque, didn't even ask if everything had been ok, though I did give this information myself as it was so good! Np proper desk to work at - small French dresser with no light anywhere near is no good for business users, even though it looks nice.
The rooms are excellent, all recently refurbished to a very high standard. The rooms all have their own 'theme' and are comfortable as well as stylish. The restaurant is good value for money.
Staff were helpful and very pleasant.I was staying on business so the hotel was used only for sleeping and eating. Very nice food and surroundings.
por driveway. hard to pull into and single track.
The lounge bar area is comfortable and welcoming. The food was very good and the staff helpful and friendly. The room was clean and the facilites goood. The bed was very hard and uncomfortable the room was large enough for a king size bed which would have been welcome. The toilet roll holder is in a very awkward place and needs to be put higher on the wall so you can sit on the loo without it getting in the way!
Quiet and food reasonable Only bar snacks available sunday evening and not able to order through room service. I then had to order sandwich in restaurant and sit on my own eating it. Stains on bed cover and no remote for tv.
the staff were very friendly and helpful
The food was good and the staff pleasant and efficient I did not like the way we were charged £3.95p for using a credit card.This does not happen in many (if any) that i have used in the past
The outstanding friendliness of the staff was superb. everything was done with a smile not in the expectation of a tip
Very comfortable, clean and tidy. I also like the fact that it was situated back off the main road which provided peace and quiet accommodation The main drive way up to the house could do with being repaired. The potholes need filled in.
Reception staff were efficient and helpfull.
First Class, especially the food No complaints with the hotel whatsoever, the only complaint that I had was that Booking.com had failed to book my room and the hotel knew nothing, just lucky that they had a room available
Huge room, decent food Could not stop the radiator from making noises all night!
Staff were friendly and very helpful. Nothing was too much trouble.
Large comfortable rooms,good food,good real ale,pleasant setting,ideal for Market Rasen racecourse.
I am coeliac and the waitress at dinner and chef were very accomodating. Also the waitress at breakfast. I did appreciate this. My room was quite a distance from the reception. I had problems with the keycard so it was a long trek!! I also found the WIfi/Broadband instruction sheet confusing and so did not get access. I phone reception a couple of times for help but there was no answer
Nice refurbished old typical hotel, near airport
comfortable, quiet, good food, friendly and helpful staff
Comfortable room, friendly staff, good food, felt safe
Value for money Nothing
Excellent value & service Restaurant service a little slow
Great staff, fantastic room and great food Next to power station which initially is off putting but you don't notice it while you are staying there.
Absolutely spotless rooms, large bath and shower. Great food and friendly staff
Rooms were nice and clean, staff were very friendly and the food was excellent. Finding it was not easy.
Excellent facilities, close to my work premises, extremely good food etc
The staff were really friendly, the food was great at breakfast and the rooms were very comfortable. We only had one towel in our room. Our room was adjacent to the courtyard where a wedding reception was going on late into the night. It was very noisy and hard to sleep. We were woken up at 7am by loud music playing in the courtyard.
very friendly staff and the meals were excellent 10 out of ten
The food was superb. staff excellent. Hotel hadn't booked me in a quiet room as asked for on the booking form but they changed it on arrival Hotel is fairly old and sound insulation a bit lacking - I could hear them preparing breakfast in the room below
extremely helpful staff good location
A lovely, very friendly hotel with great staff and excellant food. I felt very welcome here.
ouside terrace/walled garden area for drinks. Nice area in a small hotel.
Friendly greeting and made to feel comfortable straight away room very clean food excelant
Clearly a family run hotel with the customer looked after by all
Food No Sky tv
How lovely and inviting the hotel was
Warm welcome, clean room, attentive staff at reception and breakfast.
Quiet and relaxing place to stay. Pleasant conservatory area for breakfast. Heating wasn't on in the bedroom.