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Hotel was in the city center and the rooms very comfortable. The Front office clerk was rather not willing to smile and tarnished our first impression after entering the hotel.
Location, breakfast, friendly staff We were totally pleased
No minibar, only an empty fridge
The staff was very accomodating and friendly. It seemed they went out of their way to look after my needs.
breakfast was excellent, had to ask for fresh towels every day. the room size is very small. there is no air conditioning in any hotel in Elblag, at 30degrees celsius and high humidity we went out and bought a portable a/c unit. it was unbearable without it. staff had one unit but wouldnt let us have it at any price... not wondering about that.
A small boutique hotel with comfortable, large rooms and contemporary decor, well situated in the old town opposite the church, with adequate street parking and a quiet setting - friendly and convenient, and good value for money.
Nice business hotel--but no air conditioning. The bed was a little uncomfortable but the room was nice. It's right downtown and almost new. Good breakfast! No air conditioning--but it was a hot night. The bed could have been better.
nice downtown location, good breakfast no minibar/fridge in hotel-room, you should like church bells at 6:30 a.m.
all hm, any problem there
The history buillding.
Excellent facilities, nice restaurant, kind staff - speaks very well in English.
On arrival we were only given a double room with a small bed and one bedside table; our rented room was not available. On request we were upgraded to an apartment for one night before we could use the reserved normal double room. On checking out we were surprised that we had to pay a significant surcharge for the upgrade !!!, although we had made clear on arrival that we regarded it as a matter of customer orientation due to the inconvenience caused by having to move to another room.
everything was good besides... ...impossible to use internet from our room, too far from antenna and even if there where 5 cables available in the room we did not succeed in using them. Breakfast is good but some warm food would be nice
I wrote a mail with my comment, apart from the towels and the person who prevented us from sleeping the service in the hotel from parking staff to restaurant was fine and very friendly
We very pleased with our staying.Exspecially the staff was helpful and friendly. The tram was for a good help when going to the centrum. The weather was so hot that we really missed the airconditioning.(but fortunately our room was mostly in the shadow).
Free internet, good value for price. Guarded parking lot costs 4€ extra.
Hotel room was previously used by smoking persons. It was difficult to sleep, because smell of smoke was everywere.
Location; room (enough space for 2 adults and 2 children); food
Spacious room (tripple); good service; OK location for exploration of Malbork and its showplace (the castle); acceptable choice at breakfast. Hotel is situated at the very end of the main (?) street of the Old Town, close to the busy transport route: that makes it very easy to find, if you are coming by car, however that also contributes to noise at night
Receptionists were very helpful, restaurant had great food and service, room was very clean. We had noisy next door neighbours, but when we called reception to report the noise, it was sorted out very quickly. That smoking is allowed in every area of the restaurant. We had a 6 week old baby and were disappointed to learn that there wasn't a designated non smoking area. No stairs from the basement car park - only a lift. Even reception confirmed there are no stairs. My wife doesn't like lifts and any how shouldn't there be stairs in case of a fire?
Other than the Castle, there is very little to see or do in Malbork. If interested in seeing the Castle, recommend staying in Gdansk and doing just a day trip to Malbork.
close to the train station and the castle. it felt very hot in the room (we stayed in August), we did no tlike the surroundings (busy road).
the location and the value for money. the restaurant was also excellent. the hotel rooms could have a fridge.
would stay again
The staff were very helpful and they allowed me to leave my car in the car park longer so I could visit the castle. The duvets were to small for the beds.
Located on the main street so very handy for centre. No air conditioning and was very hot whilst there. My room was on the side of the main road so I was unable to leave windows open due to traffic noise. The main door is locked at 11pm so security have to let you in after then.
wonderfully convenient for Malbork castle, tourist train and walking area. parking and lift were also good, internet fast too! Nice to come somewhere that everything is as documented. our room a bit small - friends had better
We were delighted with this hotel. The staff spoke good English and were very helpful. The restaurant was very good. A great place to see Elblog from.
The location was ideal and all the staff were very helpful if we go again we would like to book you. The food was not up to scratch it was better up the street we took Polish guest and they didn't rate it,also if you get a room at the front of the building the noise from the cars with idiots inand there radios full blast can be a nuisance.
everything was ok
Modern design, clean room, contemporary feel to room decor, nice clean bathroom, good breakfast, lift. Room was too light at night, blinds needed to be darker.
This is an excellent hotel with great rooms and lovely decor. Staff were very friendly and helpful and spoke multiple languages. Breakfast was great with plenty of choice and a nice eating environment. The only slight donwside was that the restaurant seemed to be closed for evening meals most of the time
We stayed in Hotel Pod Lwem because of it's location the hotel is very clean and the staff are excellent. No air conditioning in bed rooms. We could hear noise from traffic outside which would start quite early in the morning. Room were very warm at night time hotel could have provided cooling fans for rooms.
This hotel was very comfortable. We were given a top floor loft suite that was very beautiful. The staff were very nice and gave us a map of Elblag to help us find our way around the city.
Quite nice location in the restored old town of Elbląg. Large, clean room and very kind and helpful staff. Good variety at the breakfest buffet.
Very central location, helpful staff. There is a disco in the basement of the hotel, which was loud. Also party-goers on the street could be heard. The disco/hotel combination is rather unfortunate.
Location is good, rooms are clean and comfortable. We booked an extra bed in the room, but the staff was not informed about it.
Breakfast Location and room decoration
breakfast was excellent! interior
The appearance and style is right out of the communist era, but the staff were very pleasant and helpful and the food in the restaurant was very good.
Price and location Food and dinner
very friendly and skilled personal, value for money, breakfast Main concern: mattress was very old and full of spots, Second comment: carpet in the hallways need replacement, sofa at the reception area was very worn
The Manager was excellent in enabling me to make alternative bus travel and to catch the canal boat trip next morning from Elbag wharf. Cleanliness and room comfort made the stay very good.
The hotel staff was friendly.The hotel room was very big and comfortable. The hotel was ok, staff friendly. The only negative it's the cleansy of the room. They changed the towel on our request after 4 days of staying.
Great location for the train station, a bit of a walk to the centre. Did only stay for one night, but everything was as expected. The restaurant close early, but there is a McDonald right across the road.
Location is good - easy short walk to center Pretty exterior (though rooms themselves are basic and nothing interesting). Cheap Beds were comfortable enough for decent sleep. Close walk to Warka pub which had good atmosphere and amazing staff. No shower curtain or glass even thought the photos showed them - so wet bathroom. We asked to switch to room with curtain and lady said there were none and handed us an extra towel. Rooms are not soundproof as claimed. We stayed on side with no trains but at 5:30am were woken up by banging doors, taxi drivers talking outside, constant car doors shutting. Night time is quiet though. I would stay here again just based on location and price but it's nothing special.