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Quiet room on the top floor of the hotel. Lovely comfortable bed. Nice bathroom. Friendly helpful staff. There was nothing we were unhappy with.
Very comfortable room with good facilities
All things are very good. There is very quiet the bar is very nice to take a rest. When you feel tiere, the location of this hotel is a little bit far from the city center. But there is a very good transport of buses. It would be nice, if the staff tell custumers which numbers of buses you can take.
I enjoyed the comfortable room, though rather small for a double. The location is very good, just 10 mins into town on foot and several restaurants/pubs within 100 yards. The staff were friendly and reasonably helpful. The breakfast buffet was not too extensive. The cooked "full English" was unimaginative, the service slow, and unattentive, the food sometimes warm rather than hot...
Breakfast too expensive
the car park and the fact that the room was fairly quiet. the bathroom was very small and the extractor fan was extremely noisy.
Location and nearness to labs and centre Room 64 washbasin waste lever needs attention
very convenient location, pleasant surroundings, good breakfast no
good atmosphere, helpful staff,good situation, quiet rooms, convenient parking andd straightforward billing arrangements. dim economy bulbs and cheap plastic glasses in the bathroom.
Its closeness to the centre of the city, its old world charm, and particularly the reception staff who were extremely helpful
lovely location, good restaurant
The reception and cleaning staff were extremely friendly and welcoming The setting is delightful and the food in the restaurant was very good. Our bath room was very cold - no apparent heating and interesting though the high ceilings are, there was a draught. This did not spoil our stay but if the weather had been colder it might have done.
Lovely setting, staff very friendly. Lovely meal. There were no biscuits on the hospitality tray.
Location Staff and service
The hotel grounds and local area The fact they have a two tier system where guests staying at the Old Swan get dining reservation preferences and their own roped off lounge area that the Minster guests cannot use
I liked the helpful staff in the restaurant who worked extremely hard on the sturday evening of our stay. I stayed in room 121 which was awful and i have complained personally to Diane Cornish the sales manager and i have yet to have the courtesy of a reply to my comments.
The lovely village location and splendid grounds, the roaring fires and tasteful country house feel. The restaurant was a little disorganised. Four people took our orders and served us and the co-ordination was lacking and the service was therefore slow. Why not allocate given tables to specific waiting staff?
Character hotel. Standard room very small, we stayed in the barn conversion annexe, room was very small with single glazed window which was very noisy.It felt as if we were staying in a beach hut. There was a noise in the pipes which kept us awake most of the night.Also we had to travel to a nearby pub as the restaurant(which is another pub a minute) away was full, priority to guests with bb and e meal.
We stayed for 2 nights to celebrate our wedding anniversary. The first room was extremely hot, we spoke to reception who offered us another room without hesitation. The restaurant is excellent both for breakfast & dinner. After eating there the first night we definitely wanted to on our second night but forgot to book. So after a day out and about came back to hear it was fully booked being Saturday. However the staff were brilliant and said they would manage to squeeze us in and we weren't disappointed, the steak was perfect along with everything else! Staff very friendly and helpful. Lovely grounds and setting. Will definitely go back.
Setting and location excellent. Public rooms nice Scandinavian type rooms (118) were very very small. Little wardrobe and storage space. Walls were paper thin. We could hear neighbours even when they were whispering and using bathroom! Flight path from nearby RAF base. No double galzing. It was clear the accommodation was geared to single people on conferences/workshops. Massive disappointmant!
There was ample parking, the room was clean and comfortable and the food was excellent. we were visiting Blenheim Palace so the Hotel was within easy reach (3min) of Woodstock and the Palace.
Staff helpful, friendly and 100% willing to help. Food excellent and great value. superb.
Friendly and helpful staff
friendly helpful staff, good beer. noisy pipework
enjoyed dinner and breakfast and friendlyness of the manager and staff - enjoyed the open fire place - hotel was easy to find located a little too far out of Woodstock which meant we had to use the car to visit Windsor central as opposed to leaving the car and walking we didn't realise this at the time of booking - also free WIFI only worked in the bar area not in your room - no real problem but just a little inconvenient
Breakfast was excellent.
The staff were fantastic, couldn't do enough to help. They booked taxi's and recommended local places. The local area is amazing, definitely worth a trip
Nothing It was a motel with small dowdy rooms attached to a pub. breakfast in the bar. It is 1.8 miles from the centre of Woodstock. Not worth the AA stars.
The staff were t.he best part as they were so friendly and the food was lovely sheets and blankets on the bed rather than duvet
The food was fantastic
Beautiful and quite just outside oxford with a bus stop almost every 30 minutes going into town.
Freidnly staff, excellent food, very nice clean modern room My only minor gripe if there where no walk in shower or shower screen on freestanding bath. The one benefit was I had a really nice soak in the large bath.
Big clean rooms, large bathrooms with a wet room shower. Great food and a nice atmosphere.
I booked two rooms - 1 family room and 1 single room. The family room was spacious and comfortable. However, the single room was not very clean and there was evidence of damp - it was not satisfactory. There was also a lot of noise from the neighbouring bars on the Saturday night and whilst the Marlborough is not in a position to have any control of this it did mean that we got very little sleep until after 4am on the Sunday morning.
Staff were helpful and friendly. Excellent breakfast
We were attending a wedding at the Fleece and this was ideally located. We requested a quiet room due to previous reviews about noise from the front, we were put in the annex in a newly decorated room. No issues with parking. Overall this hotel was ok, nothing special. Although the room was newly decorated the bathroom wasn't, there were 2 bad mis-spellings on the towel instructions in the bathroom which summed up the hotel really, lack of attention to detail. Remote control didn't work, bad reception on the 5 channels, really early breakfast (8:30 finish is far too early if you're on holiday), adequate breakfast but a lack of choice.
tea coffee in rooms the 'hot' breakfast was served before we had finished the cereal. It could have been hotter
Nice clean hotel and ideal central location in Witney. Breakfast service each morning was utterly hopeless.
Excellent evening meal
lamb shank evening meal poor. good cooked breakfast.
Staff very friendly and helpful Rooms and facilities perhaps a bit tired...
Comfortable bed and good food Limited car parking
food options, central location noisy room, needs triple glazing
The land lady was very helpful and friendly. We were a little rushed out of breakfast which finished at 9.30 although we hadn't quite finished our food.
Very friendly staff. Room of good size and comfortable had all the facilities one would expect. Food of excellent quality and quantity.Price very reasonable. We had three enjoyable nights at this hotel.
Breakfast was very good. Served in a pleasant light room with plenty of choice of food. Service a bit slow on second day - order for toast forgotten. Having to have breakfast between 7.30 and 8.30 am.
Very friendly and helpful staff, excellent breakfast No smoking at all, but also no ashtray at the front door or nearby; this makes us stay away from this hotel next time. Only 5 channels on the tv
Friendly, comfortable, good breakfast. Minor: room unheated in daytime (chilly in February), although comfortable in morning/evening.
Very comfortable, warm and friendly atmosphere, good food served on quality china, in good location - made to feel really welcome - had afternoon tea in dining room with visiting family and small grandchild, perfect end to weekend break - thoroughly recommended. Couldn't fault anything.
It was convenient for our purpose and visit to Banbury, it was a good location which suited our needs, this hotel is an ideal base for a couple of nights. Good Home cooked breakfast. would have prefered a later breakfast time, but no complaints
Could not get into room till 4pm did not leave much of the day left the staff
Bed, storage space, location, car park Breakfast finishes too early at 8.30am I would have preferred a bath The tv was rather small and the bedpost was in the way.
The bathroom was freezing cold, window wouldn't shut. The shower head, when turned sprayed water all over the bathroom, soaking the floor and everything else in it's way. I was informed of a party and that there would be noise in the marquee which would transer into the hotel at 11. However the horrendous noise from the disco which was in fact directly under my room started at 7p.m. or thereabouts. There was a connecting door to the next room and it sounded like the neighbours were in the same room as myself.
Breakfast was fantastic, great cooked breakfast and wide range of continental breakfast. Noise from the street, although due to the age of the building I guess modern double glazing is probably not allowed!
Friendliness of the staff No information provided for people with special needs.
large garden area and reasonable bar menue
Clean rooms. Friendly staff. Good location within the town.
Pokey room; poor range of TV channels; leaking shower; inadequate radio; missing lights in bathroom
Clean room with tea & coffee making facilities, lots of hot water, good breakfast & proximity to town centre (walking 5/10 mins). Enjoyed age & feel of building. Staff polite but not particularly friendly, although I admit that in Dubai we get used to our hotels offering an exemplary standard of service. Cromwell staff not particularly helpful or forthcoming when I needed to find information about train times. Did their jobs satisfactorily but didn't go 'extra mile'.
staff seemed friendly, breakfast was good,car park at the back,which is good,we had a courtyard room which was fine, no bath though,just shower nothing
The staff were very friendly and attentive to our needs.
Clean, comfortable, friendly staff, brilliant Thai restaurant across the road
clean and good value, super breakfast
Friendly and helpfull staff N/A
Easy going polite staff with a sense of humour. Restaurant food was excellant ,freshly cooked and able to deal with a special diet imaginatively. Double room with shower was perhaps a bit small
The room was very clean and pleasent. The staff are very friendly and accommodating
Size of room and bathroom. Plenty of room to move about, important for me as a disabled person. Slight difficulty with narrow winding staircase.I have limited mobility. I could manage up but not down. However, there was another regular staircase for going down!
Staff were really helpful and polite. They took the trouble to use your name.
very comfy bed
courtesy and service
friendly staff, good food, nice atmosphere
Nice surroundings, friendly staff. Cold.
great service and food staff responsive and ensured we had all we needed nothing
Rooms are of good quality and clean, the restaurant was of very high standard both for evening meals and breakfasts. Even the dog was happy!
the room had a musty smell.The staff were quite young and seemed inexperienced although helpful.Overpriced.
Clean room friedly owner. its a BandB clear and simple..no frills, plain and simple. Not worth £95 per room.
Clean. Well lit. Pleasant staff. Good location for our needs. Few 'flat surfaces' in room - nowhere for a lady to get ready for an evening out (mirror, socket, table, chair not in proximity). Not even a shelf in the bathroom to put a toiletry bag! Breakfast certainly below what I'd expect for such a place - 'full English breakfast' wasn't close to 'full'.
Staff friendly and helpful The food was of a poor standard and overpriced
Good Pub, Lively atmosphere, quiet accommodation Shower soak away
Restaurant area is excellent fanily room above bar was very noisy until gone 1am - rooms in main annex would probably be excellent though
Wonderful service NO