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Excellent receptionist: helpful and proactive
The staff has always been helpful and friendly. Public areas could be modernized. Free parking on roof must be accessed via supermarket next door.
I had never stayed in this hotel before but it was a good stop off point between the channel and southern germany. I thought £40ish for a 4* hotel was pretty cheap. From the outside I was disapointed, its on a busy street joined to a supermarket. However, the hotel is a bit of a hidden gem. Large reception area in marble with an art deco theme, cocktail lounge and basement italian resteraunt. There is free parking on the roof, classed as insecure and secure parking for a fee in the underground garrage. There is always space on the roof and access is more or less restricted so I parked there. The room was large and spotless with good a/c, flat screen, mini-bar(useful fridge)and,not common in Germany, tea and coffee tray in the wardrobe. Staff could not have been more helpfull. Use of well equiped and underused gym club next door for free. 4* hotel at a budget price with a lot of extras thrown in. Liked it so much I stayed there on the way back as well! 10 minute walk to main shopping area. If you park on the roof at about 3rd floor level, there is no lift just walk down the stairs or the ramp.
Staff were nice. Good, yet expensive, Italian restaurant. Parking fee and the separate charge for breakfast, which was not a good value.
Friendly welcoming staff at reception. Easy to find from railway station, Close to City Centre Price for breakfast rather too high.
central hotel close to facilities in the town
Very tasteful deco and really soothing energy in the room. One of the best mattresses! Narrow space for toilet and shower.
It was comfortable and convenient for our business location. The restaurant menu was somewhat limited
Clean if a little faded around the edges. Probably in need of a little updating but for the price then no complaints.
they always care for your stay very comfort any let you feel that you are not allon and at home thank you very much
The breakfast was ok The linen on the bed was clean, I decided agaianst looking at the matress for fear of what I might find. The room was dirty with enough hair on the floor to create a wig!! There was an old cooker and filthy cupboard in the room for no apparent reason. The shower cubicle doors were faulty and one actually fell off.
Very value for money
Location near tram station. Access to the rooms.
The stay is very comfortable. Not noisy. Room service done everyday. Breakfast is very good. The WiFi was troublesome and was not working most of the time. Even after complaint to the Hotel Staff it was not taken care of. Besides the washbasin kept getting clogged and despite complaint no action was taken.
Good location, close to both the city centre and the train station. The main hall (where breakfast is served) and the rooms are in two separated buildings. This is not very convenient.
Great price, good location. A smelly bathroom can ruin your stay. A clogged shower makes it even worse. The hotel is pretty big, and the building has two sections: one of them seems to have been an apartment building in the past, which the hotel recently acquired. It looks like they had to install en-suite bathrooms to the rooms, and they messed up. Be sure to ask at the reception for one of the "classic" rooms, since the recently adjoined section doesn't yet have the quality the rest of the hotel seems to have.
everything: services, breakfast,cleanliness ,.... No
Room was modern, clean, and quiet. Staff was helpful.
60 Euros for double room (two peoples) including a nice breakfast, free internet in the room, beds comfortable and very clean, I will say yes.
It is a great hotel. It is very modern and comfortable. The staff is very friendly and efficient. I thoroughly enjoyed my stay.
Great Location, on the Park convention to Market Place & Train Station.
The breakfast was really great
I felt like I was in a safe environment and it was within walking distance to shopping and sites
Very helpful and attentive staff, great food & comfortable, immaculately clean rooms. Perfect location if you are going to concert at Stadhalle, which is just next door. Recommended!
This hotel was a great place to stay during our short trip to Karlsruhe. The room and bathroom were very clean and spacious. The staff was also very helpful, and spoke excellent English.
Great business hotel very close to the congress center, fabulous breakfast (19 eur pp), quiet spacious rooms, 10 minute walk to city center, close to a large park. Expensive Wi-Fi (didn't use it).
It was close to the Theater It was too warm in the room, there may have been something wrong with the A/C.
Lovely hotel with friendly staff. Room was very comfortable. Excellent location. No
near city center..modern rooms...they have good holiday rate internet is expensive
The Hotel has a somewhat 70's outside "charme" but inside it is really nicely reneovated. The personal is very friendly and the breakfast (12 € per Person) is really woth it! The way to the Hotel is somewhat tricky, as there are a lot of construction sites in the City at the Moment.
This Hotel has easy access to the tram system and is near the underground. Shops are 500 m walk away. There is no bar or food available between breakfast and 1700 hours. The Hotel is more suitable for business people, than tourists, and lacks a fitness centre. The car park charge is 10 euros a day.
Everything! Loved it!
Room was very small and warm. Window could not be opened.
We booked this hotel on going home from Italy to the Netherlands. Zoo in front of hotel and shops and restaurants are about 10 minutes walk. Good value for money. Price of breakfast is high.
Service, Clean very comfortable rooms
Price. Room. Effectivness of wi fi connection. Parking too small.
the staff is very helpful. Espesially Mr Ihsan ....
Quiet surrounding, conditioned room, Shower-head too low, bed too soft
everything was perfect.
Large room of good quality, good food Reception was not very friendly, small beds
excellent restaurant, very helpfull staff
the swimming pool and the wellness center
Sensational room with a vast, extremely comfortable bed. Large bathroom with marble walk-in shower and full size, extra deep bath. No dvd player. And the rate offered by Booking.com for a suite was actually for a deluxe double. Fortunately the hotel upgraded us for a special price as there was one suite left available.
Cleanliness of the room, design of the bathroom I would not rate this as a four star hotel. The lobby looks very dated, there are hardly any additional services (e.g. no pool, no fitness, hotel bar closes at midnight), and if you're there in summer prepare for a hot and steaming night. Both the main hotel and the dependence opposite the street are very hot and do not feature airconditioning.
its close proximity to the tram network. Easy to walk into the city centre. Close to place of work
Close to Karlsruhe town center. Smell of cigarette smoke (room was above hotel entrance where the smoking guests gather around the installed ashtray).
Fantastic personel - always smiling, always helpful, great breakfast, great location! Nothing to complain!
Friendly and efficient staff, nice atmosphere at the hotel, dinner in the restaurant was delicious and breakfast also good
The room is large and clean. Specially, the dinner in the restaurant was very delicious!
Good bedroom, modern, well equipped, decent size. Helpful, friendly staff. Good breakfast in spacious dining room. We did not eat at the Hotel but receptionist happily recommended an excellent restaurant a short walk from the Hotel.
The Hotel Rio is conveniently located for visiting the city center and for visiting other surrounding places (20 minutes from BadenBaden and 30 minutes from Heildelberg). We stayed in the new building and our room big, comfortable and clean. The bathroom was fantastic with a massive walking-in shower. the hotel staff was very friendly and helpful. Every morning we enjoyed a delicious and abundant breakfast. Good price for parking the car,
Staff, location and inclusive breakfast (wonderful presentation) I had some problems with front door lock..changed rooms one night later. Electric circuit breaker switch went out...Hotel Staff very responsive to my needs however a bit inconvenient.
As a business traveller, the internet access was great - though signal quality was a bit low during early evening. The restaurant was spectacular. I wish I had time to explore the spa services a little more - they looked incredible. It was quite nice to have parking available but it was always very full.
We stayed here for one night on our way to Slovenia. We found the hotel extremely comfortable - our room was lovely and the staff were welcoming and helpful.
The restaurant is amazing. We spent a lot of money there for just one night but it was very nice.
Smiling receptionist. Easy parking. Big room. Good breakfast. Access to town.
Very well presented and great comfort. Food was excellent. Parking fee for parking car.
The room was excellent - we were told when we arrived that we had been 'upgraded to a junior suite'. The staff were welcoming and helpful. The breakfast was amazing!! The one thing that was not mentioned when we checked in was the building work that was going on in the hotel during our stay. Unfortunately our 'upgraded' suite was very close to this (a few feet away) and the drilling started at 8.00 in the morning . . . .
Request made at booking ignored. Night receptionist was incredibly rude.
Central situation, comfortable, suprisingly quiet. Ideal for a business visit to Karlsruhe - trains, taxis and trams on the door step. no
The hotel was very neat, the rooms and bathrom were spacious, the decore is charming. The breakfest, served in a beautiful room, was divers and in best quality. We had a diner in thr hotel restaurant; it was delicious and well served
Very pleasant indeed and the staff were both articulate and friendly
I was only in the hotel for 9 hours, but I was impressed by the attention given to me by the staff. Only that my room was too warm
Traditional hotel atmosphere with a small library and good facilities in their junior suite - really a large bedroom with seating for three to four people. The small bar allowed smoking and there was no nearby seating to enjoy a bar drink without the smoke. The clothes hangers in the wardrobe were the no-thieving type and were extremely difficult to use. This four-star hotel should provide conventional hangers as many others do.
The staff went out of their way to accomodate our needs. They were extremely friendly and the service was great. I would have liked to see boiled eggs at breakfast instead of just poached or scrambled( those were not cooked enough for our style or taste).
Hi ceilings, very spacious rooms. Nicely quiet and close to the central station Equipment in Fitness outdated and not functioning very well. Extremly expensive internet
Very good breakfast selection
Very quiet at night. Excellent breakfast.
Nice, relatively modern hotel. Good breakfast selection. Nice location. Friendly personnel. Extra charge for Internet access (T-Mobile); breakfast not included in room rate.
The staff was extremely kind and helpful. If I could request on thing....I would want to see and upgrade in the fitness room.Maybe another treadmill and up graded equipment. Maybe more, two or three, english channels on the telly, though I respect that we are in Germany....Thank you
Wonderful breakfast! The sauna facilities didn't open until 14.00 making them impossible to use on the day of departure - dissappointing.
Very nice and comfortable rooms, excellent restaurant and breakfast buffet (prices accordingly!), good position close to the park and to the town centre The reception staff during check-in could have been a bit more welcoming
rooms, restaurant, hotel garage internet access not included; room ac not individually adjustable
The food was excellent No english-speaking TV except CNN
Very modern hotel situated in a beautiful and convenient setting in Pforzheim. Enjoyed the hotel amenities like the free wireless internet and the free breakfast. Definitely a plus that the reception staff all spoke English, as I do not speak German. And they exchange foreign currency which is very convenient when traveling abroad. I would have liked a more extensive and varied dining menu for the room service.
Nice spacious rooms, quiet with a pleasant view, excellent breakfast. An extra bonus was that Nigel Kennedy was staying there and invited us to his room for a drink.....or two ! Arriving was fine, but one has to labour up a steep incline to get to the railway station.
The carpet in the room was very wet, it seemed that the previous occupant let the water out from the shower and it went out into the room, it was saturated for meters around the bathroom door and because of this the room had a nasty smell.
I did pay 260€ for one night in the smalest single room I have ever seen (and I travel every week for diferent places in the world). Too expensive; low quality.
American style breakfast-scrambled eggs,sauage(links+paddies), bacon, outdoor sitting area No washcloth to use in the shower
the room was vey clean and modern, equiped with all the facilities you need. breakfast was good and staff was very friendly. modern and clean hotel room 203 is too close to the reception and bar and there is no wall or hall door in between, so we had a lot of noise and little sleep. there were not enough parking spaces.
It was a very well designed and comfortable hotel. The free internet was very useful. Moreover, I have not had such breakfast before. Thank you. The hotel is a little far from the city center but you can reach there in 5 min. by a public bus.
value for money, good location
Excellent italian restaurant 5 mins walk Building works woke us at 7.20am
Nice and friendly staff. Good facilities
The Hotel Aviva is extremely new and clean. The design is very modern and open with many windows and 'hip' lamps, chairs and other furnishings. The bathroom is large and clean. The breakfast, which is included, is incredible, with anything you'd like including bacon and eggs, cereal, yogurt, etc etc. During a particularly hot spell here, we asked the staff for a fan (ventilator), which they didn't have, but they promptly went out and bought many fans. The wlan/wifi is free and easy-to- use. All around excellent hotel.
The staff was very friendly. The hotel was modern and groovy. The breakfast buffet was hands-down the best ever. Loved the gummy bears around the lobby. The extra bed in our room was not that comfortable,but this was to be expected.
Very good breakfast - beautifully presented!
Almost anything and I'd like to reccomend for those who like modern style and comfort. The parking fee could be free.
High standard of cleanliness and inspiring design. More light in bathroom, was a little dark.
The Personall of the Hotel were very kind. Below of the Hotel, there is Bar Restaurant that can be very loud for the Hotel rooms
hotel staff location shops tram system and how close to the major road network but in a small town / free up grade to a better room on arrival. football is always on TV in the main bar, hard to get a table in the bar as its always so busy
very pleasant staff and agood hotel
Cool design, beautiful hotel. Loved the automatic blinds. I am American and wanted a hardboiled egg, not soft. That is all.
Very nice, polite and helpful service, great breakfast, very clean and quiet :) Brewery is in the house was really great! no, everything was perfect!
This hotel was very nice the resturant had great food the beer was good. The room was very nice and modern and clean. The staff was very helpful ,we liked that the hotel has a garage underground. Everything you need is right there at this hotel rest,food,and drinks.
Wonderful room, wonderful breakfast, friendly staff from housekeeping to the front desk (who all speak English!) - I've stayed there 5 times and can't wait to go back!
Very close to highway No european tv channels
I thought the staff and the general layout of the hotel was very good and every facility i needed was there.
Very comfortable and well equipped bedroom. Use of the hotel pool and gym. Wonderful breakfast. No
The location close to the highway. We stayed only one night while travelling between Sweden and Switzerland by car. No
Welcome comforts for a weary traveller included excellent shower, minibar, room service menu, efficient WiFi in room at no extra cost and good range of TV channels (BBC1 & BBC2 for UK visitors) Single beds in room (although I was a solo traveller and I booked a single room, so it's fair enough, but most people prefer a double/queen size bed for one...)
On our floor there was a very strong smell of sigarettesmoke
The overall professional manner all the staff showed to the customer Noise..... during the night staff appear to move furniture around (conference rooms etc...) and the noise seems to travel through the hotel!
It is a very quiet hotel and the rooms are very large and extremely comfortable. I especially loved the expresso coffee machine!!I One of your front office staf (okan serinken) was extremely helpful.
Position of the hotel there was a disgusting smell of old pipes in the bathroom, not accetable for a Radisson. The receptions told me was not other romms available.
Very large room, perfect for a family. Excellent soundproofing. Double bed was small and hand bar on wall disrupted my sleep.
Nice Restaurant. Close to the highway. Free internet connection. No air conditioning and ventilation system in the rooms.
Excellent menu choice - friendliness of all staff. Just that the first floor corridor appeared to have Cigarette Smoking smell.
The hotel is close to the highway Munchen - Karlsruhe and is very convenient when travelling from northern europe to southern europe as a one night stayover hotel
A comfortable hotel with excellent food. Close to the autobahn. An excellent spot to break a journey back to UK Some road noise.
We have stayed there before and the comfort is as expected. 3rd bed is a little uncomfortable !!!!!
Quiet location, nice food in restaurant. Helpful service staff. My room has a bad odor, which does not go off even after 24 hours. Suggest staff to do more thorough cleaning including air freshners for each room.
The restaraunt is very good Rooms too small
The rooms (including bathroom) are so small that one barely can move!
the hotel lives upto its well deserved european hotel to stay at, reputation, the ambiance was good and the breakfast was even better. for being an excellent hotel, it unfortunately let it self down by the state of the carpark, which was under a great depth of snow and if it had not been for the kindness of other guests i would still be stuck in even with a shovel and snow chains,
Great location for travellers as so close to the motorway. Stayed in the new section which was excellent and great staff
After asking for an extra pillow it arrived 1 hour later. Informed "Oh sorry forgot" not particularly the best side of the hotel. Ask for a room away from street, noise from there starts at 5.30 am
Good position for Black forest The evening meals had a very limited choice and no one in our party (4) enjoyed the food. On this basis alone we would not stay there again
nice friendly people good food a great location the elavator buttons to the third floor did not work so good. needs some maintenance. it was ok to use stairs
Everything. Staff was excellent and attentive. Room was easily accessible and the spa/pool area was fantastic. Nothing.
food, location, apperance & atmosphire, service tv, luck of english tv chanels, bar was poor.
Excellent surroundings, friendly staff!
Quiet, relaxing,excelant suroundings 1st class pool area
Everything just perfect. I love this place,will be back soon.
The surrounding "forest" area , great place for relax and hike, restaurant waiters are good and friendly. The hotel needs total renew, the rooms are not as expected at all, we arrived with standard room reservation, and it was disaster, the receptionist offered all available room classes, but we did not change due unfair "compare to price" rooms quality , the breakfast is just bellow our expectation, the dinner was oily but fine, but the waiters were so kind, nothing to do if u want to have dinner in the surrounding area, even with a car, so u need to stick with the hotel restaurant.
That the hotel keeps up good old standards. You have enlarged the hotel in fine traditional style.
Good service, nice decor, good food, beautifull suroundings
Spacious and comfortable room, pleasant staff, good breakfast and free internet.
Friendly staff and good breakfast.
It's very good for business trip (Free Wi-Fi) and breafast is very nice.
The location and it was a good value.
nice breakfast buffet
The staff were very helpful in giving accurate information about the city. The room was very clean & free from outside noise.
It was very reasonably priced, friendly staff, good breakfast the following morning, and they allowed us to check out (and eat breakfast) a little later than usual due to a heavy Saturday night. It was convenient for the tram to the city centre and very quiet at night. We were moved to a different room as the original room was non-smoking. This was fine, but it was a twin room rather than a double, and the beds couldn't be moved together. The room was also quite small, but apparently this is usual for a German hotel.
good sized room,no complaints a little far from centre
Very friendly and helpful staff, clean and comfortable family room. Quiet location. Extensive breakfast buffet. We stayed one night en route from France, and the location was quite OK from the motorway.
Everything, but especially cleanness, breakfast, quiet area, internet at rooms! I can only recommend this hotel.
It was a very pleasant stay. l
We stayed here for the second time and again it was very good, fantastic family room and nice brasserie with friendly service next to the hotel.
We were there only one night, but the staff recieved us graciously.
Good location near centre of Ettlingen
Ultra modern rooms and decor. Nice balcony, vaulted ceiling, large bathroom, free underground parking, lots of TV channels (more on that later). Two good restaurants next door (which were part of the restaurent) but on the expensive side. The TV unexpectedly showed pornographic previews which were located right next to the cartoon channels. Luckily we noticed this before our children. Had to quickly go to the front desk to disable that feature in the room.
the location, the simpleness
Internet should be for free, EUR 8,- for 60 minutes is rather ridiculous
The bbq was excellent and portions were large. Friendly helpful staff. Very clean, modern hotel Would have been better if there was a swimming pool available.
Staff rated "good" only because contact was very limited - reception was polite and efficient
Always a good place to stay, with an excellent breakfast and well furnished rooms