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The service and the staff in particular
Why would you stay at an airport hotel when you can stay here.Outstanding service and wonderfull food
Excellent restaurant; good local specialities and local wines
Shower and Toilet facilities were very good. The Bedroom was tasteless and basic. Purely functional and completely without anything to help me relax and enjoy my stay.
almost new facility, clean rooms, very good location near highway and airport wi-fi coverage only within common areas, breakfast not included in the room price
Room service was poor. The excuse I received was that they do not have a team dedicated to this service, which to be completely frank is non of the the customers business. We asked for some hot water, one waitor even dared to charge us 10 euros because he was so busy downstairs! We waited for an hour, and eventually got fed up, went down to the restaurant ourselves with a kettle asked them to fill it up.
The staff was very friendly and welcoming. The facilities were immaculate and comfortable. And my wife really liked the shampoo!
Excellent rooms. Restaurant buffet option good value and very good range on offer. Main menu also good. Wines a little expensive. Shuttle driver did not check if anyone else was waiting in reception before departing. With a 30 minute wait between buses this would have been very inconvenient if we hadn't managed to stop him leaving without us.
very kind people , even very late at restaurant
As good as I expected - high standard of NH Hoteles at a very reasonable price!
room, wellness area long waiting for food at the restaraurant
easy to access, nice modern design and ambiance, motivated friendly staff no smokers corner inside
Expensive breakfast and wines!
Though fairly small in size, the room was modern with great bed and flatscreen TV etc.. The bathroom in comparison was large and well equipped.
close to airport, also close to sbahn and bus stops no
As Priority Club Member I stay at the Holiday Inn Express hotels a lot all over Europe and globally- this hotel is exceptionally good with regard to friendlyness of staff, service and outstanding I found the breakfast- even when you have to leave ealier than service would start, will stay again and can only recommend to any traveller! Maybe a small bar menue for the evening hours would add value?!
Very comfortable bed, nice and homelike room. The teapot in the room. The possibility of bar breakfast in convenient time, f. example at 5 AM.
maybe new hotel , but missing a fitness room.
brand new hotel, clean, nice rooms, well equiped, good breakfast in short excellent value for money on our way to the ski slopes of Austria dinner opportunities in the immediate neighborhood are limited (hotel does not have a restaurant that offers dinner) The flying boat restaurant around the corner offers some nice Italian food though
Nice clean hotel. Good parking. Comfy bed No Fitness centre, no restaurant and therefore no food after breakfast. Such a pity to allow people to smoke in such a nice clean new hotel
Everything was quite perfect No complaints
The hotel staff was very nice and very efficient. We checked in late and they had everything ready for us right away. Very impressed. The breakfast in the morning was also very nice and the staff was very nice. The room was pretty standard. there were some stains on the carpet but all in all, it was very clean and with a comfortable bed.
Friendly staff, excelent conditions, very good breakfast, very clean. Good position for airport, and not far from S-bahn ( 7 min walk ).
lacation.. near airport yet silent. at 4:00 am, fire alarms went on with no apparent reason. It was not possible to sleep the rest of the nignt.
Everything in the room was designed to be useful in the best way. This was evident.The facility looks new and gives a very comfortable feeling. An ironing board would have been useful.
Good price, clean and near the airport. Flying out early the next morning, this was a great overnight stay to avoid driving too early "in case" of traffic etc. The surrounding area is pretty industrial, not sketchy, but not a great place for an extended stay, especially on holiday.
Nice airport shuttle Front desk clerk want to charge a higher fee than quoted online. She is rude and unfriendly.
The hotel is advertising free shuttle to the airport However the shuttle operates only from 4:30am to 8:30am and from 7:00pm to 11:00PM
Over priced, no free wifi, very cheap looking bathrooms, no free parking, restaurant, which has a very limited menu, was out of the too dishes I had chosen and the one I got was bland. No minibar, really basic, and the location is not convenient as an airport hotel.
excellent friendly staff and service for checking in and getting food and early and late hours very helpful when travelling on business
Good clean hotel, close to S Bahn, just one stop from the airport and Fair Ground. Excellent Breakfast and practical restaurent
I dont know I did not like being woken by the maid at 0755 in the morning
Internet access with low debit
Had a lovely dinner, food was wonderful - good service. n/a
Charming friendly receptionist when we arrived on Sat. 9 Aug. And very comfortable, well-equipped quiet room.
kindness of staff, garage, convenient location hotel's restaurant was closed for dinner
I liked that the hotel had a restaurant and bar, and that breakfast was included. My room was spacious and was quiet. I found it unusual to not have a clock in the room. I had to turn on the TV to know what time it was.
It was in the centre
No free internet access, and paid internet connection is quite expensive and quality is terrible.
It was a very comfortable hotel, clean and well maintained, huge beds and excellent breakfast. The restaurant was closed and as we had a young child with us, would have prefered to eat in.
Clean room, pleasant staff
Excellent sofa bed which was so easy to fold up we were able to use it as a sofa during the day which left room for our 2 young children to play on the floor. We had chosen this hotel as it was advertised as having mini bars & tea and coffee facilities in the room however it didn't which was an inconvience as we had food and milk to store.
good business location after a working day easy to reach very noisy hall because of footballtabel and other computer games
Friendly staff willing to give extra help to strangers finding their way around town. Air conditioning unable to keep the room cool.
This was our last night before going to the airport after a 3 week trip. We had forgot that there was a swimming pool and it was hot so that was a plus. We also enjoyed dining at the restaurant and were tired so we had everything we needed there. The breakfast was the best we had in 3 weeks! I would definitely recommend this hotel and the value and price were very reasonable.
Kindness of staff The staff could ask if we need a child chair
Rooms very tidy, and clean. Staff were very friendly Breakfast was good.
Friendliness and efficiency of the staff Ae a wheelchair user, I found the bathroom a little too small, especially with regard to placement of the toilet, which ideally should not have been placed close to the wall with handles only on one side
easy to find, just in front of my business destination the rate advertised "including access to super fitness center" well... it's 15 min drive away!!! buffet dinner only, sad.
Staff helpfull and welcoming. Modern equipment. Great breakfast buffet. Nothing within walking distance.
the bed could have been more wide, it was a bit small
Everything was acceptable, but that is all. The room we were given was right next to a busy road and the pavement was right next to the window looking directly into our room. The room was very noisey you could hear every noise! Finally we were told to park our car in the underground parking area, with no alternative parking offered, on checking out we were asked for a further €12 for parking, which really annoyed me, especially as they, (the receptionist) then reminded me there was a nother area we could have used for free!
Very nice room
The hotel had no bath tubs - and I actually asked prior to confirming the booking and was told that all rooms had bath tubs. We had to book another hotel for our stay in Stuttgart. Not happy!
Location is outstanding, near Altstadt &numerous good restaurants. Some free parking behind hotel. Free newspapers, incl IHT. WiFi free in lobby, restaurant area. A lot of Americans live in the area but they have almost no American customers. This was not a problem, just surprising.
Only the staff, I would think. No real comfort. The elevator always took ages to arrive. No restaurant. Have stayed in much more comfortable places with a lot more facilities at the same or lower price.
Very obliging staff quiet comfortable room No
Spaceous, clean and quiet room under the roof. Good parking facilities. Correct and friendly personnel. Route description was not so clear.
breakfast is very good, location near city center+train station.Decoration is funky. i didn't like that no reception representitive is available after 8PM,so it is impposible to expect any hotel services after this time.
Only 5 euro for WiFi, smoked salmon for breakfast, free fruit in reception and free bottled water when checking out - all good value. Charged for local calls used as part of a calling card. These should be free calls.
cheap five star hotel - value for money - close to a shopping mall
breakfast was incredible
It was a Marriott - that is why I booked. The service from reception to house keeping was lacking. Different versions of checkout/billing from reception desk. Room was not cleaned until late late afternoon. So if you plan on going back to your room before 1530 forget about it. Would I stay there again? Not for the prices they charge. Not worth the cost...
The staff were exceptional; very polite, cheerful and welcoming.
Perfect location for business. All necessary leisure & business facilities. Internet is not free but reasonably priced and works very well. The restaurant "Steakhouse" professionally serves very delicious food. Despite of some critics I have, this hotel is probably the best in the area. Rooms & bathrooms a bit dated, in need of some refurbishment. Air-conditioning or ventilation is quite noisy. One day room was not done by 4:00 PM. Breakfast is too expensive for what it's if to be paid apart.
the staff was very friendly and helpful. the hotel was not really fit in 5 star category, I'd reckon. 4 would be more realistic. The interior decoration should be renewed.
Family run hotel with excellent service. Location is close to S Bahn stop and located downtown near quality resturants and a beer garden.
This hotel is very central in the town & excellent for visiting the Brauhaus. The staff were very friendly & the room was excellent as was the breakfast.
opening hours very good, we arrived very late but were still able to have a drink, breakfast excellent
The room was new & spacious. Really valued for money. The location of the hotel is not too ideal. Travelling to the city can be abit of problem if you're not coming via own transport. If via car, there are P+R in the nearby towns.
For a 4* Hotel I did feel that it was unreasonable to charge for overnight parking, espacially the amount of 10Euro/night
Good location, nice room, very clean and good value. Staff were unhelpfull, for example I asked how long it would take to get to the S bann station and was told that it would take 5 mins by taxi or 15 mins walking - however there was a bus stop just 400 metres away that took us to the station (it would not have been possible for anyone to walk to station in 15 mins as it was at least 2.5 miles away).
Front Desk staff, very helpful!
A quiet location yet near the business Payable Internet Connection
Close to autobahn and major shopping center. Quiet, modern rooms, friendly and efficient staff.
booking not clear for the hotel staff. uncontrolled water temperature from the shower
In is within walking-distance of the exhibition-grounds. None.
close to airport the room i was given was lately painted and smelled bad. i asked to change the room. they gave me a smaller room upstairs . the t.v. and hairdryer didn't work. they charged us 11.50 euro. for parking in the hotel undergroud,because we could'nt find a parking space outside. we thought 11.50 euro for breakfast was too much.
This hotel was in the general vicinity of the Mercedes factory in Sindelfingen, Germany. Though I'm sure there are nicer hotels in the Stuttgart area we were limited to that area since we weren't going to have wheels until after picking up our new car at the factory. So, we picked it primarily for the location, but it turned out to be one of the nicest, friendliest, and quietest hotels I've ever stayed at. The buffet breakfast was among the best I've ever had, in both selection & quality. My better half used the pool (which was deserted) a couple of times and it was nice, if small.
The fact that it was a total non-smoking hotel. Although the 1st room that I was allocated certainly smelled of cigerate smoke Felt for the money that I paid for this hotel that it was not value for money, there were no Fridge, Tea Making facilities or Air Conidition, I have stayed in hotels as a lesser cost and they have had all 3 of these factilities available. Also the fact that you could not get the lift to 3rd floor, not suitable, especially for any elderly people. Quality of food for breakfast was poor
clean room smell and security
convenience to where my friends lived. near s-bahn, also not too far from stuttgart also near sindelfingen. small rooms.tv in awkward place. no air conditioning.
I liked the sauna and the indoor pool. It was really nice.
Unadequate hotel level in relation to a 4-star category.
Hotel Berlin is clean and a very good staff. There is also quite a bit of free parking and inexpensive garage. Breakfast was the typical German variety and tasty. The layout was odd. The location was in a neighborhood and somewhat distant from other things. Not a big objection however
Clean; modern; quiet; free parking on-site; inexpensive; good Italian restaurant right across the street. Recommend. Wi-fi not free, but there is a community computer near the front-desk.
Very modern and appealing. Not really. It's a nice place.
Nice Sauna and indoor pool: those guys do the effort to welcome you! Breakfast super good. Not so much
It is the nearest to our destination not possible to rest-construction work at 7.00
Staff were very friendly and helpful. Good location n/a
The size of the room was good and the verandah a added bonus. As expected the cleanliness was first class. The central heating system needed bleeding and the mini bar had been used before our arrival and a half empty wine bottle left in the fridge a better stock control method required
The breakfast is awesome ! Location is close to grocery store & bakery (3 minutes walking). Wi-Fi is most of the time fast enough for Skype. Parking at the hotel is free and there is more available just around the corner at the soccer stadium (1 minute walk). No A/C in the rooms might be a problem on hot summer days when you have a room that faces the (busy) street (when you open your windows you WILL wake up early in the morning !). Parking directly at the hotel is limited. None of that was a "dealbreaker" for me, - will stay there definitely again !
The staff was very accommodating. My single room was small but quite comfortable.The breakfast buffett is not to be missed.
Great value. The road noise people complain of wasn't so bad. But price and breakfast easily made up for everything else. Would stay here again under the same circumstances. Parking was a little inconvenient.
Very good location close to all major activities in both the us military communities (Patch & Panzer) as well as shopping and restaurants.
excellent breakfast, good location 3km from company, near to good restaurant (100m) Quite strong smoke odours coming from the ventilation in bathroom. Lot of traffic in front of the hotel (main street), so you can't open the window
Clean, reasonable and easy commute to Stuttgart and suburbs.
I didn't like the fact that I thought that is a new hotel and instead is a old one refurbished. Probably you can find another hotel for that price
Very good and effecient staff, their hospitality was very good. Specially the bar man.
easy access to airport; free shuttle to airport; complimentary breakfast; helpful staff; free WiFi layout of room
Shuttle to airport and to Messe
The room was really cold.. The heating is not enough..
The staff was really helpful in everything.
1) The bar. The bar tender was very friendly, good-humored and professional. Great service. 2) Having a taxi service contracted was handy too. 3) Free wi-fi! 1) The young man at the counter wasn't the most helpful person - I had to ask for Wi-fi pass, for example. 2) No mini-bar in the room - what!? 3) Breakfast bar was inaccessible - too many people to fit in the lobby! 4) It took a long time to check out - the young lady was proficient, but only one hotel employee could be at the counter at once to check out customers.
Pleasant lobby, easy parking, great breakfast (and included), comfortable room Only noise of airplane take-offs in early morning, if you leave your window open
good location close to trade rair center no complains
location hotel style resembles prison. Noise from bar when a drunken group arrives wakes everyone up. Website says breakfast buffet starts at 05:00, but it doesn't and there is nothing there (we are sorry, the baker didn't arrive). Promises far more than it delivers and is over-priced.