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The coutesy of the staff on duty on Sunday, September 19 in the afternoon. The prices quoted upon arrival: parking 14euro, breakfast 12 euro, use of internet 12 euro turned our 110 euro hotel room into a 165euro expenditure. The value was not there. In 34 days in Germany, this was the most expensive loding for extra charges that we encounter in small towns, major cities and resort area. Despite the assurance in printed form of being able to arrange a late check out, I requested an extention from 11am to 12noon and was denied because the room was booked for the following night and it needed cleaning. I sat in the lobby and no one checked in to the hotel between 11am and 12:30 pm when leaving.
Very friendly staff, room was neat and clean. The hotell is in the middle of the old town, near the shopping areas. Breakfest was good (not included in the price though.) "Only" wlan and that also for payment.
The quietness was great and the staff were so friendly. I loved the car lift! though I felt it was pricey!
The Hotel staff are very helpful and accomodating
Excellent service from front office staff both before and during my stay. A great location right in the centre of the old town. The room I stayed in was comfortable, but the lighting wasn't great. Otherwise, an excellent stay.
The location is very good, right in the centre of the old town.
The staff was very polite, the rooms were convenient and clean. We got excellent back value for our money.
This was a very typical German Hotel decor wise which was very well looked after and blended in with the traditional culture of the city. On arrival the temperature was 100f.we were horrified to learn there was no air con.Even though the temperature had been extremely hot that week it was apparent nothing had been done to air the room.Although very nice the staff's knowledge of the city very poor.
Friendliness and helpfulness of staff, quiet room, all facilities needed, good shower, excellent breakfast Nothing
valet parking nein
Spacious Room Friendly Staff NO
very good nothing
Nothing special about this hotel.
Excellent reception staff, v good location and excellent breakfast Enjoyed our stay. Only one negative - there was No mllk provided with tea and coffee in room.
Breakfast was excellent Bar closes early. Although part of a conference, I was not able to get the conference discount my colleagues got because I had booked too early!
the hotel is in an ideal location for the railway/coach station & of course the great variety of shops,shops & more shops & eating places. The weather
good service, friendly staff, excellent food no
Excelent hotel staff which are there to help you before you think to ask for help. We were extremely satisfied by their offer for family and our kids were also happy.
Comfortable, quiet, good service. Limited parking spaces at hotel.
Excellent service good breakfast, train station a 30 second walk from the hotel.
location excellent staff very helpful would have liked facilities to make tea in the bedroom
The hotel is exactly the way you see it on the pictures and in the description. It is nicely located in the older part of downtown Bielefeld. The rooms are very simply furnished. You get everything you'll need, but nothing in addition.
Good position for town and shopping. Room just a bit dated.
convenient to Gerry Weber complex
Great city location, nice staff
Location in the city.
Very clean and comfort hotel I have used to have breakfast including in the reasonable hotel price. This time it was not the case and the separate breakfast was too expensive.
Excellent location and good-sized, well furnished rooms. Helpful staff. Hotel breakfast with € 16 rather pricey. Good choice, though.
The quality of the hotel and the breakfast No, just what is mentioned above
For me the Hotel is excellently located at the edge of a pedestrian area in the old town and has a (public) parking lot at its disposal. Free internet access in the lobby as in all accor hotels I know is always an asset. Breakfast was not tested. The a bit too striking placement of some minbar articles outside the actual minibar that seduced a Dutch colleague to believe that peanuts were free of charge. Maybe partly his fault.
WLAN No WLAN in the room.
Walking distance to the train depot, close to everything one needs to buy, restaurants, dept. stores, boutiques, travel agencies, churches, ect, busses, public transportation. no
Good srcure underground parking lack of drawers & shelves
shoping, spending time with relatives
This hotel is not advisable for business trips because it's located in the "red light" district. Not very representative if your business partners drop you off at the hotel.
Staff were extremely friendly & helpful. Room & hotel precincts very clean. breakfast was a nice mix of fruit, bread, meats etc. Compared to similiar accomodation found at Travellodge etc I thought the room quite expensive.
Comfort The internet was not free.
the staffs are very friendly and would like to help. the location is just perfect downtown and very close to train station.
Excelent breakfeast; the central station is less that 10 minutes walk. The noise from the street and trains.
The location and the staff, it was lovely and clean and nothing was too much trouble. The parking was good too so you didn't have to search for a space in the city.
Friendly staff, nice atmosphere It was quite warm in public areas. A lot of noise from traffic.
The rooms are pacious and confortable, the breakfast is good and the dinner in their restaurant is OK. Hotel/price are very good and I can recommend it. -
was free to come and go.Hotel very clean.Beautifull bedlinen and fabulous pillows. it was dissapointting there was no coffee/tea making facillities. Particularly as no room service after 22.00 and 10.00,I had bronchitis during my stay and felt unwell during the night and would have loved a hot drink.
I liked the convienence of being in the centre of the city with good access from the motorway. I was unimpressed with being sent to a room that had not been cleaned but after a trip back down to reception a new room was found and this was much better.
Location, friendly and helpful staff, good quality rooms.
Easy to park car,breakfest should bi in the price.
the location in the center of Bielefeld the train on the street at night
The hotel was great, however some of the facilities should be inclusive such as breakfast. paying separately for breakfast
everything above no nice bar
Well designed and well equipped for my purposes; several days visiting a relative in Bielefeld. Excellent proximity to transport infrastructure. No
I am hard pressed to find anything good about this place. The telephones didnt work, one of the two lifts didnt work, it is right beside the tram line which starts at about 5 30 am and is very loud, the staff are typically rude, the breakfast was unpleasant. For 115 euros for a double room I would have expected more from a hotel.
car park underneath
The room seemed quite bare with only one chair and one picture on the walls.
The people in bar and at reception were very nice. I had an internet access problem, it took 20 minutes, but they fixed their wireless access immediately. Overall very friendly staff!
Service was very good, personel very kind and helpfull Room does not have airco which is absolutely necessary when the weather starts getting warm
this hotel is by far one of the best I have stayed in. the staff were so helpful and the spa facilities superb. the restaurant and food were of gourmet standard and my room was spacious and excellent absolutely nothing
the meal we had was very good/ service ok reception said that staying in hotel wihout breakfast was not possible.-finally they accepted
Friendly staff, great food, good amenities & location Room was ok but a little basic
a very good looking hotel,excellent staff never have met staff so friendly,at the reception,bar,breakfast food very normal,not good for a hotel of this class,bed rooms very poor designed
easy access to motorway, overall cleanliness sagging mattress
efficient and spacious room, clean, wonderful fluffy bedcovers, good shower, nice breakfast location close to autobahn is pratical when you're on the road, not if you want to be downtown bielefeld
Should really be considered more a 3 star hotel - then it's ok for the money. Very small TV. Very expensive internet - T-Mobile only (with credit card) at Eur 8.00 per hour.
staff were extremely helpful
Good food and service in the restaurant
Helpful receptionist. She could give me directions to reach a downtown location.. Very good service in the restaurant. The service people during breakfast should be more friendly to their guests.No mini bar service in the rooms.
The hotel is very situated for the town centre which has fantastic shops, also there are several very good restrurants within walking distance.
the friendliness of the staff and we like the wonderful breadfast
Staff were very friendly and helpful, nice clean room and a good breakfast No tea or coffee facilities in room
Central to where we wanted to be
Hotel staff were very friendly
Very friendly and helpful staff.
A very nice family run hotel. All the staff were very helpful. Nicely located for the town and autobahn During the summer it will be very hot in the rooms, so some kind of air conditioning or fans should be installed
Good service and breakfast. Clean rooms. Low quality mattrasses.
old furniture, too few light in the room
Clean friendly enviroment. No.
The warmth of the room
The restaurant was very good we only used it latterly as we were put off by the poor quality of the breakfast. The breakfast was not very good, limited choice and not kept freshly re-stocked
The accommodation was clean, comfortable and excellent value for money Nothing to dislike all was very good.
This is the second time I have stayed here and the standard was once again excellent, the staff are helpful, the rooms are clean and the food is very good.
Friendly staff, good restaurant, excellent value for money
The hotel was comfortable, quiet and relaxing, just what my wife and I needed after a long day travelling. We found nothing to dislike.
Friendly staff, good food and comfortable room.