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The surroundings were very nice. The food was very good, both dinner & breakfast. The hotel was old, but still very cozy and charming. The machinnes in the fitness were brand new = Excellent The opening hours for the Spa. People were naked in the sauna, which is not my thing...
We had an excellent stay in this hotel although I think this is more a 4-star hotel than a 5-star. Our room was big and very clean but furnitures and bathroom are a bit outdated. Nevertheless everything was clean. Hotel infrastructure is great with pools and gym etc. - all very clean. Breakfast is ok. The saturday's night buffet was great and delicious. Conclusion : great hotel with some improvement areas. Congratulations to the staff and the manager who are all very nice and helpful.
The hotel was wonderful and we will definitely stay there again. It was very clean. The hotel room was a large suite, and although the furnishings were a bit outdated, it was extremely comfortable. The bathroom was deluxe with a jacuzzi tub and electronic shower system. The room had two toilets even. The amenities were great: The pool was beautiful and the perfect temperature. We had it all to ourselves when we went swimming since it is heading into their slow season. The workout facilities are beautiful. I am a huge breakfast snob and not easily impressed; however their breakfast was superior. A very large display of items including fresh fruit and 3 kinds of eggs, and little sausages. Best of all was the homeade pastries. The croissants were better than anything we had in Paris - so flaky and buttery. I could have eaten my weight in them. All the little extra touches made this the place to stay: turn down service at night with chocolates on your pillow, free shuttle service into town, hot milk to go with your coffee in the morning, and a gift when you leave. We were there for the Echternach Marathon. They asked if we finished and then gave us a bottle of champagne to celebrate. The staff was very friendly and always had a smile for us. This is a top notch place for all those reasons. The town of Echternach also has much to recommend. Can't wait to go back!
the location was marvelous. The hotel staff very friendly and multilingual.
Fantastic wellness facilities, pleasant & helpful staff, superb quality of buffet breakfast, all rooms have a private balcony. Nothing
Pool and associated facilities Rooms need revamping
Fantastic view, always approachable and helpful staff, comfortable room, fabulous buffet breakfast. I don't think there was anything I didn't like!
Some friendly staff. This hotel advertises as quiet and peaceful. Yet on Friday and Saturday nights it allows extreme noise and does nothing to stop it. There was only one junior member of staff on duty, no one on reception and it was necessary to get dressed at 1am in the morning and go downstairs to ask if the noise could be controlled. The member of staff was young and unable to do anything. During the day some staff members were unfriendly. The room facilities were clearly not up to the advertised standard. Also we were told not to take bottled water or snacks into our room because they want you to use the minibar. Food and drink was very expensive and if something is not up to standard no refund is given. This hotel does not seem to encourage British guests. We would not stay there again.
Friendly staff, good food Rooms and furniture need updating, spa facilities small, only one restaurant working. Far from 5 stars.
Very friendly and helpful staff. Spa complex extensive and modern. Good location overlooking the town. Bathrooms beginning to need modernisation. The hotel prides itself on its gourmet dinners which are expensive and well supported, but does not offer any alternative except to go into town. For a 5 star this seems very limited. This should be made clear on your website and in the hotel information.
it is not 4 star hotel, i think it is only 3 star
i liked the wellness features and swimming pool, i liked the yard and the comfort lounge rooms
One of the most wonderful and beautiful walks/trail in the "world" passes by the hotel and excellent spa
Staff are kind and cooperative, dinner was good. Well maintained but facility is a bit old.
the quality of the restaurant was excellent, the service at table was discrete and efficient. the location with the walking routes very close to the hotel was very practical, the wellness centre with the swimming pool although small was nice (but we were lucky that there were very few guests otherwise it would have been too small and soon crowded) we did not like the first room too noisy as on the road and we dislike the new building, that has an awful architecture wrt to what I had expected to be a "chateau".the building and the furniture including the carpet are too old, and shall be renovated to be up to a 4 stars hotel. bicycles were not available. overall the hotel is a good 3 stars, but certainly not 4 stars
the location value for money out of line, and without being respectless. it's more an hotel for older people.
Hotel well located for walks/hikes in the 'Little Switzerland' area but also possible to walk into Echternach. Set in lovely peaceful grounds.Comfortable well-appointed room. Very good buffet breakfast. We enjoyed the use of the swimming pool and steam room after a long hike!
good, comfortable room and a very nice wellness and fitness area tiles around pool were very slippery when wet.Slippers might be provided by the hotel
The property is very nice and only a 5 min drive to downtown. The pool is great. As the wellness center didn't open until 4pm, the kids had the pool to themselves in the am. No vegetarian options in the restaurant. Terrace very small and not very attractive. No lawn chairs outside to sit in the sun, just steel benches. Rooms are small. Glad we didn't pay the extra Euro 26 per night for our son as this would have made the room too overpriced for what it is. Breakfast service friendly but slow.
Very friendly service and very efficient cleaning.
Friendly and helpful reception. Excellent bed. No shower curtain over bath made use of shower very difficult.
Very clean and friendly
Staff was genuinely friendly and we received good service during breakfast. Our room had a huge terrace with comfortable deck chairs. Very peaceful environment. There's a difference between the new section and the old building. The old rooms are basic albeit very clean and comfortable. If possible ask for the new rooms. Plus, we could have appreciated more guidance on the available hiking routes and tips on special places that are worth visiting.
The staff was simply wonderful, the food was beyond compare & the setting was great! What a wonderful stay! The view from our room was also just beautiful & the setting was very serene. Definitely one of our favorite places! Also parking wa a plus. The towels. Although no airconditioning in 90 degrees, the breeze kept it comfortable. Somewhat inconvenient with no elevator, but the good aspects more than made up for any inconvenience.
The food and the quiet location. Shower head can only be used in the bath, ie cannot be hooked up on the wall and no shower curtain.
The hotel is peacefuly. The duplex rooms are comfortible with balcony. Breakfast was good. You need car to reach first city.
Quiet location in pleasant natural surroundings, nevertheless closeness to town. Friendly behaviour of staff. No air conditioning in room. Limited number of TV channels on TV. Beds could be more comfortable.
The location was nice and quiet,-yet not far from the action. Too many flies,especially when eatting,-even in the "fine" dining room!!
A delightful hotel great access to Le Petit Suisse area. Very quiet location.Super hotel.
the location the room was stuffy. the staff was not very helpful. breakfast was not served until the time advised to us. noisy street.
Charming hotel -excellent location right on the pedestrian street in center of town. We were there at a quiet time so there was no street noise to bother us and we loved the room. Keep in mind that the hotel is located on a pedestrian street so you can't drive your car to it. We didn't realize this and consequently spent a lot of time looking for the hotel. Head to the bus station and park for free. Then find the pedestrian street and the hotel. We chose to stay parked in the bus station and avoid the stress of having to find the hotel's parking garage.
Good location, pay parking nearby.Free parking by bus station, 5 mins from Hotel. Bathroom needs updating. Bad smell of smoke in public areas.
Centrally situated and convenient, with parking for our car. Our room was comfortable and the buffet breakfast was good. Quite a lot of stairs!
Nice rooms, friendly staff, very good restaurant
The hotel is excellent! I stayed in much more expensive hotels and they were looking much worse. It's cosy and nicely furnished and the location is perfect. The only thing that could be improved is breakfast and some tea and coffee facilities could be in the room.
Central location parking/access was a bit tight.
The situation was excellent and the manager made us very welcome. The speed of service at meal times could be very slow but the quality of the food was very high! Such Tournados!
Everything was perfect with this hotel, the staff were friendly, the room was clean and cozy, the location was perfect and the restaurant was top notch. We will be going back, hopefully soon! Absolutely nothing!
The room was non-smoking, but there was no mistaking the smell of a smoker, which was being "masked" by fresh scented flowers and popourri. It was dark and gloomy inside the room.
friendly reception, good information, they should make the rooms a bit friendlier.
Very good food, old world charm e.g. real silver coffee pots and very friendly and helpful staff.
Pleasant staff, clean rooms Old noisy building, beds make noise and the shower is lousy.
Excellent family run hotel.Very friendly & helpful.Lovely food. N/A
out of the way location in a very pretty area Bathroom was updated, beds were not.
The food was geniunely outstanding and the proprietors are so wonderful -- they continually went out of their way to help us and to advise us on local points of interest and things to do. The hotel is a family run one and it is in a charming village.
Really great Hotel, Not a modern but very friendly and comfortable place in which to stay. Very close to the walking trails, and the dinner after a long day walking was absolutely beautiful. Will use again in the future.
Off road parking provided, multi lingual staff, good beer on a hot day. Nothing to do in the evening in the hotel or local village
it was very disappointing,it was inneed of renervating. the rooms where full of flys,all the walls ceiling windows and thebed wherecovered we payed extra for a balcony we could not use becouse of the flys
The friendly staff they were very helpful
Tranquil setting, quiet village, relaxed attitude towards smokers! Attentive staff. Good food.
good location sober room
Lovely hiking paths from hotel.
Nice location. Quiet. Good friendly service. Food reasonable. No soap dispenser in shower. Cooking not quite up to Luxembourg's usual high standard, but acceptable
good, albeit invariable breakfast - Internet access (after some back and forth) - nice veranda/terrace lousy room, tiny bathroom, old, beat-up furniture, terrible room location and "view", thin walls, could hear the neighbors as if in same room; hotel locked after 11 PM-had to ring owner/manager out of bed to get in
Central location, good value for money. No on site parking, but there is public parking withing 10 minutes walk of the hotel.
sympathy of staff, polite staff, clean room and bathroom
staff warm and welcoming, lovely room in great location, just stepped out the door on to the square. Restaurant outstanding, great food, attractively served and at reasonable prices.
Everything Every day the same breakfast
Rooms were nice and comfortable, the staff was ffriendly despite the language barrier... All was good The Lack of internet facilities was not good
Very friendly and helpfull staff, clean hotelrooms that were beautifully renovated in 2008.
Centre of town with secure car parking available. We stayed half board. There was no choice of menu for the evening meal i.e. a set meal. It was not a problem for us. The food was excellent. However, it could be for some people eg for those who do not like fish for example.
Very clean. Nice atmosphere. Very good breakfast. Good location. Room was a little too spartan. Bigger TV would be nice. Alarm clock would serve better closer to the bed. Staff could be a little less "proper" and a little friendlier.
A quaint hotel in an excellent location, in the centre and walking distance to trails and parks. We had dinner twice at the brasserie and it was outstanding! Fresh food and excellent service
Very good breakfast , especially the fresh baked bread by the chef. better pillows. For these were too soft.
We booket half pension... absolute a good hotel, personal was a not super friendly, but ok.. The Dinner was perfect, breakfast was not so good for a 4 star hotel, more like a simple ibis..... good but minimal
The meals in the restaurant were excellent and the central location was very good.Had a lovely front facing room that gave a view to the square below. A tea making facility in the room would be good.
The hotel is in a good location. de-luxe room extremely well fitted out and large. The breakfast was poor and not value for money. Had to pay 9E per night for garage. Staff not very friendly.
Well designed room, pleasant and helpful staff and quiet overnight
It was clean and extremely comfortable. The noise of the bells in the morning. But it was quite expected..
Quaint room, beautiful view. Liked that it was right on the main street. Excellent restaurant. The only minor issue was that the bed is kind of hard.
Leaving ! However the positive was thet they did have a lift. The room was VERY small, basic and decor very dated, cleanliness just about OK, but smell of smoke in the room. Staff attitude & service poor. This was not what we expected and we were very dissapointed. Having no parking on site or easy access to unload luggage was a problem.
Very quiet, and close to both the pedestrian and parking areas
The hotel has all accommodations like excellent restaurant, excellent bar and nice terras.
Nice room,- for a nice price
Central location. Friendly Staff The room presented in the picture is modern, whereas the room we stayed in was very old.
It was very nice, in the middle of a nice place. Clean and neat, with very good value for money
Good location, in the walking district close by the bus station and within 5 minutes from the centre of town. First we had a room where the shower didn't worked but after talking to the reception we got immediatly a new room.
Nice bar, good breakfast, motors could be parked behind the hotel for free. Bathroom was poor
Very nice new addition to the hotel. Rooms were clean, very close to downtown and shopping. Wireless internet was only available on the main floor next to the bar, breakfast room and steak house. No internet service was available in the room. Other than that the hotel was perfect for our needs and would recommend it to anyone visiting the wonderful city of Echternach, Luxembourg.