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We have a young children, we asked why the swimming pool has got such a cold water ...the manager answered "I am sorry, but this is not an hotel for young children..."...not a nice answer (never hear something similar in a 5 starts hotel....)
Excellent resort, with excellent facilities.Ideal for spending a honey-moon or just a relaxing get-away.Superb location and view.
Wow! An amazing hotel with 5 star service and staff. Felt totally pampered and taken care of for the whole stay (4 nights). The room was wonderful and made up twice a day. The poolside was beautiful and the restaurant food outstanding. The spa and wellbeing centre does not match the 5 star standards of the hotel. The masseuses were inexperienced and poorly trained. No enthusiasm or attempt to make it an enjoyable massage. Spent almost 400 euro on 4 different massages, none of which were very good. In a place such as this I would really expect top rate masseuses.
great location and SPA facilities; friendly staff and available to help
New everything, will be hard to keep up as the years go on...but for now it's gorgeous and the spa area beautiful and gorgeous out door pool! Sulphur pool should be further away from the other
Fantastic place, wonderful SPA, magnificent view!
The staff were fantastic, they were all very well trained and very attentative to our needs
better than described
beautiful room, clean, spacious, decorative. great hotel staff, beautiful mountain views, excellent spa facilities included with the cost of room. Thermal hot springs, amazing water facilities to relax and unwind the restaurant was not very good, and very costly. there are many great and very affordable restaurants close by so food was not an issue, and the restaurants near by served affordable homeade dishes.
not expensive, nice swiming pool
Great pool, good breakfast, excellent air conditioning and overall relaxing atmosphere about the place
Hotel long past its hayday and in need of serious upgrading. No way it is 4 star. Room not clean. Air conditioning controlled by front desk and shut off at night. Bed very poor
The Hotel is close to beaches and the wildlife reserves of the Maremma region of Tuscany. The hotel site isn't very attractive and there are parts of the new hotel block that aren't completed.
the swimming pool is really nice and clean, with a lot of space. the staff of the reception have been really stubborn, they didn't give the information, it was required to ask for everything.
The hotel looks quite new, rooms are big, clean and big bathroom. Amazing shower.Excellent breakfast,a lot of different thinghs, a lot of fresh fruit, cake, breads, you don't need lunch after that.
no much - it was just a stopping point - Breakfast was very ordinary - no hot food not even toast- no internet in room - they advertise and internal and externatal pool - the internal they charge for 15 Euros per day and there are many time bl;ocked that gets cannot use - the outside pools are a long walk from hotel. no english TV channels at all on TV - there info looks good on the web - well written but not accurate - the one good thing was the restraunt in the main street calll somethin OZ - we had the best food in Italy there and would go back just for the food
very poor breakfast
Gorgeous place and gentle staff! We spent a great holiday with lots of activities for the kids. The hotel surroundings are beautiful and the personalized attention from the Montebelli family made our holiday really special. Special thanks to Elsa, Nadia and Domenico. It is hard to find anything not perfect in the hotel... but a shadowed path from the hotel rooms to the pool would be nice.
No good points Close to highway not in monticino as I expected bad breakfast not helping stuff
The hotel was not at all what we expected, in this instance the website was slightly misleading. Apart from the fact that major parts of the hotel need a good cleaning, including the swimming pool, it was the location of the hotel which was most dissapointing. Instead of a location in a quiet, rural area, the hotel is 50 meters away from a busy road which is being converted into a mototrway. If you're unlucky enough to get a room on that side of the hotel, prepare for sleepless nights.
Very nice surrondings. Spacious and comfortable room.
Compact and complete room. Very quiet site. Large garden with hammock and BBQ. No breakfast service.
There was tons of stuff to do for the family! Pools, giant chess and checkers, games, and a hammock outside for every room. Close to beach and fun to stay in. The beds were a bit old.
Spacious set-up and attractive facilities (several swimming pools). The abundant presence of mosquitos is a point of concern. We acknowledge the general circumstances as expressed by the media attention to the mosquito invasion in Tuscany during our visit, as well as the natural occurrence of mosquitos in the former swamps of the Maremma. We think, however, that closure of the stagnant water pond on the premises of the fattoria could greatly improve the situation. Furthermore, we think that the fattoria will gain attraction in future years when the newly planted trees will have grown to provide more shade.
It was a quite location The apartment was too small for four people and there was not cleaning service, which made our stay quite uncomfortable
Very nice place, a lot of flowers everywhere, two swimming pools. 10 minutes by car from sea and cities.
Nice layout of the apartment complex. Large garden with barbeque grill to every apartment. Convenient drive to Marina Grosseto and Castiglione d la Pescaia. Free laundry washing machine. Small kitchen was poorly equipped. No groceries or charcoal to the provided grill was available at the site.
The Hotel room was clean. The hotel was in a remote position in the Grosseto area. The hotel has separate bungalows and a few were still under construction. None of the facilities were available when we arrived, e.g. swimming pool was covered over. The kitchen area consisted of table and chairs outside the room - no other kitchen utensils or sink. The room walls were paper thin - you could hear the next room.
Bungalows in a large beautiful garden in the countryside near the sea. Each bungalow has it's own yard with sitting area.
The hotel is in the middle on nowhere so good if want a rest with nothing else to do.
This hotel is in the middle of nowhere. For that reason it was very inconvenient that the restaurant was closed.
Beautiful location, very friendly service, food and wine were delicious. Rooms were good size nd very clean. Not the hotel, but the area was very remote so we were unable to leave the hotel as we had no car.
This hotel was absolutely wonderful! It was quiet and peaceful and Giuseppe was the most welcoming fun any host could be. Delicious seafood dinner and great service!
One of the best holidays we've ever had. Fabio and his family are extremely hospitable, the food was great and the room very charming! I would recommend it to anyone!!
Very quiet in beautiful rural surroundings. Quality of food was outstanding and staff did their utmost to be friendly and accommodating Bathrooms only cleaned on request whilst sheets and towels could have been replaced more frequently during our 2 week stay. Whilst not a problem for us per se, potential guests should also be aware that very little English is spoken or understood
Fabio was a wonderful host. He is an incredible chef with amazing dinners offered every night. The winery is a working winery with superb wine. The views are incredible! The room is comfortable, clean, and perfect, the pool is beautiful. This was our favorite place in Tuscany.
Far too remote Limited lunchtime menu No taxis available - a car is a MUST
Fabio & his family were really welcoming & helpful. The accommodation was delightful & absolutely immaculately clean.Would definately recommend to others, but please note that a car is required to really appreciate the area fully
It's very beautiful, cosy family hotel with spectacular views! It has a pleasant pool with a good temperature of water. There are enough sunloungers. The rooms are decorated with style, spacious. No.
Position,helpfulness of staff and the rooms were magnificent.
The rooms were lovely although a little dark. The Swedish receptionist was very helpful. The breakfast was not great.
Beautiful location, excellent staff, and great resturant