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Great breakfast and great staff. Room was not comfortable for two people. There is a lack of storage. We enjoyed the hotel but we would not want to stay at this hotel for several days.
The hotel staff was very friendly and accomidating. The superior room was just that. Modern, clean and our room location was very quite and that is rare in a bustling city location. Honestly I didn't have one single complaint and that's rare for me. Couldn't ask for a better location if you're taking the train from the airport.
Location and hospitality Rate
Convenience No windows that open up to the outside air The windows open to the inside of the airport
This place turned out to be perfect for my needs. I only had 24hrs in Stockholm, didn't want to waste time on additional travel to and from hotel. Easy access to airport from here. The staff at hotel was great, very friendly and accommodating. They even helped me plan my itinerary for the day! I was able to check in early, which was very helpful after an overnight flight. Room was clean and very nice. Not very large, but for being alone it was completely fine. Would highly recommend staying here!!
I needed to get medical help when I arrived at the Radisson. Nayra at the front desk arranged for me to go to a nearby clinic and made several phone calls to expedite the process. She was so outstanding in her service! Hold on to her. She is the BEST. Thank you so much!
The pool ambiance was amazing! Loved the sauna and hot tub. Great location. Right next to the train to Arlanda, which was really convenient as a traveler! I had a hard time checking in with one of the staff members because my credit card was not working even though I explained to her that I was not going to be buying anything on the bill. Finally she understood.
the Swedish meat balls i ate in the lobby bar area did not taste good.
So close to the train station and the center of the city. Perfect walk to the theater we were going to. Not a lot for small children, but the staff was very friendly and accommodating.
Very practical location and super comfortable beds, great breakfast buffet. The exterior and it's surrounding are a bit scruffy but nothing bad, could use some touches to brighten up/update it's appearance. The business rooms are rather tight, we could not open both our suitcases at the same time so we had to take turn. The hotel doesn't have a dedicated concierge so we had to trouble the receptionists who were very busy. Some receptionists are knowledgable some are not able to help much.
Location Slippery floor
The location is great. The breakfast is great. The stuff is very helpful. Overall good value for the money. The mattress to soft for me to sleep. Standard room is poorly equipped
The hotel was so easy to get to from the airport. The Arlanda Express train practically arrives at the front door. Easy walk to ld town, shopping, sightseeing cruises and trains/buses/tram. The breakfast was delicious and a steal for the price. We also had the Christmas buffet dinner which was great as well. The room was very clean, new, and overlooking the water, town hall, and old town. The staff was very friendly and the hotel was vey accomodating with a late check out so our baby could nap and a comfy rollaway for our older child. I woulx definitely stay here anytime I go to Stockholm. I have no complaints!
The breakfast buffet was excellent. The staff was very helpful and friendly and the location was very handy for sights. We would definitely stay there again. Room didn't have the best view, but we didn't care that much.
Very nice room, very nice breakfast, fast elevators Great location: directly across from train station (for easy access to airport train) and, even better, it is diagonally across the street from the shuttle bus to the airport (which is much cheaper than the train). We saw 3 Radisson Blu's in Stockholm, at least 2 of which are on the waterfront. One is just around the corner from this one. So make sure you go to the right one.
Clean and nice staff. The majority of my issues were with the cleaning staff at the hotel. Several times we had to ask for them to bring us soap as they did not replenish the toiletry items we had used each day. Also, we had to call them to clean our toilet bowl after they had done the room already because it was clearly not cleaned as part of their regular cleaning. Pretty gross. Robes were not replaced when the worn ones were taken to be cleaned. Extra towels were brought to the room upon request but then cleaning staff did not replace used towels with same number of towels, so we had to keep calling for more. Really bizarre. In terms of the free wi-fi in the lobby, it was extremely slow when many people were down in the lobby using it. Lastly, I know there was a heat wave happening when we were there but the room would just not get cool enough, very hard to sleep dripping in sweat. Also - a bar that closes at 12:30 or 1? really odd. The concierge. Ok, first day he sent us to a restaurant that was closed. Then we told him we were headed for the Icebar one night and he did not mention at all that we needed a reservation. Very poor.
location, breakfast, clean, staff no bath, cold room
room is small
yhIt is a very nice hotel with good location. The room was very clean and nice. I wish that the breakfast was not so expensive. Maybe a good offer that incloude the breakfast.
very clean room, nice located in city center, friendly staff, fantastic breakfast our room was really chilly and we had to ask for an extra radiator. Two separate beds are always a minus when you travel as a couple..
Excellent high standard hotel. Friendly and professional service.
Location and friendly staff Bathroom quite small; door could not close
the lobby bar with life music the rooms and the surroundings are very old
very comfortable bed and linengood reception area/bar and staff food not hot enough at buffet breakfast
The staff were very accommodating and made sure I was comfortable.
Great location very good breakfast right next to train station very helpful staff Loud outside so if sensitive to that noise from train and cars either get inside view of courtyard or keep windows closed
The good service and great rooms They were doing renovation work, and could improve information about the noise that it causes in the rooms
The location near the Central station, and the taxi station nearby.The breakfast included and good.
Great location and nice staff.
great location. superb stuff. basic rooms heating was not working. internet was not free.
Really enjoyed the location of the hotel (above the funky Ice Bar) and the breakfast was lovely. The room was comfortable and clean. We were overcharged as we left the hotel, but this was quickly resolved with an email and a call to Booking.com
The hotel foyer was large, active and interesting. Unfortunately I arrived at 12:30am so ice-bar was closed but looking through the window, it also looked good. Although I was warned of the windowless room, it was a little claustrophobic. My room was tiny and for the price, I felt, it was over expensive. A similar room in my country would cost 3 times less.
Location, quiet room
Very spacious room and excellent ensuite
Location! Right off the Arlanda express. Price is a little high.
Be very careful when booking. Some rooms have to window and are so small as to be unusable. Perhaps other rooms are fine, but the windowless ones are truly unacceptable.
The very friendly and helpful staff in reception and restaurants No problems to report
Breakfast and location Room size
too expensive for what you get
Excellent location, close to the train station and the Arlanda express, the new shoping area, restaurants and the Absolut ice bar. Nice room, good breakfast. Sunday we left the room at 9:00 am and when we came back at 17:00 it was not done yet. They said they will do it latter when we went for dinner, but they never did.
We loved the design, location and the breakfast buffet Nothing special
location of the hotel, breakfast buffet no information given on arrival about facilities
Reception and room service staff were very good. The male servers at the restaurant tend to be pushy. In the name of service I felt they wanted me done and out. The female servers were very kind and attentive.
everything - room was perfect and view was nice. Bar is very cool. nope.
The view to the park from the room with all glass wall. Very comfortable bed, quiet in the room despite the size of the hotel. The spa is also great, stunning views The hotel is too big for my taste, it feels like being at an airport during a rush hour in the lobby and especially in breakfast time
Very friendly staff that took all the time needed to explain our questions on whereabouts in Stockholm, benchmark behaviour! Cabinet for storing your clothes & bathroom were a bit on the small side for a 4-star hotel.
The only negative thing is the rooms aren't hot enough.
The room and the location. The hotel is beautiful but the price comparing with what you have it's shameless. I stayed two days whitout soaps and shampos and the breakfast was too busy with a huge queue.
Perfect location close to Central Station (both, for arriving from airport and for commuting during days), new property, contemporary design with smart solutions. I was a little afraid of noise from trains coming to CT just behind the hotel, but there was really not a tiniest sound related thereto. High scandinavian standard in everything, including the bill :)
The location was excellent and the bar at the hotel also offered a great selection of food and beer. The best thing, however, was the breakfast: generous and tasty! I had reserved the economy twin room and at arrival they put us in a combo room with one bed and an extra sofa. In the end they the hotel staff solved the problem and we stayed in a twin bedroom, but not before telling us that they had no more rooms available and that we might have to move out. Clearly, there was a disconnect between what was offered through booking.com and what the hotel had to offer.
kindness of staff
Great location. It's very close to the train station and subway system. It's a 10 walk to old town and the palace. The rooms are very small compared to US standards. The Hotel has no air conditioning so if it gets hot like it did when we went the rooms are very uncomfortable during the day.
The location was great. The staff was friendly & the breakfast was quite complete. The room was quite small .
Location near Train Station poor value for money
location and quality/price ratio none
friendly personnel good restaurant nearby the centre of the city
Friendly staff, clean rooms Rooms very hot, no air conditioning
Location We booked a room for a couple and they gave to us a extra miserable bed
good location very expensive
Nice hotel. Helpful staff. Good location The walls seemed to be a bit thin. I could hear the goings on in the other occupied rooms quite clearly from my room
Location The single room was like a prison cell with no Windows. O.K. for 1 night but not for any longer period.
Its location. Breaksfast was good - standard Scandinavian breakfast Hotel has a dingy atmosphere. My room ( my fault for choosing a windowless cabin) was too small and closed - will not do that again.
Outstanding hotel. I was very confortable with the service, room, breakfasts. Everything was great. Even the location was ideal. I arrived at the central bus station and my hotel was across the road. Shopping and resturantes all around Scania. Nope, nothing negative. The Hotel was perfect.
The staff was really nice, the breakfast was good, it was peaceful the room was too small but it was a cabin room so I guess this is normal - maybe with booking it should be more clear what kind of a room it is
Very good breakfast
Centarl location and value for money
Cozy room & proximity both to the Stockholm city-center and the Central Station/Arlanda Express
The breakfast is great in the morning. The service was great too. Overall it was a very pleasant stay at the hotel and it is very closeby the central station. The hotel itself was listed under expensive in a booklet that I read but we had the felling the pricing was very reasonable for what you got.
walking distance from old town-15 min we booked room for 4 person but my son had to sleep on floor because one of the bed was not suitable to sleep on, we were charged for extra beds even we didn¨t booked any extra bed, our room was smelly because bathroom window was above to Subway fast food kitchen,
The stay was too short to give an usefull answer. Th nightgurdian was very gentle and helpfull. The room and bathroom was ok.
Clean, location, ketlle+coffee+tea, free int for int check in, break fast, all good condition n works well. Single is not big but sufficient Not cheap but considering stockhlom is good value for money
Hotel location was good.
The location is great. Just in front of the train staition, still it feels very quiet. Also, staff were very nice and helpful. I took a single room (came to the city for a conference), which was very small.
The hotel staff was very friendly and helpfull. Gamla Stan and City was nearly around the corner. The central train station was just over the street as it was Arlanda Express. Well, size of the rooms could be bigger. And it would be nice if you could open the whole window, not just one side for some inches.
A broom closet without windows
The location was perfect for convenience to the Central Train Station. The included breakfast was very good with convenient hours. The bed was very comfortable. The room was clean. Room was a bit small for two adults and their luggage. But we managed!
the hotel location is excellent,just next to the city bus terminal.we had a room without windows but we knew it already and for a w/e stay it's comfortable.the breakfast is very good the room was a bit cold
The location, the price, ...actually everything. Rooms too small.
This hotel is very central.. very near where the bus from the airport stops and within walking distance of the city centre and Old Town. Room is small but very comfortable, especially for a weekend break in beautiful Stockholm. Receptionists were very helpful as well and buffet breakfast was awesome. I recommend this hotel.
Location of the hotel . room very small for 2 people. this room is good for only 1 person.
Location. Breakfast is also ok for the hotel standard. Staf is nice. Bed was very uncomfortable. Very soft mattress, so terrible for the back. Rooms with no window get very hot at night even lowering the heat.
Hotel is located next to Arlanda airport express terminal entrance, right behind bus station, and a 3 minute walk to the commuter train and subway station in the center of town. Free internet access throughout the hotel is a plus. Small, but nice breakfast buffet included in rate. Rooms are small, but functional. No closets.
Location We stayed in a twin room, but the bed is not in the floor, it is in the wall. The room is too small. I wouldn't recommend this hotel to anyone.
Central location and perfect for the Arlanda airport shuttle train (the hotel is above the station). Rooms are basic but ideal for a cheap stopover in the city centre.
I really liked the mood lighting and playing with the colours. The bed was comfortable and cozy, I could have stayed there all day. The blackout curtains were a bonus during the long light days of summer. The hotel had an excellent position for transport links.
they do not change money at the reception the guy who was on duty on 25 th of sept am with a first name starting with S who had red/orange glasses suggested that I would go to the central station to change money .In ahotel so called 4 star or deluxe they shd have this service and he was not polite reception
the bar area
Great location,very friendly,it's expensive but everywhere in Stockholm is so you might as well get the bang for your buck. It'sa very contemporary and fits in with the Swedish life style. Will definately stay again when the dolllar gets better as the kroner is forever according to the natives
Great modern & clean.Very central and close to Arlanda express (airport train).
The breakfast was very nice with a lot of choice and the different light highlights all around. it is close to the city center and direktly next to Arlanda Express We had some problems with the booked rooms. People that arrived a day later their room was cancelled even tough we confirmed the room to the reception on the same day. No explanation on who to use the elevator, you have to put your room card in the card reader.
Easy access to the T
The whole atmosphere is really great and hip! Who doesn´t want to sleep on a Hästens bed!!!!!
Comfortable rooms, fluffy pillows, great lighting. Excellent location - right next to Arlanda express. Breakfast fine. Service was pretty bad. There was just one person at reception at 12.00 when everyone is trying to check out and a huge queue forming. The bar staff (one bar man in particular) were almost shockingly bad. Spilled our drinks both times they served them and were rude and abrupt. It's a shame because the drinks were good and the bar area has nice design.
The hotel was in a very good location right beside central station. The room was very clean and comfortable with helpful staff.
Directly next to Arlanda Express; quiet room
The staff was kind and the hotel was in a perfect location for my need (across the road from the airport express and central train station).
comfort, silent, good location
Good location, quiet room, nice breakfast. Seemed a bit on the expensive side, but I suppose that's Stockholm for you, rather than a negative for the hotel!
Nice hotel, with good breakfast and at fine location. Payment was booked 4 times from credit card!!
Central location and near the train station. Rooms are clean. Receptionists are rude and always on the phone. You can be ignored eventhough you are standing right in front of them at the desk. Wifi crashed during the period of our stay.
Excellent breakfast. Quiet hotel.
very central, friendly staff, helpful mgmt on queries
Quite rooms. Comfortable beds. Adequite breakfast. Free coffee and biscuits at reception. I would have liked two low tables meant for suitcases, rather than working from suitcases on the floor.
Closer to the train station than expected!
I was in one of the small single rooms. By myself on this trip so that was perfect. Easy access to the city center as Central Station is across the street. I've found that it's somewhat uncommon in European hotels to have an iron and ironing board in the room. This is nitpicking though. The hotel was well suited to my needs on this trip and I would certainly stay there again.
The best is the location Small rooms
Everything prepared on time, nice room, nice breakfast, very good locaton. Lack of bar downstairs, small rooms
Good Location near central station Hotel was dated.
The location was very convenient, right opposite main entrance to central Station. The breakfast offered a good variety. My room was designated DeLux but was actually a very basic, dowdy, plain room. Nothing DeLux about it at all.
it was quietly at the night, so perfect for a tired family after a city trip a pool was spoilt
Security Value for the money comparing to other hotels in the same region
free internet, central location. No mini bar, room service closed at 9:00 pm. Regarding the room rate, they could provide a free bottle of water.
I try to use terminus every time I visit dtockholm becauce of it'sproximityto central station, and also for the friendliness of the staff.
Good location not far from the Cental Station and Gammel Town.
nice breakfast...nice location....nice rooms
Cheap and ok to sleep over
Fantastic position (2 minutes walking from train and bus station), very clean, nice room, cheap breakfast
Very close to the central station and the city. Brand new, clean and simple rooms. Hotel was hard to find.
The location was brilliant, right opposite the central bus and train station, although not noise could be heard. The staff were lovely too and very helpful.
The location and the comfort of the hotel I had to request twice for tidying up of my room...my room was not cleaned up for 2 days...
Very central location, and the staf are very helpful. Price is very reasonable, loddy is spacious for meetings
Very attractive lobby, great restaurant view. Duck was a disappointment there. Not across from the train station as requested on the net. The room was a bit tight. A bathtub was not available. The hotel was hard to find, thus hard to access by car.
Very good location - right by the old town. Nice staff. Free internet connection on one computer at the reception. Very nice buffet breakfast - lots of choice and everything was very fresh. Very comfortable bed. Beautiful boat - lovely carpeting everywhere. You may be a bit daunted by the shower at first - it is connected to the wash basin tap, so you draw a curtain around yourself and have a shower on the floor. You cannot have two people in the bathroom at the same time. There is also not much room in the room to move around. And we stayed in the First Officer's Cabin! (10 metres squared.)
Very convenient location. Great breakfast. Small, but quaint rooms had a very nice feel. Excellent value for the money.
nothing the hotel is dirty ... i even went to the WC and it was too dirty they didn't clean it at all. thanks god i stay one night only
Location is perfect - right beside the Old Town, but away from traffic and tourist crowds. Staff at the reception is very helpful. Wi-fi lan with free internet. Beds, although rather small, are pretty comfortable. The shower is tiny and dull. And be prepared to suffer rocking - it's a ship!
Location, views and the charm of staying on a yatch.
good value for money but still comfortable, clean and has character
Good location, close to the old town and the central station The breakfast could have been a little better, it lacked proper cheese and salami, and the vegatable was not very fresh. Also the breakfast room was very small, with a very few tables, yet too many people.
Good restaurant on board, wonderful location and friendly staff make a stay in Stockholm pleasant.
This is a fun, unique place to stay and is a great value for the price. The location is fantastic and the place is in nice condition. Breakfast was impressive. It was really fun to get a taste of what ocean liner travel was. It wasn't a problem for me but it is tight quarters. If you want a lot of space, this might not be the spot for you. Both the hot water in the shower and the internet were a little spotty at times. Not terrible, but not 100% consistent. I still really enjoyed my stay though and would happily stay again.
It was so convenient for Gamala Stan, Central Station, Tunnelbanna. It was quiet. The views were great. The breakfast was good. I loved my cosy cabin. Great to come back to the boat after a hard day sightseeing. The coffee was rotten but surprisingly that seems to be the case everywhere in Stockholm.
Great Location! And the idea of staying in a boat is quite nice as well! Close to everything in Stockholm. Most of the main places of interests are walking distance. Employers were nice and professionals. Restaurant have a great view of the lake and city council. Breakfast was also nice! Will definely stay here again in my next trip to Stockholm! Bathroom was a bit tiny but was sufficient for my needs. To be honest have nothing to complain about!
Sauna,breakfast, staff, cleanliness. Construction in front of hotel - not their fault, and they do forwarn guests.