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Nice and clean with secure parking lot. Nice sized room with comfortable beds. Nice grounds with waterfront view of a waterway. Nice outdoor sitting areas with comfortable lounge chairs and fire pits. Great place for some conversation and an evening adult beverage
The view was nice The towels were dirty and looked like they had blood on them. There were no shampoos in the bathroom and the conditioner bottles were empty. Looks like they didn't do a room service. The walls are not soundproof and you could hear the next door guest talking on her phone at 5 AM. Very noisy place.
The room was great. Very clean, modern, and welcoming. Will definitely make my way back; as long as a great deal comes up again. I could tell the receptionist was having a rather hectic day, and was a little snappy. Can't do much about peoples attitudes, but that was a little offsetting. Maybe some more support for her from her staff would have alleviated the load.
Easy freeway access, centrally located, clean room The hotel doubles as college dorms when school is in and can become loud.
Bed & River view Location, noise & bleach smell
The room was very nice, comforters a bit big, but overall very nice. Huge bathroom, wow. Location. Other than being next to the waterfront and directly across the street from the coliseum, the location was horrible. The limited menu in the inside restaurant with the high prices was discouraging. Tried to go find something close as an alternative, not. The delapitated downtown section offered no real alternatives for food options. So, reluctantly having no feeling of choice but to stay at the hotel to eat and paying 40 dollars for a quick lunch was a bummer.
Everything was great!!!!!
The courtyard/pool area was pretty. Our room was comfortable. It was okay for an overnight stay on a road trip after12+ hours on the road, but it's in a bad, rundown (scary) area. We almost kept driving, but had prepaid for our room. It was so noisy that we had to keep the fan and a/c on all night to drown out the loud music and we weren't able to get much sleep.
Nice Blue wallpaper in Bathroom Nice Blue Bedding In summer, courtyard would have been great for reading outdoors Restaurant onsite Big refrigerator and microwave Large TV radio/CD player Double paned sliding doors Good value Large room Good enough if all you want is a fairly decent place to stay overnight. Too modern a feel, IE: no carpeting, only cream colored ceramic tile, very cold looking, not to mention hard cold surface to walk on. No dresser, small 48" desk with 3 small drawers No chair to sit in, small bench only 1 tiny hook in bathroom to hold towels, only hand towels would fit due to smallness of hooks. No hook/towel racks for bath towel, had to put bath towel on floor next to shower as had a 3/4 clear glass partition to keep water in the shower which went to ceiling so couldn't hang towel on that. Receptionists were nice, but gave no information on parking, if there was a restaurant on sight, I had to ask. Hall carpet very dirty and stained throughout the whole hallway. Top floors rented out to University students. Possibly in summer, regular customers have access to those, better view I'm sure. Extremely strong disinfectant smell throughout the hall and in the room, a BIG turnoff. Neighborhood kind of iffy, homeless man was walking across the entrance outside when I arrived Shower mat too long and covered the drain hole in the center of the shower, had to move it around to drain the water as I showered. A little hard to find location The bright stainless steel faucets in bathroom had spots on them were they hadn't been wiped clean. Doubtful I will stay here again. The cons outweighed the pros
Room was clean and seemed updated. Full size fridge in room. Nice bar, lunge and restaurant. Pool/spa is usable. There is an outdoor area with artificial grass with lots of seating. Thats a great place to relax outdoors. Pool table and ping-pong table are a nice touch too. Staff was friendly and were quite accommodating with early checkin / late checkout. Location and folks in and around the waterfront park look a little dicey. Fortunately, with all the options at the hotel you dont really need to step out.
The waterfront is located near a college/crime area yet it provides the security and serenity. The room deposit and the cable selection is not good... But if completely bored and you don't want to go to the movies rent the one you most want because your paying a couples price!! I don't like that the clerks seem to harbor the rooms with a view even with prepaid reservations. In fact one clerk blatantly lied and on my next trip the new clerk was extremely nice. The two men clerks are not personable at ALL
Stockton has a great waterfront and this hotel captures that beauty. We stayed in the "King Suite", and it was roomy with an abundance of windows. Newer style is nice and the staff was nice, but not very competent. Asked for a late check out and it was granted after more than two calls. Stay here at your own risk -- this is not the kind of place you'd want to venture out and walk around. The "King Suite" is basically two separate rooms at the end of a hallway. The room looked like it had been unkept and most of the carpet is stained.. and we found small bugs on our bedding (after we'd slept there). There's a hallway light that is part of the main lighting system, so it never turns off. Older style toilet, ours overflowed twice.
The mattress quality was good - other than that the bed spread was stained an had multiple cigarette burns in it. When we arrived we found out that they had given our rooms away, after calls to Kayak they put us in the 2 most disgusting rooms I've ever seen. They had not been cleaned, we found dirty under wear and a dirty sock. The bedding and carpets were stained and un serviced. We had to ask for TP & Towels. There was exposed wiring, electrical boxes hanging out of the walls. Electrical with tape and wire nuts exposed, no phone, no microwave and no Fridge. as advertised. The bathrooms hadn't been cleaned, the towel rack was pulled from the wall and on the floor. The front door was damaged and poorly repaired. They never officially checked us in, no credit card, no ID, no filling out paperwork just gave us room keys. I've never had an experience like this and I travel a lot. I took pictures if any one is interested. Don't go there ever!!! Will be filing a complaint with the city of San Jose - Health hazard! Safety Hazard! Guranteed disgust!
They're doing a lot to improve this motel in every area. I was impressed by the attentive front desk, security and housekeeping staff. After a long day of travel and disappointment Howard Johnson Stockton was a true gem to find. The King Suite was warmly decorated and clean. TV worked great. Highly recommend! Pillows could be upgraded.
Nothing it was terrible! Atmosphere, people working there were dirty and low class, rooms, decor of rooms, furniture in rooms, amenities, housekeeping, electronic doors malfunction everyday. Everything and anything.
Location was good for access to the Stockton Arena. Staff was decent. Moldy bathroom, cigarette burns in the coverlet (in a non-smoking room), key card access only worked half the time. The place needs maintenance overall. Rooms are subpar on cleanliness, nothing specific they just feel dirty. Didn't even dare to try the pool.