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After the fire alarm in the middle of the night and the chaois during the breakfast, leaving The breakfast conditions
Clean comfortable and helpful staff heating
Good parking - near to motorway - clean no drawers to put away underwear - in fact all clothes had to be hung on a wall unit which looked very untidy
Helpful reception staff, pleasant decor, in very good condition. Good comination of being aboe to open windows and air con
was great for a quick easy overnight stay the pull out sofa for the children was amazingly uncomfortable, wouldn't have wanted to stay a second night
Good location for my trip down to St Ives area, good stop of point going and on the way back up. Very comfortable, quiet, very friendly and helpful staff. Enjoyed the breakfast. Clean room, big asset, would stay again.
easily assessable in the process of being refurbished. no notification until you arrived
The fact I could still get a smoking room.
better than expected for type of hotel soap dispensers in bathroom
I liked the breakfast. We didn't like hearing the fire alarm go off at 3am in the morning & standing outside. Management & guests were very polite...they think someone was smoking.
Very cosy and welcoming. Nice personal touches to the room. Comfortable bed and pillows. Freshly laundered bedding, towels and bathrobe. Beautiful surroundings. None as far as I was aware.
Fantastic find. Owners wer very nice. Hotel was spotless and the food was very good. Will definitly stay again The fact that I was only there for one night.
Really attentive staff. Excellent food. Superb room.
the owners were warm and friendly. They made sure that i had a wonderful holiday , catering for my vegetarian taste extremely well. The grounds were lovely to sit and read or just look at the marvellous view.A fantastic stay - thanks to both
Lovely place. Room was clean and comfortable and facilities were excellent. Breakfast was great. Would like to have stayed longer.
Superb, friendly staff. Rooms immaculate. Shower cubicle small in the single bedroom.
Excellent service & restaurant
staff attention to detail and care was exceptional nothing was too much trouble service in all areas was outstanding there was nothing not to like
Very good service, excellent room The restauarnt was shut, not aware at the time of booking.
Service and style of the Castle Breakfast
Location.Comfortable room Pretentious expensive not very good dinner.
The breakfast was excellent
Nice old hotel. Brasserie so-so. First breakfast one small butter (wrapped) for 2 people!! Both breakfasts no plates"!!
Reception desk staff very welcoming and helpful. ditto staff in the Brasserie. a very good meal there too The bathroom extractor fan did not work, we were rather disappointed in this.
The hotel is ideally situated in Taunton. The bedroom was very comfortable with good flat screen tv. Booklet describing places of interest to visit was most helpful. Breakfast excellent, evening meal too fancy - prefer plainer food.
The Castle Hotel is a stunning beautiful historic Hotel situated in the heart of Taunton, very convenient town's pubs and restuarants and in particular the Somerset County Cricket ground. Room were a bit small. Not value for money.
beautiful surroundings. dinner over priced.
Peaceful, quiet, very relaxing. 10 minutes from motorway but did not feel like that. Elegance of the dining room, meal etc.
Great hotel, great and convenient location It will be even better when the building work is complete.
Just a good experience and value for money in February Car parking rather difficult when the hotel is more than 2 thirds full
Reception staff very helpful and friendly Catering staff moody. Felt I was an inconvenience for being at breakfast. With the average age of 60, entertainment to match, I did feel that I was in an old peoples home though. Bathroom equiped for disabled, which lead to me being the butt of everyones jokes for booking it. Yes would recommend it, as long as you know you will feel like you are over 60. Very noisy music bar over road, kept awake until 4.15am by drunks passing
the staff made you feel welcome and were helpful with anything that i asked. enjoyable entertainment on the saturday evening. both my wife and i enjoyed both the breakfast and evening meals. nothing really we were would go and stay again haven't read the guest reviews so cannot comment
We were very lucky to have an excellent room. Breakfast was also very good.
It was quite central an the staff seemed very friendly a minor issue was the smell in the bathroom of urine not strong but underlying could not fathom where it was coming from, as i say only minor would not stop me staying again
Easy to find, friendly staff, beautiful location Breakfest far from the best but the service was good
Receptionist very welcoming
This was a fair all round hotel, we liked the location, breakfast was excellent, and we would stay again.
Excellent caring staff None
Excellent customer care and within easy reach of town. Hot water in sink not hot and the tiolet roll holder fell apart.
Owners went out of their way to make us feel welcome. Beautiful guest house with lovely decore. None.
Very welcoming and cleand and tidy room. Staff helpful in recommending local trips
The service, quality of the room, personal approach from the owner were all above approach. The room standard was as good as any 3 star hotel. The location of the room at the top of the house required some heavy breathing .
Food, Staff and facilities. None
Excellent service great hosts good location None
The facility to make tea and coffee in the room with good supply of materials - including biscuits! Breakfast was excellent - variety of menu, quality and ambience
Very efficiently organised and friendly hosts, spacious and comfortable room make this a great choice.
Very clean, friendly owners, knowledgeable owners/staff Towells too small & not thick enough, needs shelving in bathroom for nic-nacs
Steve & mark were very good , helpful and full of information. the place was warm, clean and the food excellent. very nice pool room. close to the sea front & shops. will be returning in the near future. No
room was excellent clean and comfortable and trufles resturant was 10 out of 10
we had a family room and it was great! though there was 3 adults and 1 child. plenty of room!
Poor choice of menu for dinner. Residents bar closed very early
It was absolutely amazing I took my girlfriend here after I proposed. The staff were great and always willing to help us. The gardens were out of this world and I would highly recommend this place.
we were the only people staying in the hotel at the time the hotel wern't expecting us.they hadn't had any notification of us coming. the hotel catered mainly for weddings this was not explained in the hotel information if it had been we might not have gone there
the receptionists were all so very helpful it was like a breath of fresh air.Even first thing in the morning.
Excellent standard I seemed to be the only guest and the bar closed too early.
Everythink, we went away for 24 rest bite and got it. Would recommend to anyone especially Bride and Bride groom to be. You must go and stay a night or just for the day to have alook round, before you book anythink you would require for a wedding I mean everythink. They have great Friendly staff nothing is to much trouble. This is for a Fairy Princess or just a relaxing hoiday/ break, Fab, Thank you I can not think of anything.
Nice accommodation, good value and very helpful and professional staff. None
Good breakfast Noise from toilet masticator
Very friendly staff and quiet stay.
Room was clean, spacious and comfortable, with four poster bed, nice garden views, good flatscreen TV and beverage tray. Location was also excellent, and plenty of parking - just a few minutes walk into the town. Poor quality breakfast - limited choice, and all ingredients tasted poor quality - like a job lot of Tesco Value items. Reception and shared areas all rather dark and unwelcoming - need a facelift. Overall, not particularly good value.
friendly and hellpful staff
Got a upgrade
Comfortable surroundings Every thing was excellent
The staff were all really friendly and helpful. The room was nice and clean and all the facilities in the room worked well, we were very comfortable! Breakfast was also very nice. None.
Comfortable and friendly Our room was a bit disappointing when we saw those of our friends for the same price
Better room than expected - including ensuite
The cleanliness, the breakfast, and kindness of the staff.
pleasant and welcoming,nice room, good breakfast and good location. the only thing that let them down was the standaed of the bedding, although clean was poor quality
I rise early in the mornings & there was no hot water at 6:30 am.
The general behaviour of the staff was excellent, warmth in the greeting when we arrived and we simply loved our bedroom - fully fitted and so warm and inviting !
Relaxed but professional attitude within hotel.Meals cooked perfect and whole establishment very clean and welcoming. It was a tad warm/hot but the weather is a bit hotter than usual for this time of the year.
cleanliness and decor of room top class.we had breakfast a full english which was first class plus a choice of cerials and fruit juices plus toast and a pot of tea all served by a very friendly staff.I would recommend this hotel and return in the future. Only downfall was a very narrow entrance too the carpark which was not suitable for anything bigger than something like a astra or like
Wonderful homely touches and delicious breakfast with lots of choice. The dining room was decorated beautifully with good service. Free wifi was very useful. The car park was a tight squeeze, with only room for 1 car per guest. But plenty of on street parking was available.
Newly redecorated room, new bed Difficult access to car park
The rooms were very well appointed and a pleasant surprise after other guest houses we had previously stayed in.
The staff gave us a very warm welcome. The room was clean and very inviting. The jaccuzi was lovely Breakfast slot was only 9-9.30
I got a very warm welcome and my room was lovely. The breakfast was very good and I felt well looked after. The hotel was attractively furnished and appeared smart and well maintained. The Christmas decorations were lovely.