Overview

Best Western Plus Stoke-on-Trent Hanley Moat House Hotel

Etruria Hall, Festival Way, Etruria, Stoke-on-Trent, ST1 5BQ, United Kingdom
+44 870 225 4601

$75+

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Rates

Overall guest ratings

8.1/10 Excellent
Based on 860 reviews
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Review highlights

  • 9.5
  • 8.1
  • 6.0
  • 5.4

Good to know

  • Great reception
  • Spacious rooms
  • Friendly service

Nearby

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    About

    The Best Western Plus® Stoke-on-Trent Hanley Moat House Hotel is a four star hotel ideally located within the heart of the Midlands, a short drive from both junctions 15 and 16 of the M6 (and 10 minutes from Stoke itself), within easy reach of Manchester, Nottingham East Midlands and Birmingham Airports. That's great news for anyone who's jetting off on their jollies or returning from a distant getaway. Of course, a number of local attractions such as Alton Towers and natural beauty spots in the Peak District make the hotel every bit as convenient and attractive for 'stay-cations' too! Purpose-built to include the facilities you'd expect in a modern hotel, the Best Western Plus® Stoke-on-Trent Hanley Moat House Hotel boasts full leisure facilities (indoor heated pool and air conditioned Gymnasium) to compliment the comfort in all of the bedrooms... as well as the atmosphere in our Viva Bar and Brasserie which both offer something to tempt every taste!

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Sauna
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Spa
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • Safe
    • Pets not allowed
    • Free parking
    • Steam room
    • Wedding services
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 860 reviews
    • 9.5 "Terrific location."
    • 8.1 "Great service."
    • 7.6 "Good breakfast."
    • 7.0 "High comfort."
    • 6.3 "Rooms are ok."
    • 6.0 "Internet is average."
    • 5.4 "Pool is mediocre."
    • 5.3 "Average cleanliness."
    • 5.0 "Food is average."
    • 4.8 "Vibe wasn't good."
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    Overall Rating

    8.3 Excellent
    Based on 455 reviews
    • 9.4 "Terrific location."
      9.0 "Great parking, according to 90%."
    • 8.0 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.7 "77% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 6.8 "Average comfort."
      6.1 "Beds were acceptable for 61%."
      6.0 "For only 60%, the noise level was all right."
    • 6.4 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      5.9 "Only 59% said rooms were clean enough."
      5.2 "Only 52% thought the shower was ok."
    • 5.9 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 5.5 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
      5.4 "54% thought the cleanliness of the hotel was average."
    • 5.5 "Average value."
    • 5.2 "Vibe was decent."
    • 4.5 "Bar is not good."
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    Overall Rating

    8.0 Good
    Based on 180 reviews
    • 9.6 "Terrific location."
    • 7.6 "Good service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.2 "72% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 6.3 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      6.6 "Beds were acceptable for 66%."
    • 6.1 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 6.0 "Average value."
    • 5.9 "Pool is mediocre."
    • 4.9 "Disappointing food."
    • 4.9 "Not very clean."
    • 4.6 "Bar is not good."
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    Overall Rating

    7.5 Good
    Based on 223 reviews
    • 9.4 "Terrific location."
      9.2 "Great parking, according to 92%."
    • 8.1 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 7.8 "Good breakfast."
    • 7.2 "High comfort."
      9.2 "92% thought rooms were spacious."
    • 6.1 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      5.6 "Only 56% said rooms were clean enough."
    • 6.1 "Average value."
    • 5.2 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.1 "Sufficient wellness & sports facilities."
    • 4.2 "Disappointing food."
    • 4.1 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great reception"
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

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