Overview

Best Western Plus Stoke-on-Trent Moat House

Etruria Hall, Festival Way, Etruria, Stoke-on-Trent, ST1 5BQ, United Kingdom
+44 870 225 4601

$91+

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Overall guest ratings

8.1/10 Excellent
Based on 735 reviews
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Review highlights

  • 8.9
  • 8.5
  • 6.1
  • 6.0

Good to know

  • Accessible parking
  • Friendly service

Nearby

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    About

    The BEST WESTERN PLUS Stoke-on-Trent Moat House Hotel is a four star hotel ideally located within the heart of the Midlands, a short drive from both junctions 15 and 16 of the M6 (and 10 minutes from Stoke itself), within easy reach of Manchester, Nottingham East Midlands and Birmingham Airports. That's great news for anyone who's jetting off on their jollies or returning from a distant getaway. Of course, a number of local attractions such as Alton Towers and natural beauty spots in the Peak District make the hotel every bit as convenient and attractive for 'stay-cations' too! Purpose-built to include the facilities you'd expect in a modern hotel, the BEST WESTERN PLUS Stoke-on-Trent Moat House Hotel boasts full leisure facilities (indoor heated pool and air conditioned Gymnasium) to compliment the comfort in all of the bedrooms... as well as the atmosphere in our Viva Bar and Brasserie which both offer something to tempt every taste!

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    Amenities

    • Free Wi-Fi
    • Business center
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Sauna
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Spa
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • Safe
    • Pets not allowed
    • Free parking
    • Steam room
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 735 reviews
    • 8.9 "Location is great."
    • 8.5 "Great service."
    • 7.6 "Good breakfast."
    • 7.1 "High comfort."
    • 6.3 "Average cleanliness."
    • 6.1 "Average value."
    • 6.0 "Rooms are ok."
    • 5.5 "Internet is average."
    • 5.4 "Food is average."
    • 4.9 "Vibe wasn't good."
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    Overall Rating

    8.2 Excellent
    Based on 418 reviews
    • 8.8 "Location is great."
      8.6 "Great parking, according to 86%."
      8.1 "81% liked the proximity to shopping."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 7.7 "Good breakfast."
    • 6.7 "Average comfort."
      6.2 "Beds were acceptable for 62%."
      5.0 "For only 50%, the noise level was all right."
    • 6.3 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 6.0 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.7 "Average value."
    • 5.5 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      5.7 "Only 57% said rooms were clean enough."
    • 5.0 "Vibe was decent."
      2.5 "75% criticized the unstylish hotel."
    • 4.4 "Bar is not good."
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    Overall Rating

    8.2 Excellent
    Based on 117 reviews
    • 9.1 "Terrific location."
    • 8.4 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.6 "Good breakfast."
    • 7.2 "High comfort."
      9.4 "94% thought rooms were spacious."
    • 6.4 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      5.8 "Only 58% said rooms were clean enough."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.6 "Pool is mediocre."
    • 5.5 "Food is average."
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    Overall Rating

    7.8 Good
    Based on 198 reviews
    • 8.7 "Location is great."
      8.2 "Great parking, according to 82%."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 7.5 "Good breakfast."
    • 6.2 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 6.2 "Average value."
    • 6.0 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      6.6 "Beds were acceptable for 66%."
    • 5.2 "Food is average."
    • 4.4 "Vibe wasn't good."
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    Hotel type
    Guests think this is a family-friendly hotel.
    Good to know
    "Accessible parking"
    "Friendly service"
    data provided by TrustYou

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