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The size of the bed and the heat in the bathroom on a staggeringly cold evening! We thought the breakfast was seriously overpriced.
It was a convenient stopping point for my journey. The room was very small and dated although quiet, and the hotel restaurant lacked any atmosphere and was also dated although the food was ok. It was not an inspiring place to stay
Nice friendly comfortable hotel with helpful and friendly staff. Good location in centre of town. Would have liked local traditional cider on sale at bar either bottled or on draft.
We visited the area for a friend's child's christening and found the family room (for 3) large, comfortable and clean. The room looked to have been recently repainted (so much so that one of the wardrobe doors was still jammed with gloss paint!).Cooked breakfast was generous, albeit a little bland. There was a lot of noise from an event (wedding perhaps?) downstairs - It wasn't too bad in our room, but on the 1st floor landing it was loud at gone 11 and it must've been terrible in some rooms in this area. Our bathroom was clean, but rather weary looking.
Excellent service in all areas : reception, restaurant, bar and chambermaids all extremely helpful!!! Without air con my room was uncomfortably hot , although a fan is supplied
Nice hotel. Traditional feel. Very good breakfast. Friendly staff. Creeking floor boards, and creeking bed!
Clean, great location
The hotel had a lot of character and seemed to be in a nice quiet location.It also offers smoking rooms as well as non-smoking. The staff were very polite and helpful when needed and unobtrusive when not. There was no shower and blankets instead of a duvet which I found uncomfortable. Unfortunately, the car park forms part of a general access to a supermarket and I found that my car had been damaged overnight by what looked like someone jumping on the roof. The booking process also assumes a non-smoking requirement even if you type in that you require a smoking room.
Room clean and comfortable, staff friendly and helpful. Well placed for visiting the area En-suite required attention - grab bar in shower was rusting, grout was dirty, seal around shower tray looked mouldy. Restaurant and bar both stopped serving meals early on one evening due to lack of custom.
A lovely historic hotel, with good food and very helpful staff. There was no shower but the bath filled quickly!