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The buildings were very nice inside, the rooms well appointed and the swimming pool was small but had everything in it. Breakfast was very good, with a full fuffet and small cooked portion. The address was not easy to find and being candid, looked very tatty from outside.
This was a first class hotel. Staff so lovely, friendly & efficient. Rooms very clean & comfortable. An excellent overnight stay. Wish it could have been longer. Thoroughly recommended......... 11 out of ten!! Nothing but praise
Clean, comfortable family run hotel with friendly staff.
Very friendly, welcoming staff + beautiful room and amazing breakfast made this a wonderful stop-over on the way back to England. We only wish we had booked a longer stay!
I enjoyed the relaxing atmosphere, the swimming pool and the sauna. Breakfast was delicious, quality products, variety of drinks. The castle of Stolberg is worth visiting, as well as the lakes in the Eifel National Park, which are some 10-20 km away. I wouldn't rate the room and the room facilities as 4 stars but rather 3 stars. However, the room was clean and comfortable.
very welcoming comfortable excellent breakfast
Nice hotel, located near the old city center (cobble stones street). Wifi signal weak in the rooms, need to work in the lobby.
Lovely staff. Good breakfast. Nice and peaceful Very nice hotel but needs air conditioning in the bedrooms in the Summer. The town is very quiet
We thought that the hotel was extremely comfortable and warm. The breakfast was excellent with everything available. We were surprised that there was no dining room
I thought the people (staff/owners) were really great and very friendly, they are always willing to help or answer questions. They also watch your needs at breakfast ie they notice if you have run out of coffee they are more than happy to get you some more they dont just sit you down and leave you. They were really nice people and the food was fantastic :o) I can't think of anything I didn't like as the rooms were great, although I got cold on one of the evenings when I went to bed, I think the dovet could be a little bigger on the beds, and the price is a little high, but that would in no means stop me from using this hotel again as over all I thought it was a great exerience :o)
The staff made you feel at home and very comfortable. The facilities are intimate and romantic (wish I could have had my wife with me). The food was excellent. I enjoyed the spa very much. Note it is Clothing Optional, but since I am a naturist this was both expected and enjoyed!
Sauna, swimmingpool are OK. You can drink something at the bar near the pool. Absolutely to avoid is the restaurant in front of the hotel (has the same name, is another owner, probably a split in the family). The restaurant smells, looks like the last renovation was just after the war, but the worst is the food. The steak bearnaise was very bad. The beast must have been in the fridge for ages, was badly baked, and the saus was everything but bearnaise. The food in the hotel itself looked 'a little bit' better, but imho not good neither. Anekdote : if you order an Irisch coffee you get coffee, whisky and cream ... separated ;-) Breakfast is very good.
Comfortable outdoor area. Good sized food portions. Whilst appartments cover all needs it would be better to be in main biulding. Did not realise at time of booking it was a naturlist hotel but nudism was not an issue as it was not evident
Parking is easy compared to most city hotels.The breakfast was healthy great tasting food, and the staff could not do enough for you. Check my other reviews I'm never this kind.
Room,comfort and very good hotel staff.
I liked the pool and sauna. However 15 Euro to use a small inside pool and one sauna, seems expensive to me. I am used to having that included in the price, unless of course it had been a huge wellness-center. This was not the case. The reception staff was not very helpful. The hotel demands that you are naked in the pool after 20.00. I found that a bit embarassing, also for the bar-staff next to the pool. The appartment was situated 3 minutes walk up-hill from the reception. The break-fast was 15 Euro, and again I do not think that amount was justifiable. The break-fast was rather poor, and should have been included in the price, for such a normal standard.
The hotel staff was very kind and the hotel appartment was nice and clean. It was situated at the end of the village next to the forest, so it was very calm and peaceful. It is only a couple of kilometres from Aachen, and on the other hand, in the nature parc Eifel, from which we benefited during our weekend-stay.
The possibility of sauna use and swimming pool .The environnement and the near-by city.
Huge room, nice furniture, very quiet.
Natural settings, ambiance of hotel. Friendly staff and wellness services offered by hotel
Excellent value for money. Very compfortable.
the room was very big and I had a very pleasant warm shower. The breakfast offers mixed types of bread, yogurts, juices, eggs, tomatoes, cheeses. All fresh and every time available. You have a free parking spot on a parking garage in front of the hotel. Since the hotel was full, the people were sitting not only on the breakfast room but also close to the reception on other tables and the smell reached the rooms..
Rooms were clean and breakfast was good. The location is not as described on the website. It is nowhere near the historic heart of the town and the sights described are not really in walking distance. The hotel has no restaurant and there are few amenities in the immediate area.
I enjoyed the jacuzzi When we arrived nobody was there, so we had to call a number but after 5 minutes a lady came to open the door of the hotel.
Good convenient town centre location and the garage parking was very close to the hotel. The breakfast was very good. Our bathroom had a very complicated spa bath which would have required an engineering degree to operate if it had not had a fault making it unusable. There was only a hand shower available.
Large clean comfortable room and excellent breakfast. Car parking is in the car park opposite the hotel it is very secure and free but closes at 20.00 and reopens at 7.00 with no access during these hours. If you arrive after 20.00 parking is limited.
Comfortable, clean room. Bathroom with jacuzzi. Free parking.
Cleanliness of my room and the whole hotel Nothing
Free parking, free wireless internet, good location, excellent breakfast, short walk to stores, banks, restaurants, and the staff was helpful, knowledgeable, and friendly. We would definitely stay here again,
New, nicely decorated rooms. Very clean.
Excellent hotel, friendly owners and staff, nice modern rooms with en-suite, great food. Easy to find, parking on-site. Superb value for money. Minor issue is the limited choice on wines.
We stayed in the appartment up the rroad from the actual hotel - it was large (bedroom, bathroom, separate WC, kitchen, dining area, lounge, sitting room and sun room) and had secure off road parking. The walk down to the hotel for breakfast or dinner took about 10 - 15 minutes, stright down the main road. Food was good and the staff were very helpful and friendly.
Good parking place There was no wireless internet connection, but had to purchase wired one for extra cost
Very good buffet breakfast and food in the restaurant Our room was directly above the kitchen, so we were awakened at 05.30 each morning with breakfast staff preparing breakfast
Food served in the restaurant is excellent Towel rack in the bathroom should be moved to the other side
excellent value for money, very friendly, clean, good size and standard of room, hotel easy to find on main road, free and safe parking at back of building. It is also an inn/restaurant serving food until late evening. in a not very interesting suburb of Aachen. Not much noise insulation, noise from just after 5am from the staff downstairs
Small hotel, pleasant and quiet. Double rooms are large, rooms are quite recent. Restaurant is a standard German restaurant, with good food. Staff ,although not many of them speaking English is very helpful (tried hard to sort out the Internet connection for me).
Service was excellent and the staff very friendly. We have used this Hotel before, and the standards are still good
Very clean. Comfortable rooms. Bathroom well appointed. Excellent value for money. None
I liked the 24 hr reception service and breakfast was delicious.
As a senior couple we were only passing through on our wayto Koblez & was accomadated close to lift as requested No complaints- continental breakfast was excellent
Extremely helpful and welcoming. Clean and tidy hotel.Would recommend. As I like shopping it was central to all local shops and amenities. Parking outside hotel though could be improved by providing bays for guests. Restaurant excellent, just that there is no under cover access. As it rained you either have to run or get wet.
Sehr gut hotel staff! Sehr gemuetlich hotel!
Overall the hotel was good, the staff were exceptionally helpful. The location and access suited my needs. There was no restaurent within the hotel and this was not mentioned on the internet when booking.
Quiet and friendly staff Absolutely not a 4 star hotel.
Well presented room. Staff were so helpful and obliging. Excellent breakfast. Situation opposite nightclubs and bars did not allow for a good night's sleep.
The city of Eschweiler is really bad - looking, but you can blame the hotel ofcourse. The room was a bit dusty
Very good atmosphere in the hotel. The staff was very helpful and nice even when I arrived very late close to midnight they were still very service minded. The breakfast was fine.
This is a nice family run hotel, the people are open and honest and keep the hotel clean. The personal touch is valued and these days rare. There is a good regard for quality with the food and looking after guests.
Up-to-date, good room service, friendly staff. None, really.
A superb hotel. Very clean and modern. I would certainly stay there again.
Very friendly, clean & comfortable, in an excellent countryside location.Food was great.
Great quiet location in the countryside but still very close to the city of Aachen. Excellent breakfast buffet. Friendly and helpful staff. Very cool restaurant with great food and huge wine selection. We will definitely come back ! There is really nothing to complain about.
Everything. Restaurant is very good.
Food very good and wine list extensive.Also offer senior portions in food.Coffee and cakes in afternoon. Some of the bedrooms could do with upgrading,but the beds are comfortable.
All personnell seemed to smoke while at work -reception especially. Room request (quiet, top floor) was not respected.
Hotel combined with Greek restaurant. Sufficient free parking spaces Some mix-up of my reservation. Lot of smokers in the hotel. Breakfast choice was limited.
Relaxing,good food ,comfortable.
Small family hotel, with very helpfull people. The restaurant is excellent for the price, I paid less than 15 euros each evening including drink. Carefull, you need to pay the restaurant separately. Some minor things to be repaired, like the shower. Breakfest average only, you can skip it. But you cannot expect a large buffet for only a few customers.
very nice and helpful staff, good restaurant
Safe off road parking was so easy, The best hotel in Germany for parking with so much space free. Great family manage the hotel and ask if it is all OK. Great breakfast as well. Good main road location close to A4. Room was so quiet at night. Rooms are clean and recently decorated. Large shopping center nearby.
Family run place and we were made very welcome. We rode motorcycles there and it was no trouble to the owner for us to use the garages. Both food and accomodation very good value
Friendly, helpful staff, excellent food at dinner and breakfast. We arrived just before 1700 hours to find the hotel in darkness. We followed the instructions to contact a nearby house but there was no reply. We were about to leave when someone turned up, It would help if the instruction to find help were posted on both hotel entrances and if there were lights on in the hotel - stumbling around on a dark winter's night after a long journey was disconcerting.
the hotel was clean. breakfast was good. good beds. lies on busy street, hotelroom was too hot and there was nobody on reception when i arrived.
Excellent Bar restaurant. Nice friendly welcoming Bar. Good Breakfast and comfortable bed in a quiet room.
Very good breakfast - very hot showers - friendly and helpfull owners Very noisy, even in the night - close to a buisy street. Smoking allowed in rooms...so the rooms smelled quite badly.
Everybody in the hotel was very friendly and helpful - we wanted to do shopping for special things and they gave us all the advice that we needed. The hotel was clean and the food was excellent
The charming young lady receptionist was very helpful and the food in their restaurant was excellent in terms of both quality and volume. My room with German-standard simplicity was clean and very quiet. I was never disturbed my sleep by any noise. I would definitely stay this hotel again when I should make my trip in this area. The shower was bit lukewarm.
The owner and all the staff were very friendly and helpful.The rooms very clean and well looked after. The breakfast is plentiful and you get good veriety .The restaurant meals are "first class" and customers are spoilt for choice. It would recommend Tea and Coffee making facilities in the rooms
Hotel staff made a real effort to rectify a mistake that booking.com had made . When i booked via booking.com I specifically requested a non smoking room and this info had not been passed on to hotel . Hotel staff took time to find a non-smoking room In future I would book directly with the hotel and definitely not through booking .com as rates are the same and at least the hotel would confirm if it had a non smoking room available.
Close to supermarket, toys r us, kentucky fried chicken, mc donald, subway sandwich, pizza restaurant. Very easy to do shop and to eat. The room not really clean. Found a spider web on the ceiling.
The hotel offers exactly what it says - a room for the night and, if you want, breakfast in the morning. This and nothing else - no bar, no restaurant, etc. (If you are hungry or thirsty during the night, there are vending machines in the lobby, but that's all). It is thus a very basic package, but it is excellent value for a no-frills stop over and, what it does offer, it offers very well. The staff are courteous, the rooms are clean and have the basic things you need. It's not somewhere to stay for a relaxing break, but as a basic, functional place to stay for a night or two, it is fine - and very good value.
it's clean and easy access. very good for a night stay.
Near motorway but was in quiet location. Good parking. Staff friendly and helpful Unable to provide 3 non smoking rooms because of a large group booking but staff did apologise for this
I liked that they had a room for three people. Internet was available and free which was also good. The breakfast, coffee and the eating area were nice as well. The receptionist was friendly and ready to answer all our questions of where we could find things in the area. We wanted to stay in the area of Aachen, but not directly in Aachen, and were pleased with the easy drive from this hotel to the city center. I didn't like that the hallways smelled like smoke.
Quiet location close to the high way Noisy unpolite truck drivers in the hotel
Breakfast was plenty. Bathroom was small, but clean and useful. Stuff was correct. Clean and quiet accomodation for acceptable price.
Friendly and helpfull welcome. No questions too difficult to answer. Good local restaurant recommended. Wi Fi was free. Good breakfast.Easy parking for disabled. Range of WiFi internet did not reach room we stayed in, so laptop had to be used in breakfast area.
very comfortable and very reasonable tea making facilities could have been in the room?
Nothing much. Cobwebs Spiders (5) dirty shutters&windows very uncomfortable pillow was told that being uncomfortable was my problem. Will never go again
The staff were friendly and helpful. The food was excellent both nights. A very nice experince to stay there Nothing.
friendly staff and ambience. The restaurant (Italian) was excellent. small point but the room had no hair drier