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The hotel was at a good level expected from belonging to Best Western chain. There where problems with the wireless connection in the public area (they have not internet in rooms). and I could not use my computer. They proposed me a wired computer in the public area but the use of the of the computer was not so easy having an old mouse which did not work well.
Very friendly and proffesional personnel. Excellent location for visiting the monasteries from Bucovina.Clean and comfortable room.
a nice hotel, good location for visiting the monasteries and I goot a big room with a view. To my surprise there was no air condition, but we were lucky that it was not too hot.
In the mountains and countryside with a good quality hotel and personal. With a good restaurant included.
Kindness of staff, coffee in the bar.
In fact, I like this hotel considering the brand Best Western and the location: center of Gura Humorului and close to all the famost monasteries of Romania-Bucovina. I prefered junior suite and the room was wonderfool, but the bathroom was very, very small for a 4* hotel.
Nice hotel, well-maintained and clean. The free internet was a plus. The exterior of the building-- a little bit stern...
Reception clerks were very helpful.
I found the staff to be very friendly. My brother and I were both sick and one waitress seemed so concerned about us during our stay at Hilde's. The Love Story room was beautiful, though a bit warm at night and no air-conditioning (we were there during the summer). The owner came over to us during breakfast one morning and introduced herself. I thought this was very nice. Above all, service was fantastic and the location was perfect! VERY close to two of the painted monasteries. Thanks for a great stay!
easy to find. very good ambience, atmospere. relaxing surounding noisy heating system
Everything Lack of hot water first evening
Staying in this hotel is really delicious. The family atmosphere is very visible there. The food is excellent - made out of local producst only. Available SPA offer is at the very reasonable price.
Privacy There was a problem but it was quickly addressed
Very helpful and friendly staff. The owner is very knowledgeable about the country and region. Excellent breakfast. Very friendly atmosphere that made the different guests feel very at home and comfortable to talk with each other and share travel stories about Romania. We met a really nice mature Irish-American coulple and a German man travelling with his son and some nice conversations. The restaurant was great. Could use a second dustbin in the room (not just the one in the bathroom)
Lucy and her staff were awesome. Service was excellent and attention to detail made it a nice place to be. Breakfast was a little bit different every day - better than The Hilton! I would have liked to have stayed much longer. It is a ' Home from Home ' .
Wonderful host, superb breakfast beautiful surroundings No
The location is right near the city, but has a country type of feel. The outside eating area was nice and the food was good. No air conditioning, but we were fine without it.
very stylish hotel.
It is a very nice privately owned hotel, with very nice personel. They also offer tasty authentic local cousine, which is freshly made. The owner was very communicative and helpfull. The village, where the hotel is located, is not one of the best and the last meters of the road to the hotel are quite bumpy, however, this did not bother us and we had a very pleasant stay at the Bucovina Lodge. We would stay there again.
very big room with balcony, large & comfortable public areas, hospitality the village has no restaurants. you may eat in the hotel or out of village
Rooms are very clean, family atmosphere, great view from the window poor-quality road to the hotel
We found the B & B to far exceed our expectations. It was in a lovely location overlooking the town of Vama and the surrounding hills. It was more like a lovely big country house. Our room was spacious and very clean. The hostess was very welcoming and friendly. She went out of her way to provide us with information about the surrounding area. We were made to feel very welcome and would definitely recommend Bucovina Lodge to anyone visiting the area. An added bonus is having parking available in the yard.
If you want a place where to go in Bucovina, then this location should be first on your list. It is an excellent pension with a beautiful view of the mountains, the owners are very nice and communicative persons. Everything is great, so other comments are of no use. For sure we will come back.
The great location. Compared to my previous stay at Lidana Pension, the problems with Internet connection and with the breakfest quality were solved. The bedrooms and specially the bathrooms were not clean, we found hair on bed furnitures and in the shower cabins. The rooms were not heated continously during the night even outside the temperature was under -4Celsius degrees. Some heating radiators need repair actions.
The location is excellent. The mountains, weather conditions and the wild nature are sources of relaxation. The room was not clean. We asked to clean it. Compared to the official offer, there was no continental breakfast, only menu 'a la carte' including eggs, butter and tea ??!!. No minibar in the room and only one bathrobe for two persons.
A very well situated Pension, with modern and new furniture, installations etc. With base in this Pension, one can visit the famous monastery Voronet, as well as Moldovita. The access road of cca. 300-500 m is in a poor condition.
The location was perfect, the hotel was perfect, the services too.
For us it was a starting point to visit painted churches of Moldavia (UNESCO) The hotel is lovely situated very close to famous Sucevita Monastery.We were there just before important religious festival and could listen to amazing Orthodox music in the monastery.There are nice views ( hills) all around the hotel.We were woken up by pleasent sounds of cows and their bells.Breakfast was very rich.The restaurant serves local food, a lot of meat and polenta.The portions were big, the food a bit fatty so be hungry before you start.
Clean and small hotel near the forrest. Free internet in the lobby. Nice attic. Close to very good restaurants. Very nice staff. Noise in the morning from the neighbours.
Very friendly and helpful staff, great room, very easy to find thanks to the signs along the road, convenient parking space None
The room is spacious and the location is suitable for visiting the famous monasteries nearby with a car. The staff cannot speak English. Internet cannot be connected even the password was confirmed and input in front of the staff.