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The hotel is in a great location. The staff were very friendly overall, however the owner's wife seemed too serious, and her demeanour towards me at time were very hostile, after spilling coffee on the lounge sofa. Other than this, we had a fantstic time. The food was fantastic and not expensive at all. This hotel is a great find for anyone wanting a relaxing holiday in the Austrian countryside. We will be back..... Smoking allowed in the lounge area and lobby.
Wonderful location, right on the lake and in the middle of the city at the same time. Restaurant - had a lot of national Austrian cuisine dishes for the dinner. When we arrived there was some water/wine and lots of fruit which was a nice touch on their behalf. Breakfast - fresh produce but limited choice The worst part for me was unfortunately service - it is family owned hotel so only rarely there was anybody at the reception atfer 10am, so if I needed help of had questions I had to look for the staf which i found stange. Most of the time when I had to deal with the staff - response was abrupt.
General atmosphere, location, cleanliness, trained staff... More info in English. Publications are mostly on German.
Great Hotel on a very picturesque mountain lake. Highly recommend requesting lake view room. Restaurant was very good, especially after long flight and drive from Munich. A short drive to Salzberg. Beds a little too firm for us.
Die schöne Lage und das sehr freundliche Personal hat uns gefallen. Es hat im Moment dauernd engl. Gruppenreisende. Vorallem am Abend ist es dadurch beim Essen und in der Lobby sehr laut.
Access to the hotel's lakeside lido was a great plus, though a little further away than the 3 minutes it says perhaps! The staff were always helpful and the location is fantastic, right on the lake. The room was very comfortable and clean. We had a half-board deal which I wouldn't recommend as there were very limited menu choices and we had to sit in a set area with no view of the lake - we felt a bit like the poor relative!
The friendliness and helpfulness from the staff and owners
I don't think I can find another one better than Landhotel Schutzenhof at surrounding area, it's amazing beautiful place, the hotel locate at best position beside the lake, the room is very comfortable, I will come back for longer stay. Highly recommend!
The staff, the cleaness of the hotel, the food was great, and the price was in our range There is nothing I would change, it was a great place to stay and the staff was excellent
Hotel staff was very helpful and nice, and the hotel was very clean and fun to stay at. Room was very reasonably priced. I am staying at the hotel again.
The hotel was very easy to get to using the bus from the train station. It is about a 25 minute bus ride outside of Salzburg in a quiet and beautiful area. While I loved Salzburg, I loved staying outside of town in this great area. The gentleman at the front desk was awesome! He was so helpful and went out of his way to help me find the bus I needed and to make sure I was comfortable. My stay was great and I appreciate it! There is nothing that I did not like. A couple of thoughts for the potential travelor - the location is about a 25 minute bus ride outside of Salzburg. But it is a great area, the bus is frequent and very convenient and if you enjoy staying outside the city in a quaint area then this is great! There is also a green-belt / walking path next to the hotel down by the river. I didn’t discover this until my last night. If you have some free time in the evening then be sure to check this out!
Very friendly approach of owner, good location, comfort, rooms' equipment, clearness, Nothing
We were very happy with this hotel. We had two apartments and were happy with both. The hotel was extremely clean and comfortable. The views were amazing. The owners were very helpful and nice. We stayed in this hotel and traveled into Salzburg with an easy commute. My older parents had trouble getting in and out of the bathtub/ shower combo. It was tall and slippery. I am sure if you ask the owners they will accomidate you if at all possible!
Excellent breakfast buffet included in room price. While they were able to accommodate us, they did not have a record of my reservation through booking.com
nice staff, nice wellness area, wonderful breakfast the room was too warm (for my tastes)!
Friendly and helpful staff, DVDs available for free rent, excellent location. The pillows could have been a bit bigger :)
to relax, to take a sauna, to take a lot of photos, to see countryside no
The hotel situated in a beautiful area, close to the lake and mountains, ski area as well. The staff is very helpful and friendly. Excellent kitchen. I am surprised with their very rich Sunday breakfast. We stayed in a double room for a day and loved it. I see one reviewer complains about the noise from the street. I stayed on the street side in winter and heard nothing at night. Hotel has a small car parking lot. Parking very close to the hotel could be a problem although it is not a crowded area. However one can certainly find a place within the 100 meters.
Very nice and comfortable rooms, friendly staff, own lakeside beach (5 min walk)
Was a nice stay , room are clean and staff are friendly , area are good and easy to move around to the city and place of interest We have the room facing the main road , sound prove are not well , over the night can hear the vehical sound very clear
At the breakfast, most of the tables were reserved. We were obliged to take seats at unpleasant place, though the restaurant was not crowded at all.
Kind atmosphere and nice location Lack of refridgerator
We were surprised at the quality of the room for the price, and the location was nice for a relaxing weekend. The garden behind the hotel looked inviting, but we didn't have time to use it. The lakefront provided a beautiful sunset. Not directly on the lake, but it was only a short walk to the water. The town was a little too quiet for a long stay.
Comfortable, good breakfast, wonderful personnel. No, all was fine.
very large,clean and comfortable rooms with lovely sitting area. Breakfast good and plentiful. Staff very helpful and friendly Unfortunately leisure area was being rennovated so we were unable to use facilities
Efficiency and friendliness of front desk staff, quality of breakfast buffet, availability of free bicycles
Very big,cice rooms.Everything very clean.Good breakfast.Perfect hotel if you are travelling through Austria.
Friendly Staff, Excellent Service and Food. Proximity to conference venue was also a big plus point.
Excellent service; helpful staff. Wonderful breakfast! Sauna/steamroom/fitness area very good condition.
location in the city the hotle needs a steam iron
Great location in the center of Mondsee, Close to the Lake and numerous restaurants/bars. Excellent breakfast! Good for parents, Baby phone works only from the rooms facing the central square though.
Very clean. Good breakfast
Nice village in nice region. Clean hotel with big room Not a beautiful hotel in terms of architecture and interior
Staffs are kind. My children enjoyed hotel backyard which has fish, farm animals, many kinds of birds.
Driving from the hotel to Salzburg, only take about 20 minutes. We like the location and the room is clean and comfortable! Also it's very near to the lake mondsee. It's also have a sand box and palyground, my kids like it! The selection of the breakfest is not too much!
The hotel is well situated, offering a wonderful sight. The surroundings are nice and quiet. The staff is OK.
Excellent location, beautiful scene. It was very comfortable.
I answer on behalf of my daughter who attended the cycling marathon Eddy Merckx Classic. I could not be there this year - but there is no better place for such kind of activity. Watter a little bit cold for shower after the competition ;-)
Not very cheerful. Don't have a smile from the owner in three days.
The silent, and the panorama.
nature, surroundings, sport opportunities, view from the hotel
Close to motorway and Salzburg, on the route to Vienna. Good stop on any travel. Well kept solid old style. Elevator. Limited choice but OK breakfast. Nice view of valley from some rooms. Small TV. I will come here again. soap in shower, but none for hand wash
The view from the room Yes,the manager was very aggresive with us and without any reason,ever since we arrived there and she contiuned to be like that all the period.I Would never recommend it to anybody else,also the rooms are not like in the description from the site,they are very poor and old!!!!!!!!
Good location, beautiful sights, placed on the hill.
Everything... Nice place, nice surroundings, nice views.
Great position.. great view over the villages around.. only 15 mins by car to salzburg.
The location is absolutely beautiful! It was very peaceful and not too far from Salzberg. The room was clean and comfortable. We would definitely stay there again.
This hotel I would say 2 stars hotel (rooms equipment), but they have like family service, good austrian cuisine, good location in quiet area (select rooms with forest view). Good hotel just to sleep and go on with reasonable price. Room equipment
i like the amiability off the staff;'the wiew from the balkony was great and the eqipment off the room was new and functional. the our dooble room was a very small room .the breakfast was ok but a little monotone!
+ I liked everything! + Fantastic attitude from hotel staff. + Nice hotel decors + Close to Zalcburg
Would perhaps be better described as a Gasthof than a hotel. Very good location for visiting both Salzburg and the Upper Austrian lakes. Quick and easy to find (stay on main road and don't go into Ebenau itself). Superb forest views from balcony at rear. Lobby and staircases are very attractively designed. Modern bathrooms. Parking ok. Breakfast average. Although the bathrooms were very good the bedrooms were somewhat undersized and basic for 3stars. No welcome as they had taken the day off but the key was left easily available. Did email me a day or two before to advise, however this was too late to be of any use to us on the road there. No shower curtain. Road at front is quite busy. The aesthetic folliage in the breakfast area was attractive but a little too handy for flys.
Nice surroundings, countryside, welcoming staff
We came for a week end from Vienna and the familly that is managing the Hotel is simply great. Just as an example on sunday we woke really late and still proposed us to give us a breakfast. If youu need advises on what to do in the region they can propose you ideas ( They do canyioning from the Hotel)
Great location, only few miles away for the busy Salzburg. Food was amazing. Unquestionable service. An outstanding experience altogether.
Friendly staff. Good meals.Rural location. Excellent value for money Rather small room
Convenience - it was well placed for an extended walk we were doibng through rural Austria
friendly staff, beautiful location, excellent food