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The hotel, staff and location. Beautiful facilities and well kept. Expensive.
beautiful hotel and grounds, great breakfast and wonderful staff the lady that cleaned our room had horrible body odor
The hotel is beautiful and the lakeside setting perfect: Fuschlsee is most appealing and the lakeside walks through the woods enchanting. the service is excellent and the Spa facilities are superb. the breakfast in the Schloss restaurant is excellent. The Schloss Restaurant for dinner was way below expectation and not recommended. The quality of food especially the 'Pot au Feu' and the so-called 'Irish Stew' wasa disgrace and the prices outrageous for what was served up
The welcome at the hotel was absolutely excellent we were made to feel so special.The outlook was stunning.The food was superb and the hotel took great pains to serve us even though we were very late on returning after the shows in Salzburg We felt that our room was disappointingly small for being called a "Grand deluxe double room" and for the price we paid.Our friends paid the same and had a far better room.we did not want to make a fuss as they were introducing us to this beautiful hotel and complaining would have spoilt the holiday,but i would ask next time for a bigger room
excellent service, room facilities and view
It was a unique experience, just a super hotel. My room was enormous and the others in my party had little apartments. The staff was sweet and helpful I am sure I could think of something, but I would rather not, it was great.
Impecable service and atmosphere. An exquisite hotel, quality lodging in historic building. Swimming pool, sauna and steam room a plus. Excellent breakfast. Everything was perfect, a wonderful experience.
Excellent location, the castle is situated pretty close to the lake with swans, boats and all that can make you happy. The furniture in the room is rather simple and not very convinient
beautiful historic building, wonderful bright and clean rooms, proximity to Basilica and town, excellent staff, courtyard setting and great breakfast nothing
The hotel is very good! We liked everything, specially the scpacious and well decorated rooms! The breakfast on the first day was not as good as expected! The second day was much better, maybe because there were more clients in the hotel.
The building is great and has a lot of historic background. Location is also very nice. (1) strange heating manner when uper level (my room had 2 levels) is terribly hot but the lower one is almost freezing, window can only be opened on the lower level, heating in corridors and publics areas wasoff;(2) hot water is available only for 1-2 minutes; you can wash hands but shower is not possible; (3) buffet breakfast was not available on one morning (out of two), only coffee and cheese +bread+butter was offered; (4) very high price of hotel room does not in any way reflect the quality (which is clearly below ****).
Great town,excellent lake views The rooms (even suites) are very basic and simple.
Gorgeous location and hotel, perfectly situated in the small city, and five minute walk to the sea. Absolutely beautiful area, enhanced by a well maintained and comfortable hotel. The staff was helpful and pleasant, the breakfast offered was perfect.
It is a beautiful historic hotel. The room was larger than we thought with the bedroom and full bath upstairs and the living area and a 1/2 bath downstairs. Very nicely laid out. It even had a kitchen!
Nice wellness area, not croweded at all
Die schöne Lage und das sehr freundliche Personal hat uns gefallen. Es hat im Moment dauernd engl. Gruppenreisende. Vorallem am Abend ist es dadurch beim Essen und in der Lobby sehr laut.
General atmosphere, location, cleanliness, trained staff... More info in English. Publications are mostly on German.
Great Hotel on a very picturesque mountain lake. Highly recommend requesting lake view room. Restaurant was very good, especially after long flight and drive from Munich. A short drive to Salzberg. Beds a little too firm for us.
The friendliness and helpfulness from the staff and owners
Wonderful location, right on the lake and in the middle of the city at the same time. Restaurant - had a lot of national Austrian cuisine dishes for the dinner. When we arrived there was some water/wine and lots of fruit which was a nice touch on their behalf. Breakfast - fresh produce but limited choice The worst part for me was unfortunately service - it is family owned hotel so only rarely there was anybody at the reception atfer 10am, so if I needed help of had questions I had to look for the staf which i found stange. Most of the time when I had to deal with the staff - response was abrupt.
The hotel is in a great location. The staff were very friendly overall, however the owner's wife seemed too serious, and her demeanour towards me at time were very hostile, after spilling coffee on the lounge sofa. Other than this, we had a fantstic time. The food was fantastic and not expensive at all. This hotel is a great find for anyone wanting a relaxing holiday in the Austrian countryside. We will be back..... Smoking allowed in the lounge area and lobby.
I don't think I can find another one better than Landhotel Schutzenhof at surrounding area, it's amazing beautiful place, the hotel locate at best position beside the lake, the room is very comfortable, I will come back for longer stay. Highly recommend!
Access to the hotel's lakeside lido was a great plus, though a little further away than the 3 minutes it says perhaps! The staff were always helpful and the location is fantastic, right on the lake. The room was very comfortable and clean. We had a half-board deal which I wouldn't recommend as there were very limited menu choices and we had to sit in a set area with no view of the lake - we felt a bit like the poor relative!
helpful staff, good breakfast, both restaurants serve fantastic dishes with reasonable prices, clean and large heated swimming pool expected better lake view, but mere trifle
clean, some nice staff, cheaper than sister hotel, Schloss Fuschl. expensive, dispute about charges, some arrogance, too far from Salzburg, expensive extras.
A great room and very high levels of cleanliness The bed was so hard it was bordering on the uncomfortable. I did not have a very good night's sleep as a result.
Large very comfortable room, very dog friendly, friendly staff, location overlooking lake fuschl, good italian restaurant, 5* hotel which is only officially rated as a 4* perhaps not to overshadow its sister hotel at the lakeside (Schloss Fuschl) Traditional Austrian restaurant with Gault Millau award overrated (trying too hard)
Lovely location and welcoming staff. In spite of warning of limited garage parking, was able to put classic car in secure area. Excellent food at the restaurant.
Staff were very friendly and welcoming. The wellness area was perfect ( Big Gym , many types of Saunas & Steam bathes...etc). The hotel was about 300m away of the lake and the golf court separate the hotel from the lake so we had to take an annoying route specially with kids. Also we had a very small view to the lake because the hotel was far from the lake and some big trees blocked the view
A small pool, sun terrace. Hotel is near a fast route, so rooms from the street are noisy, you must close the windows. Difficult reach to the lake. To get to lake and to city restaurants, you must go about 3kms. There were only 2 bikes for rent for whole hotel! Terrace was crowded.
verry beautiful hotel, well located with a beautifull vieuw, not to far from Salzburg nice swimmingpool, good choice by breakfast Airco didn't work verry good
We liked the location, the seclusion, the feeling of luxury and the attention from the staff. The hotel was perfect for our stay. No.
Wonderful location Room with no view
Family owns this hotel business is over 500 years ago but the all facility was just just new as one year old, I stayed at single room but room space was enough for one cupple. Room has the such as refregiator, hair dryer, sopas (no hari conditionner) and very clean. Spa area has also very comfortable. They have 15M inside and out side pools and relaxzation rooms and many balconies for layding down and could see the very nice mountain view from there. Spa area have dry and steam saunas for women and men and only women's spa rooms. To use this facility is free for the hotel guest. The bus stop is just front of hotel, 20 minutes by public bus riding from Salzburg station. Wonderful breakfast! None.
Comfortable, good breakfast, wonderful personnel. No, all was fine.
Excellent service; helpful staff. Wonderful breakfast! Sauna/steamroom/fitness area very good condition.
Very big,cice rooms.Everything very clean.Good breakfast.Perfect hotel if you are travelling through Austria.
location in the city the hotle needs a steam iron
Efficiency and friendliness of front desk staff, quality of breakfast buffet, availability of free bicycles
Nice village in nice region. Clean hotel with big room Not a beautiful hotel in terms of architecture and interior
Great location in the center of Mondsee, Close to the Lake and numerous restaurants/bars. Excellent breakfast! Good for parents, Baby phone works only from the rooms facing the central square though.
Friendly Staff, Excellent Service and Food. Proximity to conference venue was also a big plus point.
very large,clean and comfortable rooms with lovely sitting area. Breakfast good and plentiful. Staff very helpful and friendly Unfortunately leisure area was being rennovated so we were unable to use facilities
Very clean. Good breakfast
Friendly and helpful staff, DVDs available for free rent, excellent location. The pillows could have been a bit bigger :)
Excellent breakfast buffet included in room price. While they were able to accommodate us, they did not have a record of my reservation through booking.com
Kind atmosphere and nice location Lack of refridgerator
Was a nice stay , room are clean and staff are friendly , area are good and easy to move around to the city and place of interest We have the room facing the main road , sound prove are not well , over the night can hear the vehical sound very clear
nice staff, nice wellness area, wonderful breakfast the room was too warm (for my tastes)!
to relax, to take a sauna, to take a lot of photos, to see countryside no
The hotel situated in a beautiful area, close to the lake and mountains, ski area as well. The staff is very helpful and friendly. Excellent kitchen. I am surprised with their very rich Sunday breakfast. We stayed in a double room for a day and loved it. I see one reviewer complains about the noise from the street. I stayed on the street side in winter and heard nothing at night. Hotel has a small car parking lot. Parking very close to the hotel could be a problem although it is not a crowded area. However one can certainly find a place within the 100 meters.
At the breakfast, most of the tables were reserved. We were obliged to take seats at unpleasant place, though the restaurant was not crowded at all.
Very nice and comfortable rooms, friendly staff, own lakeside beach (5 min walk)
We were surprised at the quality of the room for the price, and the location was nice for a relaxing weekend. The garden behind the hotel looked inviting, but we didn't have time to use it. The lakefront provided a beautiful sunset. Not directly on the lake, but it was only a short walk to the water. The town was a little too quiet for a long stay.
Friendly, helpful, English-speaking staff. Excellent buffet-style breakfast in pleasant restaurant. The totally-glazed shower and the glass-walled front to the sink unit afforded very little privacy from the bed-room, and possibly from outside rooms across the garden unless curtains were drawn or lights were switched off. The wc had no sink and shared its sliding door with a partial cover for the end of the adjacent shower. It was not possible to use the shower without flooding the washroom and bedroom carpet. tv had no English-speaking channels. Room telephone charge for 3 short calls to a Caribbean mobile phone number was absolutely extortionate. Clothes storage was ample but quirky. Not enough drawer space in wardrobe units and too much in bathroom.