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Large comfortable lobby.Comfortable bed. There are no shelves or drawers, therefore clothes have to go on the floor. No Kleenex, lotions etc. Because a large group checked in, we were not allowed in the dinning room for dinner and had to go without food. Just not acceptable.
It was quiet and close to the main attraction. It was attractively presented and nicely set away from the road. No facilities for making tea or coffee in the room.
Everything was just perfect !!! 5*
Excellent food The safe in the room didn't work
Beautiful, classic style of building. Good space. Nice (but not very large, pool. calm atmosphere, quite surroundings. Perhaps the staff was something aloof and withdrawn. Never in any way unpleasant, but a few more smiles would have been welcome.
Very friendly and professional staff, the standard of the hotel was superb for ****. Staff did everything to make our stay a pleasure (including allowing us take coctails to the jacuzzi:), organised tickets to the Salt Mine etc. Definitely the nicest hotel we've stayed in in Poland.
Very friendly and accommodating staff (with great English); delicious breakfast; close to Krakow (easy access); as close to Wieliczka Salt Mine as it gets; Although it was not an issue for us it seemed that there may be not enough parking spaces for all of the guests - it is possible there was an additional parking lot we didn't see. Otherwise we have only good things to say about Grand Sal Hotel and its staff.
In a beautiful settling next door to Wieliczka Salt Mine, this gem of a Hotel offers outstanding quality and value. We found the facilities, staff and food to be at the highest level and its location perfect for visiting the various highlights of this part of Poland by car, without the hassle of city driving. 3 minutes from the Hotel you can get a high frequency bus to the centre of Krakow for 75c (euro). We had no issues during our wonderful and memorable 5 day (Sun to Fri) stay in this Hotel in October 2009. No.
Expert staff in every way, close to Krakow and all major places of interest.
Good hotel outside of the Krakow. Easy to get to the Center 20 min by bus or rout taxi (each 15 min). We staied in late September and it was a bit humid in the room, because the heating was not swiched on yet.
A bit difficult to locate without SatNav, otherwise a good location about 20-30min outside of Krakovy. It is located in a residential area of small town outside of Krakovy and next to an unfinished building/extension. Breakfast hall was wonderful with attentive staff and room was pleasant with contemporary style - we reserved a double which was just right for our small family (2 children - 4yr old and 10 month old).
Hotel was very cosy and clean.
Very friendly personell - was waiting for us arriving very late and greated us with great smile and attitude.
Very nice and comfor hotel
We visited the place during our trip to Krakow and Wielicka salt mines. The hotel is comfortable and clean. We liked our visit very much.
this hotel is of very good quality..give it a try...we stayed room 14 ..the viewsare rubbish but the hot is fine
Friendly and quite helpful staff. Good location. Reasonably good food.
excellent staff, room was nice with comfortable bed and breakfast was fresh every day (although a little more variety needed for those staying a few day) more signage required espeacially near railway. hilly area means very tiring walk back especially if you go during the summer as we did.
Yes towels must be changed regularly
hotel staff quality
Convenient location. Polite staff. Good restaurant. The room is warm (in autumn). Towels has been change every day only after special request. Broken equipment (lamp-bracket, the door of shower cubicle, the light sensor) in bathroom.
the location to the salt mine -a narrow triangle room-
Great location (next to the Salt Mine). Breakfast was good with different types of cheese and fresh made eggs. Also, it's only 15 min away (by car) from Krakow city center. Parking was free of charge. The hotel was under renovation (expansion) and the workers started at 8am (hammering the walls and with smell of d construction dust). No one mentioned about that in the website of the hotel. No air-conditioning and the room was close to the road.
Good location, close to the salt mine and regional transport possibilities. Friendly and helpful staff. Parking place was in a terrible condition. Dinner quality and quantity was poor.
Very nice room, -big and comfortable I did not read (-roompaper, guidesign, restaurentmenu) or hear any english word
This was a fabulous stay. The surroundings were amazing and nothing was too much trouble for them The breakfast was adequate but not particularly spectacular.
The hotel appears to be a converted country manor house closely located to the town of Mszana Dolna. The room was spacious and quite comfortable. Some staff could speak English and I was made very welcome. Because there was a function on on my date of arrival and a subsequent date of my stay the staff went out of their way to reserve a parking place in the main courtyard next to reception which was very thoughtful and appreciated. The restuarant for dinner is a walk away across the courtyard and is used for various other functions. On one night a wedding took place and there was partying going on in the courtyard until 4 am. Unfortunately my room overlooked the courtyard so sleep was difficult. Perhaps the hotel should try to ensure that hotel guests not involved with functions are booked on the other side of the hotel.
the place is undergoing a major renovation. although not warned of this when booking our stay was pleasant with a good room. we were upgraded to a large room. dinner was in a temporary but pleasant (bar?) area as main restaurant was closed due to the renovations. food was good polish cuisine. we enjoyed it & had the place virtually to ourselves rather chilly in all areas & only 2 TV channels , both in polish. we were told this was temporary due to renovations. no lift. quite tricky to find. Should be a fine place to stay when the refurbishment is complete
Everything, the staff were extremely good, the hotel was spotless,the bedrooms both spacious and comfortable with furniture and fittings 4 star. The restaurant menu was full of excellent very tasty, traditional Polish food. This hotel is excellent value. I would and indeed have, recommended it to all.
Big and comfortable number. Good restorant. Reasonable prices.In double room 2 double beds.