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Timing of services provision (eg breakfast) with respect to clients' needs (eg flight) schedule
it was ok size of room - too small
Very large open-plan reception felt very cosy and warm and a great bar and relaxing aread to be. Had some noisy neighbours, walls were a bit thin.
the complimentary juice & water. The excellent front desk staff the extra bed broke
It is an airport hotel within walking distance to the terminal. It has everything needed for an overnight stay before an early flight. The staff said heating in the hotel wasnt working 100%, and the radiators in the room were not warm dispite it being minus degrees outside.
Good airport location, modern design and good IT facilities. Comfortable room with under floor heating and excellent lighting..
Close to the airport no toilets in rooms, no shower in rooms, common showers unclosed with outside view directly on the showers....! System for paying out of service, I add to write down my credit card details on a paper.
Really close to the airport, nice breakfast that was included. Great value for the price. It was hot and there were no fans or any way to cool down the room.
Within walking distance of airport. Easy booking in and relazing atmosphere. staffing at breakfast was poor.
Well, generally this should be considered more like a hostel (at least the "bunk bed" part of it) than hotel, though a rather nice one. Price probably match this with 2 sets of linen and 2 breakfasts included (just without option not to chose them :) The location is hard to beat however and the place can be considered a luxury compared with what one can get at certain other low service airports (like Schoenefeld). Nykoping might offer better deals occasionally, but together with inconvenience of getting there. The bathroom with shared showers I think is totally unacceptable. There is practically no place to put your closes and, most importantly, no privacy at all. Actually I was quite surprised to see something like that in Sweden.
reception is very good room too small
- The hosetillity of the staff, the services (taxi was called, breakfast bag because we had to go early), that there was a sauna to relax, water, coffee and juces around the clock . /
whirlpool advertised even though not available.
the staff went out of their way to ensure me and partner enjoyed our stay, included in the price was bikes, internet access, robes, breakfast and dinner buffet and hot drinks, juice and fruit available during the day, there is also a spa and sauna for adult use
Breakfast was fine Very expensive rate. Bed and pillow was not very comfortable. No separate shampoo and conditioner. Body wash is to be used as shampoo.
This hotel is actually comfortable. Very nice stay and beautiful place.
Mooi hotel, 7 km van het vliegveld. Wij vlogen met Ryanair vanuit Eindhoven. Wij waren er slechts 1 nacht. Toen we aankwamen konden we heerlijk eten, wat bij de prijs was inbegrepen. Het eten was in buffet vorm, niet veel keus, maar uitstekend.
the staff were excellent the facilities were excellent top value for money . none .
Large, comfortable bed. Nice view of the small river and close enough to town to walk to the shopping area.
Reception was helpful. Room was spacious. Breakfast had choice. Evening buffet in with the price.
Room was fantastic.
The staff were very friendly and helpful with information about Nykoping, even though they didnt need to be. The food was very very nice, lots of variety and things to choose from including continental options, hot food, cerals and fruits as part of the breakfast. The rooms were also very clean and came with a widescreen television with 6 channels available in english. Overall- no complaints. It would be better suited for business guests rather than a romantic weekend getaway.
I liked the location of the hotel, it was just in the heart of the city center and close to all tourist attractions. It was easy to find the hotel.
modern There was a foul drainage smell in the bathroom which I beleive was from poor plumbing
very good value for money rooms were comfortable and clean.The hotel was situated in a nice area perfect if arriving into skatsva airport as its only ten minutes drive.staff helpful arrived at 9.30 at the hotel and could not get any food other than a small selection of premade sandwiches..no place in the area was opened for food and after a long journey this was disastrous
Friendly bar staff The "superior" room was very small. Turned out the hotel was fully booked and I had been given a "standard" room because that was all that was available. I wish they had told me and reduced the price accordingly before I made a complaint. The price was then reduced to the standard rack rate.
Great breakfast! Restaurant on-site is also very good.
this hotel is very comfortable and quiet. Near the airport it's good conditions before to take the plane.
Spa and Relax
Very convenient location to the aiport and was able to walk to the train station in about 10 minutes. Breakfast was very good and staff were more than willing to provide us with additional items upon request. Room was a little small but for an overnight stay, it was perfect.
A nice hotel to stay and easy to get the train to Stockholm.
location to the airport No smoking facilities
The Hotel is well located in the centre of a small, pleasant and historical harbour town called Trosa. Very nice and convenient geographical setting. Dinner was good with an attractive and extensive wine list which included with some reasonably priced wines The room (no 2) although pleasantly decorated was small and the bathroom even smaller (it was hard taking a proper shower). The view from the room was also a bit disappointing.
Reception staff were unfriendly and unhelpful with information, eg times of breakfast, location of hotel, where to go and what to see in the vicinity. They seemed to be only interested in conference delegates and not with tourists. The information contained in room folder was in Swedish and of no use. Restaurant meals were good but we were only offered the menu with regional specialities which was very expensive. Our stay did not represent value for money compared with other hotels we have stayed in in Sweden.
Clean Comfortable They removed my bedding and forgot I was staying for two nights
We enjoyed the jacuzzi. The hotel didn't have a restaurant (unless you were there for a conference).
Very near city center - Breakfast buffé very good - Internet access - Parking spaces enough Room decoration a little bit too sterile
swimming pool, spa & gym and unexpected evening meal included in price. very friendly and helpful staff. excellent value for money. no air-con or fans in bedrooms...it did get very warm
The staff was so friendly and helpful. They really made my stay enjoyable. It was my first time to Sweden, and the first trip I have ever taken by myself... and the staff and hotel was exactly what I needed to have a great experience...thank you!
real comfort no
Gym and swimming pool facilities, easy access to airport and train station, good breakfast, friendly staff. Rooms with blind and beds without bed-head boards make room look bare. Prefer curtains then trying to figure out how two different blinds work. Our room was also opposite to a truck deport, so early morning could hear trucks driving in and out. There is no tv or other entertainment like pool table, dart etc when having a drink at bar. Didn't see a children's entertainment area.
everybody was friendly and helpful no comment
We thoroughly enjoyed our 4 night stay in Nykoping. Th hotel was not in a picturesque area but was very handy for walking in to the town and was 5 mins from the train station (we visited Stockholm twice) and bus stop for the airport. The room was immaculate and very comfortable. We made full use of the pool, hot tub etc and were impressed by the 'extras' - fruit juices, hot drinks, fruit, biscuits, nibbles that were on hand. We also enjoyed the buffet available 7-8pm each week day evening..On our final day we checked out at the correct time. However, as our flight was late evening the hotel held our luggage in a secure room and allowed us full access to the leisure facilities until our departure. I would recommend this hotel wholeheartedl
everything, was excellent. Buffet breakfast excellent, facilities excellent.
Its a 20 euro distance from the airport ..so sufficiently close ...staff is good The bathroom was not very clean ..overall not the cleanest IBIS i have stayed in
Very Helpful and kind staff Everything within walking distance
I got an incredible deal on the hotel, and stayed only because of its proximity to Stavsta airport, so did not expect much, but the staff were fantastic, it was spotlessly clean, the food was lovely, and it was excellent value for money. Staff were extremely friendly, helpful and had a great sense of humor which turned what was for me a difficult night into a relaxing one. I could not be more pleased. No, it was perfect for my needs.
The room was very clean and perfectly suited for our purposes to stay for one night. The staff was friendly and helpful in finding our way to the city of Nyköping
My booking number was not found based on the name but after I have shown it they provided free breakfast as an apology
stayed here as we were travelling to nth sweden
The staff were excellent and very welcoming.
i stayed only for a few hours. But it was good. Nice location, affordable prices.
A beautiful building (seventeenth century castle) located in beautiful countryside with the Baltic sea visible in the distance. A very complete and tasty breakfast was provided. The hotel was very quiet and peaceful - no piped music anywhere! The hotel was more like a monastery than a hotel with a strong Christian element throughout. (A cross was even provided in the toilet!). There was no wi-fi, television, room telephone, coffee making facilities or bar and no one manned reception after 9pm. This "hotel" would be excellent for a religious retreat, but is quite unsuitable for business and most leisure use.
the weather, the smiling staff and the surroundings. nope.
The relaxed atmosphere on the estate was good and the religious background was both calming and satisfying. The bedroom accommodation (in an annexe) was slightly spartan, but quite adequate.
the very special (unique) context getting there. It's a bit difficult even with a GPS ( the adress was unknown for my garmin) ; they should put more indication on the street close to the hotel
Location Restaurant and bars closed too early
It was a clean and nice room. When I booked over the internet there where only pictures of the main house of the hotel where I thought I would stay, instead I had a room in another building which wasn´t the same standard I thought I have booked. I felt it is unfair to a customer to not put all pictures and informations on the internet.
Very nice hotel in the middle of countryside. I was not informed, thagt the room I reserved was not in the main building. I was OK, but I wanted to stay in the main building, as this is the old castle.
Historical manor-house building and well-maintained grounds give a nice impression of staying at a historical place. Good location, not far from a highway. Our room was not in the castle but in an apart modern building (though we were informed about while booking). The building and the room are very simple for 3-star grading. However, there's enough comfort for one-night stop. The rate is too high (however, the hotels in stockholm are more expensive).
Comfortable beds, nice breakfast, smiling hotel staff.
I like toys and game places for children near the hotel
Reception was friendly and hotel quaint and beautifully furnished. Tea coffee and biscuits always available and breakfast adequate. Easy access to city center for shopping. Restaurants within walking distance.
I liked this hotel, becasue it felt like it I was at home,
Very pleasant, comfortable and modern hotel set in an old wooden building. Beautiful setting on the side of the harbour. Lovely river walk into town centre. Lack of good light for reading in bed.
great location , easy and quick check in , immaculate room facilities. A great stop over en route Skavsta to Stockholm as the train is close by.
It was a nice family run hotel and an easy bus ride from the airport and a 15 minute walk to the train station to get to Stockholm. I chose the hotel for its advertised shuttle service and internet and it had neither. Stockholm is about a one hour train ride away.
Clean room, pretty good location, close to the city center. No toilet in the room, not even a sink to wash your face! Very poor breakfast, no hot meal, e.g. scrabled eggs. No temperature dial, you can't set the temperature in your room. I'm totally disappointed. Wouldn't recommend this hotel to anyone, especially my collleagues at work.
Nice situation close to the harbour/quay and close to quayside cafes and bars, at least one of which sells Swedish stout beers. Light and bright interior and nicely decorated/fitted out with Scandinavian style. I had one of the two cheaper single rooms, which share a bathroom. Breakfast up to the usual good Northern European standard with particularly nice coffee and bread. Only 5 minutes walk to a bus stop for the local bus to Skavsta. Nykoping is a nice small Swedish town of some character. Nothing really, but the guy on reception (the owner?) could be a little more friendly, though I expect him to speak English of course.
Friendly and professional staff at the hotel.Stayed only 1 night. Bath room and room in excellent condition. Great design and comfort in bed room. Tasteful and healthy very nice breakfast presentation. Hotel Lanterna was further away from the train terminal in Nykoping and the airport (Ryan Air departure) than expected.
over night stop(Kopemhagen - Nyköpimg - Aalamd(Fi)
Good location on the waterfront
The position in the city center, the comforts, the kindness.
Near to Airport.Faithfully of staff. Bad connection between quality/price. Room very small.
Located on quiet street, nice 24h per day coffee/tea/sandwich facility, very helpful staff Shower and toilet facilities could use a touch up (new shower head, rail, toilet seat, wall paper etc.)
Friendly atmosphere A little noisy - noise from other rooms