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Rooms very dated and very cold bar area seats dirty and ripped restaurant too cold to eat in
Friendly staff Disappointed with the cooked breakfast
friendly staff it was tired and in need of refurbishment
The food was excellent and very good prices, nice size room car park a little small, a little more care with cleaning would be good, but this would not stop us staying again.
convienient central n/a
Very nice hotel, very friendly and helpful staff (front desk and breakfast waitress in particular). Great breakfast. Great value for money, would definitely return.
room was not clean, old firniture, bed was not comfortable, light in the room was not enough, and room was smelly.
No one offered to carry up my bags, I did not ask.
Friendly staff, great feel. Close to centre of town. Good food and drink. Room was a little grubby (peeling paint on ceiling, large crack around base of shower, broken guards round radiators.
The bed was extremely comfortable and the bathroom was very well appointed and very clean with a good supply of hot water. The breakfast was excellent and the service was good too. Also I found the parking arrangements most suitable. I could not fault the hotel, staff or facilities.
Everything, staff was very friendly and accommodating. Room was very clean and well decorated. Food in the lodge was well priced and very enjoyable. Would recommend and would definitely stay again, hope to next year
Very warm welcome, nice atmosphere. Room was a very high standard. Food was delicious.
Quality of service and rooms on offer. Breakfast was excellent.
Pleasant friendly staff,a query over the Wincanton racecourse was delt with by telephoning the course for me whilst I had breakfast. Very good room another chair in the bedroom would have been nice instead of 1 chair and a stool,Quiet location. Good food available in the bar at fair price for Pub food .The included breakfast was one of the best you could wish for. When we checked out approx 9 45 am We had to pay the lady who cooked the breakfast as there didn't seem to be anyone else around,This was not a problem but as we had a bar bill plus evening meals put on our account should there have been a query I would have preferd to have had to deal with a member of the management.
Excellant accomodation and really friendly!! Breakfast was quality and food all round great!! Cheescake was the best! None actually!!
Staff friendly and helpful noisy cistern in bathroom, plugs in both sinks didnt fit so water seeped away
It is conveniently situated just off the A303. We were going from Kent to a holiday in Torquay and being 81 I did not want to drive all the way in one go. The weather but that's not HL's fault.
Lovely big flat screen tv, sadly not working
Good efficient booking service including directions, good size clean warm room directions, very friendly, efficient and helpful staff Poor lamp shades on the bedside lamps, the low energy bulbs tower above the shades. Breakfast could be an hour late on a Sunday Morning
The staff were friendly and attentive. The room was very comfortable and the bathroom was very well appointed. Food and wine were good value and the breakfast was outstanding. Nothing all good .
Good location, very friendly staff, great value for money.
Only stayed one night. Were offered a free drink each in the bar, but it was too noisy for us. The bedroom could not be desribed as spacious - definitely small. There was no suitcase stand and nowhere to put one. Had to go outside to get to the restaurant. OK in dry weather, but not so good in cold, wet weather. People were smoking at the bar while we had breakfast. One young lady was very pleasant and seemed to be working very hard keeping up with the breakfast trade.
The location was excellent for the town of Yeovil. Just one street away from all the major shops and sights. The room was up 36 steps (no lift), it was very shabby and the curtains did not close properly. The bed was unbearably creaky and uncomfortable. We had to go and buy toilet paper!
a free beer needs more carparking
Food was good quality Paid more booking on line than the advertised price at the hotel. Room was very basic and small when I found the hotel via yell.com the contact number was wrong so I could only book on line with yell
Hotel was fine, situation was perfect, the food in the restaurant was fine, hugh portions, breakfast grear No
Friendly staff and a central location.
Central location, excellent breakfast, friendly staff
The friendly attitude from both reception and bar staff The bed had a big dip in the middle
easy access to town centre reception seemed to be closed alot of the time
Good atmosphere in the hotel; staff were welcoming and efficient; food was of a pleasantly high standard, very comfortable bed and oodles of parking.
Ambiance; decor; ease of checking-in/out and so on Staff - no idea of customer service really; breakfast was poor (should be made to order); lack of flexibility in delighting the customer (can't have coffee cos we've put chemicals thro' the machine!_...
Excellent location. Helpful staff. Very clean
V pleasant surroundings with helpful and friendly staff; excellent food and reasonable selection of well priced wine. Nothing worth mentioning
Good location in a nice town Good bar/outside area Some evidence of reasonably recent updating/refurbishment in bedrooms and some public areas. Sunday breakfast service slow due to limited staff numbers - although in the main the staff were enthusiastic and friendly enough. Evening meal perhaps towards the expensive end for what it was - but quality and quantity was fine.
An excellent hotel, staff, rooms and food, would highly recommend and would definitly visit again.
Friendly staff, nice room. Great Shower The food was equisite although the portions perhaps a little small
Reception and Greeting was very friendly and efficient. Evening meal booked in advance and table was ready, all staff were professional throughout our stay. Food was very good, especially breakfast. Service was excellent. Hotel and room and suroundings were outstanding. Loved all the artwork on display. None
Friendly staff, good food and very comfortable suroundings Room smelt a bit closed up. could do with airing between guests.
Fantastic! Great staff,v friendly & lovely setting. Food was amazing & loved our stay!
Food excellent and amazing value for money. The wine selection was also surprising diverse. Bathroom one of the best in Brtish hotels. The rooms were clean and didn't smell revolting. Room too warm!
Every member off staff were extremely attentative to our needs and the food was absolutely gorgeous!!! What a lovely building in a lovely town, we had a lovely stay as a guest in your hotel and the bed was soooo comfortable we didn't want to get up!!!! A few minor adjustments to the bathroom fittings in room 16 would be useful ie toilet roll holder could be positioned closer to the toilet, and a bit more space/shelving around the washbasin area for our own toiletries would be useful as it was awkward using the shelf below the washstand.
Excellent location - bedrooms had a touch of class - more a young mans business hotel as there could have been more mirrors and plugs for a lady for hair and makeup - not enough adequate light in bathroom for makeup either. Shower was nice and clean as was the bedroom but felt the design of the shower needed to have a few alterations as water tended to go everywhere due to design and long term this was spoiling skirting boards and floor. Maybe a more permanent finish to bathroom as shelving was disintigrating with soap etc., Nice touch to have deent coffee in room and fresh coffee for breakfast. Food at breakfast was very tasty and well presented. It would have been nice to have either normal milk or cream in bedroom to go with the excellent coffee instead of substitute milk.
quiet good eating place parking and getting around to the front door hard beds
Nice room and bathroom, friendly staff
Very good room - comfortable and well presented. Lunch was excellent! The continental Breakfast was poor - no choice - not in keeping withn the rest of the Green Room
Excellent shower pressure and town centre location very long loud and noisy council bin collection during the night/very early morning
Single room small but very well fitted and immaculate. Fine for one or two nights. Excellent continental breakfast with fresh fruit salad.
The room was clean very modern and the shower was one ofthe best i have used, the staff were friendly courteous & polite The only thing that i would say is regarding the continental breakfast i felt as if the quantity of what i ate was being monitored somewhat felt discouraged from eating everything that i may have wanted, although the breakfast itself was great with a choice of home made museli, croissants, & pain au chocolat, cereals & yoghurt
There was a generally good vibe about the place. Very pretty It didn't have a full length mirror! Essential.
hotel was clean and in good order.staff friendly. small room
Easy access thro rear door to car park for bringing in luggage.Good choice on menu. Decent wine list for matching the food on offer. Very helpful staff (googled a destination for me and printed off a copy). No complaints.
Good TV, free WiFi, hot chocolate sachets & biscuits as well as tea & coffee provided in the room, excellent evening meal in nice dining room/bar, nice continental breakfast with home-made muesli. Friendly & welcoming staff. Felt fine as woman on my own. Room quite small, nice big powerful shower but no bath, single bed, quite hard mattress.
my wife and myself booked into the Langton Arms as we were attending the Royal Signals reunion at Blandford camp we were made very welcome, the room was extremly comfortable and the food was excellent and we really enjoyed our stay The only thing which marred the visit is not really anything to do with the Langton Arms but the two times we used taxis to go to and from the camp we felt the fare was rather on the High side for a 4 mile journey £16 and £20 respectively but as I said this is not anything to do with the Langton Arms just something we feel they should be aware of.
Wonderful and friendly staff....made welcome from first arrival until departure. Evening meal of a mixed grill was outstanding. Room clean and tidy. Highly recommend the Preston Hotel.
The hotel was selected because of its location, but all the staff/owners were particularly friendly and courteous. The only problem encountered was the lack of a hair drier, or reference to one in the hotel guide. The hardwood flooring in the bar area made it particularly noisy.
The friendlyness of the staff The Hotel is in the middle of a major refurbishment
Very good food
Food was excellent i'd go there again just to eat there again. staff were really friendly and room was spotless. Shower in room was not too good, took ages to get warm and was only a trickle
A clean and tidy value for money hotel with friendly helpful staff
Friendly staff, great atmosphere in the bar, good to find somewhere with a true family room - 1 double 2 singles - at reasonable price Shower could do with a bit more pressure
pleasant staff shower did not work very well
the hotel was idealy situated for my needs not much heat in the shalley
Country pub/hotel, excellent breakfast, frindly locals.
100% clean and immaculately maintained - well designed Friendly, attentive staff excellent food interesting and friendly locals Slightly hard to find first time (but I was using google directions and everything was under snow)
Comfort of room, quality of food Not the easiest place to find
God rooms, good food, great staff
The Queens Arms was delightful, nice log fire - very inviting - good food in the bar and a comfortable bed to sleep in - the complimentary breakfast as of a good standard. We had a twin room and it was clean and everything worked - good shower - the only problem I had was that it would have been nice to have had a mirror on the wall near a socket for hairdryer, as when my daughter was in the shower I was wanting to dry my hair in the bedroom and there was no mirror, only a small problem but would have made things easier.
Very comfortable just renovated nice and quiet tremendous food great selection drinks freindly staff Not a typical hotel no tv in room or tea making facilities, more of a gastro pub with beautiful rooms
Extremely charming but not luxurious place, exceptionally good food, very friendly place to stay near Sherborne, grat service. We'll be back!
The overall friendliness of staff lovely room and good cooking recommend highly
Excellent rooms and food Would have preferred coffe and kettle in room and a bin in bedroom (only a tiny one in bathrooms)
Food and welcome good location excellent Room was small and very hot
Friendly staff and the new landlord (only 5 weeks) is obviously working hard to improve the standard of this Inn. The food was excellent with a good choice, service was good and we felt that we had value for money. As there is going to be some refurbishment we will be interested to visit again in a year's time.
A very convenient welcoming & picturesque hotel
The location was peaceful, staff were excellent and the evening meal was amazing. The owner had only been there 6 weeks and was clearly taking stock and planning what needs to be improved moving forward. NA
Room was very good, staff very friendly and breakfast was excellent. would have no hesitation in recommending this pub to anybody. everything good.
Hotel was excellent and the staff and owner were very professional and friendly. There is room for refurbishment of some areas and the very recent new owner is very aware of this and knows what is required to make this into an exceptional place to stay. We loved it and will definitely return