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Our dinner in the restaurant was excellent. Kitchen is excellent. Very professional, helpful and kind restaurant staff. The view from our 7th floor room was just lovely, not to mention the sunset. Overcrowded restaurant at breakfast on Sunday morning (very unconfortable and annoying). Lack of information on how to use the keycard eg. in the parking place. Very uncomfortable beds.
View, price, location. No English literature or TV, Movies.
Excelent breakfast buffet, wide selection of foods. View from room marvelous. First time in parking lot I had difficulty finding elevators. Security is excellent.
Location is excellent for someone visiting Bremerhaven on business or holiday. Price is inordinately high compared to other hotels in Bremerhaven. Reason for staying at Atlantic Sail is that no other rooms in 3 star or higher hotels were available. During our stay, there was a strong sewerage smell in the bathroom coming from the air circulation or plumbing system. This was not the case with the heating/AC system. A comment at the desk on checkout revealed that a number of guests had complained about the foul odor. No price adjustment was offered to compensate for having to tolerate the odor when using the bath facilities.
Nice view on the harbour, from the room and from the building top. Rather small room. Internet from the room not working.
The location and proximity to the beach was outstanding. The hotel staff was exceptionally courteous, especially, not knowing much German. Parking was very confusing. It would be helpful for a brief explanation upon check-in.
The free upgrade to a suite!
Panorama, situation and architecture of the hotel, service at the reception. Service during diner and breakfast, lots of noise very early in the morning and very close by on Saturday by construction workers.
It was gorgeous, new, modern, conveniently located, and a super value. Parking was only 6 EUR in a big parking garage (unusual for Germany). Their Strom Restaurant has excellent food, reasonably priced. The room was clean, big, well-appointed, and had a nice big bathroom and a great view. I couldn't have been happier.
Cool design and good breakfast. Nice new rooms and a very nice view The bar should be on the top of the hotel, not in the first floor
The location and spa facilities. Room are not enough clean. Bath and toilet equipment are old and do not work properly. My girlfrend asked to change mattress, because it was not possible to sleep on it (very old). Nobody changed it. Furniture and curtains seem to be uncleaned for long time.
The staff in the reception was very good, especially K.Niedzella and N. Kretschmer were very helpful. The house keeping service was not that good. They did not care attention whether you have enough shampoo or clean towels.
nice position for the centre of town. Nice to have a room overlooking the harbour.Parking bays were nice and wide. the breakfast was very expensive and you self served on a teaplate! It was open until 10.00 am but we arrived once at 9.30 and not everything was available.
I checked in to the room overlooking the port. The views were great. The room was extremely clean and well furnished. The staff was very helpful. Nothing.
View on the harbour and quietness at the hotel. Garden and terrace are beautiful. Breakfast fee of 20 euro pp on top of room price of 120 € is too expensive and not worth the extra 40 € - The total price of 160 € is too expensive - An acceptable price would be 120 € including breakfast. The bed for 2 persons was rather small - a kingsize bed would be more appropriate.
Fantastic views of the river. Great restaurants and museums.
The view was great.
No traffic directly around the hotel, several restaurants in the neighborhood, good connection to motorway and roads, fresh air at night (you can open the windows), no parking fee We expected some discount when staying several nights - no other negative points
The view over the harbour was great, the room OK. It was quiet and the bed was good. Breakfast was good. The bathroom was not really confortable. The toilet was behind the door below the shaving mirror. The shower curtain was dark, and with no light in the shower cabin I had to leave it open. And I didn't like the bedside lights.
Location. It was a very nice hotel sitting directly on the dock, with many ships nearby.
It was o.k. generally spoken No - although I spent just one night
Excellent secure bicycle parking. Receptionist very helpful giving us train information.
I liked the scenery , the restaurants and a few shops being within walking distance. I did not like that the grounds in front of the Hotel were used for unpleassant noisy entertainment (on week-days) until midnight.
I was very pleasantly surprised with the good standard of the hotel. I really loved the location and access to restaurants in the vicinity. The breakfasts were the best we had in the whole of Europe during our month long trip. We had a double and a twin room and were 4 adults in total and none of us had any complaints
Large room and good location (walking distance) to major visitor sites. The checking in was the best reception in our various hotel stays in Europe. Restaurant served a good dinner. Bar wasn't open in hotel - not sure why, but it would have been nice if it was. Elevator does not go to all floors though meaning heavy luggage must be carried up stairs - but still liked the place.
The staff was very friendly and helpful. The breakfast was good, too. The decor was a bit dated.
Really close to major sites in Bremerhaven. The breakfast is really nice and the hotel staffs are friendly and helpful. They should have provided free wireless internet service.
The hotel was just right, the staff were very helpful. No
The staff was extremely friendly and helpful. Definately enjoyed the hotel facilities like the pool and the restaurant.
Very helpful and friendly staff with excellent English.
Helpful reception staff
Pleasant staff and reception. Great food and lovely breakfast buffet. Close to all the action near the waterfront and Maritime Museum. Would use again. No lift for the rooms 1 to 14!
The staff is very helpful and friendly. Location is great to City. The shower tubs were not good ( Room 70). Shower splash wall is dangerous. Do not stay in place and have to ber hold by hand during shower. Breakfast selection is very limited .
Staff very helpful
good breakfast - convenient location
very good hotel, website does not do it justice. excellent service by all staff. rooms clean, warm and pleasent.
Friendliness of staff
Friendly service, great price
Friendly homely atmosphere in hotel. Only a short walk from the city centre.
Friendly staff, good buffet breakfast, good location for both the hauptbahnhof and a comfortable walk to the important maritime museum. The free mini-bar in the bedroom was beneficial in the warm weather.
Frendliness of staff lack of tea and coffee making facilities in the room
Good location, very clean, well lit. The breakfast buffet is decent and included eggs and sausages and not just meats and cheeses. Very small parking lot good for only 3 cars. If you dont get there early, you will be parking on the street.
Excellent location; close to museums (Shipping & History museums). Lots of places to eat within walking distance. Close to main train station (7 min walk or so) and Columbus mall (20 min walk or so). Good shower. Room was small for two people, but that is typical of hotels in older buildings - so not a complaint.
The comprehansive Breckfast every morning ,the very frendly Hotel owners 2 brothers. and the very helpfull staff .The food in the evening was good, but too repettetive for a 3 weeks stay. it could do with a little sitting area away from your room. I would always recoment it . That it did not have a separate sitting area for long stay guests.
Very friendly staff, flexible
it is a quality hotel which is operated by (it seems to be) a family. Friendly staff, good service and well meaintained accomodation
It was clean and the staff was friendly.
Friendly, accomodating staff. Cenral location.
Quiet, clean hotel with friendly & helpful staff. Little to no English.
organized efficient helpful staff very clean comfortable rooms modern new rooms
Hotel was clean, tidy and had excellent staff. None
Very quiet hotel Good food. Elevator out of order on arrival had to climbe to the fourth floor with baggage at AGE 65,Not Good
Chef's brilliant! I have not eaten that good for quite some time. Room was big and the bathroom had both a shower and a tub.
Great restaurant and breakfast. Clean, quiet rooms. Very nicely located, direct in center of town. Very small room, although well designed. Bathroom was interior (windowless) and had a full glass door. Even though it was opaque, one could still clearly see through. A bit ackward.
friendly staff, good food, good location (near train station)
Spacious room, nice surprise of free cold drinks, convenient car park
Choice of dishes at breakfast was good. My party of 4 were booked into the hotel for 5 days in 2 double bedrooms. On the 2nd day I decided to pay the bill early as I was unsure whether my credit card would be accepted. In the event everything was OK. It was then that I noticed from the bill receipt that we were booked in for only 4 days! I queried the matter with the manager but he could speak no English.
Decent restaurant, confortable room, very quiet if required Staff service is appalling, breakfast should have hot food too, location not near anything
Food & Beer in the restaurant was excellent. Staff on reception were very helpful especially as I could not speak German.Staff in the restaurant were excellent as well. Overall the service from the staff was brilliant.
very conveniently placed,for touring,interesting local area.Recently refurbished with great style. Excellent menu and enthusiastic staff.
Clean, quite rooms comfortable beds and excellent on suite bathroom, limited menu but what we had was very good helpful staff menu in english no
Buffet breakfast was very good. Whilst the evening Dinner menu could be regarded as 'short', what was on offer was excellent with the food well prepared and nicely presented.