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Very special place Humidity in the room
Great atmosphere, extreme friendly staff
Very nice location. very compliant staff. good food and variety. Moat was very nice and main building. facilities very good The on line system not carrying out requests!! The room should not of been advertised superior as it most certainly was not. Even as a three star I am unsure it would fit that description. Should of been informed that the double bed was two beds put together as my partner and I being a young couple in love found making love an obstacle course as the beds kept spliting and us falling through!!! Had I known I would of booked one double bed not two odd sized beds put together. I am not sure whether I would stay again because of the room I would like to see what better rooms were on offer.
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Very beautiful castle, in an ideal situation to visit the area of Munsterland and its castles. Very nice room in the central building of the castle, comfortable and spacious. Excellent dinner, breakfast and service. Easy to park and free of charge! Better information on the location and services related to the fitness facilities and swimming pool is needed.
Evening staff were excellent, nothing seemed to be too much trouble for them. Large, well prepared and tasy food portions. Good facilities. Helpful reception staff. Breakfast staff made us and other guests feel like we were in the way. Cleaning around us to get their work done. Everything seemed to be too much trouble. We had to clear and lay our own table as it was clear that the staff were not going to do it. Maybe some training needed for the breakfast staff.
The staff was very nice and knew English very well and also understood our less then perfect German. Cute hotel with very tasty and good food. Big room and big beds. Very clean and nice. Lots and lots of flies in the restaurant, as the hotel is right next to fields with crop and cows. The pillows were slippery and too soft, woke up with pain in my neck.
Very good restaurant and friendly service
Nice hotel with a pretty surrounding view. Friendly professional personnel. One minus- no wireless internet access in rooms. Important since Ahaus Hotel is a place I come for my business purpose.
Room was large and clean and beds were comfortable It's a pity in a 4 star hotel that there was no internet access in the rooms.
Nice surroundings There was a bath where the water could not be stored
scenery, breakfast menu there is no clean towel in the room, there are used shampoo and dirty towels on the bathtub. when I was called reception, they said to me "room service persons start on 10 o'clock". they had brought clean towels when I bring a person from reception.
Location It is a German hotel, but did not offer the German hospitality. It seemed like a Dutch hotel (which is not always good). There were very many very loud Dutch people at dinner, breakfast and throughout the hotel who seemed not to know how to act like adults although they were in their 50's and 60's. It is not really a complaint, but was just a dissapointment. It would be better if the site was honest and listed the hotel as one with a "Dutch Atmosphere".
Large, clean room. Dimly lit. Poor drainage from bathroom sinks.
the golfcourse fitness and sauna capacity
Clean, comfortable hotel next to the Church. The bells in the morning where unexpected but not unpleasant. Food was good with an excellent breakfast.
Both the quality of the evening dinner and support from the hotel staff was excellent
Extremely polite and forthcoming staff. The kitchen was servicing a special event when we arrived; nevertheless we have been offered an excellent lunch. The dinner was also excellent, the cuisine of this hotel is remarkable. It is very clean, well maintained and the place is very quiet. Nothing that we did not like; the hotel is a bit far from the city, but one enjoys the nature.
friendly staff, but obviously run on a budget.continental breakfast was just adequate with insufficient bread rolls.
Very quiet place Nothing
The owner is nice,this is my second time to live there. they gave me the better room than last time.
2 bottles of sparkling water and Haribo bears were really nice
services and food street noise at the frontside
Very kind lady,owner of hotel.Very clean, in the heart of town and cheap.