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The hotel was perfectly located in the forest. The personnel was very friendly, the dining was excellent and the choice of breakfast was very good. We would also like to thank for the free upgrade we received on arrival to a room with a balcony. We did not asked for it, they just did it. Very nice! Bathroom had some long black hairs on the ground from the previous guests. Forgot to mention this to the receptionist when we left. But who really cares: we had a free upgrade to a Deluxe Room with balcony when we arrived, without even asking for it.
The Hotel was wonderful and the staff were very friendly and helpful.Very good massage too! There was no Cell Service and the only phone that could be used was the Landlines.Wireless Internet was only available in the Lobby but it was inclusive.The hot water was not consistant and we had many doses of cold water during a shower. Even with this, it was a wonderful stay!
Stilte.Uitmuntend ontbijt. Geen airco.
The staff was friendly and helpful. The room was spacious, bright & comfortable. The pool was awesome! Dinner in the restaurant, although very nice, is expensive, especially for a family with children - at least by our standards.
excellent food, nice atmosphere, quite, facilities, pool, sauna, walks that the whirlpool had only cold water
Excellent facilities and location with a very friendly staff. In particular the food was exceptional. The service was little slow when dining with children
It's a very nice hotel on a unique location with lots of nature and a peaceful surrounding. The staff is very helpful and friendly. Good breakfast with a variety of fresh bread and serial. The a la carte restaurant is a bit too pricy
The area is so quiet and peaceful, wanted to cancel rest of the trip just to stay here.
My daughter and 14 month old grandson accompanied my husband and I for the night; We found the staff were very child friendly and most helpful all the time. The layout of the hotel allowed our grandson to walk around safely.The facilities in the spa were brilliant. None
location and breakfast
The staff has been extremely friendly, helpful and accommodating. I stayed there again the weekend afterwards and will recommend it to anyone.
our bathroom was low and we ask to change the room
Was made very welcome
friendly staff; big rooms, nice restaurant. no
There was a peace and calm and wondeful ambience about the place. It was light, roomy and every thing one could want
We were travelling with three dogs and the room we were allocated was on the ground floor with French type doors leading to the gardening. This had access to the car park and was good that we did not have to always go through the hotel when we went out with the dogs.
Very nice modern rooms, super clean, friendly staff, good breakfast, parking, absolutely unbeatable value. For those with a car, also an option when visiting or conducting business in Basel, Switzerland (half an hour). No elevator
Nice and clean room and good breakfast
Good welcome and standard of room was excellent value for money. Modern bathroom ,large room & balcony. quiet area convenient walk to restaurants
Good location, well maintained and clean
All was perfect
Excellent value for money, very clean, good breakfast. Would stay here again if in the area. Staff also very helpful and friendly.
Value for money.
Best hotel and best breakfast of about 50 hotels we had for such a nice price we felt ashame. Shower AND bath, just new rooms with luxure like sitting corner and balkony, free breakfast with luxury bread and chees and all the coffees you want for free like maciata and capucino.they even phoned us to tell we could arrive anny time after 21.00 compared to hotels of 150 euro we only missed boiled eggs.....but we saved 90 euro...
The atmosphere of the hotel and the internal design. There was a lot of noise in the evening and night (music and bar guests), which doesn't make the hotel too suited if you and/or your children want to get some sleep.
Our room was, as expected, very nice and large. The hotel is well designed and we enjoyed our short stay.
nice room, friendly staff, very good breakfast
Beautifully restored with nice materials. Good breakfast. Very cosy square in front for outside drink or dinner.
The hotel was just opened, so everything was brand new. We stayed in room nr 17, which was modern. The bathroom had a normal shower and a rain shower, which was great! The free car parking at the back of the hotel was large enough for all the hotel guests (space for around 25 to 30 cars I guess). The hotel staff was very friendly and it was no problem when we called them if we could stay at the hotel a day earlier then we had booked. It was changed without any problems. The OX restaurant had a modern menu and the food was good and various. Also the terras they have in front of the restaurant/bar is very nice (on the square). The breakfast buffet was good, with different cheeses, salmon, different types of bread, coffee, tea, juices etc. A few remarks to make this a better hotel for me as traveller: We did not had wifi internet at the hotel. I would expect that at the modern hotel. The shower was a walk-in, which made the floor pretty wet at the toilet, when you take a shower. I found it a little bit strange, they asked me during checkin, what time I expected to be at the breakfast buffet the next day, as I do not want to conform to a time during my holiday. I would never ask this to my hotelguests.
The room was clean and proper. The food in the restaurant was very good! No
A clean, stylish and well run establishement. The styling of the rooms may be a bit too modern for some but it was immaculate and clean. Dinner and breakfast is served in the hotels bar/restaurant on the ground floor and was good value for money. One criticism - nice big shower/wet room area in the room - but no high level hook for the shower head - you had to hold it with one hand while washing - not very practical at all!
Beautiful location, exceptionally friendly and helpful staff, excellent breakfast. A very enjoyable experience.
Very Good value, nice location with very friendly staff
Comfortable Rooms. A few ants in the jam at breakfast.
very nice hotel the owners were very pleasant and eager to please. Good location and food was more than we could possibly eat
Nothing was too much trouble, the rooms were huge the scenery great and the service excellent, a return is already planned
It was everything we expected. The location was perfect, in a quiet area on the edge of the town yet a very short walk into the town centre. The owner also kindly let me use his garage for my motorcycle.
Fantastic personal, breakfast was wonderful and the location of the hotel is great with a beautiful view on the black forest.My wife and me stay for 5 days and we enjoy the hotel and our visit on Badenweiler a lot. If we be able to make a trip again trough Europe we will be there again. My wife missed the sweet little dog ( Jenny ). Sven all the best and hope we can come back again.
Very quite place There is no left
Great value. Really good breakfast. Best part is the coffee, they are using WMF, so you get a good Latte Macchiato. The kids loved the place.
Comfort, convenience, service
the indoor swimming pool was very good. The wifi connection was very expensive for 24hours, most hotels have wifi for free, also, the dining room which we ate in for one night, the food was very nice but no atmosphere, just by playing some simple background music would have helped.
Quality of the food served at the dinner and breakfast was excellent. Inside pool and wellness services are excellent too. Heating system makes it quite unberable to sleep. We were located in room 126 and our friend who was located in room 181 did not sleep at all as his bed was located near an heating wall. Impossibility to chose the table at the dinner, The dining room is poor for such an hotel.
The Cigar bar was great. Service was very good. They had a good assortment of drinks. I stayed in a Superior room. It was very small. The TV was small and had no English channels. I dined in the resturant at night. The service was incredibly slow and took over 2 hours for dinner. I finally walked out before I received my dessert.
The breakfast is wonderful. Swimming pool and sauna until 10:00pm is great after a long day of work. Diner choice very limited with today menu only in Deutsch. Internet access very expensive.
Great people; lovely b'fast. (1) Persistent smoking near my room; smoking in lobby and bar, a big problem in an alleged spa hotel. (2) failure of spa staff to respond to my request for an app'T.
everything. it was a very nice hotel, well placed and everything i wanted.
The hospitality of the staff, the comfort and a beautifull region
The staff (I think it was an owner) was very nice to us. Tasty breakfast. The rooms were very clean, but the toilet would need a little bit of more modern look.
Close to centre and a very peaceful location
Female owner Heidy was friendly. Breakfast was very good. Male owner made you feel as he was going out of his way to help you and wasn't friendly and only smiled at us on our last day. Car damaged in car park. People generally in Badenweiler were not friendly even when we passed them in street smiled and said Guten Morgen they just blanked us! Resort not a lot to do for children.
We felt at home and wanted to stay longer. The Hotel is charming, the breakfast excellent and the staff are delightful and helpful. The view from the balconies is heavenly!
Very pleasant and friendly management, wonderful views
The hotel staff was especially cordial and helpful. The manager went out of her way to make our stay more pleasant. The breakfast provided was quite nice. This is a well decorated, peaceful hotel in a beautiful setting.
The dinning room with stunning view and the nice breakfast, and the very special attention the owners gave to the guests. The owner extent her effort to help us to book a hotel for our next stop and she kindly gave us recommdation on the itinerary of our journey. nothing
very nice staff, good breakfast
Warm and welcoming Hotel. The breakfast was outstanding, the rooms clean and spacious; the view on the valley beautiful.
Everything apart from the lack of an iron. I stayed here on business to spend a few days working at Roche who are a high profile company and to turn up with a creased suit and shirts wasnt quite ideal :) Yes - The fact that your site claimed there was only 1 room left and in fact this was not the case at all as the hotel was empty! Most of the hotel listed seemd to say the same. Considering I travelled 800km to get there its shame to see you are having to deceive people...
Really beautiful and peaceful surrounding. Clean and spacious room with unadvertised kitchen facilities. Limited availability of the staff. No info on using the Wi-Fi (I had to guess the password...), no minibar.
We stayed at the Hotel for two days and was fortunate to be the only guests in the Hotel. The location of the Hotel is excellent for visiting the region. The staff were friendly and the breakfast was a typical German breakfast :) Nothing
The hotel was very clean and comfortable, and the views were great. The staff was very accommodating and helpful.
Excellent comfortable and clean room.Very good breakfast. But the most important thing is the owner, Herr Kern. He did much moore then expected. We got an upgraded double room with balcony to a super nice view. We had a great pleasant time. Nothing to our opinion.
Staff & owner were very kind and helpful, the room was simple but very confortable for 4 of us (2 adult & 2 babies).
The kindness of the innkeeper and his family. The comfort of the room as well as the location on the river.
Nice and kind owner. Very clean and quite place. WiFi is not possible in the room. Only on the reception.
Location Prefer tea/coffee facilities in room
very clean and fiendly no
huge breakfast buffet
Personnel and cleanliness were excellent. No elevator! Poor lighting in bathrooms.
Actually , everything was nice! No.
Excellent food, excellent service (swimming pool, sauna, fitness center).Very professional staff. Rooms are big and clean. Restaurant closes too early in the evening (8.00 pm). During summer the closing time can be moved to 9.00 pm.
excellent service and breakfast poor dinner
1) all hotel staff was very friendly, polite, helpful and pro-actively caring 2) we were offered an upgrade of room for free which was very kind 3) great view from hotel room 4) breakfast was very good and served until late 5) nice decoration/cosy atmosphere overall!
Wonderful personal service,excellent food in the resaurant,very clean hotel inside and outside,pleasant atmosphere a single room could be more comfortable
excellent food - great location - attentive staff - paradise for the over 60's - super interior spa - Well maintained hotel. Not possible to have dinner on the terrace (But good for snacks and coffee) Still, the food is so good in the restaurant, you can easily forget that there are no stars above your head !!!!
I'd liked the quite-ness, friendly and devoted staff, confortable room, I felt at home... And many possibilities for recreation in the area.. The restaurant served a very good meal but it was always a suprise if it was open.. But on 5 minutes walking there was a Italian restaurant, cheap and very good!!
The wireless and the safe didn't work althogh i asked the owner of the hotel tio fix it.There was't spa.
The hotel staff was extremely friendly and helpful during my stay, driving me to the hospital where I was working and to the train station for my departure, and even helping to purchase my train ticket and load my bags onto the train. It was very refreshing to see excellent customer service in this day and age! Internet service was complimentary too. The rooms did not seem to have air conditioning, though that was not needed during the trip.
Hotel had been competely renovated and rooms were very nice and beds extremely confortable. Located near a stream with a wonderful bike / walk path that can take you to a old castle. There are numerous spas and other facilities in the area. The location is excellent for going to the black forest and wine vineyards in both Germany and France. The hotel staff were extremely friendly and were able to give advice on where to go. Spoke excellent English. Close to larger city of Friedburg. My family and I plan to stay here again.
Staff's friendliness Bathroom & shower was far too small
This was the best hotel we stayed at during our 2 week trip to Germany. The owner was very friendly, helpful, and easy to talk with. Their food was excellent - one of the best meals we had during our trip. The hotel has recently been refurbished and it shows in the high quality of our room and the hotel's public spaces. If I ever stay in this part of Germany again, there is no question that this hotel is where I will stay.
The staff went out of their way to provide individual attention and make sure the lodging experience was special.
The family run hotel was super. Very friendly staff and most helpful. Forgot credit card while staying there but was returned to us by post before we even got back home ourselves after talking to them.
The hotel is nice, comfortable and clean. The room was a little small for my family (2 adults and 2 children) while could be Ok for a couple. The housekeepers forgot to provide us the right quantity of towels. The breakfast was quite good. We did not tested the restaurant.
quiet, free parking, good breakfast
The staff was exceptionnaly nice with us. The place is quiet. The village is beautiful. The food was very good. The rooms were not so large but that's really all.
Bright and welcoming lovely backdrop and plenty of parking. Small bottle of moisituriser and shampoo would be great for those staying just a night or two
very personal staff service, excellent food. Great location.
The staff was great, hospitable, helpful, could be friendly and informal without losing their professionalism.The breakfast was so ..healthy and varied, all products chosen with such care.Even the dog was lovely.The location was excellen, too.
Nice and quiet and very clean rooms. No possibility for dinner, no bar.
Each room had a balcony with a lovely view of the hills. The decor of the restaurant and patios was charming. The staff was friendly, rooms and bathroom very clean. Nice breakfast The weather was hot and there were no fans to use.
Location,family owned , one of the best breakfast we have experianced None
Very friendly staff. A comfortable stay in a great environment. The value is incredible.
Warm family rn hotel with beautiful traditional accomodations. The provided me with a local tourist cared that was vry helful in using public transortation in the area.
Be sure to get one of the renovated rooms in the main building, very nicely decorated, small but well equipped bathroom. Good restaurant!
location of hotel, comfort of rooms and cleanliness of room and personel of reception nothing
Excellent hotel in a beautiful setting. Very good breakfast. Pleasant staff. Our "Klosterblick" room (monastary view) was stunning. Though I reserved with AmEx and Booking.com said I could pay by AmEx, Visa, MC etc. in the end I had to argue to be able to pay with Visa. AmEx was not possible. They really expected me to pay over €300 in cash!
The staff were very welcoming and friendly. The breakfast was very substantial, and the bedrooms were a delight.All in all a very good hotel in a delightful location.
The hotel was spacious, clean and quite comfortable. We enjoyed a nice restaurant across the street and a walk around the Muenster. We were not given the room on our booking sheet (which we did not realize until check-out). We were charged 10-12 euros more and, because of our limited German language skills, we were unable to get the price advertised on our booking sheet. We are on a very limited budget, so this was very disappointing.