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Hotel staff very helpful, speak good English. Easy to find and good base for visiting places.
staff close to main road
Lack of a lift. My wife finds stairs difficult. Probably my fault for not requesting a Room on the Ground or 1st Floor.
Not far from anything really if you have access to a car. Good breakfast. Clean room, nice view if you get any front side room. The staff did have a very poor english if they even could speak english there wasen't any information on english what-so-ever. If you don't speak german it could be though.
Big comfy rooms Hard to tell who was staff and who was guests
The hotel was a good location for us on our journey.The family room was a good size.
location, breakfast plenty of choice evening meals of good standard and choice.staff very helpful and friendly could have had a out of hours vending m/c for hot and cold drinks
Everything worked fine, simple but practical, large parking. Good choice if you just a want a bed for the night with no frills.
Very friendly, clean, good breakfast, good beer
staff were pleasant and i suppose a homely feel because of low amount of bedrooms but certainly not the 8.2 that was marked by also a little out of the way i had a meal on one of the night and it was very nice after travelling for 15 hours was told no more food was being served and the bar shut at 10 pm bearing in mind this was a saturday night so was very disappointing would have picked a different hotel had we known this. also the pillows were filled as though it was filled with fresh air, we are fairly fit 50 year olds with a 16 year old daughter but found the bed far too low ok to sleep but quite difficult to get out in the morning, travelled with a disabled friend who also found this to be difficult. whilst going through the tv channels was very disturbed to find explicit pornagraphic channels spoken in very good english we quickly took it off but the 16 year old daughter was a bit upset and disturbed this channel should be blocked
location close to motorway, spacious room and bathroom, modern facilities, breakfast buffet
The friendliness of the staff and the very nicely appointed room were very important to me. Also, the food served in your restaurant was absolutely excellent.
Beautiful hotel in an ideal loation. Staff were very friendly and helpful and spoke good english.
Nice hotel, nice rooms, good breakfast
they offer the museum coupon is very nice.
Excellent hotel close to Technic museum. Staff helpful. Check out Jupiter Brewery close to hotel
The breakfast was excellent! Rooms were quite simple and location in the middle of nowhere (except the museum). But I still liked it.
Comfortable and relaxed atmosphere
Traditional German hotel. Very clean friendly efficient No complaints!
Welcoming, comfortable, friendly and helpful staff None
Room was very nice. Well situated Couldnt find a menu for the restaurant in the room. Would have been nice to know about the restuarants in the city
The staff are excellent. Surrounding town has plenty of facilities. Slight inconvenience that restaurant is only open Monday-Thursday, BUT there are excellent restaurants in Bad Schonborn.
Comfort of room, quiet, clean, large room, good work area, parking on site, nice breakfast. Restaurant menu was not up to the same standard as the hotel. They are trying to do some strange German/Italian fusion and to my taste, it doesn't quite achieve the desired result. If I stay here in the future, I will go to an outside restaurant.
The restaraunt is very good Rooms too small
A comfortable hotel with excellent food. Close to the autobahn. An excellent spot to break a journey back to UK Some road noise.
Quiet location, nice food in restaurant. Helpful service staff. My room has a bad odor, which does not go off even after 24 hours. Suggest staff to do more thorough cleaning including air freshners for each room.
Great location for travellers as so close to the motorway. Stayed in the new section which was excellent and great staff
Nice Restaurant. Close to the highway. Free internet connection. No air conditioning and ventilation system in the rooms.
the hotel lives upto its well deserved european hotel to stay at, reputation, the ambiance was good and the breakfast was even better. for being an excellent hotel, it unfortunately let it self down by the state of the carpark, which was under a great depth of snow and if it had not been for the kindness of other guests i would still be stuck in even with a shovel and snow chains,
The hotel is close to the highway Munchen - Karlsruhe and is very convenient when travelling from northern europe to southern europe as a one night stayover hotel
After asking for an extra pillow it arrived 1 hour later. Informed "Oh sorry forgot" not particularly the best side of the hotel. Ask for a room away from street, noise from there starts at 5.30 am
Excellent menu choice - friendliness of all staff. Just that the first floor corridor appeared to have Cigarette Smoking smell.
We have stayed there before and the comfort is as expected. 3rd bed is a little uncomfortable !!!!!
The rooms (including bathroom) are so small that one barely can move!
the room was very comfortable and the sweets on the pillow a nice touch. the shower was a treat. The staff in the restaurent were very offhand. We had a long journey ahead and needed to leave at 7am we were told it was to early to check out and we couldnt have breakfast !!!
The Breakfast was the best buffet breakfast I've had at a hotel. Very good and had eggs/omelets cooked to order. Pool water was very cold...too cold to even get in.
The surrounding area was lovely, the staff was very polite, private parking made me feel more secure,
Everything was amazing; the food, wine tasting, the staff, breakfast, sauna and pool area. My friend and I loved this hotel will be visiting as soon as possible. It is a nice getaway with either a good friend or spouse. I wouldn't recommend it for children.
Resturant serves a good meal. Although advertised on booking.com site and in hotel reception that free internet facilities are available in all rooms throught hotel, this was not so, only a weak signal available in public area with no privacy. When brought to management attention advertisement is false answer was "there is nothing I can do about it". Also mobile phones do not work other than on ground floor.
I have stayed several times at the Hotel Schloss Heinsheim and have never been disappointed. The castle is beautiful, the staff sincerely friendly and welcoming, and the situation relaxing. If you get a chance try out one of their meditation courses, and have dinner in the restaurant- there is a new chef who is excellent.
The staff was superb; the hotel was clean and accommodating. For the price, the stay was one of the best deals ever. I can't wait to go back.
Relaxed and family-owned hotel atmosphere Liquid soap in 4 star hotel?
Very pleasant atmosphere, charming interior, lovely surroundings. Just one complaint: The scrambled eggs at breakfast were cold!
Excellent Hotel location and ambiance was good
Hotel was on a lovely piece of property in a cute Neckar River town. It was a bit shabby around the edges (lawn and flowers untended, cracks in the walls, carpet frayed) - but still had a nice aura about it. Our room was large and faced the front courtyard area. We only had their delicious breakfast, so I can't comment on the main restaurant.
Wonderfull old palace and attractive enviroment. Good internet connection. Evening staff was not english speaking (but anyway very kind). The room bath is poor, realized by a pre-fabricated box installed inside the room. The palace is old and very nice, but room wooden floor is too "commercial". The price - due to the bathroom prefabricated, is too high. Furthermore, the air aspirator of the bath is installed inside the shower!!! It's electrical!!!
A peaceful small village atmosphere, quaint old building, echoes of elegance from a former time. Excellent breakfast. We should have been advised that the restaurant was closed and that the other one in the village was also closed Saturday night. Drive to nearest restaurant was not close. The bed was not very comfortable, although the room was nice.
I loved the management and staff. The food was great. Everything was clean. I want to come back and spend more time there. I did not find any problems though I was only there for a short time.
I thought this hotel was poor value for money with very view plus points.
Friendly staff. All facilities were of good standard. We had an excellent dinner in the restaurant. The restaurant staff had pride in and offered a good selection of local wines. Bruchsal is a nice town with an interesting history and the castle is quite unic and within walking distance (10 min.) from the hotel. We paid € 155 for a standard double room, and we found that to be on the expensive side.
Nice Location, very clean and comfortable rooms. Friendly and helpful staff. Excellent breakfast. Free high-speed Internet worked perfectly.
Don't let them do your laundry. It was 82 Euros for one medium size bag.
The staff were very helpful !!!
Close to the motorway, free WiFi and access to the internet, comfortable, free parking, efficient staff
There was some confusion checking out even though we confirmed the paperwork ahead of time
Welcoming, attentive Fresh coffee is always better than a machine! Steps to Overflow carpark can be a challenge to the unfit.
very good value for money; comfort & service above expected at the price
Friendly staff, very clean room, conveniently located bar/restaurant Not really a problem, but check-in facilities are in the adjoining restaurant building after 7pm
Apleasant cleaan and well managed country side Hotel not to far from the Autobahn.
Splendid hospitality, most unusual dining experience. helpful owners, marvelous food. Could not ask for better.
Friendliness of staff and interesting and quaint dining arrangements
Comfortable room, winetasting No
The very friendly staff (some English speaking).
Hostess very helpful and understanding of a guests needs even in a foreign language.
Car parking available under cover. Convenient restaurant next door
excellent location, very close to the old town. Good breakfast in a very pleasant setting
Relatively large room. Good breakfast buffet. Nice personnel
The stuff was very very nice, the hotel is close to the plaza and to the train station. great value for the money! nothing
Quiet place, beautiful center of the town, clean and well equipped room, not expensive.
The room was clean. Free parking is almost impossible in the neighborhood, but you can get private parking for 7 euros a night. Otherwise Achat is miles away in quality than Etap hotels.
nice and comfortable room, free underground parking, restoration right in hotel yard, free WiFI in the lobby, very close to city center. The Bretten is small but very interesting old German city. I'd like to advice the hotel for any kind of trip - business or tourist.