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The total cost of the stay. In Easter week there wasn't no room in any other place. The hotel was fine
Big room and big bathroom and nice hotel. I did not like that my room was very close to the road to go to the motorway from Spain to France and, to me, is a lot of noise to sleep well. Other thing was that into the bathroom you have only gel but not shampoo to take a shower.
Staff of the hotel was really nice. very kind to help you. noise from the road even so the windows isolate well.
Excellent & very helpful staff who helped us organise with a baby. Finding the hotel is a bit of an issue. The hotel coordinates are not correct on the booking website (coordinates are for urdanibia, not the hotel). Some of the roads appear to have signs to Tryphotel but the road we arrived on didn't. There are no signs from urdanibia for "TrypHotel". Even the sign on top of the hotel just says "Hotel"!
Restaurant not open for evening meal and bar menu not very extensive.
The staff were friendly enough and the breakfast option of juice, croissant and coffee was good Appearance did not look like photo on website. One bedroom smelled of cigarette smoke. Hotel located between two busy roads. Building ugly-outside and inside. Lounge area was smoking area!
Only the receptionists spoke little English and were service-minded, the rest of the staff (from the restaurant) were very unfriendly and not helpfull at all. The restaurant/snackbar does not even have an English menu. I think they don't welcome foreign travellers at all.
It was choosen becausr it was near the airport.
Regrettably I cannot think of anything that I liked about our stay. Everything. We were woken throughout the night by other guests arriving - the layout of the hotel made this possible. We ate in the hotel restaurant and the food was diabolical.
We only stayed one night, so hard to judge. It is a nice, older hotel close to the highway which is good if you're underway. Not too much noise coming from the highway. Only 5 km from the beach (Hundarribia); kind and helpfull staff. You can hardly go anywhere from the hotel on foot. Very oldfashioned and small playground for children available
the hotel took a bit of finding,it was a very pleasant stay the staff very friendly,the breakfast was very good quality . the location was good for sightseeing in the area.
Close to shops and beach Expensive breakfast
friendly staff, good location - near the board walk parking was not near the hotel
- noisy guests who spoke most of the night - staff spoke only one language
good location.excellent breakfast. plenty parking
location breakfast starts too late
Close to Airport No non-smoking dining.
Very friendly staff, excellent restaurant, good value for money
The hotel was lovely and in a great location- right in town. Free parking was a plus. I liked the feel of Hondarribia very much. I found it quaint and lively. A great place to explore. We flew to Biarritz and rented a car and spent our first night in Hondarribia - a good start to a week's trip.
I found the hotel to be extremely comfortable and relaxing prior to my important customer meeting.
Reception staff very helpful and pleasent
Eexcellent location and great staff. The lack of air conditioning made our night a bit uncomfortable.
The amazing reconstruction of the building - would have liked more infor about this. The noises from the rooms above could be loud sometimes
Beautiful common spaces. Lovely view from the terrace and mirador There was no restaurant, something we'd looked forward to from our experience at other paradors . The room was relatively small. And the bed was two twins pushed together which is awkward compared to a real queen or king size bed.
The peacefulness of the environment and the charming quality of the town was superior. The staff was excellent and responsive to every question or need. The parking situation is not clear and it took awhile to figure that out. I had requested a non smoking room and did not get that and also requested a room with view and did not get that -- which seemed to me to make me want to make reservations directly with the hotel rather than through your service since I would have had more likelihood of either getting my request fulfilled or understand why it would not be possible.
Public spaces had beautiful views, staff helpful, great location to sightsee in the Basque region of Spain and France. Excellent restaurants nearby. Rooms are not airconditioned, and while the temperature cooled at night, our room had an interior courtyard window that did not allow for a breeze. We were fortunate to get a fan from the staff.
Location No restaurant
Breakfast was quite nice. The view from the room was also very nice and there was a very nice terrace overlooking the bay. Staff was not very helpful and the rooms for the price were too simple.
An amazing place... especially when you bring an Australian with you!
After staying at parador toledo, hondarribia seemed a bit short on almost all points
Hotel superb No sound insulation so you hear everyones doors open and close,every bath and every S...
good location, modern and comfortable
A fantastic location in the heart of the town, with all the restaurants and tapas bars on the doorstep. Modern, clean and comfortable. The young lady on reception could not have been more helpful, with lots of advice on where to go in the town.
Bright clean room in a central location beside all amenities. Helpful, friendly staff. No
The hotel rooms are small but clean and well kept. However, the location, next to the weekend revellers on the main street, is appalling. Noise all night which even the ac does not silence!! Over-priced for what it is - an economy hotel presenting itself as 'boutique'... see above!
convenient for town and easyy parking no kettle and very expensive for a spanish hotel
bad internet conection
Very nice rooms. Awesome shower. No alarm clock.
A beautiful hotel in a small town with a perfect position. Friendly staff and very clean. I was lucky to have a room wuth two windows. A nice cute hotel, I would recommend it.
Overpriced dump that doesn't deliver what the price tag promises. WiFi wasn't working, which in 2016 just proves they didn't care enough to get a reliable connection (I needed it for work, not entertainment). Nor was it fixed during the time we were there. The "hotel parking" is blocks and blocks away, which defeats its purpose. And the maid barged into our room without even knocking, embarrassing my naked wife. Seriously? A bad experience at any price, but sbsolutely horrible for what this place charged
Very modern, clean and comfortable room, right in the centre of the town. And the breakfast was a treat, probably the best in recent years. No, everything was fine.
Clean modern room. Right in the centre of Hondarribia. Parking very easy and well organised.
Everything!!! An excellent hotel. Nothing!!!
The hotel staff, especially the ladies at the reception are very friendly and were genuinely helpfull with directions and recommendations. Overall the staff is what made our stay at the hotel extremely enjoyable. Hotel rooms are quite nice, big and clean. The restaurant serves excellent food. I will definitely go back.
The ambience of the hotel generally and the extremely helpful staff. Very comfortable beds. No
People in front office very helpfull. The is an nice historical centre in the city. Which is of some interest. We were traveling by car from France to Bilbao. And went to San Bastian next day. This was a good stop.
very friendly staff. great location the restaurant only offered a set evening meal which was expensive
Very clean, and very modern. Room was comfortable, and everyone that worked there was friendly. Great restaurant, and comfortable bar area. Difficult to find in the dark.
Excellent service, breakfast, professional
The members of staff were very friendly and helpful. Because it was a public holiday (Nov 1) the restaurant was closed. We were able to order from the room service menu, but this did not offer a lot of choice.
Excellent food, quiet location welcoming helpful staff. Nothing
Very friendly and helpful staff. Excellent buffet breakfast. Smoking is allowed in the restaurant
Please write at least 15 words
Excellent location, ideal for walking and exploring. Great choice of meals including a good menu of the day with wine included at 9 euros! Spotlessly clean and full choice very good breakfast included - extremely good value and very hard to beat
This is a favorite Hotel of ours. It operates way above its 2 star rating and the value for money rates amoung the best we have ever enjoyed The bar is full of smoke
Hotel was easily accessible. The staff were helpful. The buffet breakfast was excellent and the menu of the day for 10 euros was amazing. We were disappointed that the information about the hotel stated it had a pool but this was not in operation and would have been very welcome on the very hot day.
The hotel staff were friendly, the cooking good and the room comfortable. It is also very easy to locate, notwithstanding the fact that is in the countryside.
The receptionist was very helpfull, the evening meal at €9 including a bottle of wine between two was sastisfactory and the self service breakfast was excellent.We have stayed at this hotel several times before as it iss on one of the routes we use whilst travelling between the UK and the Costa Blanca in Spain.
Friendly personal at front desk, air conditioning, cleanliness, wifi for free **Breakfast: no employee in restaurant, empty tables, guests have to guess where to find what and set up their table (no tray)! Employee comes every 30 min. To clean the tables and disappears. Beside the door serving trolley with garbage bag! You feel like they feed animals! Quality of the food is bad.**location: direct on the national road between irun and pamplona, very loud, nothing around, the village is situated 5km away. A big construction area on the way and in the front of the hotel for the extension of the road : loud, dusty and no information about this in booking.com/in the hotel....really disappointing
The rooms are really nice, made with care, well designed and clean.
Staff was very friendly
Very helpful staff, and for me the parking suited my extreme needs.
comfortable, clean and good service.
Staff was very nice and helpful, contacted us in advance to warn about the wedding celebration taking place at the same date. Very romantic, excellent restaurant and views. Location is a bit not that close to San-Sebastian as stated and not that easy to find.
the hotel and its area is very beautiful, the room was very comfortable and beautifull ,the staff were very friendly and helpfull. the breakfast wasn't suitable to the price and to the level of the hotel (we were dissapointed)
It was a lovely peaceful and relaxing setting. The woman at reception(forgive me I forget her name) was absolutely wonderful- professional, knowledgeable, extremely accommodating, hard working and quite simply Lovely! Aside from being a little difficult to find I cannot say anything negative.
It was very very near motorway service area -- very very noisey in the room we could hear people in the next room -- & the kitchen staff below our room--- this is not 4 star bed uncomfortable & loo not fixed to the wall -- I was going to write to separately -- We go on a lot of holidays and have used you before & this hotel was not good --Breakfast very poor
Excellent hotel, very good dinner at a very reasonable price
Staff friendly and helpful. The room was lovely The walls are paper thin. You can hear other guests showering, walking around their room talking etc. We didn't like being within view of a Toxic Chemical Dump
we enjoy this beaitiful place and go to San Sebastian and Hondarribia Everything was super
Setting, views, room comfort, food, calm.
The location was excellent. A lovely remote location. Was hard to communicate to the stalf as only one member spoke fairly good english and she was only on in the morning when we checked out. The access road to the hotel was a bit rough and hard on the car. Due to a technical fault there was at the time no Wi-Fi access in the rooms.
the very sympathetic reception staff goes out of its way with touristic tips, route description, etc. They even called me to notify that I left my mobile charger in my room (and luckily I was still close enough to drive back). the rooms feature a lot of space, and are stylishly decorated. wonderful green environment around the hotel. the breakfast was okay, but could have been better (fresh juice would have been nice, and some more choice). staff wasn't around to help choose the right table (some are for the restaurant). watch out: it is best to have a car to get to this hotel.
Situated in quiet square in old town near lots of restaurants. Lovely views over water into France and wooded hills beyond. Excellent variety for breakfast - eggs and bacon cooked in front of you. Free internet use. 6 parking spaces in front. Convenient night stop driving Portugal to uk. No lift, and stairs to bedrooms a bit steep. We could manage but others with sore knees/hips could find it difficult. Sitting room dowmstairs a bit gloomy with no outlook in daytime.
Unique place (old bishops's recidence). Breakfast was excellent (staff made creppes, omelettes etc. on request). Very clean, very stylish. There was a lot of noise from nearby restaurant terrace all nights.
Design - beautiful old building, great stylish interior. Location - just in the heart of old town some smell in the bathroom
The hotel is lovely - a 600 year old building that has been tastefully restored. It is a wonderful alternative to the "parador" and is located inside the walled city. Fabulously located within 2 km of the airport.
Great location in castle-like building in the heart of small old town A bit hard to find but it's part of adventure - just follow the signs
Our room was very charming, quiet and comfortable, and the staff was exceptional.
Friendly hotel with exellent service No.
The location in the castle; the rooms were well decorated and had good and very clean bathrooms.Staff friendly and helpful. Free parking available No English or German TV program on satelite TV ( only programs in Spanish and French) to see e.g. news international guests
Location, staff, the building/room decor, breakfasts everything was perfect.
Character of hotel, Large size room, Good noise insulation Limited food/drink options at hotel. No pool.
Clean. Very modern. A very long way from the parking to the room. Not live enough.
Dinner and breakfast buffet is good. Very peaceful location. You pay for a SPA resort, but you only get a room. They charge like 25 euro for 20 mins' staying in the pool.. Staff does not speak any English or French. You hear the noise from the technical installation of the spa in the bedrooms.
nice rooms and good staff alitle bitt expencieve and noisy because of the track drivers
The room was good. Staff very helpful and the catering and food very good. Car parking seemed a bit vulnerable but perhaps as police seemed to come for refreshments it works ok.
Close to the spanish/french border and near lovely village and scenery
Easy access, good "base point", friendly staff Very Noisy
Not a lot Same standard as the French budget hotels at twice the price
It's easy to find Overpriced for a motorway motel, dirty, noisy, very poor breakfast for the money and when it's busy parking be difficult.
Excellent staff, very willing to help Food only ok
Poor parking, noisy, lousy food,
The area around the hotel is not very appealing but the hotel itself was comfortable.
Hotel staff and hotel easy acces. Non