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Nice room - good location. 1) We were stuck in the elevator (5 meters from front desk) and rang the alarm for 10 minutes before anyone acknowledged the very loud bell.
Very friendly staff Some of the furnitures were very old and tatty
wireless internet could be free for 24 hours
Nice staff, nice breakfast, good location, nice rooms. The fee for the parking.
Quiet room at back overlooking garden with mediaeval buldings.High standards of furnishings ,efficient staff,central location.
Good location, convenient car parking. Large room. Air conditioning not functioning.
The hotel is very close to vasteras city centre,shops and bars,and about 10 to 15 min drive by car from Vasteras airport. Our room had recently been refitted and was very clean and bright overlooking a garden to the rear although a little small for 2 people.The reception staff were exceptionaly helpfull.This is the 2nd time my wife and myself have stayed at this hotel and look forward to visiting again Our Room 308 was not provided with draws just a hanging rail and 2 shelfs in the cupboard which also contained the fridge and safe.
Room 417 was marketed as a double room with one bed. The bed however was to narrow for two adults. Otherwise everything was OK
Peace and quite during night time Smelly bathroom, due to worne out sink and use of incorrect sealer in shower. Time for full renovation of the bathroom.
The staff! They were very, very polite and helpful!
The weekend price was good, the breakfast excellent and the location was ideal for exploring the city. The beds did not proper mattresses and pillows were absolutely tiny.
Centrally located, car parking available, small single rooms but perfectly adaequate.
The hotel is located very conveniently - just 150m from the railway station, on the main street. The staff is extremely nice, welcoming and helpful. Single rooms, though not big, are very comfortable. There was not much to see in Eskilstuna, apart from Kent's concert in Parken Zoo. The hotel needs some refurbishment, which they are doing now and promise to finish in autumn this year.
clean hotel but very old bathroom from the 1960s rooms quiet smal
Nice hotel, good staff, which provided some basic services including baby bed and good breakfast. Car parking lot was somewhat tiny and troublesome to drive in. Not well suited for large cars. Air conditioning and refrigerator in standard room would have been nice for a 4-star hotel. Old-looking furniture.
The staff It was too expansive to the return that I received
The room and the price
Reasonable price by Swedish standards Hotel pretty basic, heavy cobwebs outside the door, also I arrived very late (midnight), the front door was locked and it took 20 minutes before I was let in. Only one girl was working and she had to do the bar and manage reception etc.
Calmness of venue; most staff were excellent, hotel was clean and comfortable. Rooms were kept very warm, though this is a not unusual with hotels and at least we could open the windows!
This is, in many ways, a most unusual hotel but very good. It's history, as the birthplace of Volvo BM, is important and the associated museum is good and quite busy. The food was of a high standard and the hotel's interest in keeping guests on the premises by offering a free evening buffet and free coffee/tea and snacks was unexpected and worked really well. This is a city hotel, even though a short way from the centre and a walk over the small weir and through the park is very satisfying.
I liked the kind and professional staff, the comfortable beds and the breakfast buffet. I would like there to have been a double bed, not simply two single beds pushed together.
The atmosphere of the room Lack of receiption/bar personall at late ours
Location was very good. Part of the Munktell Museum complex. Room was a little dated and basic.
It was a quaint and historical hotel with an excellent staff. Breakfast was great as was the location adjacent to the pond-river.
friendly staff..like the free internet service..comfort and really quite
very clean, central to town, helpful staff and nice breakfast No bath tub
Everything was wonderful! Nothing
The staff was very nice. There was a buffet breakfast, crepes available in the afternoon and a buffet for the evening meal. This saved a bundle on food during our visit.
evening food selection is good
Very central location, helpful staff, convenient to have buffet breakfast and dinner provided. one of our rooms very small other was larger but overlooked noisy street
Dinner-Buffet for free!!! Not even 1 smoking room.
Our room with extra bed was big and clean. Discount to the gym nearby was a nice surprise. If you want to do shopping, then the hotel situation is excellent. There were only very small closet in the room. When staying 5 nights it would have been nice to have some closet for clothes. During some nights there were noise from the street below.
They serve you dinner and afternoon coffee with Swedish specialities included in the price of the room. Not so many excellent dinner restaurants in the town, so this was a nice surprise.
Nice surroundings, nice rooms, excellent service.
With spacious grounds, the lakeside setting, an excellent breakfast, and different room options, the hotel is very nice.
Hotel rooms in the main building with view to the lake do not have air conditioning and the large windows cannot be opened. So it was very hot in the room. There is no elevator. Bathroom of our room needed redecoration badly. Breakfast is served in the dark cellar of the castle but you have the opportunity to carry your food up on several steep steps into the garden yourself. Food at restaurant is of medium quality and does not justify the high price, service personel at restaurant was unfriendly. The park at the hotel was crowded with local people having their picnic and walking their dogs. Facilities, service and food are not of 4* level.
The area was convenient. Not clean. No hairdryer. No A/C. Breakfast inadequate. The most terrible hotel I stayed in since the 70s. Definitly no 4* Hotel. Substandard.
Warm, friendly staff welcoming bedrooms exceptional and breakfast was excellent great value for money and I could have walked to my business meeting if it hadnt been snowing no it was everything I needed on a bitterly cold night
Staff was very helpful and friendly and the hotel was situated very centrally in Vasteras. Breakfast buffet was okay and the room was spacious with kitchenette and big sofa. Due to many stairs and little steps everywhere it was difficult to arrange with suitcases and a baby buggy. The lift does not lead to the garage, so you have to carry all the luggage.
I choose Best Western hotels as I have a loyalty card. Reception staff take your details but do NOT give you the points.
Location was good There was no air condition, no ice box. In the breakfast was not chicken or turkey meat, only red meat!
It was nice to get "doggy bag" from reception as there was also dog fee. Nice peaceful hotel
This small hotel is very comfortable with a very friendly and helpful staff. Rooms are quite small but nicely furnished. Breakfast is very good and coffee and tea is available all the time in dining room Some unexpected street noise during night time
Very friendly and accommodating staff. Excellent breakfast.
Right next door to the shopping centre, bars, restaurants and shops all nearby.The fastest internet I have ever encountered!!!
The receptionist was very helpful and the room was clean and comfortable. I felt the breakfast could be improved and was annoyed not to be able to pay the bill by credit card.
Fast and easy check-in as well as check-out. Large and good selection of food and cold and hot beverages for breakfast.
quiteness. and cleanness and polit and freindley staff no halal food
staff were very helpful, room very comfortable, excellent breakfast, good location as an easy walk into the town and to the train station. Buses also stopped right outside the hotel.
Location is very good, just in front of the station entrance. And the room is so clean that I spent without shoes!
I liked to stay over at this hotel, it was clean, stuff was really helpfull. the room was clean and the bad comfortable, much closer to railway station than i though from web-side - right in front of it, really close to the center. I would not say - I did not like, but the only thing I would develop is breakfast - it was ok, nothing wrong with it at all, it would be nice to have some more to choose from.
Really clean and stylish hotel. Very friendly personnel.
We appreciated the breakfasts; light dinners; and couretous staff.
handy to airport with lots of parking. Ideal if you are driving north in Sweden and have flown into Vasteras Airport from London
The location was good, free parking, easy to locate the hotel. The room was nice and clean, they upgraded to falt screen TV in all rooms since my last visit there. Rooms are small. The chair to the "desk" keeps getting in the way because the rooms are so small. Had to pay for internet and breakfast.
The friendly and excellent staff. No
The hotel is easy to find, is in fairly good shape, clean and has helpful staff but it is very difficult to say anything else that is good (please see next section). Rooms are very tiny . It was relatively hot day ( 30 degrees Celcius during the day and 21 at night) and one can die (literally) as it is no air in the room (it feels like you are in the wardrobe which is being placed outside).Hotel is also right next to the road so if you open the window (and one really has no choice) you can hear the road noise. To be fair, it is probably a decent place for the money when weather is cool or cold, but it was a torture when we stayed (and we paid for this!)
Firstly thanks for very nice welcome and natural smile of personnel, simple accomodation for short stay, esp. for individual businessmen.
The staff are very friendly and helpful. There was free parking and the hotel was easy to locate. It was clean and quiet. The room was extremely small and there was not even a chair to sit on in the room. I paid for internet service and I could not connect to the hotel server. I received my money back. The breakfast they served was extremely boring and basic, not worth the money they charge. This is a poor example of the IBIS chain.
The freedom . The helpfulnes.
Cheap The breakfast should be better for the price.
the staff was very friendly and the hotel was clean and quiet the bed was a bit too low for me and it also hurt my back but other wise everything else was great
I like how the surrounding is nice and quiet and staff is very helpful and friendly.
Sorrounded by green pockets and open spaces. There seemed to be a compressor with automatic switch which used to go on at very odd hours.
Nice breakfast. Free parking. Nothing interesting around the hotel.
Freindly staff no kettle in the room
The hotel is in a quit residential location with much of the hotel giving space to many offices/different companies. The main reception was large and airy due to the atrium design, and the breakfast buffet catered for all tastes. We booked 2 twin rooms as we were travelling with fairly young children, each parent sharing a room with one child. After unlocking one room we found the door would not lock again. The receptionist, whilst very helpful in finding an alternative room, found what were supposedly twin rooms on their booking system but were singles.
Restaurant closes at 21H30. In my room light was broken and moreover the cleaning was only half made in my bathroom. For me it was a bad experience.