Overview

Best Western Roker Hotel

Roker Terrace, Sunderland (Tyne and Wear), SR6 9ND, United Kingdom
+44 191 567 1786

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+44 191 567 1786
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Rates

Overall guest ratings

8.0/10 Good
Based on 991 reviews
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Review highlights

  • 9.5
  • 8.5
  • 7.1
  • 4.0

Good to know

  • Great view
  • Friendly service

Nearby

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    About

    The BEST WESTERN Roker Hotel has been a landmark on the stunning North East coastline for decades and offers visits an unparalleled view of the sea. This classic hotel retains its traditional feel but with all the modern comforts, including rooms with state-of-the-art facilities. Guests can enjoy the many facilities including two very different - but equally as stunning - restaurants; Tavistock Italia and Tavistock Thai China which serve the best of Italian and Oriental cuisine.

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    Amenities

    • Free Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Designated smoking area
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Coffee shop
    • Pets not allowed
    • Free parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 991 reviews
    • 9.5 "Terrific location."
    • 8.5 "Great service."
    • 7.1 "Good bar."
    • 5.6 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
    • 4.0 "Not very comfortable."
    • 3.0 "Disappointing internet connection."
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    Overall Rating

    8.0 Good
    Based on 634 reviews
    • 9.5 "Terrific location."
      9.3 "Great parking, according to 93%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% thought parking was inexpensive."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 6.8 "Bar is ok."
    • 6.8 "Average value."
    • 5.6 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      4.4 "56% said rooms were small."
      3.1 "69% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      2.0 "80% had problems with the shower."
      3.8 "62% thought the tv was sub-standard."
      0.0 "Air conditioning was criticized by 100%."
    • 4.2 "Not very comfortable."
      4.4 "56% said rooms were small."
      1.7 "83% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
    • 2.7 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall Rating

    7.9 Good
    Based on 99 reviews
    • 10.0 "Wonderful beach."
    • 9.4 "Terrific location."
    • 8.7 "Great service."
    • 5.2 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      3.3 "67% said rooms were small."
    • 3.4 "Not very comfortable."
      3.3 "67% said rooms were small."
      1.9 "81% thought it was too noisy."

    Overall Rating

    8.2 Excellent
    Based on 257 reviews
    • 9.2 "Terrific location."
      9.1 "Great parking, according to 91%."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 7.1 "Good bar."
    • 5.8 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      3.8 "62% said rooms were small."
      2.0 "80% had problems with the shower."
      1.6 "84% thought they were poorly maintained."
      3.3 "67% thought the tv was sub-standard."
    • 4.1 "Not very comfortable."
      3.8 "62% said rooms were small."
      2.0 "80% thought it was too noisy."
    • 3.6 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
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    Good to know
    "Great view"
    "Friendly service"
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