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Good restaurant, large room Bad smell (stale water / drains) from the bathroom. Room quite cold and noisy
Lovely hotel set in a superb location very helpful friendly staff
Clean, comfortable, good-sized room; excellent food although relatively expensive. Attractive countryside; hotel well-positioned at one end of Langscheid village - relatively quiet, easy parking.
Third time we stayed at this hotel, we'll definitely come again.
pretty new place. Good spacious rooms. Stayed here 1 night on the way home. Village not much, outside hotel hardly a place where you can eat or just sit and have a bear.
The staff was very friendly and helpful. Excellent beds.
It was clean and calm. There were no spare blanket and cushion
The female cook (at breakfast) was exceptionally friendly and helpful no
breakfast was excellent!!!!
Jeroen was the perfect host and the excellent Thai restuarant at the hotel was a bonus. Not really a problem but the bed in my room seemed short as my feet touched the board at the bottom of the bed on several occasions during my night at the Palatino. I am quite tall but I wandered it the bed was a standard size or not ?
The hotel owner is incredibly nice and does everything possible to make sure that you enjoy your stay at the hotel. The food is also top notch. I stay at hotel 150 nights a year and I can say that this hotel provides the best customer service of any hotel I have stayed at in the last 5 years. no
We arrived some hours earlier than expected but our host let us into our rooms and made us feel very welcome the thai food was excellent
It was very basic but good value for money
For us the location was good as we were researching family history. The owners were very friendly and the hotel clean and comfortable. Climbing to the third level with luggage but was manageable.
prices No visa only casch
Very friendly atmosphere. Quite place. Missing toilet set in the bathroom.
Good loaction for the 'DAMS'. Excellent location for the Saurland. Situated on a busy road but is quiet at night
The service and food was the normal good standards of Dorint Resorts Things to do and see are to far from the hotel;the furniture and decor were substandard to other Dorint Resorts I have stayed at.
Good facilities allround
Polite, and helpful staff. Excellent facilities and resturant
Beautiful surroundings. Good food. Friendly helpful staff and relaxing spa area. Clean room with forest views. No tea or coffee making facilities in the room
The location Hotel perhaps in need of updating and hiding the brutalist concrete design of the 60's
We stayed here for lond weekend and it's a perfect place for relaxing, enjoying the facilities and surroundings view. Nice food for breakfast and dinner, very helpfull staff.The room design is bit outdated however it's clean and comfort.
Nice hotel, good rooms, swiming pool, gym, quite hotel, excelent breakfast. Nothing
friendly staff, clean room, excellent breakfast evening buffet is minor
Very friendly staff (particularly on reception) ; WIFI available. No
We got a room with the view to the lake and a marvelous sunny terrace ! The room itself was spacious and full of light. The restaurant of the hotel is very nice;the menu is tempting, nice decoration, view to the lake, polite and helpful staff, quick service and even nice surprise from the kitchen as appetizer. We were very happy both evenings that the choose the restaurant of the hotel. It is always so nice in Germany that you can have a lovely dinner in a real restaurant with the reasonable price. The location of the hotel is perfect - middle of Sauerland and its small picturesque villages, castles, forests and green hills. Own large parking place. Certainly worth of visiting and we will let our friends to know that , too.
Very comfortable rooms, good food, nice view, good location
The staff were very helpful and made me welcolme. Room was clean and well furnished with a beautiful view. n/A
I like the location by the Sorpsee and I liked the big room with a veranda and view to the see. The brakfast was excellent. The restaurant was poorly organised and it took 2 hours to serve one dish. The was, however good.
The room I got was huge, actually more a family room. It was very pleasant and comfortable. Breakfast was very good and the location of the hotel over the lake is ideal. A fitness facility of some sort would significantly enhance the hotel.
Huge room, right on the banks of the lake, good breakfast, friendly staff. Not an issue for us but there is a steep walk down from the guestrooms to reception and even further to the lake for people with mobility difficulties.
Excellent rates & location close to the Sorpe Dam.
Didn't cost much. Hotel didn't open until 5pm on day of arrival (a Monday). Water spouted from the shower in all direction, some where it was supposed to go. Food came in gigantic portions, with the quality inverse to the quantity.
The staff is great, it's minutes from Arnsberg; the ration price/quality is great fro a single room; the room is a bit old but the furniture is functional; with large plasma/lcd Tv in the room; not so good: the bathroom is NOT heated! I was in December 2009 and the room was cold when I've arrived but it was fast heated. Overall it was very good! Heated Bathroom!!! with an electrical heater or something.
the food was quite good but breakfast left a bit to be desired from the advert,we thought there was a swimming pool on site , but there was nothing, and it felt very cold , not sort of welcoming
The staff, was very friendly and the rooms are also very big. The price and location were excellent
The Breakfast was very good When we arrived on the Wednesday the Hotel was completly closed for food. there were no tea of coffee making facilities in the room which was very disappointing. there was not even a bottle of water to drink.
The hotel is in a great location in the centre of a very attractive old town, close to the main centres of the Ruhr area. The person operating the breakfast and check out harked back to the worst seaside land ladies of old. She epitomised the saying "it would be a great business if it was not for the customers"