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The motels is at a convient location, close to most amenities and infrastructure. Ideal business sales stop as it is close to many businesses dotted in an arc around the Western Ring Road As expected for its listing rating
Very helpful and efficient staff. Location near the airport.
The bed linen was crisp and clean and the pillows at the hotel were better than the ones we have at home - excellent!!!!! The room was also very quiet with no traffic noise. Plenty of tea, coffee and milk sachets - it was a pleasure to be able to relax with a cuppa after a long drive from Sydney. If the staff treat every visitor like we were treated, they should never have a dissatisfied customer. - Good Luck in the future.
No dooner or similar instead of running the heater all night.
Pleasant, friendly staff who were happy to assist; clean, modern, well maintained room. Easy to find location.
It was cold. The weather was cold and the rooms were cold, not good for children. In addition, there is no hot water. I had always to take shower in cold-warm water in Melbourne cold weather.
too short a stay to comment cold room . air-cond not working
close to the city , without city prices. convenience for car parking.
Comfort with good access to public transport and convenient parklands Nothing to note
The very reasonable cost of the breakfast.The LCD TV. Access to the trams. Paying up front on arrival.Lack of a more friendly welcome.
They charge $5 for continental breakfast, not worth it
the secure parking and building security no plates or cutlery. no plug for the sink, or dishcloth or detergent.
Was easy to catcah transport and cheap for one night stay. My name was on the booking sheet and my friend was let into the room without confirming with me that she was staying with me. I felt this was extremly appauling and should not have occured, i should have been checked with before they let them check in. What if i didn't have those people staying with me?? Also the room was dirty, the microwave was dirty, the floor had food on it (food we had not eaten and it was there when we walked in) it was under the little table near tv. Generally cleaning standards were low.
Couteous staff, pleasant surroundings. 1st night was very disruptive due to some young hooligans across the hallway slamming doors into the early hours of the morning. Thankfully the staff relocated me to another room.
The Bar at the restaurant and the staff were very friendly
Very clean, good for internet and close to restaurants and shops.
The friendly welcome we received on arrival
the bathroom and toilet were next to my room the smell of cigarettes in the room
The staff were very helpful. The facility was nice from the outside but very tired inside. There were ants in my bed, and no soap in the bathroom. If we had known it was more for backpackers we would not have stayed. The picture on the web is misleading.
The convience of having the trams at your door step. Not having bed lamps and curtains needed to be repaired and maybe new pillows.
Friendly and helpful staff. Off street parking. Close to Melbourne CBD Neighbour not the best, but we were constantly on the move and only at the hotel to sleep. It is an old hotel with paper thin walls and en suites built under stairs which meant I had to stoop to put on my make-up and dry my hair. Having said all this - - still value for money.
very nice room.
Close to airport and free shuttle The cost was a bit high
Rooms are clear Hard to find the hotel
Friendliness and helpful staff. Easy in and out. Close to airport but with local places to eat.
Convenient courtesy shuttle, helpful & obliging staff, good location Thin walls - noise from next rooms.
I liked free transfers to airport and the spa bath. Breakfast was good value.
Friendly reception. Shuttle was convenient. Accommodation very basic for the price. The bathroom needed attention, eg., painting and mould in shower.
A good setting, with close proximity to the airport and good facilities, including flexible ( free ) transfer to/ from the airport. Very friendly and efficient staff. No
You know what you get with BW Hotels. The accomodation is standard and. I did like Free Wi Fi although it is limited usage - fair enough. Reastuarant on site was really handy and the food was good. Well I didn't know the Free wifi was limited usage at a time.
I found the motel very convenient for my overnight stay. I really don't know about your facilities or the district as my purpose was to have a sleep and catch an early flight next morning. No complaints
Clean. It was good they had a restaurant there since there was nothing in vicinity to walk to easily. Restaurant was good but a little on the expensive side. Shuttle service was good. Quite a ways from airport to be called an "Airport Hotel". Not much around there to get to by walking.
the motel room was clean and comfortable staff were very pleasant and willing to assist with any of our needs we moved accommadation on the second night due to the noise level of the guests in the next room we went to reception and put in a complaint which was dealt with promptly but to no avail so we moved on and recieved a refund without any hassels