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- Their website held false information regarding their amenities.
The location was decent. Parking was good. Staff was attentive when a problem arose however, as far as going above and beyond, their could of been some improvement. The cleanliness was decent in the room but at first entry the office's smell and unwelcoming dog barking detracted from the first impression.
It was clean and warm. That I had to call a number on the door to get reception. Would have been good to have someone in the lobby at 3pm.
The stuff was friendly. I was given bigger room for the price of small room and it was a nice surprise for all family.Defenitely we will come back again!
I had read the reviews and was somewhat reluctant to reserve rooms here; however, I am glad I did. The room was fine, the staff was friendly, and the price was right. Street noise was a bit much, but closed the windows and turned on the air conditioner and I had no problem getting to sleep.
price. clean. location. staff. a little dated but nice.
Great Location. Nice person at the front desk. Clean. Good price. A little old.
Clean room There was a knocking noise all night in the wall and I could not slepp.
Very clean. Hosts were welcoming and showed care. Place was well decorated and showed owners love it. Recommended. No ice machine; had to ask for ice but owners handed me bucket of ice.
The location is great. Right downtown across from the park. The room was quiet and comfortable. Great bed. Blackout curtains are a bonus. The employees are very nice and helpful. Had family stay at a couple different motels and this one was more comfortable in comparison. The room was musty. There was a little black mildew in the bathroom on the ceiling, wall and mat. The rooms don't have irons or ironing boards. This was inconvenient as we were in town for a wedding. The AC was loud. The electrical could use updating. There were so many plugs in one socket that sparks flew out when we turned on the tv.
Not very clean, reservation was incorrect for the room we booked.
It was a 1 star hotel and expectations were low but bed was a 5 star for comfort and rest of hotel a 3 star ,pleasantly suprized. I was nervous when the door for our suite wasn't locked and actually open ,but didn't tell family .I would stay there again no problem I had a great sleep.
Location and price The room was on ground level and tge Windows didn't lock. Also, the washroom didn't have a sink but therevwas a sink and vanity next to the bed. It was clean but didn't seem like the safest.
I like the location of the hotel. I found the bed bug in room. I hope make deep clean in the further. The window shell has fall down need to fix as we'll.
Was under renovation. Will be better place to stay when renovations are done.
the bed was so comfortable no
The outward appearance of the hotel is older, but the interior is very clean and comfortable. Perhaps only the exterior appearance could be updated
right off highway Didn't like to bring my luggage upstairs
Good location. Excellent pool. Rm 224 - Conventional electrical outlet located at counter with sink in bedroom. Electrocution/shock hazard. Illegal and against code. Situation requires properly installed ground fault interrupter (GFI). Told staff who looked at me as if I was nuts.
NIce folks. Maybe a little noisy?
Convenient location, very friendly and obliging manager TV didn't work flyscreen broken ....just showing signs of needing a little tidying up
Very clean, new beds, and fixtures in the washrooms. Very good value for a reasonable price For the price, nothing wrong
friendly owners, room nice. Close to town and amenities. Easy hiway access.
The staff was very friendly and helpful at anytime of the day or night. We had a small miss accident where we broke something in the bathroom but the staff helped us replace the damaged item without a fuss. This is subjective but their beds were very firm.
The kitchenette was in a little room of its own.
Swimming pool was a big treat for the kids and the free breakfast was nice Beds were not that comfy and the whole hotel smelled like cigerette smoke it was a real turn off and didn't really like the kids having to smell that at all soon as you walk in the door it was overwhelming
We have stayed here many times and really like the atmosphere. It feels just like coming home. Very close to all amenities. Not a thing.
The room was clean and maid service was great The hallways were filled with cigarette smoke. The staff seemed to be heavy smokers too. The room keys lost effectiveness after a couple days and had to be re-set.
The room was cozy, well decorated and close to everything. I am mobility impaired and that was really appreciated
Very nice bedroom for the price, well situated for our stop between Vancouver and jasper
Clean funky place, all we needed. Very accommodating owner/manager
Location Cannot think of anything
The owner was very friendly and helpful. The room was very cosy and the bed was very comfortable. No complaints.
None Bed & Room not clean, bathroom was dated, charge too expensiv!!
Easy to find. Ample parking. Close to town. Too much highway noise and train noise.
The staff is so helpful and nice. escorted me to the room and made sure it was adequate. The cabins are cozy and clean. The was an electric fireplace in the room which we enjoyed. My second stay here and the second incident with a spider in the tub. Please,I do understand they come up through the drain, they come into my tub at home. I guess it should have made me fell like I was home. Including the shreaks from the bath. Spider!!
The Owner/Manager was great. so eager to offer advice and directions. Excellent service overall. Was ubaware there would be an additional charge to use the kitchenette in the room. Do not recall if that was mentioned when I booked the room. since I only stayed one night it did not matter anyway.
Looks shady from outside but cute from inside. Exterior of the motel is quite run down
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The room was quite big and clean. The city Hope was a beutiful place.
Very friendly staff and good service. It was very close to are destination.
Staff were friendly and very accommodating. Nice people. Offered and gave me a bigger room than I had booked
A four star bed in a listed as one star motel and the fantastic, friendly, respectful, helpful staff. No
Management was extremely friendly and helpful. We selected this motel because reviews indicated that the beds were comfortable. This was NOT the case.
Best thing about this place is location. In the cascade mountains and a great little town with all amenities available except a big box store. The room was like a basement rec room, was freezing and had to but a heater, wifi weak. There's better in town. The room appeared thrown together with careless effort. Dark and dismal, tv too small, chose it for the room rating, which wasn't even close. Low 2 rate if anything.
very nice Chinese couple who own this motel, they even give me two free flashlight key rings as gifts.
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