Mercure Surabaya

Jl Raya Darmo 68 - 78, Surabaya 60264, Indonesia
+62 315 623 000

Cheapest
rate per night

9.0

Excellent
based on 12,758 reviews
Mercure Surabaya - Surabaya, East Java, Indonesia
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
Travelocity $39
Priceline $43
TripAdvisor $49
Travelocity
Priceline
TripAdvisor

Good to know

Distance to city center 2.4 mi
Location rating 7.8

Rooms

Check-in
Check-out

Superior Rooms

$39+

Bed type
Provider
Nightly
Queen bed
$39 per night
Unknown
$43 per night

Reviews

Pros

Cons

Traveler rating

23
48
9
4
0

Time of year

Traveler type

Show reviews that mention

+
bed is comfortable in 6 reviews
breakfast has a good in 24 reviews
change room in 50 reviews
fan on my room in 8 reviews
good service in 27 reviews
great breakfast in 22 reviews
great location in 32 reviews
hotel room in 71 reviews
idr in 1 review
long time in 7 reviews
staff are nice in 50 reviews
surabaya in 3 reviews
swimming pool in 10 reviews
toiletries bag in 2 reviews
  • Good
    Jan 2020
    7.0

    The bed is comfortable

    Room should be full with carpet Aircon take a long time to get cool

  • Mediocre
    Jan 2020
    3.0

    I book a room with breakfast but have to pay for it. Next day I am not taking bfast in the hotel.

    No breakfast I remember I booked a room with breakfast

  • Good
    Nov 2019
    7.5

    The price

    Dine in service, they promise to serve in 15 minutes but they deliver it an hour, I order at 23.30.

  • Good
    Nov 2019
    7.9

    The staff members are helpful,especially the restaurant staff and manager are very friendly and warm.

    When I booked the room, I asked the hotel to arrange my room with my the other two coworkers' next to one another. Although the hotel had promised me to do so, we didn't get our rooms next to one another. I don't think it is OK for the hotel failed to keep the promisewith us.

  • Excellent
    Oct 2019
    10.0

    Great hotel, great facilities and staff members gave me all the advise i needed. Vina was of great help at the front desk, as were both her male colleagues!

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About

Overview

Mercure Surabaya is a mid-scale hotel located on the main route through Surabaya, business district, and tourist attractions such as the Tugu Pahlawan monument and the Surabaya Zoo. Ideal for business and leisure travel, with easy access to Gubeng railway station and Juanda airport, the hotel features 257 rooms including 19 suites, 3 restaurants, a coffee lounge, pool bar, 14 meeting rooms, a ballroom, swimming pool, gym, bicycle rental and spa.

accorhotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.0 Excellent

based on 12,758 reviews

9.3

Service

8.9

Food

7.2

WiFi

5.8

Comfort

Things to Know

  • Professional service
  • Friendly atmosphere
  • Friendly service

Check in

2:00 PM

Check out

1:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Free Wi-Fi
Increased accessibility
ATM on-site
Babysitting or child care
Business center
Car rental
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Bicycle rental
Spa
Hot tub
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
24hr front desk
Safe
Sauna
Airport shuttle (surcharge)
Free parking
Playground
Designated smoking area
Storage available
Terrace/Patio
EV charging station
Elevator
Massage
Library
Laundry facilities
Child pool
Hairdryer
Coffee shop
Free Internet
Pets not allowed
Wedding services
Fireplace
Grill
Cable or satellite TV

FAQs when booking at Mercure Surabaya

Where is Mercure Surabaya located?

Mercure Surabaya is located at Jl Raya Darmo 68 - 78, 2.4 miles from the center of Surabaya. Mpu Tantular Museum is the closest landmark to Mercure Surabaya.

When is check-in time and check-out time at Mercure Surabaya?

Check-in time is 2:00 PM and check-out time is 1:00 PM at Mercure Surabaya.

Does Mercure Surabaya offer free Wi-Fi?

Yes, Mercure Surabaya offers free Wi-Fi.

Does Mercure Surabaya offer free parking?

Yes, Mercure Surabaya offers free parking.

Does Mercure Surabaya offer free airport shuttle service?

No, Mercure Surabaya does not offer free airport shuttle service.

How far is Mercure Surabaya from the airport?

Mercure Surabaya is 7.4 miles from Surabaya Juanda. Mercure Surabaya is 44.5 miles from Malang.

Can you bring pets to Mercure Surabaya?

No, pets are not allowed at Mercure Surabaya.

Does Mercure Surabaya have a pool?

Yes, Mercure Surabaya has a pool onsite.

Photos

Mercure Surabaya - Surabaya - Building All Photos (20)
Mercure Surabaya - Surabaya - Banquet hall Banquets (1)
Mercure Surabaya - Surabaya - Bedroom Bedroom (6)
Mercure Surabaya - Surabaya - Gym Gym (1)
Mercure Surabaya - Surabaya - Living room Living room (1)

Location

Most Popular Landmarks

  • Mpu Tantular Museum 0.8 mi
  • Surabaya Zoo 1 mi
  • Surabaya Town Square 1.1 mi
  • Sharp Bamboo Monument 1.1 mi
  • Joko Dolog Statue 1.3 mi
  • Grahadi 1.3 mi

Surabaya Travel Guide

Learn about Surabaya on KAYAK

Getting Around

Surabaya Juanda 7.4 mi
Malang 44.5 mi

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Mercure Surabaya