Overview

Mercure Surabaya

Jl Raya Darmo 68 - 78, Surabaya 60264, Indonesia
+62 315 623 000

$40+

Overall guest ratings

8.6/10 Excellent
Based on 1,470 reviews

Review highlights

  • 9.2
  • 8.4
  • 6.8
  • 6.4

Good to know

  • Professional service
  • Nice building
  • Friendly atmosphere

Nearby

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    About

    Mercure Surabaya is a mid-scale hotel located on the main route through Surabaya, next to consulate and government offices, business district, and tourist attractions such as the Tugu Pahlawan monument and the Surabaya Zoo. Ideal for business and leisure travel, with easy access to Gubeng railway station and Juanda airport, the hotel features 257 rooms including 19 suites, 3 restaurants, a coffee lounge, pool bar, 12 meeting rooms, a ballroom, swimming pool, gym, bicycle rental and spa.

    More hotel details about Mercure Surabaya

    Mercure Surabaya Prices:

    $40 - $55 (Based on average prices for a Standard Room)

    Mercure Surabaya Rooms:

    126 rooms

    Other names used to reference this hotel:

    • Mercure Surabaya Hotel
    • Mercure Surabaya Hotel Surabaya (SUB)
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    accorhotels.com

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Babysitting or child care
    • Business center
    • Car rental
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Beauty salon
    • Express check out
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 1,470 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 8.4 "Food is delicious."
    • 8.3 "Breakfast is good."
    • 8.3 "Location is great."
      7.1 "71% liked the proximity to shopping."
    • 8.1 "Amenities are good."
      8.0 "80% thought the building was wonderful."
      8.9 "89% found the grounds to be nice."
    • 6.8 "Vibe was decent."
    • 6.4 "Rooms are ok."
      5.7 "57% thought the bathroom was big enough."
    • 5.6 "Average comfort."
      5.7 "57% thought the bathroom was big enough."
    • 4.3 "Wellness & sports facilities were not very nice."
    • 3.5 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
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    Overall Rating

    7.7 Good
    Based on 367 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.6 "Location is great."
    • 8.2 "Breakfast is good."
    • 8.0 "Food is delicious."
    • 6.5 "Rooms are ok."

    Overall Rating

    7.6 Good
    Based on 485 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.4 "Breakfast is good."
    • 8.2 "Food is delicious."
    • 8.2 "Location is great."
    • 8.2 "Good value."
    • 6.7 "Vibe was decent."
    • 6.3 "Rooms are ok."
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    Overall Rating

    7.9 Good
    Based on 499 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.6 "Food is delicious."
    • 8.3 "Location is great."
    • 8.1 "Generally very clean."
      7.7 "77% said rooms were clean."
    • 8.0 "Amenities are good."
      7.9 "79% thought the building was wonderful."
    • 6.8 "Rooms are ok."
    • 6.8 "Vibe was decent."
    View all review categories

    Overall Rating

    7.9 Good
    Based on 117 reviews
    • 9.2 "World class service."
    • 8.3 "Location is great."
    • 6.7 "Rooms are ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Nice building"
    "Friendly atmosphere"
    data provided by TrustYou

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