Overview

Mercure Surabaya

Jl Raya Darmo 68 - 78, Surabaya 60264, Indonesia
+62 315 623 000

$40+

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Rates

Overall guest ratings

8.2/10 Excellent
Based on 764 reviews
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Review highlights

  • 8.6
  • 8.6
  • 7.4
  • 4.7

Good to know

  • Nice building
  • Clean rooms
  • Friendly service

Nearby

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    About

    Mercure Surabaya is situated on the main route through Surabaya, next to consulate and government offices and tourist attractions such as the Tugu Pahlawan heroes monument and the zoo. Ideal for business and leisure travel, boasting easy access to Gubengrailway station and the airport, the Mercure Surabaya hotel features 126 rooms including seven suites with exclusive butler service, two restaurants, a coffee lounge, pool bar, three meeting rooms, a ballroom, swimming pool, fitness centre and spa.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Babysitting or child care
    • Business center
    • Car rental
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Beauty salon
    • Express check out
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Free parking
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 764 reviews
    • 8.6 "Great service."
    • 8.6 "Location is great."
    • 7.4 "Good amenities."
    • 6.5 "Breakfast is mediocre."
    • 6.4 "Rooms are ok."
    • 4.7 "Pool is below average."
    • 2.9 "Disappointing internet connection."
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    Overall Rating

    7.7 Good
    Based on 168 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 8.0 "Generally very clean."
      8.1 "81% said rooms were clean."
    • 6.9 "Food is average."
    • 6.7 "Breakfast is mediocre."
    • 6.5 "Rooms are ok."
    • 5.9 "Average comfort."
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    Overall Rating

    7.8 Good
    Based on 213 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 7.6 "High value."
    • 7.2 "Good cleanliness."
      7.4 "74% said rooms were clean."
    • 6.8 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 6.8 "Breakfast is mediocre."
    • 6.5 "Vibe was decent."
      5.2 "Only 52% thought, the hotel was modern."
    • 6.3 "Rooms are ok."
    • 6.3 "Average comfort."
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    Overall Rating

    7.7 Good
    Based on 320 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 8.0 "Generally very clean."
      8.1 "81% said rooms were clean."
    • 7.4 "Good amenities."
      7.3 "73% thought the building was wonderful."
    • 7.1 "Nice rooms."
      8.1 "81% said rooms were clean."
      7.9 "79% thought rooms were spacious."
    • 6.7 "Vibe was decent."
      5.4 "Only 54% thought, the hotel was modern."
    • 6.5 "Breakfast is mediocre."
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    Overall Rating

    7.7 Good
    Based on 61 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 7.5 "Good cleanliness."
    • 6.3 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Nice building"
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews


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