Overview

Novotel Surabaya Hotel & Suites

Jalan Ngagel 173-175, Surabaya 60246, Indonesia
+62 315 018 900

$42+

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Rates

Overall guest ratings

7.8/10 Good
Based on 1,487 reviews
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Review highlights

  • 8.8
  • 7.4
  • 6.4
  • 5.6

Good to know

  • Friendly atmosphere

Nearby

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    About

    Like an oasis in the heart of an urban landscape, Novotel Surabaya Hotel & Suites is a unique 4-star resort in Surabaya's business district. Holidaymakers and business guests alike will be enchanted by the landscape gardens, outdoor pools and numerous facilities such as conferencing facilities, a fitness center, outdoor pool, sauna, Jacuzzi, tennis courts, basketball facilities, a Kids Club, Mini Outbound & Animal Conservatory. With the city on your doorstep, prepare for an exciting stay at Novotel.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Non-smoking rooms available
    • ATM on-site
    • Business center
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Child pool
    • Coffee shop
    • Safe
    • Sauna
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 1,487 reviews
    • 8.8 "Location is great."
    • 7.4 "Good service."
    • 6.4 "Breakfast is mediocre."
    • 6.2 "Vibe was decent."
    • 6.2 "Rooms are ok."
    • 5.6 "Average cleanliness."
    • 5.4 "Sufficient wellness & sports facilities."
    • 4.3 "Internet is poor."
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    Overall Rating

    7.5 Good
    Based on 252 reviews
    • 8.8 "Location is great."
    • 7.8 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.1 "Good breakfast."
    • 6.3 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 6.2 "Vibe was decent."
    • 5.9 "Average value."
    • 5.6 "Food is average."
    • 5.4 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
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    Overall Rating

    7.3 Good
    Based on 847 reviews
    • 8.8 "Location is great."
      7.6 "Great parking, according to 76%."
    • 8.2 "Pool is good."
    • 6.5 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 6.3 "Service is ok."
      5.7 "Only 57% thought the service was professional."
    • 6.1 "Breakfast is mediocre."
    • 6.0 "Average value."
    • 5.7 "Vibe was decent."
    • 5.2 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.3 "Internet is poor."
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    Overall Rating

    7.2 Good
    Based on 237 reviews
    • 8.6 "Location is great."
    • 7.5 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 7.4 "Good amenities."
      8.9 "89% found the grounds to be nice."
    • 6.9 "Breakfast is mediocre."
    • 6.8 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
    • 5.5 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."

    Overall Rating

    7.6 Good
    Based on 148 reviews
    • 8.5 "Location is great."
    • 7.4 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.7 "Average comfort."
    • 6.1 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
    • 5.6 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.5 "Vibe was decent."
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    Good to know
    "Friendly atmosphere"
    data provided by TrustYou

    Recent Reviews


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